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Sunscape Coco Punta Cana - All Inclusive

Beachfront property with full-service spa

Where to?

Dates

June 2025

July 2025

6 outdoor pools, open 9:00 AM to 7:00 PM, pool umbrellas, pool loungers

Sun Club 3 bedroom Family Suite Tropical View | Living area

Sun Club 2 bedroom Family Suite Ocean Front

Overview
Rooms
Location
Policies

Good

Popular amenities

Breakfast included
Bar
All-inclusive
Laundry

includes taxes & fees

11 June - 12 June

Explore the area

Cabeza de Toro, Punta Cana, La Altagracia, 23000

Cabeza de Toro Beach
‪7 min walk‬
Downtown Punta Cana
‪11 min drive‬
Bavaro Beach
‪22 min drive‬
Punta Cana (PUJ-Punta Cana Intl.)
‪21 min drive‬

Room options

Sun Club Junior Suite Pool Access King

Highlights

Balcony or patio

Air conditioning

Minibar (some free items)

Renovated in 2023

Separate bedroom

Ceiling fan

Blackout curtains

Sleeps 3
1 King Bed

1 bedroom, free minibar items, in-room safe, desk

Sun Club Jr. Suite Pool View- Adults Only King

Highlights

Balcony or patio

Air conditioning

Minibar (some free items)

Renovated in 2023

Separate bedroom

Ceiling fan

Blackout curtains

Sleeps 2
1 King Bed

Sun Club Jr. Suite Pool View- Adults Only Double

Highlights

Balcony or patio

Air conditioning

Minibar (some free items)

Renovated in 2023

Separate bedroom

Ceiling fan

Blackout curtains

Sleeps 3
2 Double Beds

Sun Club Junior Suite Pool Access Double

Highlights

Balcony or patio

Air conditioning

Minibar (some free items)

Renovated in 2023

Separate bedroom

Ceiling fan

Blackout curtains

Sleeps 4
2 Double Beds

Deluxe Tropical View King

Highlights

Balcony or patio

Air conditioning

Minibar (some free items)

Renovated in 2023

Separate bedroom

Sofa bed - queen

Ceiling fan

Sleeps 3
1 King Bed

Deluxe Tropical View Double

Highlights

Balcony or patio

Air conditioning

Minibar (some free items)

Renovated in 2023

Separate bedroom

Ceiling fan

Blackout curtains

Sleeps 4
2 Double Beds

Sun Club 3 bedroom Family Suite Tropical View

Highlights

Balcony or patio

Air conditioning

Minibar (some free items)

Renovated in 2023

Separate bedroom

Ceiling fan

Blackout curtains

Sleeps 8
1 King Bed, 2 Double Beds and 3 Single Beds

Sun Club Deluxe Family Room

Highlights

Balcony or patio

Air conditioning

Minibar (some free items)

Renovated in 2023

Separate bedroom

Ceiling fan

Blackout curtains

Sleeps 4
1 King Bed and 2 Double Beds

Sun Club 2 bedroom Family Suite Ocean Front

Highlights

Balcony or patio

Air conditioning

Minibar (some free items)

Renovated in 2023

Blackout curtains

2 bedrooms

Ceiling fan

Sea view
Sleeps 5
1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Sun Club Honeymoon Suite Ocean Front-Adults Only King

Highlights

Balcony or patio

Air conditioning

Minibar (some free items)

Renovated in 2023

Separate bedroom

Ceiling fan

Blackout curtains

Sea view
Sleeps 3
1 King Bed

Deluxe Family Suite (1 king bed & 2 Full beds

Highlights

Balcony or patio

Air conditioning

Minibar (some free items)

Renovated in 2023

Separate bedroom

Ceiling fan

Blackout curtains

Sleeps 4
1 King Bed and 2 Double Beds

Sun Club Jr. Suite Swim out- Adults Only King

Highlights

Balcony or patio

Private pool

Air conditioning

Minibar (some free items)

Renovated in 2023

Separate bedroom

Ceiling fan

Sleeps 3
1 King Bed

Sun Club Jr. Suite Swim out- Adults Only Double

Highlights

Balcony or patio

Private pool

Air conditioning

Minibar (some free items)

