Bahia Principe Fantasia Punta Cana - All Inclusive

4.0 star property
Family fun on the beach, with 2 outdoor pools, near Iberostar Golf Course

Room options

View all photos for Junior Suite Deluxe

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite Deluxe

8.4 out of 10
Very good
(145 reviews)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Sofa bed
Blackout curtains
  • 45 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Deluxe

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite Deluxe

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Sofa bed
Blackout curtains
  • 45 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Deluxe

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite Deluxe

7.0 out of 10
Good
(2 reviews)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Sofa bed
Blackout curtains
  • 45 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Deluxe

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite Deluxe

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Sofa bed
Blackout curtains
  • 45 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Deluxe Castle View

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite Deluxe Castle View

7.4 out of 10
Good
(55 reviews)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Sofa bed
Blackout curtains
  • 45 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Deluxe Castle View

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite Deluxe Castle View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Sofa bed
Blackout curtains
  • 45 sq m
  • Sleeps 5
  • 1 Double Bed OR 1 King Bed

View all photos for Junior Suite Deluxe Castle View

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite Deluxe Castle View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Sofa bed
Blackout curtains
  • 45 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Deluxe Castle View

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite Deluxe Castle View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Sofa bed
Blackout curtains
  • 45 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Deluxe Castle Front

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite Deluxe Castle Front

8.0 out of 10
Very good
(19 reviews)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Sofa bed
Blackout curtains
  • 45 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Deluxe Castle Front

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite Deluxe Castle Front

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Sofa bed
Blackout curtains
  • 45 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Deluxe Castle

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite Deluxe Castle

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Sofa bed
Blackout curtains
  • 45 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Deluxe Castle Front

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite Deluxe Castle Front

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Sofa bed
Blackout curtains
  • 45 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Deluxe

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite Deluxe

7.2 out of 10
Good
(17 reviews)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Sofa bed
Blackout curtains
  • 45 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Deluxe Castle View

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite Deluxe Castle View

8.0 out of 10
Very good
(11 reviews)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Sofa bed
Blackout curtains
  • 45 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Deluxe Castle Front

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite Deluxe Castle Front

8.0 out of 10
Very good
(1 review)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Sofa bed
Blackout curtains
  • 45 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

About the area

Punta Cana

An all-inclusive stay in Punta Cana awaits you at Bahia Principe Fantasia Punta Cana - All Inclusive. Within just a 15-minute stroll, you'll find Arena Gorda Beach and Punta Blanca Golf Course. Highlights at this beachfront property include 4 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include massages, body scrubs and facials along with access to the sauna and hot tub. With 4 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free water park and free kids' club. Business travelers can take advantage of 2 meeting rooms and a business centre. Plus you'll find a casino, free Wi-Fi in public areas and a gym. Free buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 4-property class Bávaro property include Cana Bay Golf Club and Iberostar Golf Course.

What's nearby

  • Arena Gorda Beach - 8 min walk - 0.7 km
  • Splash Water Park - 10 min walk - 0.9 km
  • Punta Blanca Golf Course - 12 min walk - 1.0 km
  • Cana Bay Golf Club - 7 min drive - 3.3 km
  • Bavaro Beach - 21 min drive - 12.5 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 33 min drive

Restaurants

  • ‪Bahia Principe Lobby Bar - ‬7 min walk
  • ‪Caney Buffet - ‬2 min walk
  • ‪Bar Ambar Hotel Lobby - ‬8 min walk
  • ‪Yurta - ‬4 min walk
  • ‪Acuario Restaurant Buffet - ‬7 min walk

About this property

Bahia Principe Fantasia Punta Cana - All Inclusive

Family fun on the beach, with 2 outdoor pools, near Iberostar Golf Course
Bahia Principe Fantasia Punta Cana - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Bahia Principe Fantasia Punta Cana - All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar and a poolside bar. A computer station is on site and WiFi is free in public spaces. This Art Deco property also offers a complimentary water park, a complimentary children's club and a children's pool. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Punta Cana property.

