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Iberostar Waves Costa Dorada - All Inclusive

4.5 star property
Luxury property on the beach, with outdoor pool

Photo gallery for Iberostar Waves Costa Dorada - All Inclusive

Outdoor pool, open 7 AM to 7 PM, pool umbrellas, pool loungers
On the beach, sun-loungers, beach umbrellas, beach towels
Free daily buffet breakfast
Lobby
On the beach, sun-loungers, beach umbrellas, beach towels

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • All-inclusive
  • Pool
  • Breakfast included
  • Parking included
  • Gym

Explore the area

View map
Carretera Luperon Km 2.5, Puerto Plata, Puerto Plata, 57000
  • Playa Dorada Golf Course
    ‪3 min drive‬
  • Playa Dorada
    ‪4 min drive‬
  • Embassy of the United States Dominican Republic
    ‪5 min drive‬
  • Puerto Plata (POP-Gregorio Luperon Intl.)
    ‪17 min drive‬

Room options

View all photos for Premium Room, Oceanfront

1 bedroom, free minibar, in-room safe, desk

Premium Room, Oceanfront

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Separate bedroom
Shower/bath combination
  • Sea view
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room, Beachside

1 bedroom, free minibar, in-room safe, desk

Premium Room, Beachside

7.2 out of 10
Good
(21 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
Ceiling fan
  • 35 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Beachside

1 bedroom, free minibar, in-room safe, desk

Premium Room, Beachside

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
Ceiling fan
  • 35 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Tropical View)

1 bedroom, free minibar, in-room safe, desk

Premium Room (Tropical View)

7.4 out of 10
Good
(13 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
Ceiling fan
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront

1 bedroom, free minibar, in-room safe, desk

Premium Room, Oceanfront

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Separate bedroom
Shower/bath combination
  • Ocean view
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

View all photos for Junior Suite, Oceanfront

1 bedroom, free minibar, in-room safe, desk

Junior Suite, Oceanfront

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
  • 41 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

View all photos for Junior Suite, Oceanfront

1 bedroom, free minibar, in-room safe, desk

Junior Suite, Oceanfront

8.4 out of 10
Very good
(23 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
  • 41 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room

1 bedroom, free minibar, in-room safe, desk

Premium Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
Ceiling fan
  • 35 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room

1 bedroom, free minibar, in-room safe, desk

Premium Room

7.6 out of 10
Good
(199 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
Ceiling fan
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Last room available

1 bedroom, free minibar, in-room safe, desk

Last room available

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Separate bedroom
Shower/bath combination
  • 35 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room, Accessible

1 bedroom, free minibar, in-room safe, desk

Premium Room, Accessible

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
Ceiling fan
  • 35 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Promo)

1 bedroom, free minibar, in-room safe, desk

Premium Room (Promo)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
Ceiling fan
  • 35 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Tropical View)

1 bedroom, free minibar, in-room safe, desk

Premium Room (Tropical View)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
Ceiling fan
  • 35 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Accessible

1 bedroom, free minibar, in-room safe, desk

Premium Room, Accessible

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
Ceiling fan
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Promo)

1 bedroom, free minibar, in-room safe, desk

Premium Room (Promo)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
Ceiling fan
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Pool View

1 bedroom, free minibar, in-room safe, desk

Premium Room, Pool View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
Ceiling fan
  • 35 sq m
  • Resort view
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Pool View

1 bedroom, free minibar, in-room safe, desk

Premium Room, Pool View

7.6 out of 10
Good
(54 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
Ceiling fan
  • 35 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Ocean View

Beach/ocean view

Premium Room, Ocean View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
Ceiling fan
  • 35 sq m
  • Ocean view
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room, Ocean View

Beach/ocean view

Premium Room, Ocean View

8.8 out of 10
Excellent
(29 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
Ceiling fan
  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

View all photos for Last room available

1 bedroom, free minibar, in-room safe, desk

Last room available

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Separate bedroom
Shower/bath combination
  • 35 sq m
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

About the area

Puerto Plata

A luxury stay in Puerto Plata awaits you at Iberostar Waves Costa Dorada - All Inclusive. You'll be 2.8 km (1.8 mi) from Playa Dorada and 2.2 km (1.4 mi) from Lorilar Ranch. Highlights at this all-inclusive property include 5 restaurants, 7 bars/lounges and a full-service spa. .A day of pampering can include beachside massages, sports massages, body wraps and facials along with access to the hot tub. The buffet restaurant, El Mercado, serves international cuisine and is open for breakfast, lunch and dinner. The property's own beach bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site outdoor swimming pool and nightclub. Business amenities include a meeting room, a conference centre, and a business centre. Plus you'll find free Wi-Fi in public areas, a gym and an outdoor tennis court. Each morning free buffet breakfast is offered between 7 AM and 11 AM. There's also the convenience of free self parking. .Attractions within a 30-minute drive of this 4.5-property class Costa Dorada property include Cofresi Beach and Sosúa Beach.

