See all properties
Save

Bahia Principe Fantasia Punta Cana - All Inclusive

4.0 star property
Family fun on the beach, with 2 outdoor pools, near Iberostar Golf Course

Photo gallery for Bahia Principe Fantasia Punta Cana - All Inclusive

Aerial view
Property video
Meeting facility
Restaurant
2 outdoor pools, free pool cabanas, pool umbrellas

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service

Explore the area

View map
Carretera Arena Gorda, Punta Cana, La Altagracia, 23000
  • Place, Arena Gorda Beach
    ‪8 min walk‬
  • Place, Iberostar Golf Course
    ‪5 min drive‬
  • Place, Cana Bay Golf Club
    ‪7 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪27 min drive‬

Room options

View all photos for Junior Suite Deluxe

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite Deluxe

8.4 out of 10
Very good
(143 reviews)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Sofa bed - twin
Blackout curtains
  • 45 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Deluxe

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite Deluxe

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Sofa bed - twin
Blackout curtains
  • 45 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Deluxe

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite Deluxe

7.0 out of 10
Good
(2 reviews)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Sofa bed - twin
Blackout curtains
  • 45 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Deluxe

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite Deluxe

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Sofa bed - twin
Blackout curtains
  • 45 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Deluxe Castle View

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite Deluxe Castle View

7.4 out of 10
Good
(54 reviews)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Sofa bed - twin
Blackout curtains
  • 45 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Deluxe Castle View

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite Deluxe Castle View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Sofa bed - twin
Blackout curtains
  • 45 sq m
  • Sleeps 5
  • 1 Double Bed OR 1 King Bed

View all photos for Junior Suite Deluxe Castle View

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite Deluxe Castle View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Sofa bed - twin
Blackout curtains
  • 45 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Deluxe Castle View

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite Deluxe Castle View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Sofa bed - twin
Blackout curtains
  • 45 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Deluxe Castle Front

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite Deluxe Castle Front

8.0 out of 10
Very good
(18 reviews)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Sofa bed - twin
Blackout curtains
  • 45 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Deluxe Castle Front

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite Deluxe Castle Front

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Sofa bed - twin
Blackout curtains
  • 45 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Deluxe Castle

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite Deluxe Castle

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Sofa bed - twin
Blackout curtains
  • 45 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Deluxe Castle Front

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite Deluxe Castle Front

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Sofa bed - twin
Blackout curtains
  • 45 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Deluxe

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite Deluxe

7.2 out of 10
Good
(17 reviews)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Sofa bed - twin
Blackout curtains
  • 45 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Deluxe Castle View

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite Deluxe Castle View

8.0 out of 10
Very good
(11 reviews)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Sofa bed - twin
Blackout curtains
  • 45 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Deluxe Castle Front

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite Deluxe Castle Front

8.0 out of 10
Very good
(1 review)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Sofa bed - twin
Blackout curtains
  • 45 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

You may also like

Ad
3 outdoor pools, open 8:00 AM to 11:00 PM, pool umbrellas, pool loungers

Paradisus Grand Cana - All Suites - All Inclusive

Bávaro
  • Pool
  • All-inclusive
  • Spa
  • Pet-friendly
4.2 out of 5, Very good, 1,206 reviews
The price is AU$645
includes taxes & fees
29 Oct - 30 Oct
Paradisus Grand Cana - All Suites - All Inclusive

About the area

Punta Cana

An all-inclusive stay in Punta Cana awaits you at Bahia Principe Fantasia Punta Cana - All Inclusive. Within just a 15-minute stroll, you'll find Arena Gorda Beach and Punta Blanca Golf Course. Highlights at this beachfront property include 4 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include massages, body scrubs and facials along with access to the sauna and hot tub. With 4 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free water park and free kids' club. Business travelers can take advantage of 2 meeting rooms and a business centre. Plus you'll find a casino, free Wi-Fi in public areas and a gym. Free buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 4-property class Bávaro property include Cana Bay Golf Club and Iberostar Golf Course.

What's nearby

  • Arena Gorda Beach - 8 min walk - 0.7 km
  • Punta Blanca Golf Course - 12 min walk - 1.0 km
  • Iberostar Golf Course - 5 min drive - 2.7 km
  • Cana Bay Golf Club - 7 min drive - 3.3 km
  • Cortecito Beach - 10 min drive - 5.1 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 33 min drive

Restaurants

  • ‪Bahia Principe Lobby Bar - ‬7 min walk
  • ‪Acuario Restaurant Buffet - ‬7 min walk
  • ‪Bar Ambar Hotel Lobby - ‬8 min walk
  • ‪Coffee Shop - ‬7 min walk
  • ‪Restaurante Colonial - ‬10 min walk

About this property

Bahia Principe Fantasia Punta Cana - All Inclusive

Family fun on the beach, with 2 outdoor pools, near Iberostar Golf Course
Bahia Principe Fantasia Punta Cana - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Bahia Principe Fantasia Punta Cana - All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar and a poolside bar. A computer station is on site and WiFi is free in public spaces. This Art Deco property also offers a complimentary water park, a complimentary children's club and a children's pool. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Punta Cana property.

