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Hotel Cielo y Selva

2.5 star property
Waterfront hotel with an outdoor pool

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Photo gallery for Hotel Cielo y Selva

On the beach, white sand
On the beach, white sand
Public bath
Family Tent, Pool Access, Beachfront
Daily cooked-to-order breakfast for a fee
Reviews
9.0

Wonderful

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • HousekeepingHousekeepingHousekeeping
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Parking includedParking includedParking included

Explore the area

Map
Carretera Tulum - Punta Allen, KM 42, Punta Allen, QROO, 77768
  • Popular LocationSian Ka'an Biosphere Reserve1 min walk
  • Popular LocationPunta Allen Park10 min walk
  • Popular LocationSol Caribe Beach14 min drive

Room options

View all photos for Family Tent, Pool Access, Beachfront

Family Tent, Pool Access, Beachfront

Family Tent, Pool Access, Beachfront

10/10 Exceptional

Highlights

Fan
Rainfall showerhead
Daily housekeeping
  • 19.63 sq m
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Private Bathroom, Beach View

Room, Private Bathroom, Beach View

Room, Private Bathroom, Beach View

Highlights

Fan
Rainfall showerhead
Private bathroom
Daily housekeeping
In-room safe
  • 23 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Cabin, Private Bathroom, Beach View

Cabin, Private Bathroom, Beach View

Cabin, Private Bathroom, Beach View

Highlights

Fan
Rainfall showerhead
Private bathroom
Daily housekeeping
In-room safe
  • 23 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Standard Tent

Standard Tent

Standard Tent

10/10 Exceptional

Highlights

Rainfall showerhead
Daily housekeeping
  • Beach view
  • Sleeps 2
  • 1 Queen Bed

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Property entrance
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Spa
Free WiFi
Housekeeping
4.4 out of 5, Excellent, (5)
The price is AU$622
for 1 night
includes taxes & fees
6 June - 7 June
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About the area

Punta Allen

Hotel Cielo y Selva places you steps from Sian Ka'an Biosphere Reserve and within a 15-minute stroll of Punta Allen Park. Highlights at this beachfront hotel include a restaurant, an outdoor swimming pool and free self-parking. .The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy access to bike hire and a playground. Additionally, you'll find free Wi-Fi in public areas and coffee/tea in a common area. Each morning cooked-to-order breakfast is available. .In proximity to this Punta Allen hotel you'll find Tulum Beach.

What's nearby

  • Sian Ka'an Biosphere Reserve - 1 min walk
  • Punta Allen Park - 10 min walk
  • Sol Caribe Beach - 14 min drive
  • Tulum Beach - 70 min drive
  • Tulum Mayan Ruins - 103 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 178 min drive

Restaurants

  • Las Palapas de Punta Allen - 9 min walk
  • Restaurante Gaytanes - 7 min walk
  • Sol Caribe - 12 min drive
  • Loncheria Lucy - 6 min walk
  • Las Palapas - 5 min drive

About this property

Hotel Cielo y Selva

Waterfront hotel with an outdoor pool
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, a terrace, and tour/ticket assistance are also featured at Hotel Cielo y Selva. Self parking is free.

Smoking is allowed in designated areas at this Punta Allen hotel.

  • 14 guestrooms or units
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • Outdoor picnic space
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hotel Cielo y Selva offers 14 accommodations. Bathrooms include a shower with a rainfall showerhead. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available for a fee: MXN 120 to 150 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Outdoor pool
  • Playground

Family friendly

  • Outdoor pool
  • Playground

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Daily housekeeping
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a national park
  • On the beach
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

More

  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Cielo y Selva

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 120 to 150 per person
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation. Contactless check-out is available.

We should mention

  • Children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Cielo y Selva Hotel
Hotel Cielo y Selva Punta Allen
Hotel Cielo y Selva Hotel Punta Allen

Frequently asked questions

Is parking available at Hotel Cielo y Selva?

Yep, Hotel Cielo y Selva has a free self car park.

How much does it cost to stay at Hotel Cielo y Selva?

As of 23 May 2024, prices found for a 1-night stay for 2 adults at Hotel Cielo y Selva on 6 June 2024 start from AU$196.86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel Cielo y Selva?

The closest beach to Hotel Cielo y Selva is Tulum Beach (37.6 km).

