See all properties
Save

Palo Santo Galapagos Hotel

3.0 star property

Photo gallery for Palo Santo Galapagos Hotel

Front of property – evening/night
View from room
Point of interest
Outdoor pool, pool umbrellas, pool loungers
Breakfast served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is AU$337
19 June - 20 June

Explore the area

View map
Barrio Punta Estrada Solar 19, Puerto Ayora, Galapagos, 200350
  • Place, Academy Bay
    ‪2 min walk‬
  • Place, Playa de los Alemanes
    ‪3 min walk‬
  • Place, Las Grietas
    ‪14 min walk‬

Room options

View all photos for Habitación estándar, 1 cama King size, vista a la piscina

Habitación estándar, 1 cama King size, vista a la piscina

Habitación estándar, 1 cama King size, vista a la piscina

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, Pool View

Standard Twin Room, Pool View

Standard Twin Room, Pool View

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Premium Studio Suite, Pool View

Premium Studio Suite, Pool View

Premium Studio Suite, Pool View

  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

About the area

Puerto Ayora

Palo Santo Galapagos Hotel places you steps from Playa de los Alemanes and within a short 5-minute stroll of Malecon. Highlights at this hotel include a restaurant, an outdoor swimming pool and free daily breakfast. .The restaurant, Palo Santo, serves local cuisine and is open for breakfast. At the hotel's own lounge bar, you can stop for a drink. Enjoy the Hot tub and pool loungers. 4 square feet (0 square metres) of event facilities include conference space, and other business amenities include coworking space. Added amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Free full breakfast is available daily between 6:30 AM and 9:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a short walk of this 3-property class Puerto Ayora hotel include Las Grietas and Charles Darwin Research Station is within 30 minutes.

What's nearby

  • Academy Bay - 2 min walk - 0.2 km
  • Playa de los Alemanes - 3 min walk - 0.3 km
  • Las Grietas - 14 min walk - 1.2 km
  • Gus Angermeyer Ferry Terminal - 25 min drive - 1.1 km
  • Malecon - 25 min drive - 1.1 km

Getting around

  • Isla Baltra (GPS-Seymour) - 81 min drive

Restaurants

  • ‪Santa Cruz Brewery - ‬5 min walk
  • ‪Limón Café Bar - ‬10 min walk
  • ‪Gelato Bar - ‬2 min walk
  • ‪Isla Grill - ‬12 min walk
  • ‪The Rock - ‬9 min walk

About this property

Palo Santo Galapagos Hotel

Palo Santo Galapagos Hotel offers its guests an outdoor pool and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

Event space at this hotel measures 4 square feet (0 square metres) and includes conference space. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Palo Santo Galapagos Hotel. You'll have access to the outdoor pool at a partner property. Self parking is free.

Smoking is allowed in designated areas at this 3-star Puerto Ayora hotel.

  • 26 guestrooms or units
  • 3 buildings
  • 4 sq ft of conference space
  • 0 sq. m of conference space
  • Full breakfast (free)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • BBQ grill(s)
  • Television in lobby
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
Palo Santo Galapagos Hotel offers 26 air-conditioned accommodations with DVD players and a hairdryer. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Similar properties

Jetted bathtub
Hotel Fiesta
Puerto Ayora
  • Pool
  • Spa pool
  • Free Wi-Fi
  • Restaurant
4.5 out of 5, Wonderful, 413 reviews
The price is AU$220
8 June - 9 June
Hotel Fiesta

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Palo Santo

Things to do

  • Canoeing
  • Hot tub
  • Outdoor pool
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • DVD player
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4 square feet of conference space
  • Coworking space

Outdoors

  • Barbecue grill
  • Beach towels
  • In a national park
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • Banquet hall
  • Beaux Arts architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • DVD player

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Palo Santo Galapagos Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Ecuador value-added tax (VAT) at 15%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Ecuador.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Palo Santo Galapagos Hotel Puerto Ayora
Palo Santo Galapagos Puerto Ayora
Palo to Galapagos Puerto Ayor
Palo Santo Galapagos
Palo Santo Galapagos Hotel Hotel
Palo Santo Galapagos Hotel Puerto Ayora
Palo Santo Galapagos Hotel Hotel Puerto Ayora

Frequently asked questions

What is the cancellation policy at Palo Santo Galapagos Hotel?

