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Barceló Bávaro Palace - All Inclusive

4.5 star property
Luxury property on the beach, with 4 outdoor pools

Photo gallery for Barceló Bávaro Palace - All Inclusive

4 outdoor pools, pool umbrellas, pool loungers
Creator video
Junior Suite | Bathroom
Private beach, white sand, sun-loungers, beach towels
Golf

Reviews

8.0 out of 10
Very good

Popular amenities

  • All-inclusive
  • Bar
  • Pool
  • Breakfast included
  • Room service
The current price is AU$456
includes taxes & fees
1 Sept - 2 Sept

Explore the area

View map
Carretera Bávaro Km. 1, Playa Bávaro, Punta Cana, La Altagracia, 23301
  • The Lakes Barcelo Bavaro Golf Course
    ‪9 min walk‬
  • Bavaro Beach
    ‪11 min walk‬
  • Los Corales Beach
    ‪7 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪20 min drive‬

Room options

View all photos for Junior Suite, Sea View (Premium Level)

Junior Suite, Sea View (Premium Level)

Junior Suite, Sea View (Premium Level)

7.6 out of 10
Good
(30 reviews)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Fridge
  • 59 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Panoramic Suite, Sea View (Premium Level Room)

Panoramic Suite, Sea View (Premium Level Room)

Panoramic Suite, Sea View (Premium Level Room)

7.2 out of 10
Good
(5 reviews)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Fridge
  • 127 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Sea View (Premium Level Room)

Suite, Sea View (Premium Level Room)

Suite, Sea View (Premium Level Room)

9.8 out of 10
Exceptional
(16 reviews)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Fridge
  • 119 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

8.4 out of 10
Very good
(56 reviews)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Dining table
  • 59 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

8.4 out of 10
Very good
(167 reviews)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Dining table
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, individually decorated

Junior Suite

8.2 out of 10
Very good
(329 reviews)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Fridge
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Family Premium Level)

Junior Suite (Family Premium Level)

Junior Suite (Family Premium Level)

7.6 out of 10
Good
(8 reviews)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Dining table
  • 96 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Family Duplex

Family Duplex

Family Duplex

8.6 out of 10
Excellent
(46 reviews)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Dining table
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite (Family Premium Level - 3A2C)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Dining table
  • Sleeps 5
  • 1 King Bed

Junior Suite (Family Premium Level - 4A1C)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Dining table
  • Sleeps 5
  • 1 King Bed

Junior Suite (Family Premium Level - 2A3C)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Dining table
  • Sleeps 5
  • 1 King Bed

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About the area

Punta Cana

You'll be connected to the convention centre at Barceló Bávaro Palace - All Inclusive, and within just a 15-minute stroll of Bavaro Beach and The Lakes Barcelo Bavaro Golf Course. Highlights at this luxury property include 7 restaurants, 4 outdoor swimming pools and a full-service spa. .A relaxing day at Barcelo U Spa can include beachside massages, body wraps and body scrubs along with aromatherapy and hydrotherapy. The buffet restaurant, Miramar Buffet, serves international cuisine and is open for breakfast, lunch and dinner. With 4 poolside bars and 8 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find sunloungers, and enjoy the 4 outdoor tennis courts and golf course. 123786 square feet (11500 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Additionally, you'll find a water park, a nightclub and free Wi-Fi in public areas. Free buffet breakfast is available daily between 6:30 AM and 11:00 AM. There's also free self parking, along with the convenience of an area shuttle. .Attractions within a 10-minute drive of this 4.5-property class Bávaro property include Cocotal Golf and Country Club and Downtown Punta Cana.

What's nearby

  • The Lakes Barcelo Bavaro Golf Course - 9 min walk - 0.8 km
  • Bavaro Beach - 11 min walk - 1.0 km
  • Cocotal Golf and Country Club - 3 min drive - 1.6 km
  • Downtown Punta Cana - 7 min drive - 4.8 km
  • Los Corales Beach - 7 min drive - 4.5 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 24 min drive

Restaurants

  • ‪Miramar - ‬11 min walk
  • ‪Nova Beach Club - ‬16 min walk
  • ‪Bávaro Coffee - ‬8 min drive
  • ‪Coral Sea Food - ‬11 min walk
  • ‪The Valley American Restaurant - ‬7 min drive

About this property

Barceló Bávaro Palace - All Inclusive

Luxury property on the beach, with 4 outdoor pools
Barceló Bávaro Palace - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to smell the salty air and watch the ocean waves from the white sand beach. Summer fun is a breeze at Barceló Bávaro Palace - All Inclusive, where you can play a round of golf at the golf course, cool off in one of the 4 outdoor swimming pools and enjoy a treatment at the full-service spa.

