Hotel Riu Jalisco - All Inclusive

Property class: 3.5

Photo gallery for Hotel Riu Jalisco - All Inclusive

4 outdoor pools, pool umbrellas, pool loungers
8 restaurants, breakfast, dinner, brunch served; international cuisine
Aerial view
Aerial view
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View map
Av. De los Cocoteros, sn-Lote K, Nuevo Nayarit, NAY, 63732
  • Place, Nuevo Vallarta Beach
    ‪3 min drive‬
  • Place, Flamingos Golf Club
    ‪7 min drive‬
  • Place, El Tigre Golf at Paradise Village
    ‪12 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪26 min drive‬

Room options

Suite Junior

  • 52 sq m
  • Sleeps 2

Double Room (M)

8.2 out of 10
Very good
(32 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Room (M)

7.8 out of 10
Good
(16 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed

Double Room (L)

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room (E)

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Room (U)

7.8 out of 10
Good
(34 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Single Bed OR 1 King Bed and 1 Single Sofa Bed

Double Room (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room (B2C-US)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Single Bed OR 2 Double Beds and 1 Double Sofa Bed

Family Room (E)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room (L)

  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Single Bed OR 1 King Bed and 1 Single Sofa Bed

Double Room (U)

8.2 out of 10
Very good
(111 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room (C)

8.8 out of 10
Excellent
(46 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Room (C)

8.8 out of 10
Excellent
(17 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Single Bed OR 1 King Bed and 1 Single Sofa Bed

Double Room, Connecting Rooms (U)

7.4 out of 10
Good
(3 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Double Room, Connecting Rooms (C)

9.0 out of 10
Wonderful
(2 reviews)
  • 55 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Double Room, Connecting Rooms (B2C-CA)

  • Sleeps 6
  • 4 Double Beds

Family Suite, 2 Bedrooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Suite, Jetted Tub, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Double Room (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Room (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Single Bed OR 1 King Bed and 1 Single Bunk Bed

Room, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds

Double Room, Connecting Rooms (L)

  • 56 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

Family Room (Kids Free | C)

  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Single Bed OR 1 King Bed and 1 Single Sofa Bed

Double Room, Garden View (U)

10.0 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room, 2 Bedrooms, Garden View (U)

  • 56 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Family Room, Garden View (U)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Single Bed OR 1 King Bed and 1 Single Bed

Family Room, 3 Bedrooms, Garden View (U)

  • 66 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 3 Queen Beds

Double Room, Garden View (M)

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Room, Garden View (M)

  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Single Bed OR 1 King Bed and 1 Single Bed

Family Room, 3 Bedrooms, Garden View (M)

  • 66 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 3 Queen Beds

Double Room, Garden View (B2C-US)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room (Kids Free | B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Family Room, 3 Bedrooms, Garden View (B2C-US)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

Double Room, 2 Bedrooms, Garden View (B2C-US)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed

Family Room, Garden View (B2C-US)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Double Room, Garden View (C)

9.0 out of 10
Wonderful
(6 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Garden View (B2C-CA)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, 2 Bedrooms, Garden View (C)

  • 56 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Double Room, 2 Bedrooms, Garden View (B2C-CA)

  • Sleeps 6
  • 1 King Bed

Family Room, Garden View (C)

  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Single Bed OR 1 King Bed and 1 Single Bed

Family Room, Garden View (B2C-CA)

  • Sleeps 4
  • 1 King Bed

Family Room, 3 Bedrooms, Garden View (B2C-CA)

  • Sleeps 7
  • 2 Double Beds

Family Room, 3 Bedrooms, Garden View (C)

9.0 out of 10
Wonderful
(2 reviews)
  • 66 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 3 Queen Beds

Family Room, Garden View (Kids Free | C)

  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Single Bed OR 1 King Bed and 1 Single Bed

Family Room, Garden View (Kids Free | B2C-CA)

  • Sleeps 4
  • 1 King Bed

Family Room, Garden View (L)