Renovated in 2023

Separate bedroom

Ceiling fan

Sleeps 4
2 Double Beds

Sun Club Jr. Suite Ocean Front- Adults Only King

Highlights

Balcony or patio

Air conditioning

Minibar (some free items)

Renovated in 2023

Separate bedroom

Ceiling fan

Blackout curtains

Ocean view
Sleeps 2
1 King Bed

Sun Club Honeymoon Suite-Adults Only King

Highlights

Balcony or patio

Air conditioning

Minibar (some free items)

Renovated in 2023

Separate bedroom

Ceiling fan

Blackout curtains

Sleeps 3
1 King Bed

Sun Club Honeymoon Junior Suite-Adults Only King

Highlights

Balcony or patio

Air conditioning

Minibar (some free items)

Renovated in 2023

Separate bedroom

Ceiling fan

Blackout curtains

Sleeps 2
1 King Bed

Sun Club Superior Tropical-Adults Only King

Highlights

Balcony or patio

Air conditioning

Minibar (some free items)

Renovated in 2023

Separate bedroom

Ceiling fan

Blackout curtains

Sleeps 2
1 King Bed

Sun Club Superior Pool View-Adults Only King

Highlights

Balcony or patio

Air conditioning

Minibar (some free items)

Renovated in 2023

Separate bedroom

Ceiling fan

Blackout curtains

Sleeps 2
1 King Bed

Sun Club Junior Suite Pool View Double

Highlights

Balcony or patio

Air conditioning

Minibar (some free items)

Renovated in 2023

Separate bedroom

Ceiling fan

Blackout curtains

Sleeps 4
2 Double Beds

Sun Club Junior Suite Swim out King

Highlights

Balcony or patio

Air conditioning

Minibar (some free items)

Renovated in 2023

Separate bedroom

Ceiling fan

Blackout curtains

Sleeps 3
1 King Bed

Sun Club Junior Suite Swim out Double

Highlights

Balcony or patio

Air conditioning

Minibar (some free items)

Renovated in 2023

Separate bedroom

Ceiling fan

Blackout curtains

Sleeps 4
2 Double Beds

Sun Club Junior Suite Pool View King

Highlights

Balcony or patio

Air conditioning

Minibar (some free items)

Renovated in 2023

Blackout curtains

Day bed

Ceiling fan

Sleeps 3
1 King Bed

Sun Club Junior Suite Tropical View King

Highlights

Balcony or patio

Air conditioning

Minibar (some free items)

Renovated in 2023

Blackout curtains

Day bed

Ceiling fan

Sleeps 3
1 King Bed

Sun Club Junior Suite Tropical View Double

Highlights

Balcony or patio

Air conditioning

Minibar (some free items)

Renovated in 2023

Separate bedroom

Ceiling fan

Blackout curtains

Sleeps 4
2 Double Beds

Superior Deluxe Pool View Double

Highlights

Balcony or patio

Air conditioning

Minibar (some free items)

Renovated in 2023

Separate bedroom

Ceiling fan

Blackout curtains

Sleeps 4
2 Double Beds

Superior Deluxe Ocean View King

Highlights

Balcony or patio

Air conditioning

Minibar (some free items)

Renovated in 2023

Blackout curtains

Day bed

Ceiling fan

Ocean view
Sleeps 3
1 King Bed

Superior Deluxe Tropical View Double

Highlights

Balcony or patio

Air conditioning

Minibar (some free items)

Renovated in 2023

Separate bedroom

Ceiling fan

Blackout curtains

Sleeps 4
2 Double Beds

Superior Deluxe Pool View King

Highlights

Balcony or patio

Air conditioning

Minibar (some free items)

Renovated in 2023

Blackout curtains

Day bed

Ceiling fan

Sleeps 3
1 King Bed

Deluxe Pool View King

Highlights

Balcony or patio

Air conditioning

Minibar (some free items)

Renovated in 2023

Separate bedroom

Ceiling fan

Blackout curtains

Sleeps 3
1 King Bed

Deluxe Pool View Double

Highlights

Balcony or patio

Air conditioning

Minibar (some free items)

Renovated in 2023

Separate bedroom

Ceiling fan

Blackout curtains

Sleeps 4
2 Double Beds

Superior Deluxe Tropical View King

Highlights

Balcony or patio

Air conditioning

Minibar (some free items)

