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Caribe Deluxe Princess - All Inclusive

5.0 star property
Luxury property on the beach, with 3 outdoor pools

Photo gallery for Caribe Deluxe Princess - All Inclusive

On the beach, beach umbrellas, beach towels, beach massages
Aerial view
Beach bar
Breakfast, lunch, dinner served; pool views
Sports bar

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • All-inclusive
  • Room service
  • Gym
  • Housekeeping
The current price is AU$360
includes taxes & fees
30 Apr - 1 May

Explore the area

Map
Playa Bavaro, Punta Cana, La Altagracia, 23000
  • Iberostar Golf Course
    ‪9 min drive‬
  • Cortecito Beach
    ‪13 min drive‬
  • Arena Gorda Beach
    ‪13 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room (Super Saver)

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Standard Room (Super Saver)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
Hairdryer
Private bathroom
  • 27.0 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Honeymoon Suite, 1 King Bed

Honeymoon Suite, 1 King Bed | Living area

Honeymoon Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Private hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
Sofa bed - single
Hairdryer
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Grand Room

Grand Room

Grand Room

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
Sofa bed - single
  • 35 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Triple Room Superior With Garden View

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Triple Room Superior With Garden View

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Room Superior

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Room Superior

  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room Superior

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Double Room Superior

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Standard With Garden View

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Suite Standard With Garden View

  • Sleeps 3
  • 3 Single Beds

View all photos for Single Suite Junior With Garden View

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Single Suite Junior With Garden View

  • Sleeps 1
  • 1 King Bed

View all photos for Triple Room Superior With Garden View

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Triple Room Superior With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard With Garden View

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Room Standard With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard With Garden View

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Room Standard With Garden View

  • Sleeps 3
  • 2 Double Beds

View all photos for Quadruple Suite Junior

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Quadruple Suite Junior

  • Sleeps 2
  • 2 Double Beds

View all photos for Suite Standard With Garden View

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Suite Standard With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior With Garden View

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Room Superior With Garden View

  • Sleeps 3
  • 2 Double Beds

View all photos for Quadruple Room Standard With View

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Quadruple Room Standard With View

  • Sleeps 2
  • 2 Double Beds

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About the area

Punta Cana

A luxury stay in Punta Cana awaits you at Caribe Deluxe Princess - All Inclusive. Within just a 15-minute stroll, you'll find White Sands Golf Course and Arena Blanca Beach. Highlights at this all-inclusive property include 3 outdoor swimming pools, a full-service spa and a free water park. .A day of pampering can include beachside massages, body wraps and body scrubs along with access to the sauna and hot tub. The buffet restaurant, Higuero, is open for breakfast, lunch and dinner. Sport Bar is the property's own sports bar. Spend the day at the beach where you'll find umbrellas, and enjoy the 3 outdoor tennis courts and free kids' club. Plus you'll find free Wi-Fi in public areas, a gym and a Turkish bath/hammam. There's also free self parking, along with the convenience of a free casino shuttle. .Attractions within a 10-minute drive of this 5-property class Bávaro property include Cana Bay Golf Club and Cocotal Golf and Country Club.

What's nearby

  • Casino Avalon Princess - 8 min drive - 7.8 km
  • Cocotal Golf and Country Club - 9 min drive - 8.4 km
  • Iberostar Golf Course - 9 min drive - 6.6 km
  • Cortecito Beach - 13 min drive - 3.7 km
  • Arena Gorda Beach - 13 min drive - 5.9 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 28 min drive

Restaurants

  • ‪24/7 Pub - ‬5 min drive
  • ‪El Carey Buffet Restaurant - ‬15 min walk
  • ‪El gaucho - ‬7 min drive
  • ‪Focaccia Ristorante - ‬5 min drive
  • ‪La Hispanola Restaurant - ‬5 min drive

