Sunscape Dominicus La Romana - All Inclusive

3.5 star property
Family-friendly fun on the beach, with 3 outdoor pools

Room options

View all photos for Deluxe Tropical View King

Deluxe Tropical View King

Deluxe Tropical View King

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
TV
Ceiling fan
Down duvet
Hydromassage showerhead
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Tropical View Double

Deluxe Tropical View Double

Deluxe Tropical View Double

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
TV
Ceiling fan
Down duvet
Hydromassage showerhead
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Pool View King

Deluxe Pool View King

Deluxe Pool View King

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
TV
Ceiling fan
Down duvet
Hydromassage showerhead
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Pool View Double

Deluxe Pool View Double

Deluxe Pool View Double

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
TV
Ceiling fan
Down duvet
Hydromassage showerhead
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Partial Ocean View King

Down duvets, free minibar items, in-room safe, desk

Deluxe Partial Ocean View King

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
TV
Ceiling fan
Down duvet
Hydromassage showerhead
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Partial Ocean View Double

Down duvets, free minibar items, in-room safe, desk

Deluxe Partial Ocean View Double

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
TV
Ceiling fan
Down duvet
Hydromassage showerhead
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Family Room

Down duvets, free minibar items, in-room safe, desk

Deluxe Family Room

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
TV
Ceiling fan
Down duvet
Hydromassage showerhead
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe 2 Bedroom Family Suite

Down duvets, free minibar items, in-room safe, desk

Deluxe 2 Bedroom Family Suite

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
TV
Down duvet
Ceiling fan
Separate bedroom
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Sun Club Superior Tropical View King

Down duvets, free minibar items, in-room safe, desk

Sun Club Superior Tropical View King

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
TV
Ceiling fan
Down duvet
Hydromassage showerhead
  • Sleeps 3
  • 1 King Bed

View all photos for Sun Club Superior Tropical View Double

Down duvets, free minibar items, in-room safe, desk

Sun Club Superior Tropical View Double

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
TV
Ceiling fan
Down duvet
Hydromassage showerhead
  • Sleeps 4
  • 2 Double Beds

View all photos for Sun Club Superior Swim out Ocean View King

Down duvets, free minibar items, in-room safe, desk

Sun Club Superior Swim out Ocean View King

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free rollaway/extra beds
Minibar (some free items)
TV
Ceiling fan
Down duvet
Hydromassage showerhead
Separate bath and shower
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Sun Club Superior Ocean View King

Down duvets, free minibar items, in-room safe, desk

Sun Club Superior Ocean View King

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
TV
Ceiling fan
Down duvet
Hydromassage showerhead
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Sun Club Junior Suite Tropical View King -Adults Only

Down duvets, free minibar items, in-room safe, desk

Sun Club Junior Suite Tropical View King -Adults Only

Highlights

Air conditioning
Free rollaway/extra beds
Minibar (some free items)
TV
Separate bedroom
Ceiling fan
Down duvet
Hydromassage showerhead
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Sun Club Junior Suite Tropical View Double -Adults Only

Down duvets, free minibar items, in-room safe, desk

Sun Club Junior Suite Tropical View Double -Adults Only

Highlights

Air conditioning
Free rollaway/extra beds
Minibar (some free items)
TV
Separate bedroom
Ceiling fan
Down duvet
Hydromassage showerhead
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Sun Club Junior Suite Ocean Front King- Adults Only

Sun Club Junior Suite Ocean Front King- Adults Only

Sun Club Junior Suite Ocean Front King- Adults Only

Highlights

Air conditioning
Free rollaway/extra beds
Minibar (some free items)
TV
Ceiling fan
Down duvet
Hydromassage showerhead
Separate bath and shower
  • Sleeps 2
  • 1 King Bed

View all photos for Sun Club Master Suite Ocean Front King

Down duvets, free minibar items, in-room safe, desk

Sun Club Master Suite Ocean Front King

Highlights

Air conditioning
Free rollaway/extra beds
Minibar (some free items)
TV
Separate bedroom
Ceiling fan
Down duvet
Hydromassage showerhead
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Sun Club Master Suite 2 bedroom Ocean View

Down duvets, free minibar items, in-room safe, desk

Sun Club Master Suite 2 bedroom Ocean View

Highlights

Air conditioning
Free rollaway/extra beds
Minibar (some free items)
TV
Separate bedroom
Ceiling fan
Down duvet
Hydromassage showerhead
  • 1 bedroom
  • Sea view
  • Sleeps 5
  • 2 Double Beds

