See all properties
Save

Hotel Don Luis Puerto Montt

4.5 star property

Photo gallery for Hotel Don Luis Puerto Montt

Exterior
Business centre
Minibar, in-room safe, desk, iron/ironing board
Free daily continental breakfast
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Business services

Explore the area

View map
Quillota 146, Puerto Montt, Los Lagos, 5480000
  • Place, Puerto Montt Cathedral
    ‪1 min walk‬
  • Place, Mall Paseo Costanera
    ‪2 min walk‬
  • Place, Dock
    ‪3 min walk‬
  • Airport, Puerto Montt (PMC-Tepual)
    ‪27 min drive‬

Room options

View all photos for Executive Double Room, 1 Queen Bed

Minibar, in-room safe, desk, iron/ironing board

Executive Double Room, 1 Queen Bed

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Room, Multiple Beds

Minibar, in-room safe, desk, iron/ironing board

Executive Room, Multiple Beds

  • 15 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

About the area

Puerto Montt

A luxury stay in the heart of Puerto Montt awaits you at Hotel Don Luis Puerto Montt. Within steps you'll find Casa del Arte Diego Rivera and Colonizacion Alemana Monument. Highlights at this hotel include free continental breakfast, a restaurant and free self-parking. .The restaurant, Doña Elena, serves local cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Business amenities include meeting rooms, conference space, and a business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and a snack bar/deli. Each morning free breakfast is served. There's also free parking nearby, along with the convenience of an airport shuttle. .Places within a 5-minute walk of this 4.5-property class Puerto Montt hotel include Puerto Montt Cathedral and Plaza de Armas.

What's nearby

  • Casa del Arte Diego Rivera - 1 min walk - 0.1 km
  • Puerto Montt Cathedral - 1 min walk - 0.2 km
  • Plaza de Armas - 1 min walk - 0.2 km
  • Mall Paseo Costanera - 2 min walk - 0.2 km
  • Dock - 3 min walk - 0.3 km

Getting around

  • La Paloma Station - 10 min drive
  • Puerto Montt (PMC-Tepual) - 29 min drive

Restaurants

  • ‪Club Alemán de Puerto Montt - ‬1 min walk
  • ‪Café Sherlock - ‬3 min walk
  • ‪Bar 264 - ‬1 min walk
  • ‪Café Central - ‬3 min walk
  • ‪El Caldero de las Brujas - ‬3 min walk

About this property

Hotel Don Luis Puerto Montt

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the luxury Hotel Don Luis Puerto Montt. An area shuttle within 20 km and an airport shuttle (available 24 hours) are available for a fee. Self parking is free. A complete renovation of Hotel Don Luis Puerto Montt was completed in July 2020.

This 4.5-star Puerto Montt hotel is smoke free.

  • 1 building
  • 65 guestrooms or units
  • 8 levels
  • Conference rooms
  • Built in 1990
  • Continental breakfast (free)
  • Deli
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Don Luis Puerto Montt offers 65 accommodations with minibars and a safe. 32-inch LED televisions come with digital channels. Bathrooms include a combined bath/shower unit and hairdryers.

This Puerto Montt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Similar properties

Lobby lounge
Courtyard by Marriott Puerto Montt
Puerto Montt
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.6 out of 5, Wonderful, 133 reviews
The price is AU$133
12 June - 13 June
Courtyard by Marriott Puerto Montt

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 200 metres
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 20 km
  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Doña Elena

Things to do

  • Billiards/pool table
  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • On the boardwalk/promenade

Accessibility

  • Lift

More

  • 1 building
  • 8 floors
  • Built in 1990
  • Fireplace in lobby
  • Renovated entire property - July 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Don Luis Hotel
Don Luis Puerto Montt
Hotel Don Luis
Hotel Don Luis Puerto Montt
Don Luis Puerto Montt
Hotel Don Luis Puerto Montt Hotel
Hotel Don Luis Puerto Montt Puerto Montt
Hotel Don Luis Puerto Montt Hotel Puerto Montt

Frequently asked questions

What is the cancellation policy at Hotel Don Luis Puerto Montt?

Hotel Don Luis Puerto Montt offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Don Luis Puerto Montt?

Yep, Hotel Don Luis Puerto Montt has a free self car park.

Are there any beaches close to Hotel Don Luis Puerto Montt?

The closest beach to Hotel Don Luis Puerto Montt is Pelluco Beach (3.6 km).

Does Hotel Don Luis Puerto Montt serve breakfast?

Yeah, free continental brekkie is available daily between 7:30 AM and 10:00 AM.

Is there a free airport shuttle available at Hotel Don Luis Puerto Montt?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Hotel Don Luis Puerto Montt?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Don Luis Puerto Montt?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Don Luis Puerto Montt?

No, pets are not allowed.

Hotel Don Luis Puerto Montt Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 61 out of 162 reviews
Rating 8 - Good. 70 out of 162 reviews
Rating 6 - Okay. 23 out of 162 reviews
Rating 4 - Poor. 4 out of 162 reviews
Rating 2 - Terrible. 4 out of 162 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Alvaro

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
As soon as I arrived was not even greeted as it should be, when I mentioned that I had a booking with Expedia was todl they could mot find it and that they had stopped working with expedia many years ago and that the reservation was invalid.
Stayed 1 night in May 2024
Verified

4/10 Poor

SOLANGE

Disliked: Staff & service

Mala experiencia

Mala experiencia desde el inicio, llegamos de un largo viaje, cansados, supuestamente el check in era las 14:00 hrs, llegamos y nos dicen que a las 15:00, fuimos, volvimos casi a las 4 y nos dicen que aun no esta la habitación, a las 5 y tanto recién entramos porfin a tomar una ducha.. pero no, no habían toallas, estas llegarón a eso de las 7. Para colmo nos exigieron salir al día siguiente a las 11.
Stayed 1 night in Feb 2022
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was closed!!! Expedia book me an hotel that was closed by maintenance
Stayed 3 nights in Sep 2020
Verified

