Bahia Principe Grand Turquesa - All Inclusive

3.5 star property
Family fun on the beach, with 3 outdoor pools, near Cana Bay Golf Club

Photo gallery for Bahia Principe Grand Turquesa - All Inclusive

Indoor pool, 3 outdoor pools, pool umbrellas, pool loungers
Premium bedding, free minibar, in-room safe, desk
Interior
Kayaking
Property grounds

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • All-inclusive
  • Breakfast included
  • Bar

Explore the area

Map
Carr. El Macao - Arena Gorda, Punta Cana, La Altagracia, 23000
  • Arena Gorda Beach
    ‪16 min walk‬
  • Cana Bay Golf Club
    ‪6 min drive‬
  • Iberostar Golf Course
    ‪6 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪26 min drive‬

Room options

Junior Suite (Superior)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
  • 43 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

Junior Suite (Superior)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
  • 43 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

Junior Suite (Superior)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
  • 43 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

Junior Suite (Superior)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite (Superior)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
  • 43 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

Suite Superior With View

  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

Suite Superior With View

  • Sleeps 4
  • 1 King Bed, 1 Double Sofa Bed and 1 Double Bed

Suite Superior With View

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite Superior With View

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite Superior With View

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Suite Superior With View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite Superior

  • Sleeps 2
  • 1 King Bed

Suite Superior With View

  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

Suite Junior

  • Sleeps 1
  • 1 King Bed

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About the area

Punta Cana

An all-inclusive stay in Punta Cana awaits you at Bahia Principe Grand Turquesa - All Inclusive. Within a 20-minute stroll, you'll find Arena Gorda Beach and Punta Blanca Golf Course. Highlights at this beachfront property include 3 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at BahiaSPA can include deep-tissue massages, body scrubs and facials along with access to the sauna and hot tub. The restaurant, Los Corales Restaurant, serves Caribbean cuisine and is open for dinner. With 4 poolside bars and 5 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the 3 outdoor tennis courts and free water park. Business travelers can take advantage of a meeting room and a business centre. Other amenities include an indoor swimming pool, a nightclub and free Wi-Fi in public areas. Each morning free buffet breakfast is offered between 7:00 AM and 10:30 AM. There's also free self parking, along with the convenience of a free beach shuttle. .Attractions within a 10-minute drive of this 3.5-property class Bávaro property include Cana Bay Golf Club and Iberostar Golf Course.

What's nearby

  • Punta Blanca Golf Course - 5 min walk - 0.5 km
  • Arena Gorda Beach - 16 min walk - 1.4 km
  • Cana Bay Golf Club - 6 min drive - 2.4 km
  • Iberostar Golf Course - 6 min drive - 4.2 km
  • Cortecito Beach - 10 min drive - 6.1 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 33 min drive

Restaurants

  • ‪Lobby Bar Fantasia - ‬7 min walk
  • ‪restaurante la isabela - ‬17 min walk
  • ‪Trattoria Grazie - ‬7 min drive
  • ‪Lobby Bar - ‬8 min drive
  • ‪Dips Pool Bar - ‬7 min drive

About this property

Bahia Principe Grand Turquesa - All Inclusive

Family fun on the beach, with 3 outdoor pools, near Cana Bay Golf Club
Bahia Principe Grand Turquesa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

For a free ride to the surf and sand, catch the property's complimentary beach shuttle. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Bahia Principe Grand Turquesa - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 3 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. For a drink, you can stop by one of the on-site bars, including 3 swim-up bars and 5 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a complimentary children's club and a children's pool. Free self parking is available.

This 3.5-star Punta Cana property is smoke free.

  • 502 guestrooms or units
  • 3 levels
  • 3 dining venues
  • 4 bars by the pool
  • 3 swim-up bars
  • 5 bars or lounges
  • Built in 2005
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • No smoking on site
  • Water dispenser
  • 1 conference room
Bahia Principe Grand Turquesa - All Inclusive offers 502 air-conditioned accommodations with free minibar items and a safe. Rooms open to balconies. This accommodation has separate sitting areas and is furnished with single sofa beds. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include a combined bath/shower unit with in-room jetted baths and a rainfall showerhead, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

BahiaSPA has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, facials, body scrubs and body treatments. The spa is equipped with a sauna and a hot tub. The spa is open daily.

