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Hotel Dann Carlton Bucaramanga

4.0 star property
Hotel with 2 restaurants, near La Flora Ecological Park

Photo gallery for Hotel Dann Carlton Bucaramanga

Sun deck
2 restaurants, breakfast, lunch served; local and international cuisine
Interior entrance
Porch
Indoor spa tub

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
The current price is AU$115
3 Oct - 4 Oct

Explore the area

View map
Calle 47 No 28-83, Bucaramanga, Santander, 680003
  • Place, Cabecera Shopping Mall
    ‪6 min walk‬
  • Place, Canaveral Mall
    ‪18 min walk‬
  • Place, Cacique Shopping Mall
    ‪2 min drive‬
  • Airport, Bucaramanga (BGA-Palonegro Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Twin Room, 2 Double Beds

Standard Twin Room, 2 Double Beds | View from room

Standard Twin Room, 2 Double Beds

10.0 out of 10
Exceptional
(12 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • 39 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Superior Double Room, 1 King Bed with Sofa bed

Superior Double Room, 1 King Bed with Sofa bed

Superior Double Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(14 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • 43 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double Room, 1 Queen Bed with Sofa bed

Standard Double Room, 1 Queen Bed with Sofa bed

Standard Double Room, 1 Queen Bed with Sofa bed

9.4 out of 10
Exceptional
(39 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

About the area

Bucaramanga

Hotel Dann Carlton Bucaramanga puts you in the centre of Bucaramanga, 1.4 km (0.9 mi) from La Flora Ecological Park and 3.1 km (1.9 mi) from Provincial Viaduct. Highlights at this hotel include 2 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering at Elixia Spa can include massages, facials and body treatments along with access to the sauna and hot tub. The family restaurant, City View, serves local and international cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, Hot tub, sauna and pool loungers. 5264 square feet (489 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning free full breakfast is offered between 6:00 AM and 10:00 AM. There's also free self parking, along with the convenience of airport drop-off service. .Places within a 15-minute drive of this 4-property class Sotomayor hotel include Eloy Valenzuela Botanical Garden and Eco Park Hill of the Blessed Sacrament.

What's nearby

  • San Pio Park - 2 min walk - 0.2 km
  • Cabecera Shopping Mall - 6 min walk - 0.6 km
  • Canaveral Mall - 18 min walk - 1.5 km
  • Cacique Shopping Mall - 2 min drive - 2.5 km
  • Alfonso Lopez Stadium - 3 min drive - 2.5 km

Getting around

  • Bucaramanga (BGA-Palonegro Intl.) - 48 min drive

Restaurants

  • ‪Empanadas Conucos - ‬3 min walk
  • ‪El Barril - ‬2 min walk
  • ‪Forestal Artesanal Coffee Shop - ‬2 min walk
  • ‪Starmarket Store - ‬2 min walk
  • ‪LibarDog - ‬3 min walk

About this property

Hotel Dann Carlton Bucaramanga

Hotel with 2 restaurants, near La Flora Ecological Park
Hotel Dann Carlton Bucaramanga offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 5264 square feet (489 square metres) and includes a conference centre. A fitness centre, a sauna, and a rooftop terrace are also featured at the business-friendly Hotel Dann Carlton Bucaramanga. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Bucaramanga hotel is smoke free.

  • 1 building
  • 135 guestrooms or units
  • 13 levels
  • 2 dining venues
  • Conference rooms
  • 5264 sq ft of conference space
  • 489 sq. m of conference space
  • Built in 1996
  • Full breakfast (free)
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Hotel Dann Carlton Bucaramanga offers 135 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

This Bucaramanga hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Elixia Spa has massage/treatment rooms and couples treatment room(s). Services include facials and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 3 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Similar properties

Outdoor pool

Holiday Inn Bucaramanga Cacique by IHG

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.7 out of 5, Exceptional, 899 reviews
The price is AU$106
28 Sept - 29 Sept
Holiday Inn Bucaramanga Cacique by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • City View
  • Dann Carlton Cafe Bar
  • Taikinsa

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Piano
  • Sauna
  • Steam room
  • Stereo

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (5,264 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift

More

  • 1 building
  • 13 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1996
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Rooftop garden
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
Late check-out fee: COP 190000
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: COP 142800 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 60000 per vehicle (maximum occupancy 3)
  • Pet fee: COP 142800 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: COP 190000 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 7:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Dann Carlton Bucaramanga
Hotel Dann Bucaramanga
Hotel Dann Carlton Bucaramanga

Frequently asked questions

What is the cancellation policy at Hotel Dann Carlton Bucaramanga?

Hotel Dann Carlton Bucaramanga offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Dann Carlton Bucaramanga?

As of 26 Sept 2025, prices found for a 1-night stay for 2 adults at Hotel Dann Carlton Bucaramanga on 3 Oct 2025 start from AU$115.32, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Dann Carlton Bucaramanga?