6/10 Okay

robert

Liked: Cleanliness, staff & service, property conditions & facilities

Avoid especially on weekend as riots still active

Downtown area where hotel is located not best area. Rooms small. Average hotel breakfast. Booked non refundable 10 months early and called 1 month ahead to request the 2 rooms booked be next to one another and was denied. Contact them for same 1 week prior and they agreed...gave us 2 of their worst street side rooms. We arrived 1 hour early and were denied early check in despite them having use of our funds for 10 months. Riots still active there in Puerto Montt during our stay Feb. 20-22, right in the street in front of thr hotel....50 plus hooded antifa types beating cars and causing mayhem, until police arrived with tear gas and water cannon tank and drove them away from our area. We could hesr them throughout the night. We watched all this go down from our windows looking down until the tear gas started entering our rooms and effects thereof. Scared the hell out of our children. This hotel is worth about half of what charged, that if no violence present. Best to avoid while unrest is still active and go to Puerto Varas 20k away....a much nicer upscale place.
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un bel hotel mais un environnement bruyant. Si la fenestrstion etait plus etanche, le bruit serait sans doute attenue.
Stayed 8 nights in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Me gustó la limpieza No me gustó los precios excesivos del casino
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

Susan R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great as a stopover from Patagonia to Lake region

Great as a stopover from southern Patagonia to the Chilean Lake Region. 2 blocks from the shore and beautiful boardwalk, major shopping mall 1 block away, close to good restaurants, 10 minute walk to bus terminal. Hotel halls are beautifully decorated. Full breakfast with eggs, fruit, breads, pastries. Exercise room and sauna. Friendly staff.
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo falta agregar planchas a los dormitorios o a solicitud del pasajero, ya que queria planchar una polera y no habia plancha y sobre eso cobraban di uno pedía el servicio.
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Tucci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bellissimo soggiorno presso il Don Luis, qualitativo sotto ogni profilo.
Stayed 3 nights in Jan 2020
Verified

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
No physical wine list, staff had to keep referring to the till to find out the cost
Stayed 3 nights in Dec 2019
Verified

2/10 Terrible

marcelo

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Cama muy mala

La cama muy mala se hundía completamente...parecía de espuma...la información entregada por hoteles.com no correspondía a la descripción de la habitación
Stayed 2 nights in Nov 2019
Verified

8/10 Good

Bruno

Liked: Cleanliness, staff & service

Hôtel bien situé mais vétuste

Plein centre ville , proche de toutes les commodites mais bruyant. La literie est également à revoir.
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente.
Stayed 3 nights in Aug 2019
Verified

6/10 Okay

Cristian

Liked: Property conditions & facilities, room comfort

Un tanto decepcionante para 4 estrellas

En general bien. Habitación justa, pero baño con mal olor, pie de ducha suelto y estanque sin capacidad para descarga
Stayed 2 nights in Mar 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
De staf is erg attent, vriendelijk en behulpzaam. De ligging van het hotel is zeer centraal.
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

Andrew S.

Nice Hotel in the Center of Puerto Montt

Great front desk staff. Very willing to help in any way possible. Great complimentary breakfast. Very clean rooms.
Stayed 2 nights in Dec 2018
Verified

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Una buena y central eleccion

Una excelente atención y un ambiente acogedor
Stayed 2 nights in Dec 2018
Verified

6/10 Okay

Edgar

Liked: Cleanliness

Bueno pero ruidoso

Las ventanas no aíslan el ruido de la calle, a media noche se podía escuchar la bulla / gritos en la calle
Stayed 1 night in Dec 2018
Verified

8/10 Good

Piet

Liked: Cleanliness, staff & service, room comfort
Nice hotel, fine location. Elevator could be a little more efficient.
Stayed 1 night in Nov 2018
Verified

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicacion, restaurantes, centro comercial, servicio de transporte cerca, desayuno agradable, cuenta con todo y sobre todo Luis en recepcion es excepcional
Stayed 4 nights in Oct 2018
Verified

6/10 Okay

J.

Liked: Cleanliness, staff & service, room comfort

A bit worn but very welcoming

Hotel Don Luis Puerto Montt might be a little old and kitschy but the staff are friendly and welcoming and the rooms were warm and comfortable. What it lacked in 'newness' and 'adequate lighting in the bathroom' it more than made up for with hospitable touches, like a complimentary drink on arrival and a tasty continental breakfast. All in all a nice, no-frills stay that was value for money.
Stayed 2 nights in Sep 2018
Verified

8/10 Good

Guillermo

Estadia en hotel Don Luis

Buen Hotel, todo funciona, excelente desayuno, habitación y baño pequeños considerando el precio.
Stayed 2 nights in Sep 2018
Verified

6/10 Okay

Verified traveller

Mala habitación por ruidos

La habitación que nos tocó, no contaba con aislacion acústica y se escuchaban gritos y gente borracha de la calle, no fue grato nuestro descanso.
Stayed 1 night in Aug 2018
Verified

10/10 Excellent

hamilton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel aconchegante

Hotel muito agradável, ótima calefação no período de inverno, água quente bem agradável ,ótimo cafe da manhã,bem localizado e um staff pronto a tirar todas as duvidas!
Stayed 3 nights in Aug 2018
Verified

8/10 Good

Nancy

Super práctico

Muy cómodo y muy amables todo el personal.
Stayed 1 night in Aug 2018