Grand Park Royal Puerto Vallarta - All Inclusive

4.0 star property
On private beach with 2 outdoor pools, near Vallarta Zoo

Photo gallery for Grand Park Royal Puerto Vallarta - All Inclusive

Indoor pool, 2 outdoor pools, pool umbrellas, pool loungers
Property video
View from room
Premier Ocean Front Double Room | View from room
Premier Ocean Front Double Room

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Room service
  • Spa
The current price is AU$557
includes taxes & fees
1 July - 2 July

Explore the area

Map
Carretera Barra de Navidad KM 8.5, Zona, Hotelera Sur. Puerto Vallarta-South, Puerto Vallarta, JAL, 48390
  • Garza Blanca Beach
    ‪12 min walk‬
  • Playa Gemelas
    ‪2 min drive‬
  • Playa de los Muertos
    ‪8 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪19 min drive‬

Room options

Premier Ocean Front King Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe King

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Family Suite Ocean View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 2 Single Sofa Beds

Junior Suite

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 2 Single Beds

Deluxe Ocean Front

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Family Suite

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 2 Single Sofa Beds

Premier Ocean Front Double Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Double Room Deluxe

  • Sleeps 4
  • 2 Double Beds

Family Room -6 Guests- With Sea View

  • Sea view
  • Sleeps 6
  • 2 Single Sofa Beds and 2 Double Beds

Suite Luxury With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Double Room Deluxe

  • Sleeps 4
  • 2 Double Beds

Family Room -6 Guests- With Sea View

  • Sea view
  • Sleeps 6
  • 2 Double Beds and 2 Single Sofa Beds

Room Premium With Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room Premium With Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Family Suite -6 Guests- Standard With Ocean View

  • Ocean view
  • Sleeps 6
  • 2 Single Sofa Beds and 2 Double Beds

Quadruple Room Deluxe With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Suite Junior With Ocean View

  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 2 Double Sofa Beds

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About the area

Puerto Vallarta

An all-inclusive stay in Puerto Vallarta awaits you at Grand Park Royal Puerto Vallarta - All Inclusive. Within a 5-minute stroll you'll find Bay of Banderas and Garza Blanca Beach within a 15-minute walk. Highlights at this beachfront resort include 4 restaurants, 2 outdoor swimming pools and a private beach. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps. The buffet restaurant, Veranda, serves international cuisine and is open for breakfast, lunch and dinner. Cheers is the resort's own sports bar. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site indoor swimming pool and free kids' club. 3175 square feet (295 square metres) of event facilities include 3 meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and a children's swimming pool. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 4-property class South Zone resort include Vallarta Zoo and Malecon.

What's nearby

  • Garza Blanca Beach - 12 min walk - 1.1 km
  • Playa Gemelas - 2 min drive - 2.3 km
  • Playa Mismaloya - 3 min drive - 3.9 km
  • Vallarta Zoo - 6 min drive - 5.4 km
  • Playa de los Muertos - 8 min drive - 8.8 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 41 min drive

Restaurants

  • ‪Playa Mismaloya - ‬3 min drive
  • ‪Blanca Blue Restaurant & Lounge - ‬17 min walk
  • ‪BocaDos STK - ‬16 min walk
  • ‪Noi - ‬18 min walk
  • ‪Hiroshi - ‬16 min walk

About this property

Grand Park Royal Puerto Vallarta - All Inclusive

On private beach with 2 outdoor pools, near Vallarta Zoo
Grand Park Royal Puerto Vallarta - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Bring your whole family to Grand Park Royal Puerto Vallarta - All Inclusive for summer fun including 2 outdoor swimming pools, a complimentary children's club and a children's pool.

There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a swim-up bar. WiFi is free in public spaces. This all-inclusive resort also offers a fitness centre, a garden and a terrace. Free self parking is available.

This 4-star Puerto Vallarta resort is smoke free.

  • 177 guestrooms or units
  • 12 levels
  • 2 buildings
  • 4 dining venues
  • 5 bars or lounges
  • 3175 sq ft of conference space
  • 295 sq. m of conference space
  • Karaoke
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Swim-up bar
Grand Park Royal Puerto Vallarta - All Inclusive offers 177 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 43-inch flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Puerto Vallarta resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • 4 restaurants
  • 5 bars/lounges
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Andiamo
  • Cheers
  • El Pescador
  • Frida
  • Veranda

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Gym
  • Indoor pool
  • Karaoke
  • Shopping
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • 3,175 square feet of conference space
  • Business centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In the mountains
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 12 floors
  • 2 buildings
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Park Royal Puerto Vallarta - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Laundry fee: MXN 1000 per day
  • Spa fee: MXN 2000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses wind energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses wind energy. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Park Royal Luxury Resort Puerto Vallarta All Inclusive
Grand Park Royal Luxury Puerto Vallarta
Park Royal Puerto Vallarta
Grand Park Royal Luxury Resort Puerto Vallarta
Hotel Grand Park Royal Luxury Resort Puerto Vallarta
Grand Park Royal Luxury Resort Puerto Vallarta Puerto Vallarta
Grand Park Royal Luxury Resort Puerto Vallarta All Inclusive
Grand Park Royal Luxury
Park Royal Puerto Vallarta
Grand Park Royal Puerto Vallarta - All Inclusive Hotel
Grand Park Royal Luxury Resort Puerto Vallarta All Inclusive

Frequently asked questions

What is the cancellation policy at Grand Park Royal Puerto Vallarta - All Inclusive?