  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Single Bed OR 1 King Bed and 1 Single Bed

Double Room, 2 Bedrooms, Garden View (L)

  • 56 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Double Room, Garden View (L)

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Garden View (E)

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Room, Garden View (E)

  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room, 3 Bedrooms, Garden View (E)

  • 66 sq m
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Double Room, Partial Ocean View (U)

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Double Room, Partial Ocean View (M)

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Double Room, Partial Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Double Room, Partial Ocean View (C)

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Double Room, Partial Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Family Room, 3 Bedrooms, Sea View (U)

  • 66 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed

Family Room, 3 Bedrooms, Sea View (M)

  • 66 sq m
  • Sleeps 6
  • 1 King Bed

Family Room, 3 Bedrooms, Sea View (B2C-US)

  • Sleeps 6
  • 1 King Bed

Family Room, 3 Bedrooms, Sea View (C)

  • 66 sq m
  • Sleeps 6
  • 1 King Bed

Family Room, 3 Bedrooms, Sea View (B2C-CA)

  • Sleeps 6
  • 1 King Bed

Family Room, Sea Facing (U)

  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Family Room, Sea Facing (M)

  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Family Room, Sea Facing (B2C-US)

  • Sleeps 4
  • 1 King Bed

Family Room, Sea Facing (C)

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Family Room, Sea Facing (B2C-CA)

  • Sleeps 4
  • 1 King Bed

Double Room, Connecting Rooms (E)

  • 56 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Double Room, 2 Bedrooms, Garden View (E)

  • 56 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Double Room, Partial Ocean View (E)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Family Room, 3 Bedrooms, Sea View (E)

  • 66 sq m
  • Sleeps 6
  • 1 King Bed

Family Room, Sea Facing (E)

  • 31 sq m
  • Sleeps 4
  • 1 King Bed

Suite with Sea View

  • 52 sq m
  • Sleeps 2

Double Room Standard

  • 28 sq m
  • Sleeps 4

Family Room -6 Guests- Standard

  • 67 sq m
  • Sleeps 6

Quadruple Room Standard

  • 32 sq m
  • Sleeps 4

About the area

Nuevo Nayarit

An all-inclusive stay in Nuevo Nayarit awaits you at Hotel Riu Jalisco - All Inclusive. Within a 20-minute stroll, you'll find popular places like Bay of Banderas and Nuevo Vallarta Beach. Highlights at this beachfront property include 8 restaurants, 4 outdoor swimming pools and 8 bars/lounges. .The buffet restaurant, Chipotle, serves international cuisine and is open for breakfast and dinner. The property's own poolside bar is a nice place to enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site nightclub and free kids' club. Other amenities include free Wi-Fi in public areas, a gym and a sauna. Each morning free buffet breakfast is offered between 7 AM and noon. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3.5-property class Nuevo Nayarit property include Nayar Vidanta Golf and VidantaWorld.

What's nearby

  • Nuevo Vallarta Beach - 3 min drive - 1.6 km
  • Flamingos Golf Club - 7 min drive - 3.9 km
  • El Tigre Golf at Paradise Village - 12 min drive - 6.9 km
  • Los Arroyos Verdes - 12 min drive - 6.9 km
  • Playa Bucerías - 14 min drive - 5.8 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 27 min drive

Restaurants

  • ‪Riu Palace Piano Bar - ‬13 min walk
  • ‪Reflect Krystal Sky Bar - ‬13 min walk
  • ‪Don Rafael - ‬7 min walk
  • ‪O International Buffet - ‬16 min walk
  • ‪Kulinarium - ‬7 min walk

About this property

Hotel Riu Jalisco - All Inclusive

Hotel Riu Jalisco - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Riu Jalisco - All Inclusive offers its guests 4 outdoor swimming pools, a health club, a sauna, and a children's pool. There are 8 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 8 bars/lounges and a poolside bar. Free breakfast is served daily. Public spaces have free WiFi.

