Viva Heavens by Wyndham, A Trademark All Inclusive

4.0 star property
On beach with outdoor pool for sandy fun near Playa Dorada Golf Course

Photo gallery for Viva Heavens by Wyndham, A Trademark All Inclusive

Romantic beach wedding setup with a beautiful altar and ocean views.
Enjoy a diverse spread of international cuisine at our buffet, featuring a variety of fresh fruits and prepared dishes.
Relax by the pool surrounded by lush greenery and comfortable lounge chairs.
Stroll up to the charming Sofit, featuring a covered porch and beautiful windows.
Welcome to Sofrit, where a tropical atmosphere awaits, surrounded by a lush green facade and white-framed windows.

Popular amenities

  • Bar
  • Gym
  • Parking included
The current price is AU$441
includes taxes & fees
24 Aug - 25 Aug

Explore the area

Map
Playa Dorada Complex, Puerto Plata, 570000
  • Playa Dorada Golf Course
    ‪1 min walk‬
  • Playa Dorada
    ‪1 min drive‬
  • Embassy of the United States Dominican Republic
    ‪8 min drive‬
  • Santiago (STI-Cibao Intl.)
    ‪71 min drive‬

Room options

Amnesia 1 king size bed, non-smoking

8.8 out of 10
Excellent
(6 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
  • 48.50 sq m
  • Sleeps 2
  • 1 King Bed

Nirvana 1 king size bed, handicapped accessible, non-smoking

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
  • 38.50 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Nirvana)

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
  • 38.50 sq m
  • Sleeps 2
  • 1 King Bed

Nirvana 2 queen size beds, non-smoking.

7.8 out of 10
Good
(24 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
  • 38.50 sq m
  • Sleeps 4
  • 2 Queen Beds

All Together Several beds, non-smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
  • 48.50 sq m
  • Sleeps 5
  • 1 King Bed and 3 Single Beds

Amnesia 2 queen size beds, non-smoking

7.4 out of 10
Good
(8 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
  • 48.50 sq m
  • Sleeps 4
  • 2 Queen Beds

Bliss 1 king size bed, non-smoking

7.8 out of 10
Good
(8 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
  • 20.50 sq m
  • Sleeps 2
  • 1 King Bed

Room Superior

  • Sleeps 4
  • 2 Single Beds and 2 Double Beds

Room Junior

  • Sleeps 4
  • 2 Single Beds and 2 Double Beds

About the area

Puerto Plata

At Viva Heavens by Wyndham, A Trademark All Inclusive you'll be steps from Playa Dorada Golf Course and 4.2 km (2.6 mi) from Lorilar Ranch. Highlights at this beachfront property include 5 restaurants, an outdoor swimming pool and free self-parking. .A day of pampering can include massages, body wraps and mani/pedis. The buffet restaurant, V Kitchen, serves international cuisine and is open for breakfast, lunch and dinner. At the property's own lounge bar or beach bar, you can enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site gym and outdoor tennis court. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also limited parking, along with the convenience of car rentals on site. .With a stay at this 4-property class Playa Dorada property, you'll be 6.8 km (4.3 mi) from Amber Museum.

What's nearby

  • Playa Dorada Golf Course - 1 min walk - 0.2 km
  • Playa Dorada - 1 min drive - 0.4 km
  • Malecón De Puerto Plata - 8 min drive - 6.8 km
  • Embassy of the United States Dominican Republic - 8 min drive - 7.1 km
  • Puerto Plata Cable Car Base Station - 9 min drive - 8.7 km

Getting around

  • Puerto Plata (POP-Gregorio Luperon Intl.) - 22 min drive

Restaurants

  • ‪El Mercado Restaurant - ‬3 min drive
  • ‪Sakura Restaurante Japonés - ‬3 min drive
  • ‪Iberostar Costa Dorada Lobby Bar - ‬3 min drive
  • ‪Mi Bohio Restaurant - ‬6 min drive
  • ‪Gran Ventana Beach Bar - ‬5 min walk

About this property

Viva Heavens by Wyndham, A Trademark All Inclusive

On beach with outdoor pool for sandy fun near Playa Dorada Golf Course
Some rates at Viva Heavens by Wyndham, A Trademark All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Viva Heavens by Wyndham, A Trademark All Inclusive offers its guests an outdoor pool, an outdoor tennis court, and a fitness centre. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and a vending machine are also featured at Viva Heavens by Wyndham, A Trademark All Inclusive. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Puerto Plata property.

  • 180 guestrooms or units
  • 3 levels
  • 5 dining venues
  • Built in 2015
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
Viva Heavens by Wyndham, A Trademark All Inclusive offers 180 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. 40-inch flat-screen televisions come with cable channels.

Bathrooms include a shower and hairdryers. This Puerto Plata property provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include facials, body wraps, body scrubs and body treatments.