Free breakfast is served daily. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 4 poolside bars and 8 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a water park (surcharge), a complimentary children's club and a children's pool. Free self parking is available.

This 4.5-star Punta Cana property is smoke free.

  • 1402 guestrooms or units
  • 4 levels
  • 6 buildings
  • 7 dining venues
  • 4 bars by the pool
  • 8 bars or lounges
  • Conference rooms
  • 123786 sq ft of conference space
  • 11500 sq. m of conference space
  • Built in 2010
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
Barceló Bávaro Palace - All Inclusive offers 1402 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas and includes dining tables. Beds feature premium bedding. Flat-screen televisions come with cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Barcelo U Spa has 17 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub and Turkish bath/hammam. Guests under 16 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Languages

English, French, Italian, Spanish

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4.3 out of 5, Excellent, 3,223 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 11:00 AM
  • 4 poolside bars
  • 7 restaurants
  • 8 bars/lounges
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Kyoto
  • La Dolce Vita
  • La Fuente
  • Miramar Buffet
  • Santa Fe Steak House

Things to do

  • 18-hole golf course
  • 4 outdoor pools
  • 4 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Golf
  • Golf lessons
  • Gym
  • Kayaking
  • Mini golf
  • Motor boating
  • Nightclub
  • Pilates classes
  • Playground
  • Pro golf shop
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Water park
  • Water skiing
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's pool
  • Dining table
  • Free children's club
  • Free supervised activities for children
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (123,786 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • In a regional park
  • On a lake
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 17 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Sauna
  • Turkish bath

Accessibility

  • Lift
  • Tile flooring in room

More

  • 4 floors
  • 6 buildings
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Eurocard. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

All Inclusive Deluxe
Barceló Bávaro Palace Deluxe
Barceló Bávaro Palace Deluxe All Inclusive
Barceló Bávaro Palace Deluxe All Inclusive Punta Cana
Barceló Bávaro Palace Deluxe Punta Cana
Barceló Palace Deluxe
Deluxe All Inclusive
Palace Deluxe
Barceló Bávaro Palace All Inclusive Punta Cana
Barceló Bávaro Palace All Inclusive
Barceló Bávaro Palace Punta Cana
Barceló Bávaro Palace
Barcelo Bavaro Palace Deluxe Hotel Punta Cana
Barceló Bávaro Palace All Inclusive All-inclusive property
Barceló Bávaro Inclusive incl
Barceló Bávaro Palace - All Inclusive Punta Cana
Barceló Bávaro Palace - All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Barceló Bávaro Palace - All Inclusive?

Barceló Bávaro Palace - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Barceló Bávaro Palace - All Inclusive?

As of 18 Aug 2025, prices found for a 1-night stay for 2 adults at Barceló Bávaro Palace - All Inclusive on 1 Sept 2025 start from AU$455.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Barceló Bávaro Palace - All Inclusive?

Yep, Barceló Bávaro Palace - All Inclusive has a free self car park.

Are there any beaches close to Barceló Bávaro Palace - All Inclusive?

Yep, Barceló Bávaro Palace - All Inclusive is a short 12-minute walk from Bavaro Beach. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find motor boats.

Is there a spa on site at Barceló Bávaro Palace - All Inclusive?

Yep, Barcelo U Spa is available for guests. It has a hot tub, a sauna, a mud bath and hot springs. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.

Does Barceló Bávaro Palace - All Inclusive have a pool?

Yep, and guests love it! Barceló Bávaro Palace - All Inclusive has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

Does Barceló Bávaro Palace - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Barceló Bávaro Palace - All Inclusive?

Barceló Bávaro Palace - All Inclusive features a private beach, 4 poolside bars and 4 outdoor pools. All guestrooms come with premium bedding and 24-hour room service.

What makes Barceló Bávaro Palace - All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Barceló Bávaro Palace - All Inclusive.