What's nearby

  • Playa Dorada Golf Course - 3 min drive - 2.2 km
  • Playa Dorada - 4 min drive - 2.5 km
  • Malecón De Puerto Plata - 5 min drive - 4.7 km
  • Embassy of the United States Dominican Republic - 5 min drive - 5.0 km
  • Fort San Felipe - 6 min drive - 5.7 km

Getting around

  • Puerto Plata (POP-Gregorio Luperon Intl.) - 22 min drive

Restaurants

  • ‪Ristorante Passatore - ‬3 min drive
  • ‪El Mercado Restaurant - ‬3 min walk
  • ‪Iberostar Costa Dorada Lobby Bar - ‬1 min walk
  • ‪Sakura Restaurante Japonés - ‬3 min walk
  • ‪San Marino Bar & Restaurat - ‬3 min drive

About this property

Iberostar Waves Costa Dorada - All Inclusive

Luxury property on the beach, with outdoor pool
Iberostar Waves Costa Dorada - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Iberostar Waves Costa Dorada - All Inclusive such as a complimentary children's club and an outdoor pool.

Free breakfast is served daily. There are 5 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 7 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a children's pool, outdoor tennis courts and a sauna. Free self parking is available.

This 4.5-star Puerto Plata property is smoke free.

  • 468 guestrooms or units
  • 3 levels
  • 9 buildings
  • 5 dining venues
  • 7 bars or lounges
  • Built in 1999
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Beauty salon
  • ATM
  • On-site shopping
  • No smoking on site
  • Water dispenser
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Iberostar Waves Costa Dorada - All Inclusive offers 468 air-conditioned accommodations with free minibar items and a safe. Rooms open to balconies. 32-inch flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

This Puerto Plata property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa. Other services include sports massages, facials and body wraps. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM to 11 AM
  • 5 restaurants
  • 7 bars/lounges
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • El Mercado
  • La Hacienda
  • Mare Nostrum
  • Sakura

Things to do

  • Basketball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Nightclub
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Volleyball

Family friendly

  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • 9 buildings
  • Banquet hall
  • Built in 1999
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Guests must indicate the correct number of guests, including children and infants, at the time of booking. Fees may be incurred if the number of guests checking in varies from the number established at booking.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Iberostar Waves Costa Dorada - All Inclusive

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and cash. This property uses a grey water recycling system and eco-friendly cleaning products. The property is professionally cleaned. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7 AM to 7 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Costa Dorada
Costa Dorada All Inclusive
Costa Dorada Iberostar
Dorada Costa
Iberostar Costa
Iberostar Costa Dorada
Iberostar Costa Dorada All Inclusive
Iberostar Costa Dorada All Inclusive Puerto Plata
Iberostar Costa Dorada Puerto Plata
Iberostar Dorada
Costa Dorado
Iberostar Costa Dorada Dominican Republic
Iberostar Costa Dorada Hotel
Iberostar Costa Dorado
Iberostar Hotel Costa Dorada
Iberostar Hotel Puerto Plata
Iberostar Puerto Plata
Puerto Plata Iberostar
Iberostar Costa Dorada All Inclusive All-inclusive property
Iberostar Costa Dorada All-inclusive property
All-inclusive property Iberostar Costa Dorada Puerto Plata
Puerto Plata Iberostar Costa Dorada All-inclusive property
All-inclusive property Iberostar Costa Dorada
Iberostar Costa Dorada Puerto Plata
Iberostar Costa Dorada All Inclusive
Iberostar All-inclusive property
Iberostar
Iberostar Costa Dorada All Inclusive All-inclusive property
All-inclusive property Iberostar Costa Dorada - All Inclusive
Iberostar Costa Dorada All Inclusive
Iberostar Costa Dorada - All Inclusive Puerto Plata
Iberostar All Inclusive All-inclusive property
Iberostar All Inclusive
Iberostar Costa Dorada
Iberostar Inclusive Inclusive

Frequently asked questions

What is the cancellation policy at Iberostar Waves Costa Dorada - All Inclusive?

