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Hotel Ilaia

3.0 star property
Hotel in Punta Arenas with free breakfast and 24-hour front desk

Photo gallery for Hotel Ilaia

Living area
Superior Double or Twin Room
Exterior
Interior
Interior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • All-inclusive
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Parking included
The current price is AU$234
5 Nov - 6 Nov

Explore the area

View map
351 Capitán Ignacio Carrera Pinto, Punta Arenas, Región de Magallanes
  • Place, Palacio Sara Braun
    ‪11 min walk‬
  • Place, Punta Arenas Cemetery
    ‪13 min walk‬
  • Place, Port of Punta Arenas
    ‪16 min walk‬
  • Airport, Punta Arenas (PUQ-Carlos Ibanez Del Campo Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Heating
Blackout curtains
Hairdryer
Rainfall showerhead
Private bathroom
Daily housekeeping
  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Heating
Blackout curtains
Hairdryer
Rainfall showerhead
Private bathroom
Wardrobe
Daily housekeeping
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

Highlights

Heating
Blackout curtains
Hairdryer
Rainfall showerhead
Private bathroom
Daily housekeeping
  • Sleeps 3
  • 3 Twin Beds

View all photos for Basic Double Room

Basic Double Room | In-room dining

Basic Double Room

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Heating
Blackout curtains
Rainfall showerhead
Hairdryer
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

Family Quadruple Room

Highlights

Heating
Blackout curtains
Rainfall showerhead
Hairdryer
Daily housekeeping
  • City view
  • Sleeps 5
  • 3 Twin Beds and 1 Queen Bed

About the area

Punta Arenas

At Hotel Ilaia you'll be within just a 15-minute stroll of Cerro la Cruz Viewpoint and Palacio Sara Braun. Highlights at this hotel include free daily breakfast and free self-parking. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Additionally, you'll find luggage storage. Free full breakfast is available daily between 7:30 AM and 11:00 AM. .Places within a 15-minute walk of this 3-property class Punta Arenas hotel include Santuario Maria Auxiliadora and Centro Cultural Braun Menendez.

What's nearby

  • Cerro la Cruz Viewpoint - 7 min walk - 0.7 km
  • Santuario Maria Auxiliadora - 9 min walk - 0.8 km
  • Palacio Sara Braun - 11 min walk - 0.9 km
  • Punta Arenas Cemetery - 13 min walk - 1.1 km
  • Port of Punta Arenas - 16 min walk - 1.4 km

Getting around

  • Punta Arenas (PUQ-Carlos Ibanez Del Campo Intl.) - 30 min drive

Restaurants

  • ‪Birra! Cerveza & Buena Mesa - ‬8 min walk
  • ‪Hotel La Yegua Loca - ‬7 min walk
  • ‪Restaurant Sabores - ‬7 min walk
  • ‪Café Helados & Repostería Nómade - ‬6 min walk
  • ‪Dejavú Pub - ‬9 min walk

About this property

Hotel Ilaia

Hotel in Punta Arenas with free breakfast and 24-hour front desk
Some rates at Hotel Ilaia are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Free breakfast is available daily. Public spaces have free WiFi. Self parking is free.

This 3-star Punta Arenas hotel is smoke free.

  • 8 guestrooms or units
  • Full breakfast (free)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • No smoking on site
Hotel Ilaia offers 8 accommodations with a hairdryer and blackout curtains. This Punta Arenas hotel provides complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking options include a carport

Food and drink

  • Free full breakfast available daily 7:30 AM to 11:00 AM

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: noon; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel ILAIA Hotel
Hotel ILAIA Punta Arenas
Hotel ILAIA Hotel Punta Arenas

Frequently asked questions

What is the cancellation policy at Hotel Ilaia?

Hotel Ilaia offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Ilaia?

As of 4 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel Ilaia on 5 Nov 2025 start from AU$233.77, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Ilaia?

Yep, Hotel Ilaia has a free self car park.

Does Hotel Ilaia serve breakfast?

Yep, complimentary full breakfast is on offer daily from 7:30 AM to 11:00 AM.

Is there a free airport shuttle available at Hotel Ilaia?

No, Hotel Ilaia does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Ilaia?

Check-in begins at noon. Check-out time is 11:00 AM.

Are pets allowed at Hotel Ilaia?

No, pets are not allowed.