About this property

Caribe Deluxe Princess - All Inclusive

Luxury property on the beach, with 3 outdoor pools
Caribe Deluxe Princess - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Caribe Deluxe Princess - All Inclusive, you'll find a full-service spa, a complimentary water park, and 3 outdoor swimming pools. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. Event space at this property measures 3419 square feet (318 square metres) and includes conference space. A children's pool, a health club, and a sauna are also featured at the luxury Caribe Deluxe Princess - All Inclusive. You'll have access to the outdoor pool at a partner property. Self parking is free.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

  • 355 guestrooms or units
  • 3 levels
  • 2 buildings
  • 3419 sq ft of conference space
  • 318 sq. m of conference space
  • Built in 2000
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Caribe Deluxe Princess - All Inclusive offers 355 accommodations with free minibar items and a safe. Rooms open to balconies. 50-inch flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

The on-site spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Russian, Spanish

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The price is AU$360
includes taxes & fees
29 Apr - 30 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free casino shuttle
  • Free uncovered self parking on site

Food and drink

  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • El Nopal
  • Higuero
  • La Tagliata
  • Sport Bar
  • Tao

Things to do

  • 3 outdoor pools
  • 3 outdoor tennis courts
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Health club
  • Kayaking
  • Motor boating
  • Outdoor pool (guest access)
  • Parasailing
  • Personal motorised watercraft
  • Playground
  • Rowing/canoeing
  • Sauna
  • Shopping
  • Snorkelling
  • Steam room
  • Table tennis
  • Tennis lessons
  • Water skiing
  • Waterslide
  • Windsurfing

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Bowling alley
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • Free water park access
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,419 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 45
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 45 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Caribe Club Princess
Caribe Club Princess Beach Resort All Inclusive Punta Cana
Caribe Club Princess Beach Resort All Inclusive
Caribe Club Princess Resort All Inclusive
Caribe Princess Resort
Club Caribe Princess
Club Princess
Princess Club Caribe
Princess Club Caribe Beach Resort
Caribe Club Princess Beach Hotel Punta Cana
Caribe Club Princess Beach Resort And Spa
Caribe Club Princess Dominican Republic
Caribe Club Princess Punta Cana
Caribe Hotel Princess
Caribe Hotel Punta Cana
Caribe Club Princess Beach Punta Cana
Caribe Club Princess Beach Resort Spa All Inclusive
Caribe Club Princess Beach All Inclusive Punta Cana
Caribe Club Princess Beach All Inclusive
Caribe Club Princess Beach Resort Punta Cana
Caribe Club Princess Beach Punta Cana
Hotel Caribe Club Princess Beach Resort & Spa Punta Cana
Punta Cana Caribe Club Princess Beach Resort & Spa Hotel
Hotel Caribe Club Princess Beach Resort & Spa
Caribe Club Princess Beach Resort & Spa Punta Cana
Caribe Hotel Princess
Caribe Club Princess Beach Hotel Punta Cana
Caribe Club Princess Dominican Republic
Caribe Club Princess Beach Resort Spa All Inclusive
Caribe Club Princess Beach Resort
Caribe Club Princess Beach
Caribe Club Princess Punta Cana
Caribe Hotel Punta Cana
Caribe Club Princess Beach Resort And Spa
Caribe Club Princess Beach Resort All Inclusive Punta Cana
Caribe Club Princess Beach Resort All Inclusive
Caribe Club Princess Beach All Inclusive
Caribe Club Princess Beach Resort Spa All Inclusive
Caribe Club Princess Beach All Inclusive Punta Cana
Hotel Caribe Club Princess Beach Resort & Spa - All Inclusive
Caribe Club Princess Beach Resort Spa All Inclusive
Caribe Club Princess Beach Resort Spa
Caribe Club Princess Beach Resort Spa
Caribe Princess Spa Inclusive

Frequently asked questions

What is the cancellation policy at Caribe Deluxe Princess - All Inclusive?

Caribe Deluxe Princess - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Caribe Deluxe Princess - All Inclusive?