Iberostar Waves Costa Dorada - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Iberostar Waves Costa Dorada - All Inclusive?

Yep, Iberostar Waves Costa Dorada - All Inclusive has a free self car park.

Are there any beaches close to Iberostar Waves Costa Dorada - All Inclusive?

The closest beach to Iberostar Waves Costa Dorada - All Inclusive is Playa Dorada (2.2 km).

Is there a spa on site at Iberostar Waves Costa Dorada - All Inclusive?

Yep, there is an onsite spa at Iberostar Waves Costa Dorada - All Inclusive. It has a hot tub and a steam room. You'll enjoy heaps of services like body wraps, facials and body treatments, as well as beachside massages.

Does Iberostar Waves Costa Dorada - All Inclusive have a pool?

Yep, and guests love it! Iberostar Waves Costa Dorada - All Inclusive has a pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 7 AM to 7 PM.

What luxury perks are available at Iberostar Waves Costa Dorada - All Inclusive?

Iberostar Waves Costa Dorada - All Inclusive features a full-service spa, a nightclub and an outdoor pool.

What makes Iberostar Waves Costa Dorada - All Inclusive a romantic place to stay?

A hot tub, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Iberostar Waves Costa Dorada - All Inclusive.

Is Iberostar Waves Costa Dorada - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Iberostar Waves Costa Dorada - All Inclusive is a hit with families.

Does Iberostar Waves Costa Dorada - All Inclusive serve breakfast?

Sure does, free buffet brekkie is on offer daily from 7 AM to 11 AM.

Is there a free airport shuttle available at Iberostar Waves Costa Dorada - All Inclusive?

No, Iberostar Waves Costa Dorada - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Iberostar Waves Costa Dorada - All Inclusive?

Yep, they've got a beach bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Iberostar Waves Costa Dorada - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Iberostar Waves Costa Dorada - All Inclusive?

No, pets and service animals are not allowed.

Iberostar Waves Costa Dorada - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 771 out of 1550 reviews
Rating 8 - Good. 343 out of 1550 reviews
Rating 6 - Okay. 213 out of 1550 reviews
Rating 4 - Poor. 96 out of 1550 reviews
Rating 2 - Terrible. 127 out of 1550 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The service was excellent also the food and the staff Miguel y Lucy and everyone that you encountered was always with a smile and willing to help in any time
Stayed 3 nights in Jun 2025

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Muy buenas atenciones y buena comida
Stayed 2 nights in Jun 2025

2/10 Terrible

jannibel

Stayed 2 nights in Jun 2025

6/10 Okay

jose

Travelled with partner
Liked: Cleanliness, amenities
The property needs to be upgraded, the staff was great, food was good, my room had a leak from the upstairs tub,
Stayed 2 nights in May 2025

10/10 Excellent

Christina

The hotel was spotless and well-maintained, with a spacious pool and easy access to the beach—perfect for relaxing in the sun. The all-inclusive meals were tasty, with a great variety of food and drinks to enjoy. Staff were warm and welcoming, and check-in was a breeze. The nightly shows were lively and fun, and I especially loved how the music continued at the plaza afterward—it really brought everyone together. All in all, a beautiful resort experience, and I’d definitely stay again!
Stayed 2 nights in Jun 2025

10/10 Excellent

Jossanna

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 9 nights in May 2025

4/10 Poor

máximo

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The variety food was terrible, always the same and poor offer.
Stayed 3 nights in Jun 2025

10/10 Excellent

cindy

Travelled with partner
Liked: Cleanliness, amenities
Muy bueno lo recomiendo .
Stayed 2 nights in Jun 2025

6/10 Okay

Julio

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Me tocaron la puerta muy temprano en la mañana
Stayed 2 nights in Jun 2025

10/10 Excellent

OMELFI

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
El personal extremadamente servicial, una variedad enorme de comidas y bebidas
Stayed 3 nights in Jun 2025