Palo Santo Galapagos Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Palo Santo Galapagos Hotel?

As of 7 June 2026, prices found for a 1-night stay for 2 adults at Palo Santo Galapagos Hotel on 19 June 2026 start from AU$337, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Palo Santo Galapagos Hotel?

Yep, Palo Santo Galapagos Hotel has a free self car park.

Are there any beaches close to Palo Santo Galapagos Hotel?

Yep, Palo Santo Galapagos Hotel is a short 1-minute walk from Playa de los Alemanes. Fun beach activities include snorkelling, scuba diving and body boarding. You can also find boat tours.

Does Palo Santo Galapagos Hotel have a pool?

Palo Santo Galapagos Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What makes Palo Santo Galapagos Hotel a romantic place to stay?

1 hot tub and a lounge bar, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Palo Santo Galapagos Hotel.

Does Palo Santo Galapagos Hotel serve breakfast?

You bet, free full breakfast is served daily from 6:30 AM to 9:00 AM.

Is there a free airport shuttle available at Palo Santo Galapagos Hotel?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Palo Santo Galapagos Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Palo Santo Galapagos Hotel?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Palo Santo Galapagos Hotel?

No, pets and service animals are not allowed.

Palo Santo Galapagos Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 10 out of 22 reviews
Rating 8 - Good. 8 out of 22 reviews
Rating 6 - Okay. 3 out of 22 reviews
Rating 4 - Poor. 0 out of 22 reviews
Rating 2 - Terrible. 1 out of 22 reviews

8.6/10

Cleanliness

9.4/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities
Very attentive staff and large clean room
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness
The stay at Palo Santo was excellent! The staff definitely made us feel welcomed and helped us out with the luggage to and from the boat. The room was nice and the breakfast was delicious each morning. The property was quiet and a little run down in areas but nothing that mattered when your in the Galapagos. Surprised it was not busier because the location was fantastic!
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Room was fine. Staff were excellent
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

leoanny

Disliked: Cleanliness, amenities, property conditions & facilities
No Internet in My Suite for the 5 night stay. Lackluster front desk support & service.
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Wesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really nice property, but for me a pool is very important when I stay at a resort. The pool water was cloudy and not very appealing/inviting. The area around the pool itself was great.
Stayed 4 nights in Feb 2023
Verified

6/10 Okay

Juan Carlos

Liked: Cleanliness, staff & service, amenities
No fridge, no microwave, no restaurant only breakfast, no place to buy anything, no elevators but good staff and very clean the only bad was the pool that did lock clean
Stayed 3 nights in Mar 2024
Verified

6/10 Okay

Boris

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Palo Santo

Se ve bien diseñado, bien en la foto, pero falta mantenimiento y limpieza a fondo. Hotel con potencial pero hace falta mejorar muchos detalles. Para 240 USD/noche es caro, uno espera algo más por ese precio, faltan los detalles, por ejemplo -El agua no sale caliente en la ducha -La piscina no está bien tratada -Hay telarañas en los marcos ventanas y puertas -Mejores sabanas y almohadas -Repaso de grietas, pintura, barniz, mtto grifería
Stayed 2 nights in Apr 2023
Verified

8/10 Good

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 5 nights in May 2022
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente! Magnifico servício
Stayed 7 nights in Dec 2021
Verified

8/10 Good

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a little difficult to communicate with the staff but they did their best and our Spanish isn’t great
Stayed 8 nights in Nov 2021
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and modern hotel- beautiful location!
Stayed 3 nights in Mar 2020
Verified

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was top notch, Wendy especially went over and beyond to help us receive a package even after we left the hotel. The location was perfect for a true tranquil getaway, the food was really good and reasonably priced and the room was spacious with nice balcony. Poolside lounging was perfect after the hike to Las Grietas which was a short 10 minute walk away.
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon hôtel. Accueil chaleureux.