Renovated in 2023

Blackout curtains

Day bed

Ceiling fan

Sleeps 3
1 King Bed

Triple Room Superior With Pool View

Sleeps 4
2 Double Beds

Family Suite -5 Guests- With Sea View

Sea view
Sleeps 5
1 King Bed, 1 Double Bed and 1 Single Sofa Bed

Triple Room Deluxe With Garden View

Sleeps 4
2 Double Beds

Triple Suite Junior With Garden View

Sleeps 4
2 Double Beds

Quadruple Room Deluxe

Sleeps 4
2 Double Beds and 1 King Bed

Double Room Superior With Garden View

Sleeps 4
2 Double Beds

Triple Suite Junior With Pool View

Sleeps 4
2 Double Beds

Family Suite -8 Guests- With Garden View

Sleeps 8
1 King Bed, 2 Double Beds and 2 Single Beds

Double Room Deluxe With Pool View

Sleeps 4
2 Double Beds

Quadruple Room Deluxe With View

Sleeps 4
1 Double Bed and 1 King Bed

Triple Suite Junior With Pool View

Sleeps 4
2 Double Beds

About the area

Punta Cana

An all-inclusive stay in Punta Cana awaits you at Sunscape Coco Punta Cana - All Inclusive. Within steps you'll find Bavaro Lagoon and Cabeza de Toro Beach within a 10-minute stroll. Highlights at this beachfront property include 14 restaurants, 6 outdoor swimming pools and a full-service spa. .A day of pampering at Spa by Pevonia can include deep-tissue massages, hot stone massages, body wraps and body scrubs along with access to the sauna. The buffet restaurant, Buffet Windows, serves international cuisine and is open for breakfast, lunch and dinner. With 3 beach bars and 10 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free water park and nightclub. 3411 square feet (317 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a gym and a free children's club. Free buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of free self parking. .Within a 15-minute drive of this 4-property class Punta Cana property, attractions include Downtown Punta Cana and Coco Bongo Punta Cana.

What's nearby

Cabeza de Toro Beach - 7 min walk - 0.6 km
Catalonia Caribe Golf Club - 4 min drive - 2.2 km
Coco Bongo Punta Cana - 10 min drive - 8.8 km
Downtown Punta Cana - 11 min drive - 9.1 km
Bavaro Beach - 22 min drive - 15.6 km

Getting around

Punta Cana (PUJ-Punta Cana Intl.) - 19 min drive

Restaurants

‪The Cut - ‬14 min walk
‪Lobby Bar - ‬2 min walk
‪Coral Sea Food - ‬19 min drive
‪Yuca - ‬4 min drive
‪Windows Restaurant - ‬1 min walk

About this property

Sunscape Coco Punta Cana - All Inclusive

Beachfront property with full-service spa

Sunscape Coco Punta Cana - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Sunscape Coco Punta Cana - All Inclusive, you'll find a full-service spa, a complimentary water park, and 6 outdoor swimming pools. There are 14 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 beach bars and 10 bars/lounges. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this property measures 3411 square feet (317 square metres) and includes a conference centre. A children's pool, a nightclub, and a fitness centre are also featured at the business-friendly Sunscape Coco Punta Cana - All Inclusive. You'll have access to the outdoor pool at a partner property. Free self parking is available. A complete renovation of Sunscape Coco Punta Cana - All Inclusive was completed in November 2023.

Smoking is allowed in designated areas at this 4-star Punta Cana property.

1055 guestrooms or units

3 levels

15 buildings

14 dining venues

3 bars on the beach

10 bars or lounges

Conference rooms

3411 sq ft of conference space

317 sq. m of conference space

Buffet breakfast (free)

Nightclub

Deli

Kid's club (free)

Childcare (surcharge)

Beach lounge chairs

Towels for the beach

Poolside lounge chairs

Umbrellas for the pool

Charging station for electric cars

Conference centre

Business facilities

Coffee in lobby

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Pool or billiards table

Terrace

Garden

Gift shop

Beauty salon

On-site shopping

Bellhop

Lift

Smoking in designated areas

Bar by the pool

Swim-up bar

Sunscape Coco Punta Cana - All Inclusive offers 1055 accommodations, which are accessible via exterior corridors and feature minibars (stocked with some free items) and a safe. Rooms open to balconies or patios. Cable televisions are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Punta Cana property provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Spa by Pevonia has 9 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Similar properties