Grand Park Royal Puerto Vallarta - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Park Royal Puerto Vallarta - All Inclusive?

As of 18 June 2025, prices found for a 1-night stay for 2 adults at Grand Park Royal Puerto Vallarta - All Inclusive on 1 July 2025 start from AU$556.52, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Park Royal Puerto Vallarta - All Inclusive?

Yep, Grand Park Royal Puerto Vallarta - All Inclusive has a free self car park.

Are there any beaches close to Grand Park Royal Puerto Vallarta - All Inclusive?

Yep, Grand Park Royal Puerto Vallarta - All Inclusive is on Playa Gemelas. Fun beach activities include volleyball.

Is there a spa on site at Grand Park Royal Puerto Vallarta - All Inclusive?

There's no onsite spa, but this property does offer services like body wraps, body scrubs and facials, as well as Thai massages.

Does Grand Park Royal Puerto Vallarta - All Inclusive have a pool?

Take your pick from 2 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Does Grand Park Royal Puerto Vallarta - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Grand Park Royal Puerto Vallarta - All Inclusive?

Grand Park Royal Puerto Vallarta - All Inclusive features a private beach, 2 outdoor pools and an indoor pool. All guestrooms come with premium bedding and 24-hour room service.

What makes Grand Park Royal Puerto Vallarta - All Inclusive a romantic place to stay?

Ocean-view dining and a private beach, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Grand Park Royal Puerto Vallarta - All Inclusive.

Is Grand Park Royal Puerto Vallarta - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Grand Park Royal Puerto Vallarta - All Inclusive is a hit with families.

Is there a free airport shuttle available at Grand Park Royal Puerto Vallarta - All Inclusive?

No, Grand Park Royal Puerto Vallarta - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Park Royal Puerto Vallarta - All Inclusive?

Yep, you can grab a meal at Grand Park Royal Puerto Vallarta - All Inclusive's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Grand Park Royal Puerto Vallarta - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Grand Park Royal Puerto Vallarta - All Inclusive?

No, pets and service animals are not allowed.

Grand Park Royal Puerto Vallarta - All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 377 out of 1000 reviews
Rating 8 - Good. 243 out of 1000 reviews
Rating 6 - Okay. 191 out of 1000 reviews
Rating 4 - Poor. 100 out of 1000 reviews
Rating 2 - Terrible. 89 out of 1000 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ali

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent time here as a young group from Canada. Beautiful modern property and lots of staff always around the premises ready to assist. Buffet food is the best I’ve had out of all the resorts I’ve been to in Mexico. Private ocean and 2 pools (although the pools are quite cold). I can’t really think of anything negative about this resort. Rooms are also modern and big. Lots of activities and entertainment throughout the day
Stayed 7 nights in Mar 2025

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

6/10 Okay

Laura

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
This resort is gear towards locals. Highlight was seeing whales everyday. They need more restaurants and would be nice if they had loungers on beach. Alfredo the waiter at breakfast was the best ever and best staff of the resort. The omelette lady ( can’t remember her name) made the best omelettes.
Stayed 7 nights in Feb 2025

10/10 Excellent

Girish Kumar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and courteous staff !!!
Stayed 5 nights in Mar 2025

6/10 Okay

Karen Lynette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, beautiful room, nice entertainment options. What I didn’t like — the food was incredibly bland, there are no lounge chairs actually on the beach and you have to get downstairs about 6:30 in the morning to get a chair by the pool that’s facing the beach. And it’s entirely too far from town. The food and the distance to town are probably deal breakers for me although my husband, who views food solely as fuel, may feel differently.
Stayed 7 nights in Mar 2025

6/10 Okay

Lucero

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lo único no tan positivo esque los restaurantes a la carta no tienen mucha variedad de platillos pero es un buen hotel con una muy linda vista
Stayed 3 nights in Feb 2025

4/10 Poor

Ruth

Travelled with partner
Disliked: Amenities
The rooms were very nice. But hotel very noisy in the evening as shows started at 9 pm. Food was terrible. Hot food was not hot and cheese and sausage trays not stored on ice. Only 2 small pools and only short beach to walk. Would only give it a 2 star rating.
Stayed 14 nights in Feb 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience Property clean. Smaller resort, roof top swim and bar area fantastic
Stayed 4 nights in Mar 2025