A nightclub, a complimentary children's club, and an arcade/games room are also featured at the family-friendly Hotel Riu Jalisco - All Inclusive. Free self parking is available. A complete renovation of Hotel Riu Jalisco - All Inclusive was completed in December 2025.

Smoking is allowed in designated areas at this 3.5-star Nuevo Nayarit property.

  • 820 guestrooms or units
  • 6 levels
  • 8 dining venues
  • 8 bars or lounges
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Hotel Riu Jalisco - All Inclusive offers 820 accommodations with minibars and a safe. Rooms open to balconies. Satellite televisions are provided.

Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a ceiling fan. An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to noon
  • 8 bars/lounges
  • 8 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Agave
  • Chipotle
  • Duomo
  • Sakura
  • Steak House

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Health club
  • Nightclub
  • Parasailing
  • Personal motorised watercraft
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Steam room
  • Surfing/bodyboarding
  • Volleyball
  • Windsurfing

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • On the beach
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • 6 floors
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - December 2025
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Riu Jalisco
Riu Jalisco All Inclusive
Riu Jalisco All Inclusive Nuevo Vallarta
Riu Jalisco Nuevo Vallarta
Clubhotel Riu Jalisco Hotel
Clubhotel Riu Jalisco Riviera Nayarit
Riu Jalisco All Inclusive All-inclusive property Nuevo Vallarta
Riu Jalisco All Inclusive All-inclusive property
Riu Jalisco Inclusive Nuevo V
Riu Jalisco All Inclusive
Hotel Riu Jalisco - All Inclusive Nuevo Vallarta
Hotel Riu Jalisco - All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Hotel Riu Jalisco - All Inclusive?

Hotel Riu Jalisco - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Riu Jalisco - All Inclusive?

Yep, Hotel Riu Jalisco - All Inclusive has a free self car park.

Are there any beaches close to Hotel Riu Jalisco - All Inclusive?

Yep, Hotel Riu Jalisco - All Inclusive is a short 20-minute walk from Nuevo Vallarta Beach. Fun beach activities include snorkelling, waterskiing and windsurfing.

Does Hotel Riu Jalisco - All Inclusive have a pool?

Yep, and guests love it! Hotel Riu Jalisco - All Inclusive has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Hotel Riu Jalisco - All Inclusive?

Hotel Riu Jalisco - All Inclusive features 4 outdoor pools, a nightclub and a health club.

Is Hotel Riu Jalisco - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Hotel Riu Jalisco - All Inclusive is a hit with families.

Does Hotel Riu Jalisco - All Inclusive serve breakfast?

Yep, free buffet brekkie is available daily between 7 AM and noon.

Is there a free airport shuttle available at Hotel Riu Jalisco - All Inclusive?

No, Hotel Riu Jalisco - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Riu Jalisco - All Inclusive?

Yep, they've got a poolside bar and 8 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Riu Jalisco - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Riu Jalisco - All Inclusive?

No, pets are not allowed.

Hotel Riu Jalisco - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 753 out of 1552 reviews
Rating 8 - Good. 396 out of 1552 reviews
Rating 6 - Okay. 215 out of 1552 reviews
Rating 4 - Poor. 93 out of 1552 reviews
Rating 2 - Terrible. 95 out of 1552 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Linda, WISCONSIN RAPIDS

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We have stayed at RIU Jalisco a couple times and it never disappoints! The staff, activities and food are amazing. Can not wait to go back next winter!!
Stayed 10 nights in Jan 2026

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay. Everything was perfect
Stayed 7 nights in Jan 2026

10/10 Excellent

Jennifer Parungao

Liked: Cleanliness, amenities, property conditions & facilities
The room was great specially after the new renovation, it looks, smell and feel new. Staffs are amazing! The entertainments are great and foods are delicious!!
Stayed 4 nights in Jan 2026

