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Grand Bavaro Princess - All Inclusive

5.0 star property
Luxury property on the beach, with 3 outdoor pools

Photo gallery for Grand Bavaro Princess - All Inclusive

3 outdoor pools, pool umbrellas, pool loungers
Property video
10 restaurants, breakfast, lunch, dinner served; Indian cuisine
3 outdoor pools, pool umbrellas, pool loungers
Exterior detail

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast included
  • Gym
The current price is AU$389
includes taxes & fees
14 Dec - 15 Dec

Explore the area

View map
Playas De Bavaro, Punta Cana, La Altagracia, 23000
  • Place, Cortecito Beach
    ‪3 min walk‬
  • Place, Casino Avalon Princess
    ‪11 min walk‬
  • Place, Arena Blanca Beach
    ‪4 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪32 min drive‬

Room options

View all photos for Superior Super Saver

50-inch plasma TV with cable channels, TV, table football

Superior Super Saver

8.4 out of 10
Very good
(16 reviews)

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Plasma TV
Ceiling fan
  • 66 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Bungalow

Bungalow

Bungalow

8.2 out of 10
Very good
(481 reviews)

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Plasma TV
  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Honeymoon Platinum Suite, 1 King Bed (Spa)

Honeymoon Platinum Suite, 1 King Bed (Spa)

Honeymoon Platinum Suite, 1 King Bed (Spa)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Plasma TV
Separate bedroom
  • 66 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds (Platinum)

Suite, Multiple Beds (Platinum)

Suite, Multiple Beds (Platinum)

8.6 out of 10
Excellent
(81 reviews)

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Plasma TV
  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Double Room Deluxe with Garden View

Spa

Double Room Deluxe with Garden View

  • 60 sq m
  • Sleeps 2

View all photos for Bungalow Standard with Garden View

Free minibar, in-room safe, desk, iron/ironing board

Bungalow Standard with Garden View

  • 60 sq m
  • Sleeps 2

View all photos for Double Suite Deluxe with Garden View

Free minibar, in-room safe, desk, iron/ironing board

Double Suite Deluxe with Garden View

  • 60 sq m
  • Sleeps 2

View all photos for Bungalow Deluxe with Garden View

Free minibar, in-room safe, desk, iron/ironing board

Bungalow Deluxe with Garden View

8.0 out of 10
Very good
(1 review)
  • 60 sq m
  • Sleeps 1

View all photos for Room Deluxe with Garden View

Spa

Room Deluxe with Garden View

  • 60 sq m
  • Sleeps 1

View all photos for Bungalow Deluxe with Garden View

Free minibar, in-room safe, desk, iron/ironing board

Bungalow Deluxe with Garden View

  • 60 sq m
  • Sleeps 2

View all photos for Bungalow Classic with Garden View

Free minibar, in-room safe, desk, iron/ironing board

Bungalow Classic with Garden View

  • 60 sq m
  • Sleeps 2

View all photos for Bungalow Deluxe

Free minibar, in-room safe, desk, iron/ironing board

Bungalow Deluxe

  • Sleeps 1

View all photos for Bungalow Deluxe

Free minibar, in-room safe, desk, iron/ironing board

Bungalow Deluxe

  • 60 sq m
  • Sleeps 1

View all photos for Bungalow Deluxe with Garden View

Free minibar, in-room safe, desk, iron/ironing board

Bungalow Deluxe with Garden View

  • 60 sq m
  • Sleeps 2

About the area

Punta Cana

A luxury stay in Punta Cana awaits you at Grand Bavaro Princess - All Inclusive. Within a 5-minute stroll you'll find Cortecito Beach and Casino Avalon Princess within a 15-minute walk. Highlights at this all-inclusive property include 10 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering can include Swedish massages, body scrubs and facials along with access to the sauna and hot tub. The buffet restaurant, Hispanola, is open for breakfast, lunch and dinner. With 4 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the 3 outdoor tennis courts and nightclub. A meeting room and a business centre are among the business amenities offered. Plus you'll find a casino, free Wi-Fi in public areas and a gym. Free buffet breakfast is available daily between 7:00 AM and 11:00 AM. There's also free self parking, along with the convenience of a free beach shuttle. .Attractions within a 10-minute drive of this 5-property class Bávaro property include Iberostar Golf Course and Cana Bay Golf Club.

