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Hotel Dreams de los Volcanes - Puerto Varas

4.0 star property

Photo gallery for Hotel Dreams de los Volcanes - Puerto Varas

2 restaurants; breakfast, lunch and dinner served
Exterior
Junior Suite
2 restaurants; breakfast, lunch and dinner served
32-inch flat-screen TV with cable channels, TV, DVD player

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Del Salvador 21, Puerto Varas, Los Lagos, 5550000
  • Place, Casino Dreams Puerto Varas
    ‪1 min walk‬
  • Place, Puerto Varas Plaza de Armas
    ‪1 min walk‬
  • Place, Puerto Varas Beach
    ‪2 min walk‬
  • Airport, Puerto Montt (PMC-Tepual)
    ‪38 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • 44 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite

Premium bedding, minibar, in-room safe, desk

Suite

  • 69 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 47 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Twin

Standard Twin

Standard Twin

7.6 out of 10
Good
(4 reviews)
  • 44 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

About the area

Puerto Varas

Hotel Dreams de los Volcanes - Puerto Varas puts you in the heart of Puerto Varas, within steps of Casino Dreams Puerto Varas and Puerto Varas Beach. Highlights at this hotel include 2 restaurants, an indoor swimming pool and free buffet breakfast. .A day of pampering can include facials and body treatments. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, Hot tub, sauna and seasonal outdoor swimming pool. 7965 square feet (740 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning free breakfast is served. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this 4-property class Puerto Varas hotel include Puerto Varas Plaza de Armas and Paseo Patrimonial.

What's nearby

  • Casino Dreams Puerto Varas - 1 min walk - 0.0 km
  • Puerto Varas Plaza de Armas - 1 min walk - 0.2 km
  • Puerto Varas Beach - 2 min walk - 0.2 km
  • Iglesia del Sagrado Corazón - 7 min walk - 0.7 km
  • Kuschel House - 10 min walk - 0.9 km

Getting around

  • Puerto Varas Station - 8 min walk
  • Puerto Montt (PMC-Tepual) - 30 min drive

Restaurants

  • ‪Café Mawen - ‬4 min walk
  • ‪Cassis - ‬2 min walk
  • ‪Santo Fuego - ‬5 min walk
  • ‪El Barista Caffé - ‬3 min walk
  • ‪Restaurant Pizzería ER - ‬3 min walk

About this property

Hotel Dreams de los Volcanes - Puerto Varas

Hotel Dreams de los Volcanes - Puerto Varas offers its guests a seasonal outdoor pool, an indoor pool, a health club, and a hot tub. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 7965 square feet (740 square metres) and includes conference space. A sauna, spa services, and tour/ticket assistance are also featured at the business-friendly Hotel Dreams de los Volcanes - Puerto Varas. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 4-star Puerto Varas hotel is smoke free.

  • 50 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 7965 sq ft of conference space
  • 740 sq. m of conference space
  • Built in 2005
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Hotel Dreams de los Volcanes - Puerto Varas offers 50 accommodations with Hot tubs and DVD players. Beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Bathrooms include a separate bath and shower with a deep soaking bath, slippers, complimentary toiletries and hairdryers.

This Puerto Varas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include minibars and an iron/ironing board. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include facials and body treatments.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • DVD player
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 7,965 square feet of conference space
  • Business centre
  • Meeting room

Spa

  • Facials
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • DVD player

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Dreams de los Volcanes - Puerto Varas

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CLP 15000 per person (return)
  • Airport shuttle fee per child: CLP 15000 (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Dreams de los Volcanes Puerto Varas
Dreams los Volcanes
Dreams Puerto Varas Hotel
Hotel Dreams de los Volcanes Puerto Varas
Hotel Dreams los Volcanes
Hotel Dreams Puerto Varas
Hotel Dreams Volcanes Puerto Varas
Puerto Varas Dreams
Volcanes Puerto Varas
Hotel Dreams los Volcanes Puerto Varas
Dreams los Volcanes Puerto Varas
Hotel Dreams de los Volcanes Puerto Varas
Hotel Dreams de los Volcanes - Puerto Varas Hotel
Hotel Dreams de los Volcanes - Puerto Varas Puerto Varas
Hotel Dreams de los Volcanes - Puerto Varas Hotel Puerto Varas

Frequently asked questions

What is the cancellation policy at Hotel Dreams de los Volcanes - Puerto Varas?

Hotel Dreams de los Volcanes - Puerto Varas offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Dreams de los Volcanes - Puerto Varas?

Yep, Hotel Dreams de los Volcanes - Puerto Varas has a free self car park.

Are there any beaches close to Hotel Dreams de los Volcanes - Puerto Varas?

Yep, Hotel Dreams de los Volcanes - Puerto Varas is a short 2-minute walk from Puerto Varas Beach.

Is there a spa on site at Hotel Dreams de los Volcanes - Puerto Varas?

There's no onsite spa, but this property does offer services like facials and body treatments.

Does Hotel Dreams de los Volcanes - Puerto Varas have a pool?