Is Barceló Bávaro Palace - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Barceló Bávaro Palace - All Inclusive is a hit with families.

Does Barceló Bávaro Palace - All Inclusive serve breakfast?

You bet, complimentary buffet breakfast is offered daily between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at Barceló Bávaro Palace - All Inclusive?

No, Barceló Bávaro Palace - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Barceló Bávaro Palace - All Inclusive?

Relax with a coldie at the 4 poolside bars or 8 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Barceló Bávaro Palace - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Barceló Bávaro Palace - All Inclusive?

No, pets are not allowed.

Is there a golf course on site at Barceló Bávaro Palace - All Inclusive?

Yep, Barceló Bávaro Palace - All Inclusive has an 18-hole golf course. Golf lessons, mini golf and a golf pro shop are available.

Barceló Bávaro Palace - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 2402 out of 5065 reviews
Rating 8 - Good. 1173 out of 5065 reviews
Rating 6 - Okay. 759 out of 5065 reviews
Rating 4 - Poor. 383 out of 5065 reviews
Rating 2 - Terrible. 348 out of 5065 reviews

8.4/10

Cleanliness

7.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Arthur

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Felix

Stayed 4 nights in May 2025

10/10 Excellent

Jasmine Michelle

Stayed 4 nights in May 2025

10/10 Excellent

Mailyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is nice but it could have some improvement in rooms. The wifi is not good at all could be improved. The service is great and staff is very friendly and helpful
Stayed 7 nights in May 2025

2/10 Terrible

Celeste

Travelled with partner
Disliked: Amenities, property conditions & facilities
Food was extremely bad. There was nothing to our liking. Resort was old fashion
Stayed 3 nights in May 2025

10/10 Excellent

Jenette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I Booked Barcelo Bavaro Palace for my birthday vacation what an amazing Place I was overwhelmed by the beauty from the moment my sister and myself arrived I knew I would have a fantastic birthday I love the way their welcome they guest every moment of my days was fill with adventure from morning until night the food music entertainment the entire staff of the Hottel are such kind hearted men and women everybody have such beautiful hearts My birthday was am amazing day from breakfast lunch and Dinner thanks to everyone for all the Love I appreciated every moment I am telling you. this is the place to visit if you want to have an amazing adventure I love this place I give it five stars
Stayed 7 nights in Mar 2025

8/10 Good

Clay, Nassau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots to do Lots to see Lots to eat
Stayed 3 nights in Apr 2025

6/10 Okay

Harshal

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It was OK
Stayed 4 nights in Apr 2025

4/10 Poor

Diamond

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Apr 2025

10/10 Excellent

Nestor

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros - We loved the layout and views of the resort. Cons - Food is average if not poor. Customer service needs to improve a lot. The resort used to be better in these areas, but have underperformed in the past few years.
Stayed 5 nights in May 2025

10/10 Excellent

Beth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort is beautiful with amazing beach and ocean views
Stayed 9 nights in May 2025

4/10 Poor

Tawanda

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The property itself is nice. Multiple pools and restaurants. The food is okay but I had to give two starts because I had a terrible allergic reaction to the all the black mold in the room. I had the junior suite and it was back mold all in the bathroom the walls the curtains. You can even seen the mold coming through the paint where they just continue to paint over it. The pictures on the walls had mold all over it. The mirrors as well. The rooms are nice but dated and need renovation ASAP. It’s a damp muggy feel in the room all your clothes will feel like that have been wet and are half way dry and will smell bad bc of the mold. I would say keep your items in your suitcase. Or just check the room before getting comfortable. I also had to deal with some racial slurs. I was called the N word while coming out of my room with my family. Someone said “wassup N****” I was really ready to go after that. The first time some guys where looking at me and another came up to them and was like “no we don’t do that she’s off limits all these women here and y’all are looking at her” that was crazy to say. All of the people vacationing were from different Spanish countries so very limited Black and white people. I would say if you’re looking for more diversity and a party place this is not the hotel for you and definitely for my Indigenous Americans. I hate that my stay was like this bc the hotel is really nice outside of the mold. I was switched to a VIP room my last night bc of mold.
Stayed 4 nights in May 2025

10/10 Excellent

Hossein

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport, big entertaining resort, good friendly staff
Stayed 7 nights in May 2025

