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Iberostar Costa Dorada - All Inclusive

4.5 star property
Ocean-view property with a swim-up bar, near Playa Dorada

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Photo gallery for Iberostar Costa Dorada - All Inclusive

Outdoor pool, pool umbrellas, pool loungers
Exterior
Free minibar, in-room safe, desk, laptop workspace
5 restaurants, breakfast, lunch, dinner served; international cuisine
Lobby
Reviews
8.0

Very good

Popular amenities

  • Pool
  • HousekeepingHousekeepingHousekeeping
  • Parking includedParking includedParking included
  • Gym
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
Carretera Luperon Km 2.5, Puerto Plata, Puerto Plata, 57000
  • Popular LocationPlaya Dorada Golf Course3 min drive
  • Popular LocationEmbassy of the United States Dominican Republic4 min drive
  • Popular LocationPlaya Dorada7 min drive
  • AirportPuerto Plata (POP-Gregorio Luperon Intl.)24 min drive

Room options

View all photos for Premium Room, Oceanfront

Free minibar, in-room safe, desk, laptop workspace

Premium Room, Oceanfront

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Eco-friendly toiletries
Bathrobes
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room, Beachside

Free minibar, in-room safe, desk, laptop workspace

Premium Room, Beachside

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
Ceiling fan
  • 35 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Beachside

Free minibar, in-room safe, desk, laptop workspace

Premium Room, Beachside

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
Ceiling fan
  • 35 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Tropical View)

Free minibar, in-room safe, desk, laptop workspace

Premium Room (Tropical View)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
Ceiling fan
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront

Free minibar, in-room safe, desk, laptop workspace

Premium Room, Oceanfront

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Eco-friendly toiletries
Bathrobes
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

View all photos for Junior Suite, Oceanfront

Free minibar, in-room safe, desk, laptop workspace

Junior Suite, Oceanfront

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
Ceiling fan
  • 41 sq m
  • Ocean view
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

View all photos for Junior Suite, Oceanfront

Free minibar, in-room safe, desk, laptop workspace

Junior Suite, Oceanfront

8.1/10 Very good

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
Ceiling fan
Separate bedroom
  • 41 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room

Free minibar, in-room safe, desk, laptop workspace

Premium Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
Ceiling fan
  • 35 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room

Free minibar, in-room safe, desk, laptop workspace

Premium Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
Ceiling fan
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Last Available Room

Free minibar, in-room safe, desk, laptop workspace

Last Available Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Eco-friendly toiletries
Bathrobes
  • 35 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room, Accessible

Free minibar, in-room safe, desk, laptop workspace

Premium Room, Accessible

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
Ceiling fan
  • 35 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Promo)

Free minibar, in-room safe, desk, laptop workspace

Premium Room (Promo)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
Ceiling fan
  • 34 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Tropical View)

Free minibar, in-room safe, desk, laptop workspace

Premium Room (Tropical View)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
Ceiling fan
  • 34 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Accessible

Free minibar, in-room safe, desk, laptop workspace

Premium Room, Accessible

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
Ceiling fan
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Promo)

Free minibar, in-room safe, desk, laptop workspace

Premium Room (Promo)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
Ceiling fan
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Pool View

Free minibar, in-room safe, desk, laptop workspace

Premium Room, Pool View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
Ceiling fan
  • 35 sq m
  • Resort view
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Pool View

Free minibar, in-room safe, desk, laptop workspace

Premium Room, Pool View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
Ceiling fan
  • 35 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Ocean View

Beach/ocean view

Premium Room, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
Ceiling fan
  • 35 sq m
  • Ocean view
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room, Ocean View

Beach/ocean view

Premium Room, Ocean View

8/10 Very good

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
Ceiling fan
  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

View all photos for Last Room Available, Single

Free minibar, in-room safe, desk, laptop workspace

Last Room Available, Single

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Eco-friendly toiletries
Bathrobes
  • 35 sq m
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

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About the area

Puerto Plata

A luxury stay in Puerto Plata awaits you at Iberostar Costa Dorada - All Inclusive. You'll be 2.8 km (1.7 mi) from Playa Dorada and 2.1 km (1.3 mi) from Lorilar Ranch. Highlights at this all-inclusive property include 5 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering can include beachside massages, sports massages, body wraps and facials along with access to the hot tub. The buffet restaurant, El Mercado, serves international cuisine and is open for breakfast, lunch and dinner. The property's own lounge bar and beach bar are nice places to enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site nightclub and free kids' club. Business amenities include a meeting room, a conference centre, and a business centre. Plus you'll find free Wi-Fi in public areas, a gym and an outdoor tennis court. Each morning free buffet breakfast is offered between 7 AM and 11 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 4.5-property class Costa Dorada property include Embassy of the United States Dominican Republic and Malecón De Puerto Plata.