  • 512 guestrooms or units
  • 3 levels
  • 4 dining venues
  • 4 bars or lounges
  • Built in 2016
  • Buffet breakfast (free)
  • Casino
  • Karaoke
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Bahia Principe Fantasia Punta Cana - All Inclusive offers 512 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies or patios. This accommodation offers separate sitting areas. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Similar properties

Aerial view
Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive
  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
4.2 out of 5, Very good, 5,070 reviews
Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 4 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 15 slot machines
  • 2 outdoor pools
  • Arcade/game room
  • Bodyboard
  • Casino (5,931 square foot of space)
  • Children's pool
  • Ecotours
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Free water park
  • Full-service spa
  • Gaming table
  • Gym
  • Karaoke
  • Kayaking
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Skydiving
  • Snorkelling
  • Splash pad
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Splash pad
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • In a nature reserve
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2016
  • Designated smoking areas
  • Eco-friendly cleaning products used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa and Mastercard. Cash is not accepted. This property uses eco-friendly cleaning products.

Property is also known as

Luxury Bahia Principe Fantasia All Inclusive Punta Cana
Fantasia Bahia Principe All Inclusive All-inclusive property
Luxury Bahia Principe Fantasia Punta Cana
Luxury Bahia Principe Fantasia
Luxury Bahia Principe Fantasy
Fantasia Bahia Principe Punta Cana All Inclusive
Fantasia Bahia Principe All Inclusive
Luxury Bahia Principe Fantasia All Inclusive
Bahia Principe Fantasia Punta Cana
Fantasia Bahia Principe Punta Cana All Inclusive
Bahia Principe Fantasia Punta Cana All Inclusive
Bahia Principe Fantasia Punta Cana - All Inclusive Punta Cana

Frequently asked questions

What is the cancellation policy at Bahia Principe Fantasia Punta Cana - All Inclusive?

Bahia Principe Fantasia Punta Cana - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Bahia Principe Fantasia Punta Cana - All Inclusive?

Yep, Bahia Principe Fantasia Punta Cana - All Inclusive has a free self car park.

Are there any beaches close to Bahia Principe Fantasia Punta Cana - All Inclusive?

Yep, Bahia Principe Fantasia Punta Cana - All Inclusive is a short 10-minute walk from Arena Gorda Beach. Fun beach activities include snorkelling, scuba diving and kayaking.

Is there a spa on site at Bahia Principe Fantasia Punta Cana - All Inclusive?

Yep, there is an onsite spa at Bahia Principe Fantasia Punta Cana - All Inclusive. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Bahia Principe Fantasia Punta Cana - All Inclusive have a pool?

Yep, and guests love it! Bahia Principe Fantasia Punta Cana - All Inclusive has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

Does Bahia Principe Fantasia Punta Cana - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Bahia Principe Fantasia Punta Cana - All Inclusive?

Bahia Principe Fantasia Punta Cana - All Inclusive features 2 outdoor pools, a full-service spa and free pool cabanas. All guestrooms come with Private jetted baths and 24-hour room service.

What makes Bahia Principe Fantasia Punta Cana - All Inclusive a romantic place to stay?

A hot tub and 24-hour room service, as well as Jetted bath and private balconies in the guestrooms, help set the scene for a romantic weekend at Bahia Principe Fantasia Punta Cana - All Inclusive.

Is Bahia Principe Fantasia Punta Cana - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Bahia Principe Fantasia Punta Cana - All Inclusive is a hit with families.

Are there hot tubs in the rooms at Bahia Principe Fantasia Punta Cana - All Inclusive?

No, but there are Jetted bath in the guestrooms.

Does Bahia Principe Fantasia Punta Cana - All Inclusive serve breakfast?

Yeah, complimentary buffet breakfast is offered daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Bahia Principe Fantasia Punta Cana - All Inclusive?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Bahia Principe Fantasia Punta Cana - All Inclusive?

Yep, they've got a beach bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Bahia Principe Fantasia Punta Cana - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Bahia Principe Fantasia Punta Cana - All Inclusive?

No, pets are not allowed.

Is there a golf course on site at Bahia Principe Fantasia Punta Cana - All Inclusive?

There isn't one on site, but Punta Blanca Golf Course is a short 12-minute walk away.

