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Dreams Dominicus La Romana - All Inclusive

4.0 star property

Photo gallery for Dreams Dominicus La Romana - All Inclusive

4 outdoor pools, free pool cabanas, pool umbrellas
Dock
Lobby
Aerial view
7 bars/lounges, swim-up bar, poolside bar, beach bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa pool
  • Pet-friendly
  • Parking included

Explore the area

View map
Playa Bayahibe, San Rafael del Yuma, La Altagracia, 23101
  • Place, Dominicus Beach
    ‪12 min walk‬
  • Place, Bayahibe Beach
    ‪6 min drive‬
  • Place, Casa de Campo Marina
    ‪32 min drive‬
  • Airport, La Romana (LRM-La Romana Intl.)
    ‪25 min drive‬

Room options

View all photos for Deluxe Tropical View Double Bed

Free minibar, in-room safe, free WiFi, bed sheets

Deluxe Tropical View Double Bed

9.8 out of 10
Exceptional
(20 reviews)
  • Garden view
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Tropical View King Bed

Free minibar, in-room safe, free WiFi, bed sheets

Deluxe Tropical View King Bed

9.4 out of 10
Exceptional
(19 reviews)
  • Garden view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite Tropical View

Free minibar, in-room safe, free WiFi, bed sheets

Deluxe Suite Tropical View

8.8 out of 10
Excellent
(20 reviews)
  • Garden view
  • 79 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Deluxe Pool/Tropical View Double Bed

Free minibar, in-room safe, free WiFi, bed sheets

Preferred Club Deluxe Pool/Tropical View Double Bed

9.2 out of 10
Wonderful
(30 reviews)
  • Garden view
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Deluxe Pool/ Tropical View King Bed

Free minibar, in-room safe, free WiFi, bed sheets

Preferred Club Deluxe Pool/ Tropical View King Bed

9.0 out of 10
Wonderful
(12 reviews)
  • Garden view
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Deluxe Swim Up Double Bed

Preferred Club Deluxe Swim Up Double Bed

Preferred Club Deluxe Swim Up Double Bed

9.0 out of 10
Wonderful
(17 reviews)
  • Garden view
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Deluxe Swim Up King Bed

Free minibar, in-room safe, free WiFi, bed sheets

Preferred Club Deluxe Swim Up King Bed

8.0 out of 10
Very good
(4 reviews)
  • Garden view
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Suite Tropical View King Bed

Free minibar, in-room safe, free WiFi, bed sheets

Preferred Club Suite Tropical View King Bed

9.8 out of 10
Exceptional
(11 reviews)
  • Garden view
  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Suite Swim Up King Bed

Free minibar, in-room safe, free WiFi, bed sheets

Preferred Club Suite Swim Up King Bed

9.4 out of 10
Exceptional
(13 reviews)
  • Garden view
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Honeymoon Suite

Free minibar, in-room safe, free WiFi, bed sheets

Preferred Club Honeymoon Suite

8.8 out of 10
Excellent
(6 reviews)
  • Partial ocean view
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite

Free minibar, in-room safe, free WiFi, bed sheets

Preferred Club Master Suite

  • Partial ocean view
  • 100 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite Swim Up

Free minibar, in-room safe, free WiFi, bed sheets

Preferred Club Master Suite Swim Up

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 100 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Presidential Ocean View

Free minibar, in-room safe, free WiFi, bed sheets

Preferred Club Presidential Ocean View

  • Garden view
  • 255 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Suite Tropical View Double Bed

Free minibar, in-room safe, free WiFi, bed sheets

Preferred Club Suite Tropical View Double Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 79 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Preferred Club One Bedroom Presidential Suite

Free minibar, in-room safe, free WiFi, bed sheets

Preferred Club One Bedroom Presidential Suite

  • Ocean view
  • 148 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Two Bedroom Family Suite Tropical View

LCD TV

Preferred Club Two Bedroom Family Suite Tropical View

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 133 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

View all photos for Preferred Club Three Bedroom Family Suite Tropical View

Free minibar, in-room safe, free WiFi, bed sheets

Preferred Club Three Bedroom Family Suite Tropical View

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 187 sq m
  • 3 bedrooms
  • Sleeps 11
  • 1 King Bed and 4 Double Beds

