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4.0 out of 5

"The staffs were so accomodating and went beyond expectations. " More

By a verified traveller on Wed 18 Mar 2020

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Hotel Description

Hotel Centro puts you in the center of Puerto Princesa, 1.9 km (1.2 mi) from Robinsons Place Palawan and 3.5 km (2.2 mi) from Puerto Princesa City Baywalk. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free buffet breakfast.

LCD TVs with cable channels are featured in all 111 rooms, and you can enjoy free WiFi, DVD players, and coffee/tea makers. Minibars provide refreshments, and 24-hour room service is also available. Free local calls, free bottled water, and safes are also available.

A pampering day can include hot stone massages and Swedish massages along with aromatherapy and reflexology. The restaurant, Expressions Cafe, serves international cuisine and is open for breakfast, brunch, lunch, and dinner. Soul Pool Bar is the hotel's own bar, serving drinks along with brunch and lunch. Enjoy the kids' swimming pool and pool loungers. Business travelers can take advantage of a conference center, a 24-hour business center, and a meeting room. Plus you'll find free WiFi in public areas, a coffee shop/café, and a snack bar/deli. Each morning free breakfast is served. There's also free self parking, along with the convenience of a free airport shuttle.

With a stay at this 3.5-star Puerto Princesa City Centre hotel, you'll be 3.8 km (2.4 mi) from Hartman Beach and 4.5 km (2.8 mi) from Honda Bay.

Deluxe Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Superior Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Superior Double Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Double Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Double Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Hotel Centro ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Centro

Family (1)
4 out of 5
The staffs were so accomodating and went beyond expectations.

Posted by on 18 Mar. 2020

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4 out of 5
Hotel is nice and is close proximity to town or bay walk by tricycle. Only downfall I would say is the aircon is very loud in the room so when trying to sleep is a bit hard and sometimes the towels were not as clean. I would still recommend to stay at the hotel as these were only minor issues and everything else was smooth sailing!

Posted by , from Austtalia on 6 Mar. 2020

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Comment from Hotel Management

6 Mar. 2020 by Rudolph

Dear Sir/Ma'am, Thank you for letting us know your recent experience here at Hotel Centro. We apologize if our service did not meet your expectations, and we appreciate you taking time to share your concerns with us. Our goal is to provide a consistently reliable product and exemplary level of customer service. And we assure that your concern was relay to all department to make an action. Please allow us another opportunity to serve you, as we consider it our privilege to have you again in our hotel. Thank you!

Property Features

Hotel Centro offers its guests an outdoor pool and a children's pool. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. Business amenities include a 24-hour business center and a meeting room. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Hotel Centro. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Puerto Princesa hotel.

  • 111 guestrooms or units
  • Buffet breakfast (free)
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Lockers available

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Puerto Princesa Airport (PPS) (4.1 km / 2.6 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Hotel Centro offers 111 air-conditioned accommodations with DVD players and minibars. LCD televisions come with cable channels. Bathrooms include bidets, complimentary toiletries, and hair dryers. This Puerto Princesa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • DVD player
  • Coffee maker
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Air conditioning

Food & Drink

Guests are served free buffet breakfast daily from 6 AM to 10 AM.

Expressions Cafe - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Soul Pool Bar - This poolside bar specializes in local and international cuisine and serves brunch, lunch, dinner, and light fare. A children's menu is available. Happy hour is offered. Open daily.

IG - Overlooking the garden, this bistro specializes in barbecue and serves dinner and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Reservations are required. Open daily.

24-hour room service is available.

Spa Services

  • Aromatherapy treatments
  • Massages
  • Hot stone massage
  • Swedish massage
  • Thai massage
  • Reflexology

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Hotel Centro

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Service animals not allowed
  • Number of children who can stay for free – 2
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Staff temperature checks are conducted regularly
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 2000 per stay
  • Christmas Eve (24 December) Gala Dinner per adult: PHP 799
  • Christmas Eve (24 December) Gala Dinner per child: PHP 399 (from 5 to 11 years old)

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Centro Hotel
  • Centro Puerto Princesa
  • Hotel Centro
  • Hotel Centro Puerto Princesa
  • Hotel Centro Palawan Island/Puerto Princesa
  • Hotel Centro Hotel
  • Hotel Centro Puerto Princesa
  • Hotel Centro Hotel Puerto Princesa

You should know

  • Hotel Centro offers transfers from the airport. Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.