Languages

English, French, German, Italian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • 5 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Blend
  • Puebla 222
  • Rosmarino
  • Sofrito
  • V Kitchen

Things to do

  • 18-hole adjacent golf course
  • Archery
  • Beach volleyball
  • Beach yoga
  • Boat tours
  • Fitness classes
  • Gym
  • Kayaking
  • Motor boating
  • Outdoor pool
  • Outdoor tennis court
  • Parasailing
  • Pilates classes
  • Rowing/canoeing
  • Sailing
  • Shopping
  • Snorkelling
  • Surfing/bodyboarding
  • Windsurfing

Family friendly

  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Free pool cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lift
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Built in 2015
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests at this property also have access to the resort facilities of neighbouring property Viva Tangerine By Wyndham.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Viva Heavens by Wyndham, A Trademark All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

We should mention

  • Pool access available from 6:00 AM to 7:00 PM
  • Reservations are needed for golf tee times. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Frequently asked questions

What is the cancellation policy at Viva Heavens by Wyndham, A Trademark All Inclusive?

Viva Heavens by Wyndham, A Trademark All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Viva Heavens by Wyndham, A Trademark All Inclusive?

As of 1 Aug 2025, prices found for a 1-night stay for 2 adults at Viva Heavens by Wyndham, A Trademark All Inclusive on 24 Aug 2025 start from AU$440.98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Viva Heavens by Wyndham, A Trademark All Inclusive?

Yep, Viva Heavens by Wyndham, A Trademark All Inclusive has a free self car park. Onsite parking is limited.

Are there any beaches close to Viva Heavens by Wyndham, A Trademark All Inclusive?

Yep, Viva Heavens by Wyndham, A Trademark All Inclusive is a short 7-minute walk from Playa Dorada. Fun beach activities include yoga, volleyball and snorkelling. You can also find motor boats and boat tours.

Is there a spa on site at Viva Heavens by Wyndham, A Trademark All Inclusive?

There's no onsite spa, but this property does offer services like body wraps and body scrubs.

Does Viva Heavens by Wyndham, A Trademark All Inclusive have a pool?

Viva Heavens by Wyndham, A Trademark All Inclusive has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 6:00 AM to 7:00 PM.

What luxury perks are available at Viva Heavens by Wyndham, A Trademark All Inclusive?

Viva Heavens by Wyndham, A Trademark All Inclusive features an outdoor pool, free pool cabanas and 5 restaurants.

Is Viva Heavens by Wyndham, A Trademark All Inclusive family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Viva Heavens by Wyndham, A Trademark All Inclusive is a hit with families.

Is there a free airport shuttle available at Viva Heavens by Wyndham, A Trademark All Inclusive?

No, Viva Heavens by Wyndham, A Trademark All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Viva Heavens by Wyndham, A Trademark All Inclusive?

Yep, they've got a lounge bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Viva Heavens by Wyndham, A Trademark All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Viva Heavens by Wyndham, A Trademark All Inclusive?

No, pets and service animals are not allowed.

Is there a golf course on site at Viva Heavens by Wyndham, A Trademark All Inclusive?

There is a golf course next to Viva Heavens by Wyndham, A Trademark All Inclusive.

Viva Heavens by Wyndham, A Trademark All Inclusive Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 351 out of 988 reviews
Rating 8 - Good. 273 out of 988 reviews
Rating 6 - Okay. 173 out of 988 reviews
Rating 4 - Poor. 90 out of 988 reviews
Rating 2 - Terrible. 101 out of 988 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Francisca

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

6/10 Okay

Pedro

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This resort needs to update the property ( rooms ), good entertainment but I paid extra for earlier check in and I don’t have my room after 3 pm
Stayed 7 nights in Apr 2025

10/10 Excellent

Kayla

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The property was well maintain and the food was really good and the only thing is the animation team was not as good it needs more improvement
Stayed 2 nights in Apr 2025

10/10 Excellent

Samantha

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I went on vacation to Viva Heavens and had an amazing time. The resort is smaller than the usual, but the food and entertainment were great. The staff were also very welcoming and helpful. I highly recommend if you’re looking for an affordable, relaxing, and calm vacation.
Stayed 6 nights in Apr 2025

8/10 Good

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Malcolm

Stayed 3 nights in Apr 2025

8/10 Good

Gianesse Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Lisette Altagracia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and staff were very good, ,,, didn’t like that the room needs to be more remodel , needs more lighting
Stayed 4 nights in Apr 2025

4/10 Poor

Daniella

Travelled with family
Disliked: Staff & service, amenities
Food was pretty bad. And service was worse. Very rude bartenders and staff. Worse all inclusive resort we’ve ever been too.
Stayed 6 nights in Apr 2025

10/10 Excellent

Thanniky

La comida es super rica
Stayed 3 nights in Mar 2025

2/10 Terrible

Pavan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not recommend
Stayed 3 nights in Apr 2025