4 outdoor pools, open 8:00 AM to 6:00 PM, pool umbrellas, pool loungers

On private beach
Pool
Breakfast included
All-inclusive

includes taxes & fees

12 June - 13 June

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Free self parking on site
Wheelchair-accessible parking available

Food and drink

Free buffet breakfast available daily 6:30 AM to 10:30 AM
10 bars/lounges
14 restaurants
3 beach bars
A coffee shop/cafe
A poolside bar
A swim-up bar
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Buffet Windows
Chopsticks
Da Mario
Tierra
Tiki Tako

Things to do

6 outdoor pools
Billiards/pool table
Children's pool
Fitness classes
Free children's club
Free water park
Full-service spa
Gym
Nightclub
Outdoor pool (guest access)
Playground
Shopping
Waterslide
Yoga classes

Family friendly

6 outdoor pools
Children's pool
Free children's club
Free water park access
In-room babysitting
Laundry facilities
Playground
Snack bar/deli
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

Business centre
Computer station
Conference centre (3,411 square foot of space)
Meeting rooms

Outdoors

Beach loungers
Beach towels
Garden
On the beach
Pool loungers
Pool umbrellas
Terrace

Full-service spa

9 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hydrotherapy
Manicures/pedicures
Reflexology
Sauna
Spa open daily
Sports massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Area rugs in public areas
Cobblestone flooring in public areas
Hardwood flooring in public areas
Lift
Tile flooring in public areas
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift

15 buildings
3 floors
Ballroom
Banquet hall
Designated smoking areas
Renovated entire property - November 2023

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Free toiletries
Hair dryer
Shower
Towels provided

Entertainment

TV with cable channels

Food and drink

Coffee/tea maker
Free bottled water
Free minibar (limited items)
Limited room service

Access via exterior corridors
Air conditioning (climate-controlled)
Ceiling fan
Desk
Free local calls
Iron/ironing board
Phone
Recycling
Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Sunscape Coco Punta Cana - All Inclusive

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 24 years old.

This property accepts credit cards, debit cards and cash

On-site parties or group events are strictly prohibited

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 24 years old. This property accepts Visa, Mastercard, American Express, debit cards and cash. On-site parties or group events are strictly prohibited.

We should mention

Pool access available from 9:00 AM to 7:00 PM
Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
Pets and service animals are not allowed on site.

Property is also known as

Be Live Grand All Inclusive

Be Live Grand Punta Cana

Be Live Grand Punta Cana All Inclusive

Be Live Collection Punta Cana All Inclusive

Be Live Collection All Inclusive

Be Live Collection Punta Cana

Be Live Collection All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Sunscape Coco Punta Cana - All Inclusive?

Sunscape Coco Punta Cana - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sunscape Coco Punta Cana - All Inclusive?

As of 10 June 2025, prices found for a 1-night stay for 2 adults at Sunscape Coco Punta Cana - All Inclusive on 11 June 2025 start from AU$364.88, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sunscape Coco Punta Cana - All Inclusive?

Yep, Sunscape Coco Punta Cana - All Inclusive has a free self car park.

Are there any beaches close to Sunscape Coco Punta Cana - All Inclusive?

Yep, Sunscape Coco Punta Cana - All Inclusive is a short 8-minute walk from Cabeza de Toro Beach. Fun beach activities include fishing.

Is there a spa on site at Sunscape Coco Punta Cana - All Inclusive?

Yep, Spa by Pevonia is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Sunscape Coco Punta Cana - All Inclusive have a pool?

Sunscape Coco Punta Cana - All Inclusive has 6 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 9:00 AM to 7:00 PM.

Does Sunscape Coco Punta Cana - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Sunscape Coco Punta Cana - All Inclusive?

Sunscape Coco Punta Cana - All Inclusive features 3 beach bars, 6 outdoor pools and a full-service spa.

What makes Sunscape Coco Punta Cana - All Inclusive a romantic place to stay?