As of 27 Apr 2025, prices found for a 1-night stay for 2 adults at Caribe Deluxe Princess - All Inclusive on 30 Apr 2025 start from AU$360.05, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Caribe Deluxe Princess - All Inclusive?

Yep, Caribe Deluxe Princess - All Inclusive has a free self car park.

Are there any beaches close to Caribe Deluxe Princess - All Inclusive?

Yep, Caribe Deluxe Princess - All Inclusive is a short 14-minute walk from Arena Blanca Beach. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find motor boats.

Is there a spa on site at Caribe Deluxe Princess - All Inclusive?

Yep, there is an onsite spa at Caribe Deluxe Princess - All Inclusive. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.

Does Caribe Deluxe Princess - All Inclusive have a pool?

Yep, and guests love it! Caribe Deluxe Princess - All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Caribe Deluxe Princess - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Caribe Deluxe Princess - All Inclusive?

Caribe Deluxe Princess - All Inclusive features 3 outdoor pools, a full-service spa and a health club. All guestrooms come with 24-hour room service and free minibar items.

What makes Caribe Deluxe Princess - All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Caribe Deluxe Princess - All Inclusive.

Is Caribe Deluxe Princess - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Caribe Deluxe Princess - All Inclusive is a hit with families.

Is there a free airport shuttle available at Caribe Deluxe Princess - All Inclusive?

No, Caribe Deluxe Princess - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Caribe Deluxe Princess - All Inclusive?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Caribe Deluxe Princess - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Caribe Deluxe Princess - All Inclusive?

No, pets are not allowed.

Is there a golf course on site at Caribe Deluxe Princess - All Inclusive?

There isn't one on site, but White Sands Golf Course is a short 14-minute walk away.

Caribe Deluxe Princess - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 702 out of 1530 reviews
Rating 8 - Good. 400 out of 1530 reviews
Rating 6 - Okay. 228 out of 1530 reviews
Rating 4 - Poor. 112 out of 1530 reviews
Rating 2 - Terrible. 88 out of 1530 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Giving 4 stars overall, just because of the service from the staff. Pros: Amazing friendly staff and beautiful well maintained grounds. Beach is nice. They offered a nice dessert plate for the people with birthdays in the room. Great staff at the coffee place, the have lactose free milk and milk alternatives Cons: - food is subpar: overall the buffet was basic, and mostly too salty for my tastebuds. if you know how authentic Chinese or south East Asian food tastes, I wouldn’t recommend getting a reservation at the Chinese restaurant. Brazilian restaurant was okay. We couldn’t get a reservation at the Italian restaurant. Make sure to book the restaurant reservation as soon as you check-in. - coffee place is near the lobby far from the rooms and pools.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jhon Kevin, cochabamba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place I recommend it
Stayed 6 nights in Jan 2025

6/10 Okay

Santa

Liked: Staff & service
Stayed 3 nights in Jan 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un excelente lugar para descansar con playa espectacular,recomiendo el lugar.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kelvis rafael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

4/10 Poor

Pamela

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
This was a waste of money. We paid for a hotel which water smelled like s**t, I had to shower with the smell and almost trough up. The service was very bad. We paid for an all inclusive which had always the same food on the restaurant and on the buffet, there was nothing good to it on it. At night we went to the rodizio and we got as entrance the same food there was on the buffet, besides waiting 1 hour to get our food they were offering chicken which I don’t eat. So basically I had to wait an hour and a half to eat pichana which was their “special cut” it was awful and I could get only a little piece of meat after complaining with the administration. At the breakfast we requested coffee and weren’t severed until we would ask it the way they wanted us to ask for it. We were never rude we just didn’t use the words they wanted to hear which is very rude and strange for an expensive hotel and that is supposed to have all inclusive and customer service focused. The drinks even though they had alcohol it seemed to be mixed with water, I drank a lot and was not even a bit tipsy. The drinks they had were pure sugar…. I strongly don’t recommend this hotel. We could not use the pool after 6 pm or before 10 am which doesn’t make sense. Waze directions to the hotel were not clear and we had to guess it was the right hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is located on the best stretch of beach in Punta Cana or Bavaro region! The activities during the day are excellent for both children and adults. The staff are friendly and always hard working to make the resort a pleasant and memorable experience! Special shout out to Cristian Lopez and Ana Patricia who helped to make dining a wonderful experience...and Wally, el hefe at the swim up bar who kept us hydrated...good people such as these make this resort a special place!
Stayed 9 nights in Jan 2025