Bahia Principe Fantasia Punta Cana - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1325 out of 2368 reviews
Rating 8 - Good. 473 out of 2368 reviews
Rating 6 - Okay. 279 out of 2368 reviews
Rating 4 - Poor. 140 out of 2368 reviews
Rating 2 - Terrible. 151 out of 2368 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Devya

Liked: Staff & service, amenities, property conditions & facilities
My stay with my family was amazing , from room service and the woman who clean my room , she always create surprises for me and my family. We were welcome like family , I love the fact that there are more workers on the resort that speak English. I was able to celebrate my father 70th bday , with special treatment from the manager at the buffet. Overall my stay was amazing and would definitely recommend.
Stayed 5 nights in Sep 2025

10/10 Excellent

Israel Alain Vazquez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel excellent service 👍👍
Stayed 5 nights in Sep 2025

10/10 Excellent

Gretter

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Clean room, friendly, excellent services, different variety of food, beautiful people
Stayed 8 nights in Sep 2025

10/10 Excellent

Susan Angela

Stayed 6 nights in Jun 2025

10/10 Excellent

Maribel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people who work there are excellent, I totally recommend it.
Stayed 6 nights in Sep 2025

10/10 Excellent

Morries

Liked: Cleanliness
Everything was perfect
Stayed 4 nights in Sep 2025

10/10 Excellent

Nasheeba

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing stay at the resort esp if you are traveling with kids. It had a perfect combination of activities for both adults and kids. The property were upto date with ongoing construction in some area of the resort, but it didnt effect the stay. The staffs are super helpful and friendly. The water park for the kids is perfect. Overall amazing experience with everything.
Stayed 5 nights in Sep 2025

10/10 Excellent

Rossi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it. Love it. Love it. The best I have visited so far!
Stayed 4 nights in Sep 2025

8/10 Good

Clairon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Daylin Granado

Stayed 5 nights in Sep 2025

10/10 Excellent

PEDRO

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent to go with kids
Stayed 5 nights in Sep 2025

6/10 Okay

sona

Disliked: Property conditions & facilities
The hotel is pretty run down
Stayed 3 nights in Aug 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing friendly staff and the all- inclusive aspect cant be underestimated.
Stayed 3 nights in Sep 2025

10/10 Excellent

Ixciar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’re so grateful to have celebrated my son’s special day here. The facilities are always on point and service impeccable. The team really goes above and beyond to ensure each guest is accommodated and happy. They also keep the room and grounds immaculately clean. This is our second time here and look forward to staying at the other Bahia Principe properties
Stayed 5 nights in Sep 2025

8/10 Good

Chanel

Liked: Staff & service, property conditions & facilities
It’s a nice place to vacation. The room service wasn’t so great. The house keep never came and I had to request several times to clean the room.
Stayed 4 nights in Aug 2025

8/10 Good

Larissa Colon

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
El hotel en general es excelente para familias con niños, los restaurantes con reserva exquisitos, los buffet de desayuno, almuerzo y cena muy variados y comida de calidad. Debería mejorar la atención al cliente y la amabilidad de bartenders y meseros. Hubo sus excepciones claro está de algunos meseros y meseras que nos atendieron muy bien pero fueron la minoría. Las actividades de día muy buenas, y la piscina es bellísima y muy grande. En las noches los show son bastante promedios, nada muy espectacular. Recomendación cambiar los muebles de ratán, los cojines de las sillas en el área del lobby donde te sientes te da rash la madera.
Stayed 7 nights in Sep 2025

10/10 Excellent

M-Tani Isis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Sep 2025

2/10 Terrible

Balamurali

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Kids water park closed for majority of the stay. Rude and unresponsive staff.
Stayed 5 nights in Sep 2025

10/10 Excellent

Gloria Veronica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this resort for 7 days with my three children and we had an amazing time, they were offered kid friendly cocktails the staff were so nice and had activities in the main pool. Water park and access to multiple resorts walking distance. I would recommend this resort to families
The castle
Stayed 7 nights in Sep 2025

2/10 Terrible

Yoandy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
dirty room, awful furniture, horrible food
Stayed 5 nights in Sep 2025

10/10 Excellent

Daisy irene

Liked: Cleanliness, staff & service, property conditions & facilities
Regresses nis Encanto el lugar para pasar en familia , mis niños la pasaron muy bien
Stayed 4 nights in Sep 2025

10/10 Excellent

Yaritza

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Sep 2025

4/10 Poor

Simindokht

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Arriving at the airport in Punta Cana was a headache. I need to do a better job improving the airport. Airport has a mixup open and closed areas where warm arrogates in the places that are condition and makes it very humid. The passport check is too long simply put and also the buses to come and pick you up from the airplane simply in convenience that’s for the hotel itself had a lot of amenities for children. You could also access other restaurants, but here’s the issue you had all of the travellers in the hotel booking the same restaurants so all the restaurants pretty much booked except the crappy one. We had to use tire buffet all the time. Staff are very slow and most do but speak good English even at front desk
Stayed 4 nights in Aug 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Fausto

Stayed 4 nights in Jun 2025