Does Hotel Cielo y Selva have a pool?

Hotel Cielo y Selva has an outdoor pool.

What makes Hotel Cielo y Selva a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Hotel Cielo y Selva.

Does Hotel Cielo y Selva serve breakfast?

You bet, cooked-to-order brekkie is on offer daily.

Is there a free airport shuttle available at Hotel Cielo y Selva?

No, Hotel Cielo y Selva does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Cielo y Selva?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Cielo y Selva?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Cielo y Selva?

No, pets and service animals are not allowed.

Hotel Cielo y Selva Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 37 out of 53 reviews" "
Rating 8 - Good. 6 out of 53 reviews" "
Rating 6 - Okay. 6 out of 53 reviews" "
Rating 4 - Poor. 4 out of 53 reviews" "
Rating 2 - Terrible. 0 out of 53 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth the long bumpy drive. Do not try to drive in a car. SUV or truck only and make sure you have a full tank of gas and plenty of water.
Stayed 2 nights in Feb 2024

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cielo y Selva, simply speaking , is marvelous. It is peaceful and clean, the sea is beautiful. Staff are exceptional. The chef works magic with The menu. And, they work with local tour operators in a very sustainable way. The only drawback is that access on foot to the Reserve is virtually non-existent. But, if you want to get away from it all, this is a perfect choice. And, I've seen about 40 species of birds here.
Stayed 3 nights in Nov 2023

10/10 Excellent

Andrés

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
This place is the definition of tranquility. Not much happening around here except the waves breaking on the shore and the stars sparkling in the sky. A place to wallow in the natural beauty surrounding you and feel thankful that there are still places like this.
Stayed 1 night in Jun 2023

4/10 Poor

Jeff

Travelled with group
Disliked: Cleanliness, staff & service
Location is brilliant. 3 day stay and not once was room serviced. We had stayed 2 times prior. Rented highway price accommodation. Power out at 2 am without ventilation, lights. The site is powered by a grossly inadequate generator. They did not replace toilet paper (brought our own) did not sweep or empty trash cans (beach location and sandy ) but we learned to bring our own broom. Although food for sale the offerings were snack items at best. We know to go into town based on pst experience. It is not luxury or delux in any way. This is glorified camping and should be categorized as such for others. I had not offered any negative feedback in the last however this facility needs a wake up call.
Stayed 3 nights in Nov 2022

10/10 Excellent

Ricardo, Guadalajara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience, if you are looking to disconnect in one of the most beautiful places in the world, this is it!
Stayed 1 night in Sep 2022

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
..
Stayed 2 nights in Sep 2022

10/10 Excellent

Hugo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this place
Stayed 1 night in Sep 2022

10/10 Excellent

Elika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Secluded relaxing beach getaaway
Lovely escape on a secluded beach, 5min walk from a small fishing village in Sian Ka'an. The common areas are lovely, with clean, soft sand, hummocks, tables and chairs and cushions to sit on. I wish I had stayed there longer. The shared bathrooms were clean, pretty, and comfortable to use. I stayed in a "glamping" tent, which was nice but had a tendency to overheat because the air doesn't flow through (there is only one opening), so it was helpful to have the fan. (The air is hot, but there's a constant breeze off the water, so outside the tent it was quite comfortable.) The restaurant has a variety of dishes, the coconut pancakes were nice, the guacamole and the fish were kindof okay, and the chicken skewers were outstanding, so it's all a bit of a surprise. :) There are other restaurants in town with more traditional Mexican food. Some seasons there is a lot of seaweed, so not nice to swim and it smells. As for the “outdoor pool”, it's tiny and only for sitting. The road here is like driving on the moon, so don't drive if you get carsick. To take a boat, show up at 3pm at the entrance of Hostal Pueblo Magica in Tulum, where there's a van transfer to a boat for 650MXN. Return is at 7am. I would recommend Cielo y Selva to anyone who wants to get away to someplace where it feels like you're away from everything on a tranquil and secluded beach paradise. I wouldn't recommend it if you're looking for a lively area, not much other than scenery and fishing in Punta Allen.
Stayed 2 nights in May 2022

6/10 Okay

Jeff

Travelled with partner
Liked: Cleanliness
Stayed 3 nights in Apr 2022