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Hotel Villa Murano

Property class: 3

Photo gallery for Hotel Villa Murano

A swimming pool with lounge chairs, palm trees, and a thatched-roof structure.
A table set for a romantic dinner with candles, glasses, and a vase of flowers.
A sun loungers area with a view of the ocean, palm trees, and a stone staircase.
A large resort with multiple buildings, a swimming pool, and palm trees.
A beachside resort with a thatched-roof hut, palm trees, and a building with a red roof in the background.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Room service
The current price is AU$121
includes taxes & fees
17 Sept - 18 Sept

Explore the area

View map
Puerto Arista, Tonalá, CHIS, 30507
  • Place, Centro de Protección & Conservación de la Tortuga Marina en Chiapas
    ‪7 min drive‬

Room options

View all photos for Superior Room

A hotel room with a bed, a chair, a window with a view, and a door leading outside.

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Basic Quadruple Room

A hotel room with two beds, a painting on the wall, a television, and a desk with a lamp.

Basic Quadruple Room

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Family Room

A hotel room with a large bed, a painting on the wall, a window with curtains, and a nightstand with a lamp.

Family Room

  • Garden view
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 King Bed
  • Free Wi-Fi

View all photos for Junior Room

A hotel room with two beds, a desk, a chair, a television, and artwork on the walls.

Junior Room

  • Garden view
  • Sleeps 6
  • 2 Double Beds and 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Quadruple Room

A hotel room with two beds, a TV, a small table, and a chair.

Deluxe Quadruple Room

  • Ocean view
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Triple Room

A hotel room with two beds, a desk with a chair, a TV, and a sliding glass door to the outside.

Deluxe Triple Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Luxury Room

Luxury Room

Luxury Room

  • Partial sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

About the area

Puerto Arista

A family-friendly stay in Tonalá awaits you at Hotel Villa Murano. You'll be 37.6 km (23.4 mi) from La Sepultura Biosphere Reserve and 38.5 km (23.9 mi) from Iglesia Vieja. Highlights at this beachfront hotel include 3 outdoor swimming pools, a restaurant and a bar/lounge. .Spend the day at the beach and enjoy the on-site kids' swimming pool. Other amenities include free Wi-Fi in public areas and a snack bar/deli.

What's nearby

  • Centro de Protección & Conservación de la Tortuga Marina en Chiapas - 7 min drive - 3.6 km

Restaurants

  • ‪Restaurant Flamingos - ‬5 min drive
  • ‪Restaurant Yuliana - ‬4 min drive
  • ‪La Habana - ‬4 min drive
  • ‪Las Ranas - ‬6 min drive
  • ‪Palma Real - ‬5 min drive

About this property

Hotel Villa Murano

Hotel Villa Murano offers its guests 3 outdoor swimming pools and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A terrace, an arcade/games room, and a garden are also featured at the family-friendly Hotel Villa Murano.

Smoking is allowed in designated areas at this 3-star Tonalá hotel.

  • 27 guestrooms or units
  • Deli
  • Front desk (limited hours)
  • Games room or arcade
  • Terrace
  • Garden
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hotel Villa Murano offers 27 air-conditioned accommodations with complimentary bottles of water and free toiletries. 27-inch LED televisions come with cable channels.

Bathrooms include a shower. This Tonalá hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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The price is AU$213
includes taxes & fees
16 Sept - 17 Sept
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Tartaruga

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Playground

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Playground
  • Snack bar/deli
  • Trampoline

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessibility

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 27-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Villa Murano Hotel
Hotel Villa Murano Tonalá
Hotel Villa Murano Hotel Tonalá

Frequently asked questions

Does Hotel Villa Murano have a pool?

Hotel Villa Murano has 3 outdoor swimming pools and a kids' pool. The pool is open 8:00 AM to 10:00 PM.

How much does it cost to stay at Hotel Villa Murano?

As of 9 Sept 2026, prices found for a 1-night stay for 2 adults at Hotel Villa Murano on 17 Sept 2026 start from AU$121, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Villa Murano family-friendly?

