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Dreams Macao Beach Punta Cana - All Inclusive

4.5 star property

Photo gallery for Dreams Macao Beach Punta Cana - All Inclusive

4 outdoor pools, open 7:00 AM to 6:00 PM, pool loungers
Creator video
Lobby
French cuisine
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is AU$724
includes taxes & fees
27 Apr - 28 Apr

Explore the area

View map
Playa Macao, Macao, Punta Cana
  • Place, Macao Beach
    ‪1 min walk‬
  • Place, Arena Gorda Beach
    ‪22 min drive‬
  • Place, Bavaro Beach
    ‪39 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪57 min drive‬

Room options

Junior Suite Tropical View Double

9.0 out of 10
Wonderful
(13 reviews)
  • Garden view
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Junior Suite Tropical View King

8.4 out of 10
Very good
(25 reviews)
  • Garden view
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite Pool View Double

8.4 out of 10
Very good
(11 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Junior Suite Pool View King

9.2 out of 10
Wonderful
(10 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite Partial Ocean View Double

8.0 out of 10
Very good
(6 reviews)
  • Partial ocean view
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Junior Suite Partial Ocean View King

8.8 out of 10
Excellent
(3 reviews)
  • Partial ocean view
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Preferred Club Jr. Suite Tropical View Double

  • Garden view
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Preferred Club Jr. Suite Tropical View King

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Preferred Club Jr. Suite Partial Ocean View Double

10.0 out of 10
Exceptional
(1 review)
  • Partial ocean view
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Preferred Club Jr. Suite Partial Ocean View King

10.0 out of 10
Exceptional
(1 review)
  • Partial ocean view
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Preferred Club Jr. Suite Ocean View Double

9.4 out of 10
Exceptional
(8 reviews)
  • Ocean view
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Preferred Club Jr. Suite Ocean View King

8.0 out of 10
Very good
(16 reviews)
  • Ocean view
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Preferred Club Jr. Suite Swim Out Double

  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Preferred Club Jr. Suite Swim Out King

10.0 out of 10
Exceptional
(3 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Preferred Club Master Suite Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 112 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Preferred Club Master Suite Swim-Out

  • Ocean view
  • 112 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Preferred Club Master Suite Ocean Front

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 112 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Preferred Club Master Suite Swim Out Ocean Front

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 112 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Preferred Club Presidential Suite Roof Top Ocean Front

  • Ocean view
  • 168 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 2 Double Beds

Preferred Club Presidential Suite Swim Out Ocean Front

  • Ocean view
  • 168 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 2 Double Beds

Preferred Club Two-Bedroom Villa With Pool

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 168 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Junior Suite Ocean View Double

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite (Master - Rooftop - Preferred Club)

  • Ocean view
  • 112 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

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About the area

Punta Cana

A luxury stay in Punta Cana awaits you at Dreams Macao Beach Punta Cana - All Inclusive. You'll be 0.2 km (0.1 mi) from Macao Beach and 29.8 km (18.5 mi) from Bavaro Beach. Highlights at this all-inclusive property include 4 outdoor swimming pools, 3 poolside bars and a full-service spa. .A day of pampering can include Swedish massages, body wraps and body scrubs along with access to the sauna and steam room. The restaurant, Bordeaux, serves French cuisine and is open for dinner. The property's own lounge bar and beach bar are nice places to enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free water park and free kids' club. 8626 square feet (801 square metres) of event facilities include 4 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and an outdoor tennis court. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free valet parking. .Attractions within a 20-minute drive of this 4.5-property class El Macao property include Cana Bay Golf Club and Iberostar Golf Course.

What's nearby

  • Macao Beach - 1 min walk - 0.0 km
  • Arena Gorda Beach - 22 min drive - 13.9 km
  • Sirenis Aquagames Water Park - 24 min drive - 13.8 km
  • Los Corales Beach - 32 min drive - 21.4 km
  • Bavaro Beach - 39 min drive - 24.9 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 41 min drive

Restaurants

  • ‪El Mercado - ‬12 min drive
  • ‪Lobby Bar - ‬11 min drive
  • ‪Beach Club El Faro - ‬14 min drive
  • ‪Dolce Vita - ‬12 min drive
  • ‪Mike's Coffee & Tea By Ocean Hotels - ‬12 min drive

About this property

Dreams Macao Beach Punta Cana - All Inclusive

Dreams Macao Beach Punta Cana - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Dreams Macao Beach Punta Cana - All Inclusive, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 3 poolside bars, a beach bar and a bar/lounge. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a complimentary children's club and a children's pool. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star Punta Cana property.