View all photos for Sun Club One Bedroom Villa Tropical View

Sun Club One Bedroom Villa Tropical View

Sun Club One Bedroom Villa Tropical View

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
TV
Ceiling fan
Down duvet
Hydromassage showerhead
  • Sleeps 4
  • 1 King Bed

View all photos for Sun Club Junior Suite Pool Access Ocean View- Adults Only

Sun Club Junior Suite Pool Access Ocean View- Adults Only

Sun Club Junior Suite Pool Access Ocean View- Adults Only

Highlights

Air conditioning
Free rollaway/extra beds
Minibar (some free items)
TV
Separate bedroom
Ceiling fan
Down duvet
Hydromassage showerhead
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

Bayahíbe

An all-inclusive stay in San Rafael del Yuma awaits you at Sunscape Dominicus La Romana - All Inclusive. Within a 20-minute stroll, you'll find Dominicus Beach and East National Park. Highlights at this beachfront property include 12 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at Sunscape Spa can include deep-tissue massages, hot stone massages and body wraps along with hydrotherapy and reflexology. The buffet restaurant, Windows, is open for breakfast, lunch and dinner. With 2 beach bars and 10 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the private beach and enjoy the on-site nightclub, free kids' club and gym. Business amenities include conference space and a business centre. Additionally, you'll find free Wi-Fi in public areas, a Turkish bath/hammam and a children's swimming pool. Free buffet breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 3.5-property class San Rafael del Yuma property include La Palmilla Beach and Monumento Natural Punta Bayahibe.

What's nearby

  • Dominicus Beach - 8 min walk - 0.7 km
  • Bayahibe Beach - 6 min drive - 5.5 km
  • Casa de Campo Marina - 32 min drive - 26.4 km
  • Playa Minitas - 33 min drive - 28.3 km
  • Teeth of the Dog Golf Course - 33 min drive - 29.3 km

Getting around

  • La Romana (LRM-La Romana Intl.) - 17 min drive

Restaurants

  • ‪Dream Dominicus World Cafe - ‬10 min walk
  • ‪Dreams Dominicus Bordeaux Restaurant - ‬9 min walk
  • ‪Flying Fish - ‬6 min walk
  • ‪Orale - Viva Mexico - ‬7 min walk
  • ‪Tiki Taco - ‬5 min walk

About this property

Sunscape Dominicus La Romana - All Inclusive

Family-friendly fun on the beach, with 3 outdoor pools
Sunscape Dominicus La Romana - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the white sand beach. At Sunscape Dominicus La Romana - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 12 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 beach bars, 3 swim-up bars and 10 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool and a health club. Free self parking is available.

This 3.5-star San Rafael del Yuma property is smoke free.

  • 854 guestrooms or units
  • 12 dining venues
  • 2 bars on the beach
  • 3 swim-up bars
  • 10 bars or lounges
  • Buffet breakfast (free)
  • Nightclub
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • No smoking on site
  • Coffee shop
  • Bar by the pool
Sunscape Dominicus La Romana - All Inclusive offers 854 air-conditioned accommodations with minibars (stocked with some free items) and a safe. Beds feature down duvets. Televisions come with cable channels. Bathrooms include a separate bath and shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Sunscape Spa has 12 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is open daily.

Similar properties

4 outdoor pools, free pool cabanas, pool umbrellas
Dreams Dominicus La Romana - All Inclusive
  • Pool
  • Hot tub
  • All-inclusive
  • Spa
4.5 out of 5, Wonderful, 1,000 reviews
Dreams Dominicus La Romana - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 10 bars/lounges
  • 12 restaurants
  • 2 beach bars
  • 3 swim-up bars
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Chopsticks
  • Da Mario
  • Tierra
  • Tiki Taco
  • Windows

Things to do

  • 3 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Nightclub
  • Playground
  • Shopping
  • Snorkelling
  • Tennis
  • Volleyball
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Pool gate
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space

Outdoors

  • Beach towels
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. On-site parties or group events are strictly prohibited.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.