What's nearby

  • Playa Dorada Golf Course - 3 min drive
  • Embassy of the United States Dominican Republic - 4 min drive
  • Malecón De Puerto Plata - 5 min drive
  • Puerto Plata Cable Car - 6 min drive
  • Playa Dorada - 7 min drive

Getting around

  • Puerto Plata (POP-Gregorio Luperon Intl.) - 24 min drive

Restaurants

  • El Mercado Restaurant - 3 min walk
  • Gran Ventana Beach Bar - 4 min drive
  • Le Petit Francois - 17 min walk
  • Bohemios Likor Store - 2 min drive
  • La Carihuela - 3 min drive

About this property

Iberostar Costa Dorada - All Inclusive

Ocean-view property with a swim-up bar, near Playa Dorada
Iberostar Costa Dorada - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Iberostar Costa Dorada - All Inclusive such as a complimentary children's club and an outdoor pool.

Free breakfast is served daily. There are 5 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. WiFi is free in public spaces. This all-inclusive property also offers a children's pool, outdoor tennis courts and a sauna. Free self parking is available.

This 4.5-star Puerto Plata property is smoke free.

  • 516 guestrooms or units
  • 3 levels
  • 9 buildings
  • 5 dining venues
  • Built in 1999
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Beauty salon
  • ATM
  • On-site shopping
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Iberostar Costa Dorada - All Inclusive offers 516 air-conditioned accommodations with free minibar items and a safe. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, dressing gowns, complimentary toiletries and hairdryers.

This Puerto Plata property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa. Other services include sports massages, facials and body wraps. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM to 11 AM
  • 5 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • El Mercado
  • La Hacienda
  • Mare Nostrum
  • Sakura

Things to do

  • Basketball
  • Beach yoga
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Nightclub
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Volleyball

Family friendly

  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Body wraps
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • 9 buildings
  • Built in 1999
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

Outdoor space

  • Balcony

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Guests must indicate the correct number of guests, including children and infants, at the time of booking. Fees may be incurred if the number of guests checking in varies from the number established at booking.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Iberostar Costa Dorada - All Inclusive

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. This property uses a grey water recycling system and eco-friendly cleaning products. The property is professionally cleaned. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Costa Dorada
Costa Dorada All Inclusive
Costa Dorada Iberostar
Dorada Costa
Iberostar Costa
Iberostar Costa Dorada
Iberostar Costa Dorada All Inclusive
Iberostar Costa Dorada All Inclusive Puerto Plata
Iberostar Costa Dorada Puerto Plata
Iberostar Dorada
Costa Dorado
Iberostar Costa Dorada Dominican Republic
Iberostar Costa Dorada Hotel
Iberostar Costa Dorado
Iberostar Hotel Costa Dorada
Iberostar Hotel Puerto Plata
Iberostar Puerto Plata
Puerto Plata Iberostar
Iberostar Costa Dorada All Inclusive All-inclusive property
Iberostar Costa Dorada All-inclusive property
All-inclusive property Iberostar Costa Dorada Puerto Plata
Puerto Plata Iberostar Costa Dorada All-inclusive property
All-inclusive property Iberostar Costa Dorada
Iberostar Costa Dorada Puerto Plata
Iberostar Costa Dorada All Inclusive
Iberostar All-inclusive property
Iberostar
Iberostar Costa Dorada All Inclusive All-inclusive property
Iberostar Costa Dorada - All Inclusive Puerto Plata
Iberostar Costa Dorada - All Inclusive All-inclusive property
All-inclusive property Iberostar Costa Dorada - All Inclusive
Iberostar Costa Dorada All Inclusive
Iberostar Costa Dorada - All Inclusive Puerto Plata
Iberostar All Inclusive All-inclusive property
Iberostar All Inclusive
Iberostar Costa Dorada
Iberostar Inclusive Inclusive

Frequently asked questions

What is the cancellation policy at Iberostar Costa Dorada - All Inclusive?

Iberostar Costa Dorada - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Iberostar Costa Dorada - All Inclusive?

Yep, Iberostar Costa Dorada - All Inclusive has a free self car park.

Are there any beaches close to Iberostar Costa Dorada - All Inclusive?

The closest beach to Iberostar Costa Dorada - All Inclusive is Playa Dorada (2.2 km).

Is there a spa on site at Iberostar Costa Dorada - All Inclusive?

Yep, there is an onsite spa at Iberostar Costa Dorada - All Inclusive. It has a hot tub and a steam room. You'll enjoy heaps of services like body wraps, facials and body treatments, as well as sports massages.