View all photos for Preferred Club Family Suite Tropical View

Free minibar, in-room safe, free WiFi, bed sheets

Preferred Club Family Suite Tropical View

8.8 out of 10
Excellent
(19 reviews)
  • Garden view
  • 79 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe King Bed

LCD TV

Deluxe King Bed

9.8 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Bed

Free minibar, in-room safe, free WiFi, bed sheets

Deluxe Double Bed

  • Garden view
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

About the area

Bayahíbe

An all-inclusive stay in San Rafael del Yuma awaits you at Dreams Dominicus La Romana - All Inclusive. You'll be within a 10-minute walk of Dominicus Beach and 1.9 km (1.2 mi) from East National Park. Highlights at this beachfront property include 10 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering at Dreams Spa By Pevonia can include deep-tissue massages, hydrotherapy and reflexology along with access to the sauna and steam room. The fine-dining restaurant, Bordeaux (Adults Only), serves French cuisine and is open for dinner. With 7 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find cabanas, and enjoy the 2 hot tubs and nightclub. Other amenities include free Wi-Fi in public areas, a gym and a sauna. There's also the convenience of free valet parking. .Within a 30-minute drive of this 4-property class San Rafael del Yuma property, attractions include Bayahibe Beach and La Romana Port.

What's nearby

  • Dominicus Beach - 12 min walk - 1.0 km
  • Bayahibe Beach - 6 min drive - 5.2 km
  • Casa de Campo Marina - 32 min drive - 26.1 km
  • Playa Minitas - 32 min drive - 28.0 km
  • La Romana Port - 34 min drive - 30.8 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 52 min drive

Restaurants

  • ‪Dream Dominicus World Cafe - ‬5 min walk
  • ‪Dreams Dominicus Bordeaux Restaurant - ‬4 min walk
  • ‪Flying Fish - ‬1 min walk
  • ‪Tiki Taco - ‬11 min walk
  • ‪Orale - Viva Mexico - ‬10 min walk

About this property

Dreams Dominicus La Romana - All Inclusive

Dreams Dominicus La Romana - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Dreams Dominicus La Romana - All Inclusive offers its guests a full-service spa, 4 outdoor swimming pools, and 2 hot tubs along with a sauna and a fitness centre. There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 7 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi.

A business centre and a meeting room are available. A nightclub, spa services, and a terrace are also featured at the family-friendly Dreams Dominicus La Romana - All Inclusive. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star San Rafael del Yuma property.

  • 488 guestrooms or units
  • 5 levels
  • 17 buildings
  • 10 dining venues
  • 7 bars or lounges
  • Built in 2016
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Towels for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Dreams Dominicus La Romana - All Inclusive offers 488 air-conditioned accommodations with free minibar items and a safe. LCD televisions are featured in guestrooms.

Bathrooms include a shower with a rainfall showerhead, and hairdryers. This San Rafael del Yuma property provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Dreams Spa By Pevonia has 6 treatment rooms. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is open daily.

Similar properties

Front of property
Sunscape Dominicus La Romana - All Inclusive
  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
3.9 out of 5, Good, 237 reviews
The price is AU$897
includes taxes & fees
23 Mar - 24 Mar
Sunscape Dominicus La Romana - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • 10 restaurants
  • 7 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Barefoot Grill
  • Bordeaux (Adults Only)
  • Himitsu
  • Portofino
  • World Café

Things to do

  • 2 hot tubs
  • 4 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Concerts/live shows
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Mini golf
  • Nightclub
  • Playground
  • Sauna
  • Scuba diving
  • Snorkelling
  • Steam room
  • Volleyball
  • Windsurfing

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach cabanas (surcharge)
  • Beach towels
  • Free pool cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • Lift

More

  • 17 buildings
  • 5 floors
  • Banquet hall
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local artist showcase
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property enforces a strict dress code in the restaurants a la carte.