Hotel Dreams de los Volcanes - Puerto Varas has a seasonal outdoor pool and an indoor pool.

What luxury perks are available at Hotel Dreams de los Volcanes - Puerto Varas?

Hotel Dreams de los Volcanes - Puerto Varas features a health club, an indoor pool and 1 hot tub. All guestrooms come with Hot tubs, deep soaking tubs and premium bedding.

What makes Hotel Dreams de los Volcanes - Puerto Varas a romantic place to stay?

1 hot tub and a lounge bar, as well as Hot tubs and deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Hotel Dreams de los Volcanes - Puerto Varas.

Are there hot tubs in the rooms at Hotel Dreams de los Volcanes - Puerto Varas?

Yep, all rooms come with private hot tubs.

Does Hotel Dreams de los Volcanes - Puerto Varas serve breakfast?

Yep, free buffet brekkie is served daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Hotel Dreams de los Volcanes - Puerto Varas?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Dreams de los Volcanes - Puerto Varas?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Dreams de los Volcanes - Puerto Varas?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel Dreams de los Volcanes - Puerto Varas?

No, pets and service animals are not allowed.

Hotel Dreams de los Volcanes - Puerto Varas Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 62 out of 97 reviews
Rating 8 - Good. 26 out of 97 reviews
Rating 6 - Okay. 6 out of 97 reviews
Rating 4 - Poor. 3 out of 97 reviews
Rating 2 - Terrible. 0 out of 97 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Mariana

Liked: Property conditions & facilities, room comfort

Excelente ubicación en centro de Puerto Varas

Ubicación excelente, habitación cómoda y buen baño. Nuestra habitación tenía un grato balcón (al que le faltaba mantención en temas de pintura a la baranda). El Spa agradable, aunque por pandemia pudimos disfrutar sólo de la piscina. El desayuno bien, la pastelería no tanto
Stayed 3 nights in Feb 2022
Verified

4/10 Poor

Alex Ramón

Disliked: Property conditions & facilities, room comfort

Decepcionante

Decepcionante, es evidente la falta de mantenimiento de las instalaciones e infraestructura. No resulta acogedor ni hay ambiente que invite a estar. Su distribución de los espacios comunes es estrecha y de mucho recoveco. La tarifa ni se condice con el nivel del hotel. No volvería.
Stayed 1 night in Feb 2022
Verified

10/10 Excellent

Joaquín

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Calidad internacional

Excelente servicio, muy buena recepción, los anfitriones fueron muy amables, excelente medidas de higiene, buen desayuno buffet.
Stayed 3 nights in Feb 2022
Verified

10/10 Excellent

Telma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfeito!

Hotel muito bem localizado, próximo a tudo, de frente para o lago. A vista do nosso quarto maravilhosa, em todos os horários. Gostei da forma como é servido o café da manhã e que o estacionamento era no prédio o que facilita.
Stayed 3 nights in Feb 2022
Verified

10/10 Excellent

Rosemarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maravillosa vista

Siempre es agradable estar en Dreams Puerto Varas. La vista y ubicación son insuperables.
Stayed 2 nights in Jan 2022
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

MALA ESTADIA

FUE BIEN HASTA EN ULTIMO DIA CUANDO LLEGUE EN LAHABITACION A LAS 9:30 PM Y TENIA AGUA EN EL PISO - TUVE QUE CAMBIAR DE HABITACION PARA OTRO PUNTO DEL HOTEL, CON UNA MALA VISTA. POR TODO ESTO QUE PASO Y LO TIEMPO PARA IDENTIFICAR O QUE ESTABA PASANDO Y EL TIEMPO PARA CAMBIAR DE HABITACION, PERDI LA CENA QUE TENIA RESERVADO, TODO ESTO PASO POR FUGA DE AGUA EN OTRA HABITACION. PERDI MAS DE 2 HORAS CON ESTE TEMA TODO Y AL DIA DE SALIR DEL HOTEL, PASADO 30 MIN DEL HORARIO DE CHECK-OUT ME LLAMAN PARA BAJAR QUE LA ESTADIA HABIA ACABADO. MUY MOLESTO CON TODO ESTO.
Stayed 3 nights in Jan 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot

Phenomenal location
Stayed 1 night in Jan 2022
Verified

10/10 Excellent

ANDERSON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente, muy cómodo y hermosa vista
Stayed 1 night in Jan 2022
Verified

6/10 Okay

Marcelo

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Reclamo

No tan buena como esperaba, no está la clave wifi en la habitación, yo contraté la habitación con tina de hidromasaje y no la tenía, llamé para cambio y no tenian disponibilidad, decepcionante
Stayed 1 night in Jan 2022
Verified

8/10 Good

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The condiciones in the room esa not working. The rest excellent
Stayed 2 nights in Dec 2021
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente estadía

Bellisimo hotel y excelente ubicación, agradezco mucho la preocupación y los detalles, en especial a Pamela de recepción.
Stayed 3 nights in Nov 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien salvo que la tina no tiene hidromasaje como lo ponen en la descripción
Stayed 2 nights in Sep 2021
Verified