Does Iberostar Costa Dorada - All Inclusive have a pool?

Iberostar Costa Dorada - All Inclusive has a pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Iberostar Costa Dorada - All Inclusive?

Iberostar Costa Dorada - All Inclusive features a full-service spa, a nightclub and an outdoor pool.

What makes Iberostar Costa Dorada - All Inclusive a romantic place to stay?

A hot tub and a lounge bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Iberostar Costa Dorada - All Inclusive.

Is Iberostar Costa Dorada - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Iberostar Costa Dorada - All Inclusive is a hit with families.

Does Iberostar Costa Dorada - All Inclusive serve breakfast?

Sure does, free buffet brekkie is on offer daily from 7 AM to 11 AM.

Is there a free airport shuttle available at Iberostar Costa Dorada - All Inclusive?

No, Iberostar Costa Dorada - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Iberostar Costa Dorada - All Inclusive?

Yep, they've got a lounge bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Iberostar Costa Dorada - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Iberostar Costa Dorada - All Inclusive?

No, pets and service animals are not allowed.

Iberostar Costa Dorada - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 669 out of 1464 reviews" "
Rating 8 - Good. 353 out of 1464 reviews" "
Rating 6 - Okay. 208 out of 1464 reviews" "
Rating 4 - Poor. 112 out of 1464 reviews" "
Rating 2 - Terrible. 122 out of 1464 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

janet

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport, great staff, rooms not facing pool area are very quiet, buffet was excellent, never tried speciality restaurants, no need! beach was kept clean, water was swimmable but not clear due to wave action. Lots of lawn chairs by the beach. people put a towel on chairs at 7 am by the pool so be early if u want one.
Stayed 5 nights in Feb 2024

10/10 Excellent

Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time on Iberostar Costa Dorada, everything was great, thank you for making our vacation really enjoyable
Stayed 5 nights in Feb 2024

10/10 Excellent

troy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing! If you get the chance to meet Domingo or Luz and have the honor of having them as your wait person in the main dining area, you will LOVE them!! They provide amazing service!!! I would suggest to make sure your safe is always locked! I will be back!!
Stayed 7 nights in Feb 2024

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this property except for their Mexican restaurant food. There wasn’t that many choices and none of it felt authentic. Other than that, everything was amazing. I will be coming back.
Stayed 3 nights in Feb 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
once you walk down beach off resort lots of trash disgusting. certainly not resorts fault other then that very nice.
Stayed 14 nights in Feb 2024

10/10 Excellent

Loverly

10/10 Excellent

emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly, the lobby beautiful and rooms are very clean. A lot of entertainment to keep you busy all day.

4/10 Poor

BRUNDEN

Disliked: Cleanliness, property conditions & facilities, room comfort
Roaches, would not stay again.
I went on a solo birthday trip. The resort overall wasnt bad. My room was terrible. It was not thw room i booked. There were two double beds i was supposed to have 1 large king. I was told i could wait u til the next day and switch rooms or they could send someome to pusj the beds together. Food was terrible. And good luck.makomg a reservation which is required for.the restaurants you mist doxit in the AM. I could not wven have a birthday dinner. The room had roaches.
Stayed 4 nights in Jan 2024

8/10 Good

Diane

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So the good first: what a beautiful resort! It is right on the beach with amazing trees and shade, very beautiful courtyard with huge swimming pool, an abundance of delicious food and more beverages than you can drink! Everything was so clean, spotless! The ground was beautifully maintained. Very nice and helpful staff (except our bellhop was insanely rude, all others were fantastic). We really liked a few of the staff and had a good time laughing and talking with them. The Japanese restaurant was amazing! The staff and cooks were so full of energy and had so much fun with everyone we laughed so much and the food was incredible!!! …now the bad: our room smelled so bad the entire trip, like mold/mildew, like the A/C wasn’t clean, no matter how much I aired out our room the smell persisted. It made my time in the room not so pleasant. Also, we had a room on the outer side of the resort, so from our balcony the view was so trashy and loud because we were facing the neighboring resort kitchen or something, and the balcony air smelled like sewage a few of the days (not sure what that was about). Normally I love sitting on a balcony and reading, but this was not pleasant because of the constant noises (literally 24 hours a day it was so loud we couldn’t even let the sliding door open!) So, all in all it was a nice resort, I just wish our room didn’t stink so bad! I can live with the crappy view, but I hated being in my room and had difficulty sleeping it smelled that bad!
Stayed 7 nights in Feb 2024

6/10 Okay

Michael

Disliked: Property conditions & facilities
Stayed 5 nights in Jan 2024