Languages

English, French, German, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Free beach shuttle
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 3 restaurants
  • 3 swim-up bars
  • 4 poolside bars
  • 5 bars/lounges
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Il Capriccio
  • Las Dalias
  • Los Corales
  • Los Corales Restaurant
  • Maiko

Things to do

  • 3 outdoor pools
  • 3 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Boat tours
  • Canoeing
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Horseback riding/rentals
  • Indoor pool
  • Kayaking
  • Mini golf
  • Nightclub
  • Playground
  • Sauna
  • Scuba diving
  • Segway rentals/tours
  • Snorkelling
  • Water sports equipment
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cot
  • Free water park access
  • Grocery/convenience store
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Built in 2005
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Single sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: 3 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Bahia Principe Turquesa
Bahia Principe Turquesa Inclu
Grand Bahia Principe Turquesa Punta Cana
Grand Bahia Principe Turquesa Resort
Grand Bahia Principe Turquesa Resort Punta Cana
Grand Bahia Turquesa
Grand Turquesa
Gran Bahia Principe Premier Hotel Punta Cana
Grand Bahia Principe Turquesa All Inclusive Punta Cana

Frequently asked questions

What is the cancellation policy at Bahia Principe Grand Turquesa - All Inclusive?

Bahia Principe Grand Turquesa - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Bahia Principe Grand Turquesa - All Inclusive?

Yep, Bahia Principe Grand Turquesa - All Inclusive has a free self car park.

Are there any beaches close to Bahia Principe Grand Turquesa - All Inclusive?

Yep, Bahia Principe Grand Turquesa - All Inclusive is a short 20-minute walk from Arena Gorda Beach. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find water sports equipment and boat tours.

Is there a spa on site at Bahia Principe Grand Turquesa - All Inclusive?

Yep, BahiaSPA is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as deep-tissue massages.

Does Bahia Principe Grand Turquesa - All Inclusive have a pool?

Take your pick from 3 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

Does Bahia Principe Grand Turquesa - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Bahia Principe Grand Turquesa - All Inclusive?

Bahia Principe Grand Turquesa - All Inclusive features 4 poolside bars, 3 outdoor pools and a full-service spa. All guestrooms come with Private jetted baths, premium bedding and free minibar items.

What makes Bahia Principe Grand Turquesa - All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as Jetted bath and premium bedding in the guestrooms, help set the scene for a romantic weekend at Bahia Principe Grand Turquesa - All Inclusive.

Is Bahia Principe Grand Turquesa - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Bahia Principe Grand Turquesa - All Inclusive is a hit with families.

Are there hot tubs in the rooms at Bahia Principe Grand Turquesa - All Inclusive?

No, but there are Jetted bath in the guestrooms.

Does Bahia Principe Grand Turquesa - All Inclusive serve breakfast?

Yeah, free buffet breakfast is offered daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Bahia Principe Grand Turquesa - All Inclusive?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Bahia Principe Grand Turquesa - All Inclusive?

Relax with a coldie at the 4 poolside bars or 5 lounge bars, and grab a meal at the onsite restaurant that serves Caribbean cuisine.

What time are check-in & check-out at Bahia Principe Grand Turquesa - All Inclusive?

Check-in begins at noon. Check-out time is noon.

Are pets allowed at Bahia Principe Grand Turquesa - All Inclusive?

No, pets are not allowed.

Is there a golf course on site at Bahia Principe Grand Turquesa - All Inclusive?

There isn't one on site, but Punta Blanca Golf Course is a short 8-minute walk away.

Bahia Principe Grand Turquesa - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 480 out of 1005 reviews
Rating 8 - Good. 244 out of 1005 reviews
Rating 6 - Okay. 139 out of 1005 reviews
Rating 4 - Poor. 63 out of 1005 reviews
Rating 2 - Terrible. 79 out of 1005 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great, most everything was close, and it made it easier. The thing we didn't like was the handicap chairs at the beach. Every time we tried to use them; they were taken with chairs piled on top. My husband even went down at 6am to try and get two chairs and they were already taken. Maybe some way you could sign up for them so we could have sat at the beach for one day.
Stayed 9 nights in Feb 2025