  • 500 guestrooms or units
  • 3 bars by the pool
  • 8626 sq ft of conference space
  • 801 sq. m of conference space
  • Built in 2019
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • Dining venue
  • Swim-up bar
Dreams Macao Beach Punta Cana - All Inclusive offers 500 accommodations with a safe and complimentary bottles of water. LED televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can pamper themselves with a trip to the on-site spa, which has 12 treatment rooms. Services include Swedish massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 3 poolside bars
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bordeaux
  • El Patio
  • Himitsu
  • Oceana
  • Portofino

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Art supplies
  • Baby toys
  • Children's books
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Conference centre (8,626 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local artist showcase
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property enforces a strict dress code in the restaurants.

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 6:00 PM
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

What is the cancellation policy at Dreams Macao Beach Punta Cana - All Inclusive?

Dreams Macao Beach Punta Cana - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Dreams Macao Beach Punta Cana - All Inclusive?

As of 1 Apr 2026, prices found for a 1-night stay for 2 adults at Dreams Macao Beach Punta Cana - All Inclusive on 27 Apr 2026 start from AU$724, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Dreams Macao Beach Punta Cana - All Inclusive?

Yep, Dreams Macao Beach Punta Cana - All Inclusive has a free self car park and free valet parking.

Are there any beaches close to Dreams Macao Beach Punta Cana - All Inclusive?

Yep, Dreams Macao Beach Punta Cana - All Inclusive is on Macao Beach, which travelers give top marks. Fun beach activities include volleyball, snorkelling and body boarding.

Is there a spa on site at Dreams Macao Beach Punta Cana - All Inclusive?

Yep, there is an onsite spa at Dreams Macao Beach Punta Cana - All Inclusive. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Dreams Macao Beach Punta Cana - All Inclusive have a pool?

Yep, and guests love it! Dreams Macao Beach Punta Cana - All Inclusive has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a drink from one of the bars. The pool is open 7:00 AM to 6:00 PM.

Does Dreams Macao Beach Punta Cana - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Dreams Macao Beach Punta Cana - All Inclusive?

Dreams Macao Beach Punta Cana - All Inclusive features 3 poolside bars, 4 outdoor pools and a full-service spa.

What makes Dreams Macao Beach Punta Cana - All Inclusive a romantic place to stay?

Romance packages and a lounge bar, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Dreams Macao Beach Punta Cana - All Inclusive.

Is Dreams Macao Beach Punta Cana - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as children's books and art supplies in the guestrooms, it's no surprise that Dreams Macao Beach Punta Cana - All Inclusive is a hit with families.

Is there a free airport shuttle available at Dreams Macao Beach Punta Cana - All Inclusive?

No, Dreams Macao Beach Punta Cana - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Dreams Macao Beach Punta Cana - All Inclusive?

Yep, they've got a lounge bar and an onsite restaurant that serves French cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Dreams Macao Beach Punta Cana - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Dreams Macao Beach Punta Cana - All Inclusive?

Dogs are welcome at Dreams Macao Beach Punta Cana - All Inclusive, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

Dreams Macao Beach Punta Cana - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 591 out of 1004 reviews
Rating 8 - Good. 183 out of 1004 reviews
Rating 6 - Okay. 117 out of 1004 reviews
Rating 4 - Poor. 57 out of 1004 reviews
Rating 2 - Terrible. 56 out of 1004 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Samsam

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness, the BEACH, food was also great! Unfortunately my husband lost his phone on the trip. But overall a memorable and wonderful vacation with the family.
Stayed 5 nights in Dec 2025

10/10 Excellent

ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well managed, staff super friendly and attentive. Only complaint too many movies in the kids club if don't want your littles on screen time.
Stayed 2 nights in Dec 2025

10/10 Excellent

Qiaohong

Liked: Cleanliness, amenities, property conditions & facilities
Everything is good. Thanks
Stayed 7 nights in Dec 2025

8/10 Good

Nicole

Liked: Staff & service, amenities
The staff is very nice and friendly, what I didn’t like was the pool was dirty and theater had a lot of dust besides that everything was fine
Stayed 1 night in Dec 2025