Property is also known as

Be Live
Be Live Canoa
Be Live Collection Canoa All Inclusive All-inclusive property
Be Live Canoa All Inclusive Bayahibe
Be Live Canoa Bayahibe
Canoa Be Live
Canoa Live
Be Live Canoa Hotel Bayahibe
Canoa Coral Hilton
Coral Canoa Resort
Hilton Canoa Coral La Romana
Oasis Canoa Bayahibe
Oasis Canoa Hotel Bayahibe
Be Live Collection Canoa All Inclusive Bayahibe
Be Live Collection Canoa All Inclusive San Rafael Del Yuma
Be Live Collection Canoa Bayahibe
Be Live Collection Canoa
Sunscape Dominicus La Romana
Be Live Collection Canoa All Inclusive
Sunscape Dominicus La Romana - All Inclusive San Rafael del Yuma

Frequently asked questions

What is the cancellation policy at Sunscape Dominicus La Romana - All Inclusive?

Sunscape Dominicus La Romana - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Sunscape Dominicus La Romana - All Inclusive?

Yep, Sunscape Dominicus La Romana - All Inclusive has a free self car park.

Are there any beaches close to Sunscape Dominicus La Romana - All Inclusive?

Yep, Sunscape Dominicus La Romana - All Inclusive is a short 7-minute walk from Dominicus Beach. Fun beach activities include jet skiing, surfing and snorkelling. You can also find motor boats and boat tours.

Is there a spa on site at Sunscape Dominicus La Romana - All Inclusive?

Yep, Sunscape Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Sunscape Dominicus La Romana - All Inclusive have a pool?

Sunscape Dominicus La Romana - All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Sunscape Dominicus La Romana - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Sunscape Dominicus La Romana - All Inclusive?

Sunscape Dominicus La Romana - All Inclusive features a private beach, 2 beach bars and 3 outdoor pools. All guestrooms come with hydromassage showerheads and room service.

What makes Sunscape Dominicus La Romana - All Inclusive a romantic place to stay?

A hot tub and a private beach, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Sunscape Dominicus La Romana - All Inclusive.

Is Sunscape Dominicus La Romana - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free extra beds in the guestrooms, it's no surprise that Sunscape Dominicus La Romana - All Inclusive is a hit with families.

Does Sunscape Dominicus La Romana - All Inclusive serve breakfast?

You bet, complimentary buffet breakfast is served daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Sunscape Dominicus La Romana - All Inclusive?

No, Sunscape Dominicus La Romana - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Sunscape Dominicus La Romana - All Inclusive?

Relax with a coldie at the 2 beach bars or 10 lounge bars, and grab a meal at the onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Sunscape Dominicus La Romana - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Sunscape Dominicus La Romana - All Inclusive?

No, pets are not allowed.

Sunscape Dominicus La Romana - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 94 out of 210 reviews
Rating 8 - Good. 47 out of 210 reviews
Rating 6 - Okay. 32 out of 210 reviews
Rating 4 - Poor. 13 out of 210 reviews
Rating 2 - Terrible. 24 out of 210 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Deljis Roxana

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
El Hotel es 3 estrellas sin ofender. La comida es horrible,mala calidad y los menus bien pobres.Los pasillos sucios y llenos de moscas y abejas muertas,la piscina nunca la vi limpia como debe ser,abejas que te volaban hasta en la cabeza en el bar de la piscina. La gente si muy burba atención, como todo dominicano.No regresaria aqui mas.
Stayed 6 nights in Aug 2025

6/10 Okay

Rodrigo

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
The best: people (workers) The worst: Very bad administration. They have to train the personal specially in restaurants. People do the best themself. Need to train all personal.
Stayed 8 nights in Aug 2025

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jose our Mayordomo was so helpful and kind. Everyone questions and requests from our group was done. He goes an extra mile to make sure that everyone is happy and having a great time. I would like to comeback and request “Jose” as our Mayordomo and friend. Thank you for all you do and your service. From Miami, USA
Stayed 5 nights in Aug 2025

10/10 Excellent

Miguel

Liked: Property conditions & facilities
Everything was perfect
Stayed 2 nights in Aug 2025

10/10 Excellent

Tania A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was nice the food needs a little bit more taste and certain things need to be cooked more like the hot dogs but everything else excellent
Stayed 7 nights in Jul 2025

10/10 Excellent

Aryane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Aug 2025

10/10 Excellent

Norma, Houston

At the most amazing vacation and wonderful time enjoying every moment, our room was perfect. Had a wonderful service. The food was amazing. I would highly recommend. but have been calling the hotel for a reimbursement of $321 that was prepaid before my arrival and have not received that payment.😕
Stayed 3 nights in Jun 2025

10/10 Excellent

Rolando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not a big thing, nothing fancy but is ok for short relax vacation.
Stayed 6 nights in Jul 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing! The beach is a little rocky, but overall an amazing experience for the family.
Stayed 9 nights in Jul 2025