6/10 Okay

Alain

Travelled with family
Liked: Cleanliness
I was initially disappointed with the service at check-in, as Kenia in the lobby was not very friendly, which set a bit of a negative tone for the start of my stay. However, things improved after that, and the rest of the experience was quite enjoyable. The hotel itself is clean, and the rooms are well-maintained. The staff at the food venues were friendly and attentive, which made dining a positive experience. The food was good with a decent variety, and I was satisfied with the meals throughout my stay. On the downside, the entertainment options were limited. The resort doesn’t offer much in terms of activities or shows, so if you're looking for lively entertainment, this may not be the place for you. The beach and pool area were good.
Stayed 3 nights in Mar 2025

6/10 Okay

CHINENYENWA

Travelled with group
Liked: Cleanliness, staff & service, amenities
WHERE DO I EVEN BEGIN! Firstly, the segregation at the resort is TOO MUCH. As a paying customer and a human being, I deserve respect. I stayed in Bahia Príncipe Grand Turquesa for 5 days. This is one of the 6 other resorts located at the Bahia Príncipe Grand resorts. As a guest of Bahia Turquesa, I was faced with so many challenges starting from; 1). I could not stay nor swim at the beach because there were sections belonging to different hierarchy. yes you heard it, BEACH SECTIONS just like you see at the club. As a Turquesa member, I was directed to an unknown location far away from the main beach/bus stop to go look for the section belonging to other Turquesa members. In case you’re wondering, I didn’t find my section after 5 mins of searching and asking questions from snobby staff. I had to give up going to the beach throughout my stay because I was chased around by staff saying “you don’t belong here”. Can you imagine that! On the day of my parasailing, I wanted to take a quick video at the “premium” section as it was close to the parasailing site. I was approached by 3 different staff to leave the area. I had to yell at 3 of them to back off. Yh, avoid Bahía if you don’t want to be thrown around like used toilet paper. 2). The buffet restaurant is small for a large population of Turquesa members. You have to line up in the heat before they can find a table for you. Whereas, in the other resorts, it’s big enough to accommodate everyone. I had to skip breakfast

6/10 Okay

Jasmyn Yvette

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This was my second time at this location. My prior stay was at the Luxury Ambar but this time we stayed at Turquesa to see if there was a big difference from Grand and Luxury. I would definitely spend the extra money to stay in the Luxury resorts. Small differences between the two but really make the difference for me. Turquesa is the furthest from the beach so it’s almost 1km each way but there are available shuttles to hop on so that was never an issue, just something to note. If you stay at Turquesa, you have access to Grand Punta Cana pools and bar and we personally stayed at the Punta Cana pool closest to the beach. You just had to eat at your own buffet within the resort you booked with. There were snack bars near the beach but we did not eat there. The quality of food and service is the biggest difference. You’re among a lot more people so service is slower. Staff are still generally really nice but not like Luxury. The buffet was good. I was always satisfied with my meals but it wasn’t great. There wasn’t a huge selection. We also only had 2 dinners for the 5 days we were there. We ate at the Garden Grill steakhouse and the Mikado which was a hibachi style dinner and we both really enjoyed but I wouldn’t re-visit Garden Grill again. Entertainment was good, nothing crazy but always something to do. Beautiful beach but finding chairs was not an easy task. Wake up early or you will not get a chair after 9am. Overall, you get what you paid for and worth it to upgrade!
Stayed 4 nights in Mar 2025

6/10 Okay

Earl

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Extremely dated. Not many food options for gluten free vegetarian
Stayed 8 nights in Feb 2025

8/10 Good

ANTENEH

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff was great. We had a great experience
Stayed 6 nights in Feb 2025

8/10 Good

mariangela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A variedade na comida nos surpreendeu…

Nos ficamos em dois resorts em Punta Cana. Com isso ficou otimo para compararmos. Nosso quarto era espaçoso porem precisa de uma renovada. Por conta das folhagens talvez achamos baratas quase todos os dias nos quartos e varios mosquitinhos de umidade. Porem uma coisa que nos surpreendeu foi a variedade e qualidade das comidas servidas no resort. Tambem gostamos das instalacoes em geral e da turma da animacao.
A area da piscina
Stayed 5 nights in Feb 2025

10/10 Excellent

Marlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno

8/10 Good

ROSAETTA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An enjoyable experience.