10/10 Excellent

Olga

Stayed 4 nights in Dec 2025

10/10 Excellent

Jasmine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were amazing. The resort and rooms were very clean.
Stayed 3 nights in Dec 2025

10/10 Excellent

Meredith

Liked: Cleanliness, amenities, property conditions & facilities
Amazing views, amazing staff! Made my proposal one to never forget! Very clean establishment!
Stayed 4 nights in Dec 2025

10/10 Excellent

Barton, boca Raton

Liked: Cleanliness, amenities, property conditions & facilities
The staff is amazing. The beach is beautiful. Most of the food is very good. The room was clean and modern. The resort is well worth the money.
Stayed 3 nights in Dec 2025

8/10 Good

janiah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This resort was great!
Stayed 3 nights in Dec 2025

10/10 Excellent

Stephanie

Stayed 4 nights in Dec 2025

8/10 Good

Dmitry, Franklin

Liked: Cleanliness, amenities, property conditions & facilities
Good facilities
Stayed 6 nights in Nov 2025

10/10 Excellent

Bruno

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Rocio at the front bar was awesome and very helpful. Hotel is clean and the beach is beautiful
Stayed 4 nights in Nov 2025

10/10 Excellent

Zachary scott

Stayed 3 nights in Oct 2025

10/10 Excellent

jakub

Liked: Cleanliness, amenities, property conditions & facilities
Service was amazing people are so nice and preferred club is Top 👌💪
Stayed 3 nights in Nov 2025

8/10 Good

Anthony

Stayed 2 nights in Nov 2025

10/10 Excellent

Santiago

Stayed 3 nights in Nov 2025

8/10 Good

Hector

Liked: Cleanliness, property conditions & facilities
Staff , room
Stayed 5 nights in Nov 2025

10/10 Excellent

Raymond, Flower Mound

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Exceptionally courteous and responsive staff plus an amazing beach make for the ideal spot for relaxation in the sun. Numerous restaurants, bars and pools round out this all-inclusive resort.
Stayed 5 nights in Nov 2025

6/10 Okay

Jourdan

We had to switch rooms. The first room was dirty and had a construction view. The food was not that good. I got sick several times. The hotel itself is beautiful.
Stayed 4 nights in Nov 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities
We had a wonderful time at the Dreams resort! Tony, our butler, was incredibly helpful and attentive during our stay. We ended up switching rooms due to some construction next door and the resort was very accommodating. This would be a great resort for families, there are kid friendly pools and activities each day. We took advantage of the spa and it was beautiful and relaxing, highly recommended. The late-night entertainment was fun and something to look forward to each day. Overall, we had a wonderful stay.
Stayed 5 nights in Nov 2025

8/10 Good

Jamie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Food was hit or miss. As a platinum member I didn’t get my bottle of spirits. The $200 resort credit was only for a few selected things. Wry clean resort and attentive staff. Could have used a bit more quality entertainment.
Stayed 5 nights in Nov 2025

10/10 Excellent

gaston

Best service
Stayed 1 night in Nov 2025

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was great, beach was amazing, excellent service and staff
Stayed 4 nights in Nov 2025

6/10 Okay

Mary, philadelphia

Travelled with partner
Disliked: Property conditions & facilities
My room front door was broken, couldn’t lock the doors unless i used my keys to lock it. Half of the items in the bathroom wasn’t working or looks broken like the mirror for your makeup and the knob for the shower. Also the bathroom always have a weird mildew smell. The shower drain always making sounds all night like it couldn’t drain the water. Room service was okay, except finding a metal string in my omelette that looks like it was from a metal sponge to clean the grill/stove, i told the supervisor about it, and they didn’t do anything about it. ALSO, if you use the app for collect tray, i would think someone is going to pick it up on the first request but NOPE, my dirty dishes from the room service will still be in the box for couple hours after claiming they “attended” my collect tray which they didn’t. Also i felt like the resort can improve in securities because a lot of ppl were drunk in the nightclub looking for a fight with other people. But i love the lobby bar, the bartender Jorge, and Rocio, are so good with making the drinks!
the metal in my omelette
Bar in the lobby
Stayed 3 nights in Nov 2025

10/10 Excellent

Jennifer

Stayed 3 nights in Nov 2025