2/10 Terrible

John

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 5 nights in Jan 2025

10/10 Excellent

Maria Amparo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Anel

Xcellent
Stayed 3 nights in Jan 2025

8/10 Good

Christine

Stayed 3 nights in Jan 2025

10/10 Excellent

Kalev

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a family vacation.
Stayed 10 nights in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible. Amazing.

I could probably write an entire essay about how much I love this place. I’ll keep it short and say, my room was spotless, the staff is incredible, the events around the property are so fun. The food was very good, service is quick. I went to Punta Cana solo and was able to make numerous friends through the events and shows around the resort. It’s a very safe and secure property. The wifi **does** kind of drop out at certain spots of the property but hey, put your phone down and enjoy the vacation. ;) I will recommend this place to everyone I met that is looking for an all inclusive vacation. Thank you to all the staff.
Stayed 4 nights in Jan 2025

10/10 Excellent

Olena Vadymivna, Chicago

Stayed 7 nights in Jan 2025

6/10 Okay

Tyro

Stayed 7 nights in Dec 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safety
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was the trip I needed. They help fix my safe and everyone was friendly. Had a mishap with one of the kids but overal enjoyed my stay
Stayed 3 nights in Jan 2025

2/10 Terrible

Aris

Disliked: Staff & service
Stayed 2 nights in Jan 2025

8/10 Good

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very pleased with two of the serving staffers, Donna and Christian, in the New Market dining facility. They were very courteous and accommodating. I developed a head cold while there and Donna, without any prompting, brought hot tea at each meal. Christian followed up with hot water as needed. This was greatly appreciated.
Stayed 6 nights in Dec 2024

10/10 Excellent

Yetunde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay at this hotel. Being there during the festive period definitely added to the experience.
Stayed 6 nights in Dec 2024

6/10 Okay

Rachel

Travelled with family
Liked: Cleanliness, amenities
It was a great trip and a good location and resort for a family of 5. The resort was clean and definitely pretty, but for a recently renovated report, you could tell they didn't do everything the right way. For instance, in the case of mold or wall stains, they just painted over it instead of removing it. It left the rooms smelling musty. The food options were pretty good, a little disappointed you could not get any food or drink service to the beach or pool.
Stayed 5 nights in Dec 2024

4/10 Poor

Michael Peter Chirco

Stayed 10 nights in Dec 2024

6/10 Okay

Nataliya

Travelled with family and small children
Liked: Cleanliness, amenities
Hotel grounds are well designed and maintained. Beach is gorgeous and great for small kids. Food was just ok - over cooked proteins, food generally needs some kick (seasoning, spices)- we liked least Italian and most buffet and Brazilian restaurants. White wine offered with all inclusive is absolutely not drinkable. Service was disorganized and slow with multiple staff members going after each other but not paying attention to customers. Rooms are large and everything is convenient.Room cleaning was great, but we had towels and bed linens with holes and lumpy/musty pillows. The bed linens and towels evidentially seen many years and do not meet expectations of 5 stars hotel.
Stayed 9 nights in Dec 2024

10/10 Excellent

Jorge L Neira

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is phenomenal and the staff omg are awesome. I highly recommend the hotel. One recommendation I could have will be the show should be for all nationalities. But any way the people are super good as well.
Stayed 6 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool, beach and staff
Stayed 10 nights in Dec 2024