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El Refugio de la Cuenca

4.0 star property

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Comfort Apartment | Living area
Mini-fridge, microwave, stovetop, cookware/dishes/utensils
Comfort Apartment, Mountain View
Living area
Free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Washing machine
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Spa
The current price is AU$85
26 Mar - 27 Mar

Explore the area

View map
Hermanos Philippi SN, 266, Puerto Octay, Los Lagos, 5370000
  • Place, Green Lagoon
    ‪15 min drive‬
  • Place, Petrohue Falls
    ‪31 min drive‬
  • Place, Vicente Perez Rosales National Park
    ‪33 min drive‬

Room options

View all photos for Comfort Apartment, Mountain View

Free WiFi

Comfort Apartment, Mountain View

  • Mountain view
  • 65 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 3 Large Single Beds and 2 Single Beds

View all photos for Comfort Apartment, Mountain View

Free WiFi

Comfort Apartment, Mountain View

  • Mountain view
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed, 1 Large Single Bed and 1 Single Bed

View all photos for Comfort Apartment

Free WiFi

Comfort Apartment

  • 65 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 4 Large Single Beds and 1 Single Bed

About the area

Puerto Octay

At El Refugio de la Cuenca you'll be within a 15-minute walk of Lake Llanquihue and 4.1 km (2.6 mi) from Waterfalls. .Each apartment features a washing machine, free WiFi and a balcony or patio. In-room dining is easy with a kitchen that comes equipped with a microwave and a stovetop. .This pet-friendly apartment building offers free WiFi in public areas, a 24-hour front desk and a garden. Other amenities include spa services, dry cleaning/laundry services and tour/ticket assistance. Bring your pet along and take advantage of this property's pet-friendly amenities, such as pet-sitting services. There's also the convenience of free self parking.
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What's nearby

  • Green Lagoon - 15 min drive - 20.6 km
  • Museo de Puerto Octay - 26 min drive - 48.8 km
  • Puerto Octay Christian Cemetery - 27 min drive - 49.5 km
  • Petrohue Falls - 31 min drive - 33.1 km
  • Vicente Perez Rosales National Park - 33 min drive - 38.6 km

Restaurants

  • ‪Rincón Trayen - ‬3 min walk
  • ‪Block House Lodge - ‬4 min drive
  • ‪Bella Ester - ‬8 min walk
  • ‪Restaurant La Carreta - ‬9 min walk
  • ‪restaurant nueva cimarron - ‬8 min drive

About this property

El Refugio de la Cuenca

El Refugio de la Cuenca offers its guests spa services, tour/ticket assistance, and a garden. Public spaces have free WiFi. El Refugio de la Cuenca also features dry cleaning/laundry services and a communal living room. Free self parking is available.
  • 4 guestrooms or units
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Garden
  • Television in lobby
El Refugio de la Cuenca offers 4 accommodations. Rooms open to balconies or patios. Accommodation at this 4-star apartment has kitchens with stovetops, microwaves, separate dining areas and kitchenware and utensils.

Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered on a daily basis and hairdryers can be requested.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

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  • Pet-friendly
  • Free Wi-Fi
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  • Breakfast available
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The price is AU$104
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Property amenities

Beach

  • Black sand beach (direct access)

Pool/Spa

  • Massage
  • Spa services

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 0 metres
  • Street parking available
  • Free uncovered self parking on site
  • Limited on-site self parking

Family friendly

  • Art supplies
  • Children's books
  • Children's dinnerware
  • Children's games
  • Musical instrument
  • Stroller
  • Trampoline

Kitchen

  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Mini-fridge

Dining

  • Champagne service
  • Couples/private dining
  • Private picnics

Bathroom

  • Hair dryer (on request)
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Communal living room
  • Separate dining area

Entertainment

  • Games
  • TV in common areas

Outdoor areas

  • Balcony/patio
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Washing machine

Comfort

  • Heating

Pets

  • Pet friendly
  • Fee: USD 15 per pet per stay
  • Service animals exempt from fees
  • One-time cleaning fee: USD 15
  • Pet sitting services

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

Services and conveniences

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • In a national park
  • In a rural location
  • In a village
  • Near the boardwalk/promenade
  • On a river

Things to do

  • Ecotours nearby
  • Fishing nearby
  • Free bicycles nearby
  • Hiking/biking trails nearby
  • Hunting nearby
  • Rock climbing nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 4 units
  • Garden
  • Reception hall

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's whatsapp mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: USD 15 per pet, per stay, plus a one-time cleaning fee of USD 15
  • Pet-sitting services are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: USD 20 per accommodation, per stay (varies based on the length of stay).
  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per stay plus a one-off USD 15 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the apartment before arrival using the contact information on the booking confirmation.

Property is also known as

Refugio La Cuenca Puerto Octay
El Refugio de la Cuenca Apartment
El Refugio de la Cuenca Puerto Octay
El Refugio de la Cuenca Apartment Puerto Octay

Frequently asked questions

Is parking available at El Refugio de la Cuenca?

Yep, El Refugio de la Cuenca has a free self car park.

How much does it cost to stay at El Refugio de la Cuenca?

As of 25 Mar 2026, prices found for a 1-night stay for 2 adults at El Refugio de la Cuenca on 26 Mar 2026 start from AU$85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to El Refugio de la Cuenca?

The closest beach to El Refugio de la Cuenca is Venado Beach (25.3 km).

Is there a spa on site at El Refugio de la Cuenca?

There's no onsite spa, but this property does offer services like massages.

What makes El Refugio de la Cuenca a romantic place to stay?

Couples dining and a champagne service, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at El Refugio de la Cuenca.

Is El Refugio de la Cuenca family-friendly?

You bet! With amenities such as children's dinnerware and children's books in the guestrooms, it's no surprise that El Refugio de la Cuenca is a hit with families.

Is there a free airport shuttle available at El Refugio de la Cuenca?

No, El Refugio de la Cuenca does not offer an airport shuttle service.

What time are check-in & check-out at El Refugio de la Cuenca?

Check-in begins at 2:30 PM. Check-out time is noon.

Are pets allowed at El Refugio de la Cuenca?

Furry friends are welcome at El Refugio de la Cuenca, with pet-sitting services on offer.

El Refugio de la Cuenca Reviews