6/10 Okay

Vrej

Travelled with family
My daughter has celiac disease. When we made the reservation, we made sure we called the hotel ourselves and told them about this. They said they were options for her to eat. When we arrived, we received a letter in Spanish explaining that she had celiac disease and that we were to give that letter to all of the people who were involved in restaurants. Unfortunately, there were some places who served food who did not understand the letter. In my opinion, this is where speaking English is a benefit to Tourists even though the letter was in Spanish, they still did not understand and when we tried to explain, they did not understand us. Celiac disease is something that we don’t mess around with given this reason as to the workers not understanding the tourist who were staying at their hotel is how I rate an average.
Stayed 5 nights in Apr 2025

10/10 Excellent

jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it’s a good hotel happy the second day of stain the patrol remove everybody from the water because the waves was too stronger
Stayed 2 nights in Apr 2025

8/10 Good

Veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved, all of the dance instructors and yoga. Ms. Marie from the front desk was wonderful and so was Ms. Juana from Viva Club. Our Private Tour guide Mr. Enrique was knowledgeable and kind and we really enjoyed the drive around. The all inclusive food options from breakfast-Dinner were fresh and hearty and delicious. Hard working people, professional and kind. We will visit again and want to join membership.
Stayed 5 nights in Apr 2025

10/10 Excellent

Mercedes, Ridgefield Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Viva Heavens has been the best hotel I have stayed in. This was my 2nd year visiting in a row. I LOVE EVERYTHING about Viva Heavens. Such friendly staff who go out of their way to make you happy. The food is delicious, especially the Buffet restaurant. Every night is a different menu and the 4 restaurants are truly fine dining. The hotel and rooms are very clean. And above all i felt exteemely safe at all times.
Stayed 4 nights in Apr 2025

8/10 Good

Jose Carmelo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The a la carte option was not good. Only experience 2 restaurants due to others not available.
Stayed 4 nights in Apr 2025

6/10 Okay

Jan

Travelled with group
Liked: Cleanliness, staff & service
Outdated, food was fine, there were no hangers for towels, biggest problem was was disorganized entertainment, long walk to the beach.
Stayed 7 nights in Apr 2025

8/10 Good

Darriel

Liked: Staff & service, amenities, property conditions & facilities
It was very peaceful and full of activities. However the food options could have been better and fresher. Also I was hoping for somethin more cultural to the area/country.
Stayed 4 nights in Apr 2025

6/10 Okay

Denicey, Killeen

Food choices was horrible wasted alot of food, your choices in meat be still tough hard to chew and a lot of pork daily. Cleaning ladies let mosquitos in the room when cleaning so they bite you in the room at night. Bring insect spray. Air Conditioner unit stay broke doesn't get very cold bring a small fan. You have to remain in your room all day until they fix it you cant go out or they will stop working on the unit..SPA- massage is a waste of 115 dollars unless you want a rub down in baby oil they dont actually massage your muscles just rub excessive amount of baby oil on for 1 hour 20 mins. You leave the same way you went in just oily. Other than that enjoy the scenery of the beach.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ambar

Stayed 2 nights in Mar 2025

4/10 Poor

Melvin

Disliked: Cleanliness
Stayed 5 nights in Mar 2025

6/10 Okay

MACKENZIE R

Liked: Cleanliness, staff & service
Room had mold all over and food was not great. We all.gor sick the kast day and coukdbt even get front drsk to bring us an extra bucketsir garbage bag.
Stayed 4 nights in Mar 2025

8/10 Good

Nelson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort if very well maintained. The staff were very welcoming and courteous. The food and variety was good. I didn't get to experience any of the restaurants (they filled up quickly) but the buffet was adequate with plenty of options and the coffee shop was excellent. The toaster and the panini maker were broken. They should have backups in place. The food options by the beach was adequate. One day they had a BBQ and it was delicious. Drinks were adequate. Only Presidente beer which was fine by me. The entertainment shows were good but short. They had a pool table but was always covered. They need more entertainment or maybe a game room. There were plenty of chairs and covered areas (coconut trees) by the beach. The pool was decent but after a bubble pool party the water looked murky the next couple of days. Overall a good experience. Would highly recommend.
Stayed 3 nights in Mar 2025

10/10 Excellent

Alexa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

4/10 Poor

Elvin

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
The rooms were spacious, good AC, and the beach was beautiful. The taste of the food was okay but there was a lack of options (not even salmon). The food at the buffet was better than the restaurants. The front desk employees were helpful. There was a lack of entertainment for people with families and/or the entertainment events were not promoted well! What was particularly disappointing about this place was that you could tell some of the employees were intoxicated while working their shift. That was a huge turn off from this hotel especially if you are going with your family.
Stayed 3 nights in Mar 2025