10/10 Excellent

Yenetsiy

Stayed 8 nights in Jan 2026

10/10 Excellent

Lorna, Edmonton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All the staff were helpful and friendly. The whole place was spotless. The buffet had a lot of variety of food and I loved the ice cream and coffee shop easy access. It was great to have the staff walk around and deliver popsicles and fruit/veggie cups around the pools in the afternoon. Not being able to make dinner reservations on line was annoying. Beds are firm and bedding was very nice.
Stayed 7 nights in Jan 2026

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was kind
Stayed 4 nights in Jan 2026

10/10 Excellent

Alma

Stayed 5 nights in Jan 2026

10/10 Excellent

Dmitriy

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and very well appointed, the staff were friendly and the overall experience was fantastic
Stayed 4 nights in Jan 2026

10/10 Excellent

Dylan Nixon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. Lovely staff. Drinks were great. Food was hit or miss but you can definitely find some good options, just takes a little time.
Stayed 7 nights in Jan 2026

10/10 Excellent

Shadow

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice family resort.
Stayed 5 nights in Jan 2026

6/10 Okay

Marilyn Joy

Travelled with family
Liked: Cleanliness, staff & service, amenities
The tiles around all the pool areas are very dangerous. They are slippery and then extremely slippery when wet. We are seniors and almost fell. We were very afraid for little children.
Stayed 14 nights in Jan 2026

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
This resort was fabulous! New and clean! Great amenities and staff and beach. Nice sidewalk to go for long walks out front of resort as well. Would definitely stay again. Only thing to note- pool deck is very slippery and we did see a crocodile in the ocean!
Stayed 7 nights in Jan 2026

10/10 Excellent

Scott, Listowel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, Great food options
Stayed 7 nights in Jan 2026

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean facilities and incredibly friendly staff.
Stayed 4 nights in Jan 2026

10/10 Excellent

Tarn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic time! Kids loved the pools and beach. Rooms were clean, service was friendly and great spaces to play and relax. Tile around the pool can be slippery so be aware when walking with drinks 🙂 Overall a great relaxing trip!!
Stayed 7 nights in Jan 2026

8/10 Good

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
The rennos make everything seem brand new. Loads of seating, good service, food was decent. Put together to host lots of people in one area - it is busy but there are also quiet areas. Would give 5 stars but I think that it is reserved for yet another step above. With that said, no major complaints or issues.
Stayed 4 nights in Jan 2026

8/10 Good

Herbert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding resort all-around; could use improvement in accessing specialty restaurants, ie.: there are no reservations required for any of the specialty restaurants, however, in order to gain access at opening time, one has to line up for an hour in advance to do so.
Stayed 7 nights in Jan 2026

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service
Stayed 6 nights in Jan 2026

10/10 Excellent

Andrea

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
We had an amazing stay. This resort recently went through a beautiful renovation, our room was great, clean and had everything we needed. The staff are friendly and the service was great. We would highly recommend!!
Stayed 4 nights in Jan 2026

10/10 Excellent

Hamida

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room and staff was amazing.
Stayed 5 nights in Jan 2026

10/10 Excellent

Americo

Liked: Cleanliness
Clean,service outstanding To be honest i was surprise
Stayed 3 nights in Jan 2026

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff
Stayed 7 nights in Jan 2026

10/10 Excellent

Romulo

Liked: Cleanliness, staff & service, property conditions & facilities
Yes: excellent staff👍
Stayed 9 nights in Jan 2026

10/10 Excellent

Maria I

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 6 nights in Jan 2026

8/10 Good

JOELENE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
everyone was very friendly, as it was just updated everything looked fresh and clean! it would be nice to have a lap pool open an hour earlier to be able to lap swim without kids, also having at least one pool open at night would have been nice. food was decent overall. having a few dinner reservations would have been nice instead of waiting in line. the food was great at the restaurants though. having fewer great options is better than a lot of options but not the best however, it would have been nice to have some other food options at the 24 hour sports bar, even fruit would have been nice. the NYE dinner was a great surprise and wonderful, It was really nice to have an adjoing room, great family place to stay
Stayed 6 nights in Dec 2025