Couples spa treatments, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Sunscape Coco Punta Cana - All Inclusive.

Is Sunscape Coco Punta Cana - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Sunscape Coco Punta Cana - All Inclusive is a hit with families.

Does Sunscape Coco Punta Cana - All Inclusive serve breakfast?

You bet, complimentary buffet breakfast is on offer daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Sunscape Coco Punta Cana - All Inclusive?

No, Sunscape Coco Punta Cana - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Sunscape Coco Punta Cana - All Inclusive?

Relax with a coldie at the 3 beach bars or 10 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Sunscape Coco Punta Cana - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Sunscape Coco Punta Cana - All Inclusive?

No, pets and service animals are not allowed.

Sunscape Coco Punta Cana - All Inclusive Reviews

7.8

Good

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

10/10 Excellent

Jon

Travelled with partner

11 Mar 2025

Liked: Cleanliness, staff & service, amenities

Everything was great. Like all hotels in Punta Cana very cheap cocktails. Nothing to do with the hotel itself. Ive been to many 4 & 5 stars hotels in Punta Cana, but there are two reasons why i dislike traveling here. #1 very few hotels have heated pools. #2 drinks are awful. In Mexico the cheapest hotel has a heated pool & top notch drinks. A margarita is made with real lemons.

Stayed 2 nights in Feb 2025

8/10 Good

Sarah

Travelled with group

9 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved our Concierge at the Sun Club! He was the best, so nice and accommodating. We miss him already! :)

Stayed 3 nights in Mar 2025

10/10 Excellent

Emily Marie

Travelled with group

8 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

the entertainment team was great ! everything else was good

Stayed 7 nights in Mar 2025

10/10 Excellent

christian

8 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The resort was amazing, I enjoyed they had many bars everywhere. My ultimate favorite was the bar by the adult section the bartender ROSARIO was a true gem! She made us feel at home and her drinks were very drinkable her whole character on how she treats you was very excellent. Also Leandro the Waiter that works steak and lobster is one of the most helpful employees and was a true doll. Hope they lose sight of these amazing workers as they made this trip even more wonderful than it already was.

Stayed 8 nights in Feb 2025

10/10 Excellent

harold

8 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Feb 2025

10/10 Excellent

BYRON R, MONTCLAIR

6 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Feb 2025

10/10 Excellent

Mary

4 Mar 2025

Stayed 5 nights in Feb 2025

6/10 Okay

Danyell

4 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Most of the staff spoke little English making it hard to communicate to make needs met. During our stay, our rooms were cleaned daily, beds very comfortable but never wash cloths was left. We had to ask multiple times to received it. The television was primary Spanish speaking. When asked could someone change the language, no one never showed to assist us. Food could have been better. Same food serve daily alternating throughout the resort. The food was always room temperature, never hot. The property has an onsite club which is expected to purchase their drinks at a high price. No other liquids are allowed in the club. Nice club doe. This resort focus mostly of Spanish speaking residents. Not recommended unless you understand and speaks Spanish. Entertainment every night, music only in Spanish, no other variety of music to cater to other cultures. Drinks was low quality as well.

Stayed 5 nights in Feb 2025

10/10 Excellent

Andrea

4 Mar 2025

Stayed 6 nights in Feb 2025

10/10 Excellent

Dayanis

3 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice stay it was a lot of people so make sure to reserve your spot early on the pool .

