The check-in and check-out process was smooth. The suite, located on the second floor, was beautiful and spacious. The neighboring guests were quiet and it was extremely quiet on the property and surrounding area at night. The only things I did not like, was housekeeping came into my room even though I had the sign on the door knob stating do not disturb. The other thing was, the small cockroach I found under my pillow on my last night, and the spider in my bed the day of packing, both of which were disposed of.