Très bon hôtel moderne et confortable avec un accueil exceptionnel du responsable de l’hôtel Wendy.
Stayed 2 nights in Feb 2020
Verified

8/10 Good

Juan Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lindo hotel pero alimentos y bebidas malo

Un hotel muy lindo, pero con un desayuno muy malo, sin variedad de elección. Tiene la capacidad para ser un increíble hotel pero la parte de alimentos y bebidas es muy pobre
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
First, the staff is so helpful and kind! The thing we were less enthusiastic about was that it was very difficult to get basic toiletries like soap, clean towels or shampoo. We had to repeatedly ask.
Stayed 4 nights in Jul 2019
Verified

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Palo Santo is Awesome

Because the ferry's were overbooked we had to spend a night in Santa Cruz. Thankfully Palo Santo had rooms. This is a very neat hotel on the opposite side of the bay. You have to take a sea taxi to get to it. The breakfast was tasty and the room was crisp and clean. We swam and chilled out by the pool prior to our departure - the perfect way to end our Galapagos excursion!
Stayed 1 night in Apr 2019
Verified

6/10 Okay

FH

Upon booking, was not apprised that hotel was involved in a dispute; locals disclosed this. The hotel has potential, but it is not living up to it. First,unfortunate reality: Upon arrival, found staff lacking; there was no bell staff and we had to haul our luggage from the water taxi to the hotel and up stairs to our rooms; there was no elevator. Front desk was unmanned during the hours as represented and none of the staff were uniformed or wore name tags. There is a restaurant on-site and a bar; neither was staffed. We accessed both for glasses, etc. We were not provided wi-fi in our rooms; access to internet through US-based cell service (i.e., hot spots) was limited due to internet accessibility. The business center was not set up; we went to a store across the bay to print tour information (for a fee). The person assigned to assist at check-out indicated she was not able to access the internet to process the credit card payment, after several attempts with a hand-held device.The level of hospitality and services was not what was expected. On the positive: we stayed in suites which were roomy. When the refrigerator stopped working, the repairs/replacement were made within a day. There was one person on-site daily and he was attentive to feedback. We liked the location--it was quiet, and close to Las Grietas and two other nice restaurants.
Stayed 6 nights in Jul 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful estate. This hotel is located by Finch Bay. Once you get to Puerto Ayora, you need to take a water taxi to Finch Bay. 80 cents during the day, $1- after 7pm. Water taxi comes every 5-10mim. Once you have 3-4 ppl on board and wait about 4min, it start moving. It takes about few minutes to Finch Bay. This Finch Bay is by Playa de Los Alemanes. “German Beach” as you can read lots of German settlers. According to the local, after World War 2, lots of German came to Galapagos and hide around the area. The very first one was supposed to be extradited but he passed away before that. The locals call the area of German. This property is own by very well known person in Ecuador. They built about 5 years ago but because of the neighbor ( Playa de los Alemanes) oppositions they could not operate. Many locals know what happened to the property, and they are not happy about the situation. Made us very upset what they went through because of the neighbors. This is a very modern and beautiful property, just need few TLC. Once you get off at Finch Bay, keep walking straight, up and down the hill, you pass the white building, then you see a pond, make a right there, you will see the hotel. It’s less than 5 minutes walk, very romantic. The room is very large, nice swimming pool, walking distance to the quiet beach. The staff, all of them are very nice. Away from the noisy town, this is a gem!
Stayed 3 nights in Jul 2018
Verified

8/10 Good

Kameron

Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Katsiaryna

Verified

10/10 Excellent

Verified traveller

Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019