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Bahia Principe Grand Punta Cana - All Inclusive

Family fun on the beach, with 5 outdoor pools, near Cana Bay Golf Club

Where to?

Dates

September 2025

October 2025

7 restaurants, breakfast, lunch, dinner served; Japanese cuisine

Overview
Rooms
Location
Policies

Good

Popular amenities

Pool
All-inclusive
Bar
Gym
Spa

Explore the area

Arena Gorda - Macao, Seccion Baigua, Punta Cana, La Altagracia, 23000

Arena Gorda Beach
‪12 min walk‬
Iberostar Golf Course
‪6 min drive‬
Cana Bay Golf Club
‪7 min drive‬
Punta Cana (PUJ-Punta Cana Intl.)
‪27 min drive‬

Room options

1 bedroom, premium bedding, pillow-top beds, in-room safe

Junior Suite (Premium)

Good

Highlights

Balcony

Separate sitting area

Air conditioning

Free cots/infant beds

Dining table

LED TV

Premium bedding

Blackout curtains

43 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite (Premium)

Highlights

Balcony

Separate sitting area

Air conditioning

Free cots/infant beds

Dining table

LED TV

Premium bedding

Blackout curtains

43 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms

Highlights

Balcony

Separate sitting area

Air conditioning

Free cots/infant beds

Dining table

LED TV

2 bedrooms

Pillow-top bed

2 bedrooms
Sleeps 7
1 King Bed and 1 Double Sofa Bed

Junior Suite (Premium)

Very good

Highlights

Balcony

Separate sitting area

Air conditioning

Free cots/infant beds

Dining table

LED TV

Premium bedding

Blackout curtains

43 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite Superior

Exceptional

Highlights

Balcony

Separate sitting area

Air conditioning

Free cots/infant beds

Dining table

LED TV

Premium bedding

Blackout curtains

43 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite (Premium)

Highlights

Balcony

Separate sitting area

Air conditioning

Free cots/infant beds

Dining table

LED TV

Premium bedding

Blackout curtains

43 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms

Highlights

Balcony

Separate sitting area

Air conditioning

Free cots/infant beds

Dining table

LED TV

2 bedrooms

Pillow-top bed

2 bedrooms
Sleeps 7
1 King Bed and 1 Double Sofa Bed

Combined shower/bathtub, jetted bath, rainfall showerhead

Junior Suite (Premium)

Highlights

Balcony

Separate sitting area

Air conditioning

Free cots/infant beds

Dining table

LED TV

Premium bedding

Blackout curtains

41 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Suite, 2 Bedrooms

Highlights

Balcony

Separate sitting area

Air conditioning

Free cots/infant beds

Dining table

LED TV

Separate bedroom

Pillow-top bed

43 sq m
1 bedroom
Sleeps 5
1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms

Highlights

Balcony

Separate sitting area

Air conditioning

Free cots/infant beds

Dining table

LED TV

Separate bedroom

Pillow-top bed

43 sq m
1 bedroom
Sleeps 5
1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms

Highlights

Balcony

Separate sitting area

Air conditioning

Free cots/infant beds

Dining table

LED TV

Separate bedroom

Pillow-top bed

43 sq m
1 bedroom
Sleeps 5
1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms

Wonderful

Highlights

Balcony

Separate sitting area

Air conditioning

Free cots/infant beds

Dining table

LED TV

Separate bedroom

Pillow-top bed

43 sq m
1 bedroom
Sleeps 5
1 King Bed and 1 Double Sofa Bed

Junior Suite Superior

Very good

Highlights

Balcony

Separate sitting area

Air conditioning

Free cots/infant beds

Dining table

LED TV

Separate bedroom

Pillow-top bed

43 sq m
1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms

Highlights

Balcony

Separate sitting area

Air conditioning

Free cots/infant beds

Dining table

LED TV

2 bedrooms

Pillow-top bed

2 bedrooms
Sleeps 7
1 King Bed and 1 Double Sofa Bed

Junior Suite Superior

Highlights

Balcony

Separate sitting area

Air conditioning

Free cots/infant beds

Dining table

LED TV

Premium bedding

Blackout curtains

43 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms

Highlights

Balcony

Separate sitting area

Air conditioning

Free cots/infant beds

Dining table

LED TV

2 bedrooms

Pillow-top bed

2 bedrooms
Sleeps 7
1 King Bed and 1 Double Sofa Bed

Junior Suite Superior

Highlights

Balcony

Separate sitting area

Air conditioning

Free cots/infant beds

Dining table

LED TV

Premium bedding

Blackout curtains

43 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite Superior

Highlights

Balcony

Separate sitting area

Air conditioning

Free cots/infant beds

Dining table

LED TV

Separate bedroom

Pillow-top bed

43 sq m
1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed

Suite Premium

43 sq m
Sleeps 3

Suite Junior

43 sq m
Sleeps 4

Suite Junior

43 sq m
Sleeps 4

Suite Premium

43 sq m
Sleeps 3

Suite Premium

43 sq m
Sleeps 1

Suite Junior

43 sq m
Sleeps 3

Suite Junior

Exceptional

43 sq m
Sleeps 3

Suite Junior

43 sq m
Sleeps 1

Suite Premium

43 sq m
Sleeps 3

Suite Premium

43 sq m
Sleeps 2

Suite Junior

43 sq m
Sleeps 4

Suite Premium

43 sq m
Sleeps 2

Suite Premium

43 sq m
Sleeps 4

Suite Junior

43 sq m
Sleeps 2

Suite Junior

43 sq m
Sleeps 2

Suite Premium

43 sq m
Sleeps 4

Suite Premium

43 sq m
Sleeps 4

Suite Junior

43 sq m
Sleeps 3

Family Suite -7 Guests- With Garden View

86 sq m
Sleeps 6

Family Suite -7 Guests- With Garden View

86 sq m
Sleeps 6

Family Suite -7 Guests- With Garden View

86 sq m
Sleeps 6

Family Suite -7 Guests- With Garden View

86 sq m
Sleeps 5

Family Suite -7 Guests- With Garden View

86 sq m
Sleeps 6

Family Suite -7 Guests- With Garden View

86 sq m
Sleeps 4

Family Suite -5 Guests- With Garden View

86 sq m
Sleeps 4

Family Suite -5 Guests- With Garden View

86 sq m
Sleeps 4

Family Suite -7 Guests- With Garden View

86 sq m
Sleeps 5

Family Suite -7 Guests- With Garden View

86 sq m
Sleeps 3

Family Suite -7 Guests- With Garden View

86 sq m
Sleeps 5

Family Suite -5 Guests- With Garden View

86 sq m
Sleeps 3

Family Suite -7 Guests- With Garden View

86 sq m
Sleeps 4

Family Suite -5 Guests- With Garden View

86 sq m
Sleeps 4

Family Suite -7 Guests- With Garden View

86 sq m
Sleeps 5

Family Suite -7 Guests- With Garden View

86 sq m
Sleeps 4

Family Suite -5 Guests- With Garden View

86 sq m
Sleeps 3

Family Suite -7 Guests- With Garden View

86 sq m
Sleeps 3

Family Suite -7 Guests- With Garden View

86 sq m
Sleeps 6

About the area

Punta Cana

Bahia Principe Grand Punta Cana - All Inclusive puts you in the heart of Punta Cana, connected to the convention centre and within a 20-minute stroll of Arena Gorda Beach and Punta Blanca Golf Course. Highlights at this all-inclusive property include 7 restaurants, 5 outdoor swimming pools and a full-service spa. .A relaxing visit to Bahia Spa can include deep-tissue massages, hot stone massages, hydrotherapy and reflexology along with access to the sauna. The theme restaurant, Mikado, serves Japanese cuisine and is open for dinner. With 3 beach bars and 2 poolside bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find umbrellas, and enjoy the on-site free water park and free kids' club. Business travelers can take advantage of a meeting room, conference space, and a business centre. Additionally, you'll find a casino, free Wi-Fi in public areas and a gym. Free buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 4-property class Bávaro property include Cana Bay Golf Club and Iberostar Golf Course.