What's nearby

  • Cortecito Beach - 3 min walk - 0.3 km
  • Casino Avalon Princess - 11 min walk - 1.0 km
  • White Sands Golf Course - 4 min drive - 1.9 km
  • Arena Blanca Beach - 4 min drive - 1.5 km
  • Aromas Museum - 5 min drive - 3.8 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 20 min drive

Restaurants

  • ‪Focaccia Ristorante - ‬14 min walk
  • ‪El gaucho - ‬1 min walk
  • ‪Wasabi - ‬9 min walk
  • ‪Las Caracolas - ‬7 min drive
  • ‪24/7 Pub - ‬12 min walk

About this property

Grand Bavaro Princess - All Inclusive

Luxury property on the beach, with 3 outdoor pools
Grand Bavaro Princess - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

You'll be playing in the surf in no time with a free ride on the property's complimentary beach shuttle. At Grand Bavaro Princess - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool and outdoor tennis courts. Self parking is free.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

  • 1126 guestrooms or units
  • 2 levels
  • 92 buildings
  • 10 dining venues
  • 4 bars or lounges
  • Built in 1992
  • Buffet breakfast (free)
  • Casino
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar on the beach
  • 1 conference room
  • Bar by the pool
  • Swim-up bar
Grand Bavaro Princess - All Inclusive offers 1126 accommodations with indoor private hot tubs and free minibar items. Rooms open to balconies. This accommodation offers separate sitting areas. 50-inch plasma televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

The on-site spa has 6 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include Swedish massages, facials and body scrubs. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

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  • Pool
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4.0 out of 5, Very good, 1,574 reviews
The price is AU$422
includes taxes & fees
14 Dec - 15 Dec
Caribe Deluxe Princess - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Free casino shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 10 restaurants
  • 4 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Foccaccia
  • Hispanola
  • La Hacienda
  • Samsara
  • Wasabi

Things to do

  • 10 gaming tables
  • 20 slot machines
  • 3 outdoor pools
  • 3 outdoor tennis courts
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Casino
  • Children's pool
  • Evening entertainment
  • Foosball table
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Kayaking
  • Motor boating
  • Music library
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Snorkelling
  • Steam room
  • Table tennis
  • Tennis lessons
  • TV in common areas
  • Windsurfing

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Living room
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 2 floors
  • 92 buildings
  • Banquet hall
  • Built in 1992
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 51
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 51 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Bávaro Princess Suites Spa Casino Punta Cana
Bávaro Princess All Suites Resort Spa Casino All Inclusive
Bávaro Princess All Suites Spa Casino All Inclusive Punta Cana
Bávaro Princess All Suites Spa Casino All Inclusive
Bávaro Princess All Suites Resort Spa Casino All Inclusive
Bávaro Princess All Suites Spa Casino All Inclusive Punta Cana
Bávaro Princess All Suites Spa Casino All Inclusive
Bávaro Princess All Suites Resort Spa Casino All Inclusive
Bávaro Princess All Suites Resort Spa Casino
Bávaro Princess All Suites Spa Casino All Inclusive Punta Cana
Bávaro Princess All Suites Spa Casino All Inclusive
Bávaro Princess All Suites Resort Spa Casino
Bávaro Princess All Suites Resort Spa Casino
Bavaro Princess Suites Casino

Frequently asked questions

What is the cancellation policy at Grand Bavaro Princess - All Inclusive?

Grand Bavaro Princess - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Bavaro Princess - All Inclusive?

As of 13 Dec 2025, prices found for a 1-night stay for 2 adults at Grand Bavaro Princess - All Inclusive on 14 Dec 2025 start from AU$388.80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Bavaro Princess - All Inclusive?

Yep, Grand Bavaro Princess - All Inclusive has a free self car park.

Are there any beaches close to Grand Bavaro Princess - All Inclusive?