  • 512 guestrooms or units
  • 3 levels
  • 4 dining venues
  • 4 bars or lounges
  • Built in 2016
  • Buffet breakfast (free)
  • Casino
  • Karaoke
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Bahia Principe Fantasia Punta Cana - All Inclusive offers 512 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies or patios. This accommodation offers separate sitting areas. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Similar properties

Terrace/patio
Bahia Principe Luxury Esmeralda - All Inclusive - Newly Renovated
  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
4.2 out of 5, Very good, 1,004 reviews
Bahia Principe Luxury Esmeralda - All Inclusive - Newly Renovated

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 4 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 15 slot machines
  • 2 outdoor pools
  • Arcade/game room
  • Bodyboard
  • Casino (5,931 square foot of space)
  • Children's pool
  • Ecotours
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Free water park
  • Full-service spa
  • Gaming table
  • Gym
  • Karaoke
  • Kayaking
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Skydiving
  • Snorkelling
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • In a nature reserve
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2016
  • Designated smoking areas
  • Eco-friendly cleaning products used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa and Mastercard. Cash is not accepted. This property uses eco-friendly cleaning products.

Property is also known as

Luxury Bahia Principe Fantasia All Inclusive Punta Cana
Fantasia Bahia Principe All Inclusive All-inclusive property
Luxury Bahia Principe Fantasia Punta Cana
Luxury Bahia Principe Fantasia
Luxury Bahia Principe Fantasy
Fantasia Bahia Principe Punta Cana All Inclusive
Fantasia Bahia Principe All Inclusive
Luxury Bahia Principe Fantasia All Inclusive
Bahia Principe Fantasia Punta Cana
Fantasia Bahia Principe Punta Cana All Inclusive
Bahia Principe Fantasia Punta Cana All Inclusive
Bahia Principe Fantasia Punta Cana - All Inclusive Punta Cana

Frequently asked questions

What is the cancellation policy at Bahia Principe Fantasia Punta Cana - All Inclusive?

Bahia Principe Fantasia Punta Cana - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Bahia Principe Fantasia Punta Cana - All Inclusive?

Yep, Bahia Principe Fantasia Punta Cana - All Inclusive has a free self car park.

Are there any beaches close to Bahia Principe Fantasia Punta Cana - All Inclusive?

Yep, Bahia Principe Fantasia Punta Cana - All Inclusive is a short 10-minute walk from Arena Gorda Beach. Fun beach activities include snorkelling, scuba diving and kayaking.

Is there a spa on site at Bahia Principe Fantasia Punta Cana - All Inclusive?

Yep, there is an onsite spa at Bahia Principe Fantasia Punta Cana - All Inclusive. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Bahia Principe Fantasia Punta Cana - All Inclusive have a pool?

Yep, and guests love it! Bahia Principe Fantasia Punta Cana - All Inclusive has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

Does Bahia Principe Fantasia Punta Cana - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Bahia Principe Fantasia Punta Cana - All Inclusive?

Bahia Principe Fantasia Punta Cana - All Inclusive features 2 outdoor pools, a full-service spa and free pool cabanas. All guestrooms come with Private jetted baths and 24-hour room service.

What makes Bahia Principe Fantasia Punta Cana - All Inclusive a romantic place to stay?

A hot tub and 24-hour room service, as well as Jetted bath and private balconies in the guestrooms, help set the scene for a romantic weekend at Bahia Principe Fantasia Punta Cana - All Inclusive.

Is Bahia Principe Fantasia Punta Cana - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Bahia Principe Fantasia Punta Cana - All Inclusive is a hit with families.

Are there hot tubs in the rooms at Bahia Principe Fantasia Punta Cana - All Inclusive?

No, but there are Jetted bath in the guestrooms.

Does Bahia Principe Fantasia Punta Cana - All Inclusive serve breakfast?

Yeah, complimentary buffet breakfast is offered daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Bahia Principe Fantasia Punta Cana - All Inclusive?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Bahia Principe Fantasia Punta Cana - All Inclusive?

Yep, they've got a beach bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Bahia Principe Fantasia Punta Cana - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Bahia Principe Fantasia Punta Cana - All Inclusive?

No, pets are not allowed.

Is there a golf course on site at Bahia Principe Fantasia Punta Cana - All Inclusive?

There isn't one on site, but Punta Blanca Golf Course is a short 12-minute walk away.