What's nearby

Punta Blanca Golf Course - 12 min walk - 1.0 km
Arena Gorda Beach - 12 min walk - 1.1 km
Iberostar Golf Course - 6 min drive - 3.0 km
Cana Bay Golf Club - 7 min drive - 2.4 km
Cortecito Beach - 11 min drive - 5.5 km

Getting around

Punta Cana (PUJ-Punta Cana Intl.) - 61 min drive

Restaurants

‪Las Olas - ‬6 min walk
‪Mikado - ‬5 min walk
‪Selections Buffet - ‬8 min drive
‪Maiko - ‬5 min walk
‪Rodeo Grill Restaurant - ‬11 min drive

About this property

Bahia Principe Grand Punta Cana - All Inclusive

Family fun on the beach, with 5 outdoor pools, near Cana Bay Golf Club

Bahia Principe Grand Punta Cana - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Bahia Principe Grand Punta Cana - All Inclusive, you'll find a full-service spa, a complimentary water park, and 5 outdoor swimming pools. There are 7 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 beach bars, 2 swim-up bars and 8 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. A casino, a children's pool, and a fitness centre are also featured at the family-friendly Bahia Principe Grand Punta Cana - All Inclusive. Self parking is free.

This 4-star Punta Cana property is smoke free.

1428 guestrooms or units

3 levels

7 dining venues

3 bars on the beach

2 bars by the pool

2 swim-up bars

8 bars or lounges

Built in 2004

Buffet breakfast (free)

Casino

Deli

Kid's club (free)

Supervised kids' activities (surcharge)

Childcare (surcharge)

Towels for the beach

Umbrellas for the beach

Poolside lounge chairs

Umbrellas for the pool

Charging station for electric cars

Business facilities

Conference space

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Games room or arcade

Library

Terrace

Garden

BBQ grill(s)

Gift shop

Beauty salon

Newspapers in lobby (free)

On-site shopping

Bellhop

No smoking on site

Water dispenser

Bahia Principe Grand Punta Cana - All Inclusive offers 1428 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies. This accommodation offers separate sitting areas and includes dining tables. Pillowtop beds feature premium bedding. LED televisions come with satellite channels. Bathrooms include a combined bath/shower unit with in-room jetted baths and a rainfall showerhead, complimentary toiletries and hairdryers.

This Punta Cana property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa, Bahia Spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is open daily.

Similar properties

Indoor pool, 3 outdoor pools, pool umbrellas, pool loungers

Pool
Breakfast included
All-inclusive
Spa

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
WiFi in public areas is free with a 3-device limit

Parking and transport

Electric car charging station on site
Return airport shuttle (surcharge)
Free self parking on site
Wheelchair-accessible parking available

Food and drink

Free buffet breakfast available daily 7:00 AM to 10:30 AM
2 poolside bars
2 swim-up bars
3 beach bars
7 restaurants
8 bars/lounges
Snack bar/deli

Restaurants on site

Bouganville
Garden Grill
Il Capriccio
Mikado
Orquidea

Things to do

15 slot machines
18-hole adjacent golf course
5 outdoor pools
Arcade/game room
Basketball
Beach volleyball
Bicycles
Bodyboard
Casino (5,931 square foot of space)
Children's pool
Fitness classes
Free children's club
Free water park
Full-service spa
Gaming table
Gym
Kayaking
Library
Mini golf
Playground
Sailing
Scuba diving
Shopping
Snorkelling
Tennis
Waterslide
Yoga classes

Family friendly

5 outdoor pools
Arcade/game room
Babysitting (surcharge)
Children's pool
Dining table
Free children's club
Free water park access
In-room cot
Laundry facilities
Mini golf
Playground
Snack bar/deli
Supervised activities for children (surcharge)
Waterslide