8/10 Good

Michelle

Travelled with group
Liked: Cleanliness, staff & service
Staff was some of the nicest, of my stays in Mexico. The biggest issues is staff are so eager tonplease they dont enforce rules. Example people placing towels on the very limited beach chairs for 5 hrs before they acually show up tonuse them. Food was average. Italian restaurant was enjoyable. Had the best salad bar.
Stayed 4 nights in Mar 2025

4/10 Poor

Pedro

Is an ok hotel
Stayed 3 nights in Feb 2025

8/10 Good

Connie Rose

Travelled with family
Liked: Cleanliness, staff & service, amenities
This is a great resort for the budget with absolutely stunning ocean views . The resort has several amenities with excellent staff and service . The rooms are dated and could be better fitted but workable . Meals were good overall and choices were very good . I would return .
Stayed 14 nights in Feb 2025

8/10 Good

LEROY, Kamloops

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from upstairs bartender and waiter
Stayed 5 nights in Feb 2025

8/10 Good

jimmy

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Lani

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exclusive private beach
Stayed 6 nights in Feb 2025

8/10 Good

Jaime

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 7 nights in Feb 2025

10/10 Excellent

Alisha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff are super friendly and do more than just the basic to make you feel at home and welcomed
Stayed 8 nights in Feb 2025

10/10 Excellent

Svetlana Medvinsky

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was so awesome to have the pools and beach right outside the window. The Kids Club was great as well. The staff were all friendly and kind. It was nice to have different foods at the buffet and to have the snack area with hamburgers and hotdogs. Thank you!
Stayed 7 nights in Feb 2025

6/10 Okay

Sarah

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
The food was very disappointing. Staff was friendly, but not a lot of places to go on the property.
Stayed 5 nights in Feb 2025

6/10 Okay

Amber

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
I loved that this property was ocean front, and the beach was very clean and some what secluded. The one thing that needs a lot of work is the food. I never expect resort food to be good; but this was the absolute worse I’ve ever had from any resort. The only thing I was able to enjoy was the omelettes in the morning.
Stayed 4 nights in Feb 2025

6/10 Okay

michael james

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
Language barrier was tough. Staff tried to be helpful at times, but i found lots of times someone didnt understand what i was saying so they just defered me to someone else. Also got overcharged at the souvenir store by $800 canadian for a bag of chips and chocolate bars. Wouldnt go back. Food selection was tough for having young kids with us and restaurants not opening for lunch until 1pm and dinner until 630pm was also tough on young kids
Stayed 7 nights in Feb 2025

6/10 Okay

Randy

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Grand Park Royal had great service but we couldnt overcome the sub par food and very noisy as there was no real seperation between Adults and kids areas. We will not go back.
Stayed 8 nights in Feb 2025

8/10 Good

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach was nice, small but nice. Although it didn’t get good sun till late in the afternoon. The rooftop lounge and pool helped. The food was good, but it would have been nice to have one more option. Some restaurants were only open for dinner and the snack bar by the pool had the same thing every day. Hot dogs and burgers.
Stayed 6 nights in Feb 2025

4/10 Poor

Jeremy A

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I had a great experience with Park Royal Cancun so I trusted this brand. My mistake. This resort felt very inefficient. The food choices were horrible. They do not require reservations(or accept them) but there is frequently 1-2 hour waits to sit and eat at the ala carts. The pools are freezing and the beach, although beautiful is small. Because of the geography neither the pool or the beach recieves sun until late afteroon. Although there is a policy about saving chairs it is not enforced. The rooftop pool is fantastic but covered so again.. no sun. There is very little waitstaff working the pool areas offering beverages etc. There IS a bus stop right outside the resort making escape very easy and inexpensive. The city was a saving grace. The views from this location are exquisite. We were able to spot whales from our balcony regularly. If they could get their food service and options up to par this place would be worth a return (if you're scared of skin cancer) Will absolutely return to Puerto Vallarta. Will NOT return to Park Royal PV
Stayed 9 nights in Feb 2025

8/10 Good

Emiliano, HOLLISTER

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall stay is good , just food quality is 3 out of 5 . Restaurant’ wait time was over 2 hours every night with very little options to go to . Most of the time the buffet was the only option .snack bar food was always cold , very stale fries and wouldn’t make fresh ones until stale ones were finished . Staff is friendly until they try to convince you for a timeshare/ vacation club that’s when they get pretty persistent , but overall staff is pretty helpful .
Stayed 5 nights in Feb 2025

6/10 Okay

Jon

Travelled with partner
Liked: Staff & service, property conditions & facilities
The sun doesn’t hit the beach until 1 or 2 pm. Staff were great!!! Food could be better.
Stayed 5 nights in Feb 2025