The stay in Bahia Principle Grand Turquesa was good. It was roughly 30 mins from the Airport and 15 mins from Downtown Punta Cana. When entering the gates the complex is very large consisting of several resorts. The grounds are beautiful with a tropical feel and exceptionally clean. The pools are large and enjoyable and the buffets are tasty. Alcohol/cocktail drinks were not so good, cheap and watered down. I would advise going to the beach earlier in the morning to claim a chair because around noon all beach chairs will occupied. If you are english speaking and understand very little of spanish,I would recommend downloading a language translator. The staff do speak some english but not as proficient. I would also recommend downloading a currency translator app in that most stores such as those in the bluemall prices are in DOP( Dominican Peso). The resort staff are very friendly and will assist with with transportation and other needs. I enjoyed my experience and had a great time practicing spanish. Lastly excursions can be booked on the resort but I noticed that the prices are higher, I would recommend comparing excursions to others companies such as Viator. You can schedule outside of the resort and the company will send transportation to pick you up.
Stayed 4 nights in Feb 2025

2/10 Terrible

Kafia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

6/10 Okay

Liam

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed my time, more of a relxing style resort
Stayed 3 nights in Feb 2025

2/10 Terrible

Giordano

Disliked: Staff & service, property conditions & facilities
After 11 hours of travel, we spent 5 hours going back and forth from our room to the front desk because our magnetic keys wouldn't work. When someone finally came to help us at 9:15 PM, we spent half an hour with our 3-year-old and 1-year-old daughters playing amidst screws, screwdrivers, and disassembled lock parts, furthermore, the door was left open for half an hour, and the room filled with mosquitoes, making the night impossible. The opening was never properly fixed, and no one came to check on it again. So, we spent the rest of our vacation asking staff or stopping porters passing by on golf carts to open the door for us with the master key. Alternatively, we left the window unlocked so we could climb through and open the front door from the inside in case of emergency (thank God we were at the ground follor) When we explained the situation to the front desk, the response was, 'so sorry, nobody's fault.'Never again Bahia Principe.Never again Grupo Pinero.
Stayed 5 nights in Feb 2025

10/10 Excellent

Amin

Travelled with family
Liked: Property conditions & facilities
Everything was good
Stayed 7 nights in Feb 2025

10/10 Excellent

Ilir

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great, very helpful and responsive anytime. There are many hotels in the resort and you can find anything you want. Safe, quiet and lovely area. Improvement: it was so hard finding a spot with a shade by the beach and to the pool close to it. The resort is always full and people were reserving since 7am. They need to find a solution especially for families with babies that can’t stay in the sun. Food: If you want to eat at the restaurant, make sure you reserve immediately as you check in because its hard finding a table. Either way, the buffet has plenty of options and tasty food.
Stayed 5 nights in Feb 2025

8/10 Good

Ingrid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so friendly, helpful and supportive.
Stayed 3 nights in Feb 2025

8/10 Good

Vianiris

Liked: Staff & service
Turquesa is very very simple and basic, the accomodations and services are minimal
Stayed 3 nights in Feb 2025

10/10 Excellent

Emerson

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 8 nights in Feb 2025

10/10 Excellent

Antonios

Liked: Cleanliness, property conditions & facilities
Nice
Stayed 3 nights in Feb 2025

8/10 Good

silvana gresh

Stayed 5 nights in Feb 2025

2/10 Terrible

Carmen A

Terrible
Stayed 4 nights in Feb 2025

8/10 Good

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Had a great time. Lots of kids and family. No coca cola products. Anything off-site is hard to arrange
Stayed 5 nights in Feb 2025

2/10 Terrible

Maria Cecilia

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the food at the Las Dahlias buffet restaurant and the ushers but the wait staff are terrible. They make you feel like they will only give good service if you look like you will tip them. The Los Corales pool restaurant is terrible - terrible food & service. The room is dirty, the bed is hard, have lots of mosquitoes, molds & paper-thin walls, we can hear anything & everything from the other rooms & hallways. The room cleaner just make the bed and not change the sheets. We stayed for 4 nites & they only change the sheets once when we told them to. The golf cart drivers are mostly rude. There are very few staff who can speak good English. There are also mosquitoes in the lobby. None of the receptionist gave us informations on events/ entertainment, dining options, golf cart routes and other amenities informations that will help the guest navigate the resort, we have to find/figure things out by ourselves. The place has 6 resorts and very crowded - the pools , the beach & the bars, almost everywhere you go there's lines. The property needs updating and training for staff what hospitality means. I will not recommend this place to anyone.
Stayed 4 nights in Feb 2025