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Water dispenser

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

Business centre
Conference space
Meeting room

Outdoors

Barbecue grill
Beach towels
Beach umbrellas
Garden
In a nature reserve
On the beach
Pool loungers
Pool umbrellas
Terrace

Full-service spa

Body scrubs
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Reflexology
Sauna
Spa open daily
Sports massages
Steam room
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk

3 floors
Banquet hall
Built in 2004
Eco-friendly cleaning products used
Living plant wall
Smoke-free property

Room amenities

Bedroom

Blackout drapes
Free cot
Pillowtop mattress
Premium bedding

Bathroom

Free toiletries
Hair dryer
Jetted bathtub
Private bathroom
Rainfall showerhead
Shower
Shower/bathtub combination
Towels provided

Entertainment

LED TV with satellite channels

Food and drink

Coffee/tea maker
Dining table
Free bottled water
Restaurant dining guides

Air conditioning
Ceiling fan
Desk
Desk chair
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Safe
Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 PM

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 21 April 2025 to 30 November 2025 (completion date subject to change). The following areas are affected:

One of the swimming pools
Bar/lounge
Lobby
Selected guestrooms

Guests will have access to the following alternative facilities during the renovation:

Recreational facilities

Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher and a first aid kit

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

We should mention

Pool access available from 9:00 AM to 6:00 PM
Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
Free WiFi in public areas has a 3-device limit.

Property is also known as

All Inclusive Bahia

All Inclusive Bahia Principe

Bahia All Inclusive

Bahia Principe All Inclusive

Grand Bahia Principe All Inclusive

Grand Bahia Principe Punta Cana

Grand Bahia Principe Punta Cana All Inclusive

Punta Cana Grand Bahia

Bahia Principe Grand Punta Cana

Grand Bahia Principe Punta Cana All Inclusive

Bahia Principe Grand Punta Cana All Inclusive

Bahia Principe Grand Punta Cana - All Inclusive Punta Cana

Frequently asked questions

What is the cancellation policy at Bahia Principe Grand Punta Cana - All Inclusive?

Bahia Principe Grand Punta Cana - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Bahia Principe Grand Punta Cana - All Inclusive?

Yep, Bahia Principe Grand Punta Cana - All Inclusive has a free self car park.

Are there any beaches close to Bahia Principe Grand Punta Cana - All Inclusive?

Yep, Bahia Principe Grand Punta Cana - All Inclusive is a short 15-minute walk from Arena Gorda Beach. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at Bahia Principe Grand Punta Cana - All Inclusive?

Yep, Bahia Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as beachside massages.

Does Bahia Principe Grand Punta Cana - All Inclusive have a pool?

Bahia Principe Grand Punta Cana - All Inclusive has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars. The pool is open 9:00 AM to 6:00 PM. The property will be renovating one of the swimming pools from April 21 2025 until November 30 2025 (completion date subject to change).

Does Bahia Principe Grand Punta Cana - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Bahia Principe Grand Punta Cana - All Inclusive?

Bahia Principe Grand Punta Cana - All Inclusive features 3 beach bars, 5 outdoor pools and a full-service spa. All guestrooms come with Private jetted baths, pillowtop beds and premium bedding.

What makes Bahia Principe Grand Punta Cana - All Inclusive a romantic place to stay?

A hot tub, plus Jetted bath in the guestrooms, help set the scene for a romantic weekend at Bahia Principe Grand Punta Cana - All Inclusive.

Is Bahia Principe Grand Punta Cana - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Bahia Principe Grand Punta Cana - All Inclusive is a hit with families.

Are there hot tubs in the rooms at Bahia Principe Grand Punta Cana - All Inclusive?

No, but there are Jetted bath in the guestrooms.

Does Bahia Principe Grand Punta Cana - All Inclusive serve breakfast?