Yep, Grand Bavaro Princess - All Inclusive is a short 2-minute walk from Cortecito Beach. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find motor boats.

Is there a spa on site at Grand Bavaro Princess - All Inclusive?

Yep, there is an onsite spa at Grand Bavaro Princess - All Inclusive. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as Swedish massages.

Does Grand Bavaro Princess - All Inclusive have a pool?

Grand Bavaro Princess - All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Grand Bavaro Princess - All Inclusive?

Grand Bavaro Princess - All Inclusive features 3 outdoor pools, a full-service spa and a nightclub. All guestrooms come with Hot tubs, free minibar items and room service.

What makes Grand Bavaro Princess - All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as Hot tubs and private balconies in the guestrooms, help set the scene for a romantic weekend at Grand Bavaro Princess - All Inclusive.

Is Grand Bavaro Princess - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Grand Bavaro Princess - All Inclusive is a hit with families.

Are there hot tubs in the rooms at Grand Bavaro Princess - All Inclusive?

Yep, all rooms come with private hot tubs.

Does Grand Bavaro Princess - All Inclusive serve breakfast?

Yep, complimentary buffet brekkie is on offer daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Grand Bavaro Princess - All Inclusive?

No, Grand Bavaro Princess - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Bavaro Princess - All Inclusive?

Yep, they've got a beach bar and 10 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Bavaro Princess - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Grand Bavaro Princess - All Inclusive?

No, pets are not allowed.

Grand Bavaro Princess - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1921 out of 3869 reviews
Rating 8 - Good. 912 out of 3869 reviews
Rating 6 - Okay. 508 out of 3869 reviews
Rating 4 - Poor. 269 out of 3869 reviews
Rating 2 - Terrible. 259 out of 3869 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alondra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 6 nights in Jul 2025

10/10 Excellent

HOWARD, Highland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property
Stayed 5 nights in Sep 2025

8/10 Good

Olivia Asli Deloris

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel was amazing, my only con was that when we checked in our room was filled with mosquitoes, spoke to front desk around the issue and they sent someone twice to fumigate the room.
Stayed 4 nights in Aug 2025

10/10 Excellent

Damonte

Stayed 3 nights in Aug 2025

10/10 Excellent

Wendel

Stayed 1 night in Sep 2025

8/10 Good

Diane Hernandez

Liked: Cleanliness, property conditions & facilities
It was a nice experience, pool beach and ambience was good, I didn’t like the staff service at Wasabi Restaurant but other than that everything else was fine, transportation was good , buffet had good variety and food was tasty.
Stayed 3 nights in Sep 2025

8/10 Good

Marian Camila Nuvan

Stayed 5 nights in Sep 2025

6/10 Okay

Shanice

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
I recently stayed at this property and while the resort itself is beautiful, I feel it’s important to share some of the downsides of my experience. One of the biggest issues was the attitude from many of the staff. If you don’t speak Spanish, be prepared to feel a bit dismissed or even avoided. Most of the workers were socializing with each other rather than focusing on guests, and if you only speak English, they often seemed surprised or uninterested in engaging with you. There wasn’t much follow-up after serving food or checking in, and overall the service felt nonchalant and inattentive. It wasn’t just with the staff most of the guests also spoke Spanish, so conversations and social interactions were limited if you only speak English. People would often walk up and start speaking Spanish, and when they realized you didn’t, things got awkward quickly, which made it harder to feel included. On top of that, the bathrooms were not maintained well. The toilet areas in particular had a strong odor, and cleanliness seemed overlooked in some spots. The food was also hit or miss there are plenty of options and you won’t go hungry, but the quality leaned more toward misses than hits. That said, the grounds and facilities themselves are stunning. There are also some genuinely kind and welcoming staff members, especially during check-in and occasionally throughout the stay, but unfortunately, they were the exception rather than the rule. Overall, while the property is beautiful.
Stayed 3 nights in Sep 2025

10/10 Excellent

Benedicta

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think this property what made this property unique was that there was no need for us to step outside the resort to be occupied, there was so much going on at the resort itself and it had everything we needed. Food, entertainment, sports, spa, gym. Everything was available and there was always something to do and participate in. We stepped out of the resort twice and that was just out of curiosity and see beyond the resort grounds but we didn’t have to do that.
Stayed 6 nights in Aug 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t want to leave…ever!!