Reviews

Bahia Principe Fantasia Punta Cana - All Inclusive Reviews

8.4

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 1339 out of 2388 reviews
Rating 8 - Good. 477 out of 2388 reviews
Rating 6 - Okay. 276 out of 2388 reviews
Rating 4 - Poor. 143 out of 2388 reviews
Rating 2 - Terrible. 153 out of 2388 reviews

Reviews

10/10 Excellent

linda maria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything at the hotel was wonderful especially the Spa, much needed.
Stayed 7 nights in Jul 2025

8/10 Good

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Frannelliz

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 4 nights in Jul 2025

8/10 Good

Carmen Rosa Valentin Del

Stayed 6 nights in Jul 2025

10/10 Excellent

Jenniffer Hernandez de la

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it definitely coming back next year
Stayed 7 nights in Jul 2025

10/10 Excellent

Lenay

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 5 nights in Jul 2025

6/10 Okay

George

Stayed 3 nights in Jul 2025

4/10 Poor

Elexis

Travelled with family and small children
Liked: Amenities
The pool water park food was good the room had bugs the AC didn't work at all the room was always hot didn't get food sleep the rooms are dated needs a make over wouldn't stay here
Stayed 4 nights in Jul 2025

10/10 Excellent

Dianne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at Bahia Principe Fantasia . Definitely coming back .
Stayed 5 nights in Jul 2025

10/10 Excellent

Ana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente experiencia. Recomiendo este hotel a quien aún no lo haya visitado. La comida excelente , el servicio, la pasamos muy bien. Espero volver pronto 🇩🇴
Stayed 5 nights in Jul 2025

10/10 Excellent

Tracey

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was friendly and so welcoming. We really enjoyed our stay.
Stayed 5 nights in Jul 2025

10/10 Excellent

Jorsida

Stayed 9 nights in Jul 2025

10/10 Excellent

Tewodros

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is likable.
Stayed 7 nights in Jul 2025

2/10 Terrible

Jamie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is dirty and run down. Needs to be updated. Our room had leaks from the ceiling and caused flooding in the room. The teen club and teen gym were closed. There were no activities for kids older then 5. Teens weren’t allowed in the regular gym. The buffets were dirty. The dishes were never fully clean. You waiting 25 minutes for a glass of water. The staff was rude and would roll their eyes anytime you asked for anything. I would never return or recommend this resort to anyone
Stayed 6 nights in Jul 2025

6/10 Okay

Robert Richard

Travelled with family
Liked: Amenities
No me gustó que realizara dos solicitudes: una para un problema con la TV (el técnico fue a la habitación y vio que el problema era el control, se lo llevó y no volvió a traerlo). El segundo problema era con el lavamanos, que solo tiraba agua caliente y no me lo resolvieron. Y también, por problemas de salud, se manchó una sábana con heces fecales, pero nunca la cambiaron y me seguían poniendo la misma sábana. Pero me gustó que algunos empleados dieron un servicio excepcional.
Stayed 3 nights in Jul 2025

10/10 Excellent

mildred

Stayed 4 nights in Jul 2025

10/10 Excellent

amarilys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort for families
Stayed 5 nights in Jul 2025

8/10 Good

Marianela de la caridad

Liked: Cleanliness, staff & service
Good for kids but the hotel needs maintenax
Stayed 4 nights in Jul 2025

6/10 Okay

Bibi

Travelled with partner
Liked: Cleanliness, amenities
Overall Experience I recently stayed at this hotel for four days and had a mixed experience. While there were some positives, several issues detracted from what could have been a more enjoyable stay. What I Loved The hotel's family-friendly atmosphere was definitely a highlight. It's clear they cater well to guests traveling with children, which made our stay more comfortable and stress-free. Areas for Improvement Language Barrier: One significant challenge was the limited number of English-speaking staff members. This made communication difficult at times and affected our ability to get assistance when needed. Room Quality: The rooms were fairly average - nothing particularly impressive but adequate for our needs. They met basic expectations without any standout features. Maintenance Issues: Upon arrival, we discovered the TV remote wasn't working. Despite requesting a replacement, we never received one throughout our entire four-day stay. This kind of unresolved maintenance issue was frustrating and easily preventable. Dining Reservations: The restaurant reservation system was inconvenient. You cannot book dinner reservations in advance - instead, you must secure your spot immediately upon arrival at the hotel. This creates unnecessary stress and limits dining flexibility. Final Thoughts While the family-friendly environment was appreciated, the hotel needs to address several operational issues. Better English language support, more responsive maintenance service, and an im
Stayed 3 nights in Jul 2025

8/10 Good

Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need more entertainment at night. The Beach area is horrible with a bunch of brown weeds its very unenjoyable. Need more English speaking staff. Overall the premises is beautiful.
Stayed 4 nights in Jul 2025

10/10 Excellent

Antonio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
.
Stayed 4 nights in Jul 2025

10/10 Excellent

Roxana

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place great for kids
Stayed 6 nights in Jul 2025

10/10 Excellent

EDUARDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super
Stayed 6 nights in Jul 2025

10/10 Excellent

Joseph

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is great
Stayed 4 nights in Jul 2025

8/10 Good

Danny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tha A la Carta restaurants was amazing especially the Mexican and Brazilian restaurant
Stayed 7 nights in Jul 2025