You bet! With amenities such as a children's pool, a playground and an arcade, it's no surprise that Hotel Villa Murano is a hit with families.

Is there a free airport shuttle available at Hotel Villa Murano?

No, Hotel Villa Murano does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Villa Murano?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Villa Murano?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Villa Murano?

No, pets are not allowed.

Hotel Villa Murano Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 77 out of 139 reviews
Rating 8 - Good. 35 out of 139 reviews
Rating 6 - Okay. 14 out of 139 reviews
Rating 4 - Poor. 8 out of 139 reviews
Rating 2 - Terrible. 5 out of 139 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

WALMER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellente service and traveler
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place.
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente lugar familiar
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Friendly and helpful staff.
Stayed 2 nights in May 2023
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is off a long road, but the trip is worth it. The hotel and staff are excellent. You get a great beach view from several spots on the property. It would be an exceptional place for a family or large group.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Salim David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Todo excelente

Todo excelentr
Stayed 1 night in May 2025
Verified review

6/10 Okay

Bonnie

nice access to the beach. rooms didn't feel clean bed uncomfortable, didn't have a hot shower
Stayed 1 night in Aug 2022
Verified review

6/10 Okay

Nicholas

Liked: Cleanliness
A bit of a run down place. No attempt of the town to pick up trash that was everywhere. Service in restaurant very bad.
Stayed 1 night in Mar 2023
Verified review

10/10 Excellent

Valeria Valentina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel súper bonito y tranquilo para pasar un buen fin, la comida estaba muy rica y con un buen precio, las vistas que tiene están muy lindas, puedes comer en cualquier parte del hotel y sin problemas te atienden. Las habitaciones siempre limpias y cómodas. Las albercas también están limpias solo que está un poco confuso los horarios de la alberca pero de ahí todo bien. Me gustó mucho la experiencia.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

ARMANDO JACOB

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Varias albercas
Stayed 1 night in May 2026
Verified review

10/10 Excellent

KARLA ROMINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar muy bonito, la comida muy rica , bien servido y todo muy limpio
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Leonel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar para descansar y disfrutar
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

IGANCIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio el lugar limpio excelente servicio
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Martín

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitaciones limpias Personal excelente Ideal para quienes viajen con hijos pequeños Alberca bien
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

EMILY YESENIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tuvimos una excelente experiencia en nuestra visita el hotel cuenta con muchas áreas para descansar y tomar fotografías de recuerdos tiene acceso ala playa es fácil de llegar al hotel las habitaciones tiene buena higiene el personal te atiende muy amable y el restaurante tiene muy buena comida nuestra experiencia fue muy agradable ⭐️⭐️⭐️⭐️⭐️
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Maria Luisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio, personal atento en su trabajo, habitaciones limpias y cómodas, el lugar muy agradable, el restaurante limpio y todo rico, solo que tardan en atenderte ( más si te sientas en palapa) Problema con el agua nos quedamos sin agua hasta media mañana y eso retraso mi día.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Ana Luisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Espacios para niños
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

WALMER

Liked: Cleanliness, staff & service, amenities
La Limpieza del hotel. También el servicio y atención del personal, muy buena.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities
Súper recomendable! La atención, las instalaciones ameeeee todo
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities
Mucha limpieza en el hotel. La ropa de habitacion huele delicioso. El sazon de la comida increible. Excelente servicio. 100% familiar
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Joe

Disliked: Cleanliness, property conditions & facilities
Necesitan darle mantenimiento a las instalaciones y mejorar la limpieza, el concepto y la atención son buenos pero esos dos aspectos demeritan mucho el hotel, costo elevado sobre todo si lo comparamos con la calidad de servicios e instalaciones de hoteles en otros puntos turísticos mejores en general. Ojalá mejoren
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

jean claude

Liked: Cleanliness, staff & service, amenities
Bien
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Tiffany N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Siempre una buena opción

Siempre que vamos a Puerto Arista, nos quedamos en Villa Murano. Nunca nos fallan.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Brenda Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpia y alberca también
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 1 night in Sep 2025