Reviews

Hotel Ilaia Reviews

9.8

Exceptional

10/10

Cleanliness

10/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness
Rating 10 - Excellent. 61 out of 71 reviews
Rating 8 - Good. 7 out of 71 reviews
Rating 6 - Okay. 3 out of 71 reviews
Rating 4 - Poor. 0 out of 71 reviews
Rating 2 - Terrible. 0 out of 71 reviews

Reviews

10/10 Excellent

Nadiya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice simple aesthetic, lovely staff, GREAT breakfast. Grab and go food options were very helpful given our late arrival.
Stayed 2 nights in Mar 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Yann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cool little hotel

Wonderful little place with genuinely friendly staff. Cool viewing deck at top
Stayed 1 night in Mar 2025

10/10 Excellent

Parul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel in good location. Large comfortable rooms. Excellent service and wonderful vegan breakfast included.
Stayed 3 nights in Mar 2025

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Easy walk to casino and grocery store. Lots of nice restaurants within walking distance. Easy to flag a cab if needed
Stayed 3 nights in Feb 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Hotel Ilaia went out of their way to be friendly and helpful. There uplifting messages on the walks, which the staff lived up to. It was a joy to stay. Highly recommended
Stayed 1 night in Jan 2025

6/10 Okay

Naomi

Stayed 1 night in Jan 2025

10/10 Excellent

Sibylla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is extremely nice and helpful. We had no idea how important the POI paper is until they told us, because the pass port officer did not inform us. Please do not through it away and keep it in a safe place!!! Furthermore the breakfast was exceptional especially because we had not electricity for about 1 hour before - I have no idea how they managed it!!! Just perfect. Good tips about restaurants in neighborhood. We enjoyed walking around town and port area. Very nice can highly recommend it
Stayed 1 night in Jan 2025

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay in Punta Arenas

The staff was friendly and helpful. The room was very comfortable and bright. The location is great for seeing local sights.
Stayed 1 night in Jan 2025

10/10 Excellent

Mahesh

Stayed 2 nights in Jan 2025

8/10 Good

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
It waa a good ecperi3ence and also the service by staff was extraordinary, the food and breakfast were great and some limited choices for other restaurants in the area but overall was a great experience.
Stayed 4 nights in Jan 2025

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dr. Bob

Just a nice small friendly hotel. Upstairs sun room is terrific! Location is walkable to center of town.
Stayed 1 night in Jan 2025

10/10 Excellent

Paulo Eduardo

Stayed 5 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

The hotel was amazing. Made us feel special. Helped us make dinner reservations and the breakfast was incredible. Perfect for a stay over.
Stayed 1 night in Jan 2025

10/10 Excellent

Byron

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The people make you feel so comfortable. More like visiting a friends large a5econd home than staying in a hotel. Felt like i was being treated to breakfast by my mother (until my wife reminded me that we may be older than her). Everyone cares. Basic service - no TV etc and a bit rustic. $3us uber to downtown. Near the lookout and a great restaurant also with views (where we enjoyed a fabulous dinner). Book your stay!
Stayed 2 nights in Jan 2025

10/10 Excellent

Scott

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and helpful staff. Lovely room. View balcony great!
Stayed 3 nights in Jan 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful staff and large clean rooms.

The lady in the lobby was fluent in English and she was incredibly nice and friendly. She showed us to our room and showed us free coffee, tea and mini-muffins available 24-hours a day. There is a lovely lobby on the first floor and a charming sitting area on the top floor with a stunning view of the town.
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Punta Arenas

Excellent service and value.wouod highly recommend!
Stayed 2 nights in Jan 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cute hotel well located in the city. A delicious breakfast was included with your stay. Would highly recommend!!
Stayed 2 nights in Jan 2025

10/10 Excellent

Kris, Katy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value and clean room and great staff
Stayed 1 night in Jan 2025

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly and helpful. They arranged lunch, an early breakfast and a massage for my family. The room was spacious, the roof is amazing (with a view) and the breakfast was delicious. Highly recommend!!
Stayed 1 night in Dec 2024

10/10 Excellent

Ratna

Liked: Staff & service, property conditions & facilities
Great customer service
Stayed 1 night in Dec 2024

10/10 Excellent

Alexandra

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel clean and so calm.
Stayed 2 nights in Dec 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, friendly and helpful staff. The sunroom that offers a panoramic view of Punta Arenas is great!
Stayed 1 night in Dec 2024