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per accommodation, per night, plus a deposit of USD 65 per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 65 per night
  • Pet fee: USD 65 per accommodation, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Dreams Dominicus Romana Resort
Dreams Dominicus Resort
Dreams Dominicus Romana
Dreams Dominicus
Dreams Dominicus All Inclusive
Dreams Dominicus Romana All Inclusive San Rafael Del Yuma
Dreams Dominicus Romana Hotel San Rafael Del Yuma
Dreams Dominicus Romana San Rafael Del Yuma
Hotel Dreams Dominicus La Romana San Rafael Del Yuma
San Rafael Del Yuma Dreams Dominicus La Romana Hotel
Dreams Dominicus La Romana San Rafael Del Yuma
Dreams Dominicus La Romana All Inclusive
Dreams Dominicus Romana Hotel
Dreams Dominicus Romana
Hotel Dreams Dominicus La Romana
Dreams Dominicus La Romana All Inclusive OPENING NOV

Frequently asked questions

What is the cancellation policy at Dreams Dominicus La Romana - All Inclusive?

Dreams Dominicus La Romana - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Dreams Dominicus La Romana - All Inclusive?

Yep, Dreams Dominicus La Romana - All Inclusive has a free self car park and free valet parking.

Are there any beaches close to Dreams Dominicus La Romana - All Inclusive?

Yep, Dreams Dominicus La Romana - All Inclusive is a short 10-minute walk from Dominicus Beach. Fun beach activities include snorkelling, scuba diving and windsurfing.

Is there a spa on site at Dreams Dominicus La Romana - All Inclusive?

Yep, Dreams Spa By Pevonia is available for guests. It has 2 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like facials and beachside massages.

Does Dreams Dominicus La Romana - All Inclusive have a pool?

Dreams Dominicus La Romana - All Inclusive has 4 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at Dreams Dominicus La Romana - All Inclusive?

Dreams Dominicus La Romana - All Inclusive features 4 outdoor pools, 2 hot tubs and a nightclub. All guestrooms come with 24-hour room service and free minibar items.

What makes Dreams Dominicus La Romana - All Inclusive a romantic place to stay?

Beach cabanas and 24-hour room service, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Dreams Dominicus La Romana - All Inclusive.

Is Dreams Dominicus La Romana - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, free supervised childcare and a playground, it's no surprise that Dreams Dominicus La Romana - All Inclusive is a hit with families.

Is there a free airport shuttle available at Dreams Dominicus La Romana - All Inclusive?

No, Dreams Dominicus La Romana - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Dreams Dominicus La Romana - All Inclusive?

Yep, they've got a beach bar and 10 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Dreams Dominicus La Romana - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Dreams Dominicus La Romana - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 670 out of 1000 reviews
Rating 8 - Good. 186 out of 1000 reviews
Rating 6 - Okay. 94 out of 1000 reviews
Rating 4 - Poor. 21 out of 1000 reviews
Rating 2 - Terrible. 29 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Lindsay

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff l, always happy and helpful
Stayed 8 nights in Dec 2025

10/10 Excellent

Elina

Stayed 5 nights in Dec 2025

2/10 Terrible

Julius

Stayed 6 nights in Nov 2025

10/10 Excellent

Nileena

Stayed 4 nights in Nov 2025

10/10 Excellent

Loureannie

Liked: Cleanliness, amenities, property conditions & facilities
Our experience here was amazing!
Stayed 2 nights in Nov 2025

10/10 Excellent

Reynilda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean service was perfect. Absolutely one of the most relaxing places yet
Stayed 2 nights in Nov 2025

6/10 Okay

Nino

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Nov 2025

10/10 Excellent

Anil Ramesh, Monmouth Junction

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The Hotel was excellent right from the entry, to the beautiful suite we got, courteous and always smiling staff, the World Cafe, which had a good selection of Vegetarian Food and the evening entertainment events everything was A+. We were group of 5 families traveling together and the kids enjoyed the Kayak and other activities. The bright sunny beach and the wonderful sunny weather was Cherry on top, specially coming from cold weather. We all enjoyed a memorable vacation and have definitely put on a few pound with all the delicious food. Just one caution, please avoid regular tap water or ICE, we were requesting bottled water in the hotel and the hotel staff gladly provided each time we asked for it.
A Memorable Vacation with family and Friends to an awesome resort
Stayed 3 nights in Nov 2025