10/10 Excellent

Mohammad

Stayed 6 nights in May 2025

8/10 Good

Nelson

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena recepción y staff, hotel prácticamente limpio, instalaciones mejoradas, área de playa buena, la piscina en buenas condiciones, la variedad de las comidas en el buffet puede ser mejorada. Tuve un inconveniente con mi familia al querer cenar en el restaurante Mexicano, eran las 9:10 de la noche y no nos dejaron pasar por la hora que era hasta las 9:00 y a veces hasta las 9:30 de la noche, y cuando volvimos a pasar a las 9:35-9:40 habían entrado otras personas, extranjeros y al parecer los dejaron entrar porque cuando fuimos no estaban en esa mesa cuando fuimos, y de igual forma en la app de Iberostar dice que está abierto hasta las 10:00 de la noche.
Stayed 2 nights in May 2025

4/10 Poor

Jose, Ocoee

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Years ago this hotel was outstanding but now it is a total disappointment place. Roaches, structures needs urgent repairs, food has no taste at all and basically is the same thing everyday; The overnight receptionist is very rude, the only way to move here and have good and fast attention is constantly tipping waiters except for a few that perform their jobs in a friendly and professional manner. If you choose regular rooms you will get 2 small beds where 2 adults barely fit. If you’re lucky you’ll also have bedbug as partners and you’ll notice the next day. Even though the customer service dept make all their best to satisfy customers demands is practically impossible because the property needs and demand a totally upgrade. Deficient A/C ( my family and I was switched to other room but still the AC wasn’t enough good. Absolutely dissatisfied! Too many issues during my stay here since the first day until the last day, the room was completely renovated, we had to kill cockroaches in the room and endure bedbug bites. Sliding door for the terrace without Security because it was broken.
Stayed 3 nights in May 2025

10/10 Excellent

Gladys, new york

Stayed 4 nights in May 2025

10/10 Excellent

sulayka

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I love the property, excellent customer service. Friendly staff
Stayed 2 nights in May 2025

8/10 Good

Aracelis, Orange

Liked: Cleanliness, staff & service, property conditions & facilities
Love the pool, and the cleaning. The council assigned to us (Starlyn),was so helpful, he made the reservations to eat at night. We ate and had so much fun, specially at the Japanese restaurant, the chefs were so funny and the food was delicious. It was a lovely vacation.
Stayed 3 nights in May 2025

4/10 Poor

José, Ocoee

Travelled with family
Disliked: Amenities, property conditions & facilities
Absolutely dissatisfied! Too many issues during my stay here since the first day until the last day, the room was completely renovated, we had to kill cockroaches in the room and endure bedbug bites. Sliding door for the terrace without Security because it was broken.
Stayed 3 nights in May 2025

4/10 Poor

José, Ocoee

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Years ago this hotel was outstanding but now it is a total disappointment place. Roaches, structures needs urgent repairs, food has no taste at all and basically is the same thing everyday; The overnight receptionist is very rude, the only way to move here and have good and fast attention is constantly tipping waiters except for a few that perform their jobs in a friendly and professional manner. If you choose regular rooms you will get 2 small beds where 2 adults barely fit. If you’re lucky you’ll also have bedbug as partners and you’ll notice the next day. Even though the customer service dept make all their best to satisfy customers demands is practically impossible because the property needs and demand a totally upgrade. Deficient A/C ( my family and I was switched to other room but still the AC wasn’t enough good.
Stayed 4 nights in May 2025

10/10 Excellent

Noel

Stayed 5 nights in May 2025

8/10 Good

Evelyn

Stayed 5 nights in May 2025

2/10 Terrible

Tymeka

Travelled with family
Disliked: Cleanliness
From concierge flat out leaving us without dinner reservations the first night which entailed us to go outside of resort to get dinner ourselves. To check in clearly saying 3pm and being told by staff that it’s 3:30. They also tried to get us to pay an additional amount of money to have two rooms next to each other when we requested it by email prior to even arriving. Also having a bloody hand print in our bathroom doorway upon arrival the first day.
Stayed 4 nights in May 2025

10/10 Excellent

Jacquelyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Best staff very helpfull recomended dinner Clean plenty of stuff to do good area near airport easy taxi great drivers beach clean nice swimming
Stayed 4 nights in May 2025

10/10 Excellent

ylvin

Stayed 6 nights in May 2025

10/10 Excellent

Doris

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Xiomara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025