Sure does, complimentary buffet brekkie is served daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Bahia Principe Grand Punta Cana - All Inclusive?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Bahia Principe Grand Punta Cana - All Inclusive?

Relax with a coldie at the 3 beach bars, 2 poolside bars or 8 lounge bars, and grab a meal at the onsite restaurant that serves Japanese cuisine. The property will be renovating its bar from April 21 2025 until November 30 2025 (completion date subject to change).

What time are check-in & check-out at Bahia Principe Grand Punta Cana - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Bahia Principe Grand Punta Cana - All Inclusive?

No, pets are not allowed.

Is there a golf course on site at Bahia Principe Grand Punta Cana - All Inclusive?

There is a golf course next to Bahia Principe Grand Punta Cana - All Inclusive.

Bahia Principe Grand Punta Cana - All Inclusive Reviews

7.2

Good

7.6/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

10/10 Excellent

Tatiana, Worcester

12 June 2025

Stayed 7 nights in Jun 2025

6/10 Okay

Henry M

Travelled with family, Travelled with family and small children, Travelled with partner

12 June 2025

Liked: Cleanliness, amenities, property conditions & facilities

The resort grounds were impeccably maintained, with multiple pools and reliable internal transportation that made getting around seamless. The guest rooms were modern, spacious, and well-appointed. However, the level of service fell short of expectations. Staff interactions often felt indifferent, and guest requests were, at times, met with reluctance rather than genuine hospitality. Having previously stayed at Bahia properties in Mexico, where the service consistently felt warm, attentive, and guest-focused, the contrast was noticeable. A stronger emphasis on service excellence would meaningfully elevate the guest experience at this location.

Stayed 5 nights in Jun 2025

8/10 Good

Marilin

Travelled with family, Travelled with family and small children, Travelled with partner

11 June 2025

Liked: Cleanliness, amenities, property conditions & facilities

We loved our stay! WiFi was good. The food was good. We didn’t get sick and stayed 5 nights. Granted we didn’t drink water from the sink or shower and we brushed our teeth with bottled water which they provide more every morning. We did drink water from the restaurants as its purified water. The cleaning staff was very polite and all our belongings were exactly where we left them so that made us trust them a lot. We had two a la carte dinners: Brazilian steakhouse and Maiko I believe and those were amazing choices. We had our 3 month old with us and it was still pleasant, they accommodated us to a first floor room. We were close to the beach, the pool and some of their restaurants in the Olas building. The shuttle staff were very friendly and attentive. They ran nonstop. The front desk staff helped us with a ride back to the airport as well! I would give it a five star but we were not informed that part of the hotel was under mayor renovations that are set to be completed by Dec 2025. Another small detail is that the public restrooms are hot, not well ventilated at all. Wish they had a family restroom so I didn’t have to change my baby in front of other female guest. My partner says the men’s restroom does have the baby changing table inside the stall. Little details of course but we have no regrets. There were daily night activities and kids were welcomed. We walked the entire resort at night. They keep security around. We didn’t want to leave. We will visit again.

By one of the many pools. St this pool they always have activities and raffle authentic rum.

Brazilian steakhouse. We witnessed a wedding this day.

By the Olas building. You’ll encounter cats who mind their business. Very harmless.

Stayed 5 nights in Jun 2025

10/10 Excellent

Yathziri

11 June 2025

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 4 nights in Jun 2025

10/10 Excellent

Janet

10 June 2025

Stayed 3 nights in Jun 2025

8/10 Good

Maria

Travelled with family

9 June 2025

Liked: Property conditions & facilities

night show are entertaining

Stayed 5 nights in Jun 2025

10/10 Excellent

andrey, toronto

8 June 2025

Liked: Cleanliness, amenities, property conditions & facilities

La comida muy buens mucha variedad la atencion del personal muy bueno

Stayed 6 nights in May 2025

8/10 Good

Robert

Travelled with family

7 June 2025

Liked: Staff & service, amenities, property conditions & facilities

What they should improve on is that the reception should share more information about the place, time schedules, dining area, etc. Another thing my bedroom was infested with mosquitos. The walls and the bedsheets were stained with blood. They should prioritize keeping the rooms bug free and change and clean the sheets often.