4/10 Poor

Sebastián

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Las habitaciones se encuentran armoniosamente ubicadas frente al lago Llanquihue, con una hermosa vista a la bahìa, pero se ve que no han sido remodeladas en bastante tiempo. Las alfombras se ven algo sucias y la calefacción/aire acondicionado presentó problemas durante nuestra estadía, la pieza estaba extremadamente caliente. El estacionamiento es muy pequeño, incluso vimos una camioneta que rompiò su antena y tuvo que retirarse. Finalmente, la comida del restaurante no es de buen nivel, bastante estándar, así como el desayuno. Se ve que falta personal en el lugar, las filas de espera para la comida, etc, son muy largas y lentas. El personal es muy atento y tiene muy buena actitud, lo que soluciona bastante de la mala experiencia por las instalaciones.
Stayed 2 nights in Sep 2021
Verified

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy recomendable

Hotel en excelentes condiciones, limpio, cómodo, buena ubicación, vista extraordinaria. El desayuno increíble, la atención es perfecta todos muy amables.
Stayed 1 night in Sep 2021
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Noche inolvidable

Llegar a este hotel fue fantástico!!! La vista de la hab maravillosa!!! Lo único que extrañé fue una cafetera
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien Servicio ágil en la recepcion
Stayed 1 night in Jul 2021
Verified

6/10 Okay

Victoria Del Carmen

1 día en el Hotel Dreams Los Volcanes Pro. Varas

Nos fue bien, pero yo pasé mucho frío y no supe regular la temperatura. Nos acostamos después de las 10 de la noche. Por tal motivo, no pude pedir ayuda ya que nos informaron que el personal estaba solo hasta las 22 horas. Por el Paso a Paso no se contaba con los entretenimientos que hacen cobrar esa tarifa de 4 estrellas. No tuvimos casino, ni sauna ni piscina temporada, pero el valor no se adecuó a la situación de pandemia. El personal de comedor fue escaso y se demoró el servicio. Me tocó la habitación 511 dónde había polvo en lámpara y mueble. Gracias.
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Gran hotel, todo perfecto.
Stayed 1 night in Jun 2021
Verified

10/10 Excellent

Camila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Cómo profesional del área, mi estadía está acorde con el tipo de alojamiento.
Stayed 2 nights in Jun 2021
Verified

8/10 Good

Deborah C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect jump-off place to visit Los Lagos

This is a great place to jump start your visit to Los Lagos. It's a quick (20-30 minute) ride from the Puerto Montt airport. The property is perfectly situated along the bay/shoreline of the town. The vistas from the hotel are stunning: you get perfect views of Osorno and Calbuco from almost everywhere. You can easily walk to town, to shop, to eat, to visit historic places (like the church of the Sacred Heart). We did not visit the casino, we enjoyed the buffet breakfast in the restaurant. The desk clerk upgraded us on our last night stay to an executive suite (601) in the garret on the top floor. It was awesome.
Stayed 1 night in Oct 2019
Verified

8/10 Good

Deborah C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect spot to enjoy spectacular views of Osorno

Hotel de los Volcanes is perfectly situated on the shore with spectacular views of Osorno and Calbuco. You can walk everywhere (to the Church of the Sacred Heart, to the market, along the harbor, to restaurants, etc.) Staff is friendly, junior and executive suites are very comfortable with an array of amenities. We did not use the pool or spa; we enjoyed breakfast buffet in the restaurant. Our last night, we were pleasantly surprised by an upgrade to an executive suite. Thank you!
Stayed 1 night in Oct 2019
Verified

8/10 Good

werner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente estadía de una semana, hermosa vista

Estuvo excelente destacando la ubicación, el casino, la atención de los empleados, en especial de Joanna y Luis del Restaurant y de Eduardo de la recepción del Hotel. La habitación enorme e incluso con Jacuzzi para dos personas, espectacular y dos baños aparte. El aseo impecable. De lo corregible, sin posibilidad de late check- out, aunque igual nos acomodaron en la sala Bussiness con baño, las puerta de los baños del Restaurant que hay que reparar, ya que el seguro está malo (casetas), sobre todo la comida no fue nota 10, creo que falta un buen Chef y aunque sea Buffet debe ser de mejor calidad para este hotel.
Stayed 6 nights in Sep 2019
Verified

6/10 Okay

Jag

Liked: Cleanliness, property conditions & facilities, room comfort

Amazing views

A hotel with a casino! Quite a surprise but the breakfast service (gentleman) was great however not enough was made of the hotel facilities in advising guests. However, when it wasn’t raining you got the MOST amazing view of the volcano and that is what we were there for.
Stayed 2 nights in May 2019
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lindo e charmoso

Excelente. Hotel lindo e charmoso. Fomos muito bem atendidos. Quarto confortável com uma vista linda. Restaurante com um café da manhã delicioso e também tem uma vista maravilhosa.
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Fredy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal amable,higiene impecable,desayuno muy buemo.Buena ubicacion,maravollosa vista
Stayed 4 nights in Mar 2019