10/10 Excellent

Jeannie

Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 6 nights in Jun 2025

2/10 Terrible

Vivian

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was not that good,i won't recommend this place . Everything is far lots of walking,no accommodation, room also need some upgrades,and for the money honestly go to Hilton or dreams ,we liked those way better.
Stayed 1 night in Jul 2025

10/10 Excellent

William, Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like all, the food, the service, the staff, the pool, I like all about it
Stayed 2 nights in May 2025

4/10 Poor

marcel

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service
We arrived at the hotel we were bounced around between different check in areas. After about 30min they told us we were going to be “bumped” to another property which was 15min away from where we were with the explanation that they had overbooked the hotel. We were not informed about this prior to arrival and were not given any opportunity to choose this option. After another hour of back and forth bouncing us between various people they allowed us to stay at the property we had originally booked which we agreed. They finally gave us keys to our room and informed us that they were going to “bump” the next people that arrived because of us. Our room was not an “upgrade” room even though we were classified as “SunClub” status. The facilities were ok but the food was the most atrocious and non ingestible we have ever been served at an all inclusive. The food options were extremely limited per meal. We were told we had premium liquor options but were never informed they were only available in the VIP lounge between 10a-10pm. Every other bar in this “inclusive” resort served what might be the most diluted alcohol from an unrecognizable brand. The $200 credit that was supposed to be offered to us had a ton of limitations and restrictions. The options were only available in set amounts but ultimately you’d have to pay to use the coupons. “All-inclusive” but seemed there was an unspoken rule of having to tip all the time at bars or you’d be ignored or given poor service.
Stayed 3 nights in Jul 2025

10/10 Excellent

ESPERANZA, Cutler Bay

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Las mejores playas de RD y el resort super
Stayed 6 nights in Jun 2025

10/10 Excellent

Santiago

Travelled with partner
Liked: Amenities
Very satisfied with the service. Everyone is very talkable, especially the massage girls in room 3 and the boys and girls from the dance class. I loved it. Thank you.
Stayed 2 nights in Jun 2025

8/10 Good

RAFAEL, Brooklyn

Liked: Cleanliness
Stayed 3 nights in Jun 2025

4/10 Poor

Gina

Travelled with family
Disliked: Staff & service
In our room, the sink with sticky and the air was it was dripping down. We had to call maintenance. The tub was Glass was hitting each other like it was gonna break so I called down and they came up to repair it and my refrigerator didn’t have a bar across so you open enough if you put something there, things will fall out. I was not pleased with the place. No, I never go back and needs a lot of updates. they was not very friendly there was two people, though that I can go to and get the help that I need that was Lewis at the front desk and they call this young lady name machine she worked there did a lot of different activities. She was great.
Stayed 6 nights in Jun 2025

10/10 Excellent

Cristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Sonia

Travelled with family
Liked: Property conditions & facilities
I stayed 4 nights and 5 days and my room was cleaned once and that me counting a towel change and the bed made on the day before I checked out
Stayed 4 nights in Jun 2025

10/10 Excellent

Mayerline

Stayed 6 nights in Jun 2025

10/10 Excellent

Luiz A

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jun 2025

6/10 Okay

Elizabeth

Stayed 3 nights in May 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service, lovely entertainment! Specially la Makina, super friendly and very dinamic.
Stayed 2 nights in May 2025

10/10 Excellent

Anastasia

Liked: Cleanliness, amenities, property conditions & facilities
We had a great time with our two daughters at Sunscape in May 2025. The food was great, I was a bit worried after reading all the negative reviews, which is the only reason why I wanted to leave a positive review as I thought they were unfair. all of the food in the Buffet and the two restaurants- tiki taco and Chopsticks was excellent, the food that they cooked on the beach tasted great as well. the property is very very clean and taken care of. The Staff was very pleasant and attentive, all of us do speak Spanish, so I’m not sure how it is for non-Spanish people. The kids amenities- the water slides, the playground and the kids club are awesome. The kids club had many fun activities and our daughter loved going there. The only downiside was that the beach does have rocks, plenty of them. So you will definitely need water shoes. You don’t be able to swim without them and it wouldn’t be safe. You can also walk to the Dreams with is 5 min away and se there, there are 0 rocks on their side. For me it didn’t matter that much, my husband was very bothered by the rocks. However, overall the hotel and the experience was great.
Stayed 4 nights in May 2025