Stayed 4 nights in Jun 2025

6/10 Okay

Michael

Travelled with family

7 June 2025

Liked: Cleanliness, amenities, property conditions & facilities

Food was not the best

Stayed 5 nights in Jun 2025

10/10 Excellent

Jose

6 June 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great time!

Stayed 7 nights in May 2025

2/10 Terrible

Ana

6 June 2025

Liked: Cleanliness

Stayed 3 nights in May 2025

8/10 Good

Norma Elizabeth Solis

6 June 2025

Stayed 7 nights in May 2025

10/10 Excellent

Asam

6 June 2025

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 5 nights in Feb 2025

10/10 Excellent

Yasleen

Travelled with family and small children

5 June 2025

Liked: Cleanliness, amenities, property conditions & facilities

We went as a group of 14 and had an amazing time! The place was super clean and really well taken care of. Food and drinks were great quality and lots of options. The staff was super friendly and always happy to help. Definitely a great spot for a fun and relaxing family trip!

Stayed 5 nights in May 2025

10/10 Excellent

TARAS

Travelled with family

5 June 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Quality of food at buffet not good. Restaurant food has much more battery taste In general I love this place, after renovating rooms looks amazing. We already visit this place twice. I strongly recommend this place 😁

Stayed 5 nights in May 2025

4/10 Poor

Orlando

Travelled with family and small children

1 June 2025

My family we can move to the another hotel because that one it’s very bad and the buffet smelling very bad

Stayed 4 nights in May 2025

2/10 Terrible

Johanny

1 June 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 11 nights in May 2025

2/10 Terrible

Courtenay

1 June 2025

Disliked: Cleanliness, amenities, property conditions & facilities

Front desk has horrible communication with it comes to customers We called front desk multiple times telling them we didn’t have a remote for our TV even went to the front desk took 3 days to get a remote for our TV, tried to order a bottle of champagne to our room for a birthday and never came, Room had a septic smell didn’t even bother to try and address it with the front desk because they don’t care anyways I would avoid this resort if you want a nice vacation

Stayed 7 nights in May 2025

6/10 Okay

Peggy A

Travelled with family

31 May 2025

Disliked: Amenities

Beautiful place and somewhat well kept. This is our third time there but i can say i probably wouldnt go back. Even with the renovations we still had issues. We thought the food was just ok. No where near what americans typically eat but catering to the Europeans. The newly rennovated room was better than previous times but the shower had mold growing in it. The bed was wonderful but sheets were dingy and stained. The appearance of the place is beautiful and well kept but dont sit on wicker furniture with material cushions if allergic to bug bites. Whatever was biting were visious on my legs. Many others had the bites too. Come to find out they dont spray. Some of the staff were great but most in my opinion were just rude.

Stayed 5 nights in May 2025

10/10 Excellent

Dora C

30 May 2025

Stayed 5 nights in May 2025

8/10 Good

Olga Iris Cruz

Travelled with family

30 May 2025

Liked: Cleanliness, staff & service

Buen ambiente, variada comida, limpieza adecuada pero las facilidades están deterioradas, los receptáculos no sirven, el abanico de techo estaba roto y gran parte del personal carece de amabilidad

Stayed 5 nights in May 2025

8/10 Good

Gloria

30 May 2025

Stayed 7 nights in May 2025

2/10 Terrible

Ghazwan Jalal

Travelled with family

29 May 2025

Disliked: Cleanliness, amenities, property conditions & facilities

Stay away from this hotel garbage AC the is bad and the customer service road everything is garbage room is garbage bath is garbage bathroom dirty stay away I’m not recommend

Stayed 3 nights in May 2025

10/10 Excellent

William

28 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Apr 2025

6/10 Okay

Nurys

28 May 2025

Stayed 4 nights in May 2025

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