Really great trip and place to relax and have a great time! Something to do for everyone. Beautiful beach! Beautiful pool! A really comfortable room with everything in excellent condition. Friendly staff everywhere, A+ for the staff! Safe environment. Food is really good everywhere we went. Great job all around. Just be careful with the timeshare scam they try to push on you but it won’t ruin your stay as they won’t insist if you just say yiu’re not interested.
Stayed 3 nights in Sep 2025

6/10 Okay

Robert

Liked: Property conditions & facilities
I like the restaurant food but the buffet could be better. Service was a bit slow maybe it was the language barrier. The resort was great. Would recommend it if going in a group but not when you’re alone or with a significant other. Your room will be far from everything.
Stayed 5 nights in Aug 2025

10/10 Excellent

Horace George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The villa rooms were unique and roomy. Clean and spacious. The resort grounds and landscaping are well kept and beautiful looking. The staff were very friendly to me, even though I didn't Spanish. The food was great in all of their restaurants. My overall experience was great. A friendly and family oriented resort.
Stayed 5 nights in Aug 2025

10/10 Excellent

Fernando Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, nice beach, quiet, great staff and gret food options Confortable room. Mine was 2min walk to the beach but 10 min walk to the main restaurants but not bad it is a pleasant walk or you can take the free transportation.
Stayed 8 nights in Sep 2025

10/10 Excellent

Wauldir G Perez, Hempstead

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Stephen

Stayed 2 nights in Sep 2025

10/10 Excellent

Karolin Josefina

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Shawn

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location
Stayed 3 nights in Aug 2025

6/10 Okay

MASSIEL

Stayed 2 nights in Sep 2025

6/10 Okay

Hammad

Satisfactory but wouldn’t stay again

It was comfortable but nothing special. Large resort, food quality was average, BUT for what I paid, there is good value in staying there. My room was also adequate.
Stayed 2 nights in Sep 2025

8/10 Good

BRIGITE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Precious

Travelled with group
Liked: Staff & service, amenities
Miss it there. I will say some things were not the cleanest such as the sofa in the hotel. The buffet was pretty mediocre. Other than that I met some amazing staff who made my experience all the better
Lobby bar, loved Martin. He was such a great server!
Cute turtles in the water
Food at the food truck; pretty mid
Stayed 6 nights in Aug 2025

8/10 Good

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good all around
Stayed 3 nights in Sep 2025

10/10 Excellent

Maleine

Liked: Cleanliness
Stayed 7 nights in Aug 2025

2/10 Terrible

Jeniffer

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 7 nights in Aug 2025

8/10 Good

Reann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is beautiful, well-maintained, and the room was gorgeous. My concerns were mostly about the food. While there were many places to eat, the food was generally lackluster. Since we do not eat pork, it was challenging to distinguish between the options. At the airport- Transfers and Tours The concierge services offered taxis and excursion packages, so we decided to use their service. We selected three tours and the ride to the resort. However, the guy from the airport kept telling us we would be having breakfast with him at 7 am at his resort. He kept telling us not to give anyone his tickets. We arrived at our resort, and people were offering welcome packages. To receive the package, we had to watch a 90 minute long presentation. It was becoming so frustrating because we came there to relax, and the bombardment was a bit much. On our first morning, the guy from the airport kept calling and insisting we do not eat at our resort, then started giving us attitude when I asked about the activities I had booked. He said I needed to go to his resort, Secrets, to collect the tickets. I was so annoyed and kept saying This does not feel right. I boarded the taxi they sent and kept praying to God to return safely. The entire experience was spooky and reminded me of how I could have been abducted. I was refunded and came back to our resort. I booked our tours with Nexus; they are very expensive $800 USD for three tours for my partner and I. I would never revisit.
Stayed 5 nights in Aug 2025