8/10 Good

Bruno

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Check in was super slow
Stayed 4 nights in Nov 2025

10/10 Excellent

Dillon Thomas

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everyone was very kind and helpful, the people selling their wares were very aggressive and didn’t take no for an answer which was aggravating but that is how they make money.
Stayed 10 nights in Nov 2025

10/10 Excellent

Jose

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Me and my family had a great time, starting from check in and all the way to check out. Atmosphere was amazing, and customer service was exceptional. We had an amazing room. Our concierge name was Merihan Guerrero was always checking in with us and she was amazing, the best in the entire Hotel. 100% recommend.
Stayed 2 nights in Nov 2025

8/10 Good

Antonio, Santa Fe

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Para el precio que se paga bastante bien
Stayed 4 nights in Nov 2025

10/10 Excellent

Anne Caroline

Stayed 6 nights in Nov 2025

10/10 Excellent

Schlly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Mi estadía en el hotel fue excelente. El personal fue muy amable y atento en todo momento, las instalaciones estaban impecables y la habitación súper cómoda. Disfruté mucho de la tranquilidad del lugar y de todos los servicios ofrecidos. Sin duda volvería nuevamente. ¡Lo recomiendo al 100%!
Stayed 3 nights in Nov 2025

6/10 Okay

Jackie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This was my first time staying at an all-inclusive resort, so I didn’t have anything to compare it to and wasn’t sure what to expect. Overall, I really enjoyed the convenience of having all meals and drinks included. The buffet restaurants were decent, though not great. However, the Italian and French restaurants on the second floor were both surprisingly good for an all-inclusive. The staff throughout the resort were very kind and accommodating. Since I booked through Expedia, I also had my own concierge, who I could contact via WhatsApp and meet in person when needed, which was a nice added bonus. Unfortunately, I did have a very negative experience at the spa. It was the worst massage I’ve ever had. My masseuse barely spoke English, which led to some communication issues. She was extremely hard on the pressure and I felt she should have been able to recognize my body language even though she wasn’t fluent in English. Within two hours, I had noticeable bruising on my arms and one side of my back. I was very upset because I felt I overpaid for the quality of service I received. After the massage, they had me fill out a survey which I rated as “okay”. After learning about my experience, my personal concierge reached out to me. I explained what happened and sent her photos. She handled the situation very kindly and was able to resolve it for me the next day, which I truly appreciated.
Stayed 3 nights in Oct 2025

10/10 Excellent

Joseph A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Merihan and Nika were amazing!
Stayed 8 nights in Nov 2025

10/10 Excellent

Amit

Stayed 6 nights in Nov 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. I feel the resort needs more bars/lounges more lounging areas Its a little boring in the night time
Stayed 5 nights in Sep 2025

10/10 Excellent

Aleksey, Brooklyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice and friendly stuff.
Stayed 7 nights in Nov 2025

2/10 Terrible

Branko

Liked: Amenities, property conditions & facilities
The room is moldy and has a very bad smell. They gave us a new room, which is better but not perfect. There is no view. We have trees that are blocking any view.
Stayed 1 night in Nov 2025

10/10 Excellent

Manuel

Stayed 2 nights in Oct 2025

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed here in the Preferred Club. Ada was very helpful for us to find activities indoor when it was raining, and outdoors when there was a pocket of sunlight between rainy moments. Thank you for such excellent service.
Stayed 4 nights in Oct 2025

10/10 Excellent

MARSHA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, amenities sufficient, food excellent, staff extremely available and helpful. I do have a comment however about a potential safety hazard with a walkway connecting the "Preferred Bldg" to the Main bldg. There are two steps which need to be marked and lighted because if you are not looking down, you will trip. One step approaches the stairway and the other is a step that shows up after you think you have finished with all the steps.
Stayed 3 nights in Oct 2025

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermoso un lugar magico
Stayed 1 night in Oct 2025

10/10 Excellent

Carla

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good hotel. The service not so great. The checking process was terrible. I was traveling with my service animal and they didn’t even know how to check me in and the employees were not the best
Stayed 3 nights in Sep 2025