Yep, Hotel Dann Carlton Bucaramanga has a free self car park. Onsite parking is limited.

Is there a spa on site at Hotel Dann Carlton Bucaramanga?

Yep, Elixia Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments.

Does Hotel Dann Carlton Bucaramanga have a pool?

Hotel Dann Carlton Bucaramanga has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 7:00 AM to 8:00 PM.

What luxury perks are available at Hotel Dann Carlton Bucaramanga?

Hotel Dann Carlton Bucaramanga features a full-service spa, an outdoor pool and 2 restaurants. All guestrooms come with premium bedding and 24-hour room service.

What makes Hotel Dann Carlton Bucaramanga a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hotel Dann Carlton Bucaramanga.

Is Hotel Dann Carlton Bucaramanga family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hotel Dann Carlton Bucaramanga is a hit with families.

Does Hotel Dann Carlton Bucaramanga serve breakfast?

You bet, our visitors love the free full brekkie here! Offered daily from 6:00 AM to 10:00 AM, this is the perfect place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Hotel Dann Carlton Bucaramanga?

No, but there's a shuttle from the hotel to the airport that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Dann Carlton Bucaramanga?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Dann Carlton Bucaramanga?

Check-in begins at 3 PM. Check-out time is 1 PM.

Reviews

Hotel Dann Carlton Bucaramanga Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 733 out of 1005 reviews
Rating 8 - Good. 170 out of 1005 reviews
Rating 6 - Okay. 42 out of 1005 reviews
Rating 4 - Poor. 24 out of 1005 reviews
Rating 2 - Terrible. 36 out of 1005 reviews

Reviews

10/10 Excellent

DIEGO

Travelled with family
Liked: Cleanliness, staff & service, amenities
Location fabulous!!!
Stayed 1 night in Jun 2025

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos encanta.
Stayed 3 nights in Jun 2025

4/10 Poor

Maria

Stayed 1 night in Jun 2025

6/10 Okay

Robert, Conway

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is not a very vacation friendly property. They are all about collecting money. If your family or friends from the area visit they must be out of your room by 6:00pm or you will be charged about $20 US and they must be out of the room by 10PM even if you pay. This is ridiculous in my opinion. They also charge them to use the pool for about $20US. Going to Colombia to visit friends and family, this is not your hotel.
Stayed 5 nights in Jun 2025

10/10 Excellent

Mavy

Stayed 3 nights in Jun 2025

10/10 Excellent

Fidji

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and I received top tier service at this hotel. Most likely the best hotel in Bucaramanga
Stayed 1 night in Jun 2025

10/10 Excellent

Jairo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Su Young

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Stayed 3 nights in Jun 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The stay was excellent and the hotel was wonderful.
Stayed 8 nights in Jun 2025

10/10 Excellent

michael, Sarasota

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Best hotel in bucaramanga
Stayed 2 nights in Jun 2025

10/10 Excellent

Leda

Stayed 3 nights in Jun 2025

10/10 Excellent

Leda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Emmett

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Rodrigo, Jackson Heights

Liked: Cleanliness
Great !!
Stayed 4 nights in May 2025

10/10 Excellent

Alvin

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing property. Probably the best hotel in town. Secured and great restaurants. In the best area
Stayed 1 night in May 2025

8/10 Good

Edgar

Stayed 1 night in May 2025

10/10 Excellent

Josue, Chicago

Stayed 2 nights in May 2025

10/10 Excellent

STEVEN

Liked: Cleanliness, amenities, property conditions & facilities
Sigue siendo un excelente hotel; todos las personas que trabajan ahi son muy amables, la comida deliciosa y tienen muy buenas instalaciones. Definitivamente un hotel recomendable!
Stayed 1 night in May 2025

10/10 Excellent

Philip, Lucas

Travelled with partner
Liked: Amenities
If you are looking for a nice and safe location in Bucaramanga, the Hotel Dann is your place. There is not a more upscale property in the city with SAFE walking to shops and stores! About 20min from the airport with no traffic but, add about 10min for regular drive times.
Stayed 6 nights in May 2025

10/10 Excellent

Duane

Stayed 11 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

Arturo, CLEARWATER

Stayed 1 night in Apr 2025

10/10 Excellent

Moníca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been at this Hotel three times Now. I love it. The staff is very friendly, and the rooms are very comfortable.
Stayed 1 night in Apr 2025

10/10 Excellent

Martha Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Dann Carlton is without doubt the best hotel in Bucaramanga. I've been staying there with my family in every trip for over 20 years and it never disappoints. The facilities are beautiful, the staff and service are great, the food, especially the breakfast by the pool is delicious. Additionally, the area where the hotel is located is very walkable and safe, surrounded by great restaurants, medical services, and shopping.
Stayed 3 nights in Apr 2025

10/10 Excellent

ken fong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great always willing to help, safe neighborhood
Stayed 3 nights in Apr 2025