Stayed 2 nights in Feb 2025

6/10 Okay

Vince

Travelled with group

2 Mar 2025

Liked: Cleanliness

there is no variety of food choices

Stayed 2 nights in Feb 2025

8/10 Good

Sandra Simone

28 Feb 2025

Liked: Staff & service

Stayed 4 nights in Feb 2025

6/10 Okay

Enrique

Travelled with partner

24 Feb 2025

Liked: Amenities

Tienen muchas oportunidades para mejorar en cuanto a la atención y limpieza

Stayed 3 nights in Feb 2025

2/10 Terrible

Yadira

Travelled with partner

22 Feb 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I aid to have privileges of adults only seems as though anyone can walk into any side. When dinning at specialty resturants you have to wait and make lines and thats if they don't decided to serve others before you. When dinning at their buffet you will be lucky if you can get water and coffee. This is without aknowledging that they currently have a stomach bug going around and the staff is well aware of this, both me and my husband had to travel back sick while I am entering my third trimester of pregnancy. Some of the menus say one thing and itd someyhing completely different for example in their dominican resturant they say they have patacon with chicken and wasakaka sauce, they serve tostones and sautéed onions which is not the same as what their menu says. The rooms beds are very hard so you will leave with body aches. You will also be lucky if you can get them to clean more than 1 time during your stay. Can't go to the beach because most of the chairs are being taken over or people have purposely put their towels or their stuff there so you can't use it which is the same problem they have at the pools. The rooms have mosquito problem too. Probably on of the first thing they will do is try to sell you excursions and they will give you this paper in shape of a key where they will tell you its a $200 voucher. It's a scam for them to present the unlimited club membership in which they just throw numbers at you and they even ask you to bring you credit card.

Stayed 4 nights in Feb 2025

4/10 Poor

Sarah

Travelled with partner

22 Feb 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

This resort is 2 star at best. Staff is unfriendly and not very helpful, rooms are outdated, food is horrible. Very little activities. Excursions falsely advertise what they actually are. I would not recommend this resort to anyone.

Stayed 7 nights in Feb 2025

6/10 Okay

Kulbir

Travelled with partner

21 Feb 2025

Disliked: Property conditions & facilities

Food was not that great especially buffet. No access to salt or black or red pepper or seasoning

Stayed 4 nights in Feb 2025

6/10 Okay

Whittina Tanya

21 Feb 2025

Stayed 4 nights in Feb 2025

4/10 Poor

Johanna

Travelled with family

21 Feb 2025

Disliked: Cleanliness, staff & service

Most staff, not all, basically do the bare minimum in service. Property is beautiful! Beach is beautiful! Pool water dirty, pools and beach crowded. There is no area for non smokers, so of you dont smoke everyone everywhere is, making the beach especially unpleasant. The staff does not use the app so what’s the point? CONSTANT barrage to buy time share, upsell dinners, etc. Also because I wouldn’t commit to going to timeshare breakfast at check in, they wouldnt give me my room until after 4:30 pm, and I paid for early arrival. Then when we got our room it was absolutely disgusting. We were given a different room, however the whole ordeal completely ruined our first day. Their system for dining is horrible … waiting two hours in line at each restaurant (unless you want to pay more) for mediocre food and awful service. Absolute best part of the hotel was the spa, worth every peso. I would never recommend this hotel. I paid a lot of money to be extremely frustrated on the daily. I felt comfortable reserving here because of Hyatt brand. The level of service was more like budget motel.

Stayed 4 nights in Feb 2025

10/10 Excellent

Jamie Ellen

20 Feb 2025

Stayed 5 nights in Feb 2025

10/10 Excellent

Jose Santos

Travelled with partner

19 Feb 2025

Liked: Cleanliness, amenities, property conditions & facilities

Nice place and looking forward and going with the kids next time!!

Stayed 3 nights in Feb 2025

10/10 Excellent

Jaliyl

Travelled with partner

17 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was good Water pressure could be better for showers and room service could be better

Stayed 4 nights in Feb 2025

2/10 Terrible

Antonio

Travelled with family

17 Feb 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maintenance

Building needs plenty of repair. It’s wearing out

Stayed 2 nights in Feb 2025

8/10 Good

Roger

Travelled with family

16 Feb 2025

It is new and still figuring out how to do things. No wrist bands and anyone can come in for free food and drinks. Super Bowl Sunday, we had many people from other resorts sitting by us and all food and drinks were free for them too. Told us it was $60 at their resort to watch the game.

Stayed 7 nights in Feb 2025

10/10 Excellent

Ivan

16 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities

We spent 7 days at Sunscape Coco Punta Cana. People were very nice and friendly. Elvin and Juan at the beach Bally beds were excellent. Very hard working. Food was delicious. Hyat application was extremely helpful. The only thing that was not good were vendors - walking between lounges and Balli beds.

Stayed 7 nights in Feb 2025

6/10 Okay

Laurie

Travelled with group

16 Feb 2025

Liked: Cleanliness

Disliked: Property conditions & facilities

Got food poisoning

Stayed 8 nights in Feb 2025

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