10/10 Excellent

Quadara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only downside was the distance the rooms were. It’s a walk to your room from the main building.
Stayed 3 nights in May 2025

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Gonzalo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We have been to this property multiple times. We like the beach. Lots of space to be either close to the noise/activities or far to relax and have a quiet day. The food was good, particularly at the Spanish and Mexican restaurants. However, The Steak house was terrible. Service was very poor (90 minutes to get our meal) and the food wasn’t good either. The golf course was in worse shape than in prior ocasions. They charged us US$85 for the golf cart which is outrageous, and the maintenance crew was interfering with players in multiple holes. On top of that, our cart died and we had to walk for a couple holes. We were invited to a meeting with management at the end of our stay to provide feedback. Great idea if they listen and act based in our comments
Stayed 6 nights in Apr 2025

10/10 Excellent

Marybeth, Fort Lauderdale

Travelled with partner
Liked: Cleanliness, staff & service
Everything was ok! No chairs around the pool. Staff/hotel needs to take control of this.
Stayed 3 nights in Feb 2025

2/10 Terrible

MONICA, Fresh Meadows

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish i could give zero stars. The staff terrible zero customer service, they treat you like they are paying for your stay. The room was 15 min walking feom the beach, and i was staying with my 4 years old daughter. The bathroom shower was clogged and the first time i took a shower the whole bathroom was flooded, i requested a room change and it wasnt possible, i put towels on th floor to prevent to water to go to the rest of the room and when the housekeeping went to dry the floor they just put the wet towels with dirty water from the floor on the bed, oh and the shower walls full of mold, the tv didnt work, the sewer odor was coming from the bathroom the whole time, when i went for breakfast to hoyo 19 only two tables were busy, with 8 waitresses and i had to stand up after ten minutes becuase they didnt even give us water, and seriously i continue mentioning everything else one review won't be enough to describe the horrible experience. Food terrible too. DONT WASTE YOUR MONEY AND ALSO BE CAREFUL IF YOU GO WITH YOUR KIDS BECAUSE MANY ADULTS COUPLE'S WERE HAVING SEX IN THE POOL AND ALSO IN THE OCEAN. HORRIBLE EXPERIENCE
Stayed 3 nights in May 2025

10/10 Excellent

Jonathan

Stayed 7 nights in May 2025

8/10 Good

Ricardo

Liked: Staff & service
Disliked: Cleanliness, amenities
I asked about the occupancy and it wasn't nevertheless, I didnt get the upgrade
Stayed 2 nights in May 2025

10/10 Excellent

Oleh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
👌
Stayed 7 nights in May 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly
Stayed 8 nights in May 2025

10/10 Excellent

ARMAND, SAINT CHARLES

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location, best beach
Stayed 4 nights in May 2025

10/10 Excellent

James Melvin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t believe the poor reviews. This place is fabulous and well worth the price. I will definitely stay here again.
Stayed 6 nights in May 2025

2/10 Terrible

Admir

Travelled with family, Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
I liked the beach and location of the property. I disliked mostly everything else. I expected more out of a 5-star resort. We brought our daughter and were out in a suite with a king size bed. Which is fine but bedsheets, etc were not provided for the couch. Called front desk and concierge, no answer. Walked all the way to front desk to be told someone will drop them off. First night there was a party at the pool til 11:30pm. That’s fine I guess, but maybe don’t place families with kids in that area. Food was terrible. As if someone put in effort to make the food less appealing. Pizza with cheese? No! Let’s add onions, corn, and mystery meat. Chicken nuggets? None. Hamburger? Here is an old, stale, dry 5” deep bun to enjoy it with. Lobster bisque? Maybe stew water where they may or may not have boiled a lobster. Mystery queso sauce? No, peanut sauce! Without a single sign or warning of what it is. The only edible thing was the fruit. Everything else was mostly old, and somehow even when it came straight from the cook lacked any sort of freshness or taste. I regretted my decision within 30 min of arrival. The staff was not attentive and most of them didn’t speak English, though it was advertised that they did. The ones that did had basic grasp of the language. Somehow Sunday was ultra packed. Loads of people showed up that weren’t there on any of the previous days. Most were loading up food and taking it to go. I’m not sure if they were hotel guests or not.
Stayed 5 nights in May 2025