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Hotel Villa Murano

3.0 star property
Family-friendly beachfront location with 3 outdoor pools

Photo gallery for Hotel Villa Murano

Relax by the pool surrounded by palm trees and lounge chairs.
Relax by the ocean with a refreshing cocktail in hand, surrounded by palm trees and a clear view of the sea.
Romantic outdoor dining under a thatched roof, set with candles, flowers, and fine wine.
Enjoy a fun-filled day at our resort's water play area, featuring fountains, slides, and a shaded play structure.
Guests can dine or relax in this serene pavilion surrounded by lush greenery and palm trees.

Popular amenities

  • Bar
  • Pool
  • Room service
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Puerto Arista, Tonalá, CHIS, 30507
  • Centro de Protección & Conservación de la Tortuga Marina en Chiapas
    ‪5 min drive‬
  • La Sepultura Biosphere Reserve
    ‪46 min drive‬
  • Iglesia Vieja
    ‪49 min drive‬

Room options

View all photos for Luxury Room

Luxury Room

Luxury Room

Highlights

Air conditioning
LED TV
Blackout curtains
Separate bedroom
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room

Junior Room

Junior Room

Highlights

Air conditioning
LED TV
Blackout curtains
Separate bedroom
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Air conditioning
LED TV
Blackout curtains
Separate bedroom
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
LED TV
Blackout curtains
Separate bedroom
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room

Deluxe Quadruple Room

Highlights

Air conditioning
LED TV
Blackout curtains
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • Ocean view
  • Sleeps 5
  • 2 Double Beds OR 1 Single Bed

View all photos for Basic Quadruple Room

Basic Quadruple Room

Basic Quadruple Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
LED TV
Blackout curtains
2 bedrooms
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Superior Room

Superior Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
LED TV
Blackout curtains
Separate bedroom
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

About the area

Puerto Arista

A family-friendly stay in Tonalá awaits you at Hotel Villa Murano. You'll be 36.3 km (22.6 mi) from La Sepultura Biosphere Reserve and 37.5 km (23.3 mi) from Iglesia Vieja. Highlights at this beachfront hotel include 3 outdoor swimming pools, a restaurant and a bar/lounge. .Spend the day at the beach and enjoy the on-site kids' swimming pool. Other amenities include free Wi-Fi in public areas and a snack bar/deli.

What's nearby

  • Centro de Protección & Conservación de la Tortuga Marina en Chiapas - 5 min drive - 3.6 km
  • La Sepultura Biosphere Reserve - 46 min drive - 42.4 km
  • Iglesia Vieja - 49 min drive - 43.9 km

Restaurants

  • ‪Hotel Playa Arista - ‬4 min drive
  • ‪Restaurant Flamingos - ‬5 min drive
  • ‪Restaurant Costa Azul - ‬4 min drive
  • ‪El Gallo - ‬8 min drive
  • ‪Hiball Bar - ‬18 min walk

About this property

Hotel Villa Murano

Family-friendly beachfront location with 3 outdoor pools
Hotel Villa Murano offers its guests 3 outdoor swimming pools and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A terrace, an arcade/games room, and a garden are also featured at the family-friendly Hotel Villa Murano.

Smoking is allowed in designated areas at this 3-star Tonalá hotel.

  • 27 guestrooms or units
  • Deli
  • Front desk (limited hours)
  • Games room or arcade
  • Terrace
  • Garden
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hotel Villa Murano offers 27 air-conditioned accommodations with complimentary bottles of water and free toiletries. 27-inch LED televisions come with cable channels.

Bathrooms include a shower. This Tonalá hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Similar properties

Guests may stroll along the pathway to a thatched-roof building surrounded by lush greenery and palm trees.

Hotel Arista Bugambilias

  • Pool
  • Spa
  • Kids pool
  • Parking included
3.8 out of 5, Good, 73 reviews
Hotel Arista Bugambilias

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Tartaruga

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Playground

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Playground
  • Snack bar/deli
  • Trampoline

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessibility

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 27-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Villa Murano Hotel
Hotel Villa Murano Tonalá
Hotel Villa Murano Hotel Tonalá

Frequently asked questions

Does Hotel Villa Murano have a pool?

Hotel Villa Murano has 3 outdoor swimming pools and a kids' pool. The pool is open 8:00 AM to 10:00 PM.

Is Hotel Villa Murano family-friendly?

You bet! With amenities such as a children's pool, a playground and an arcade, it's no surprise that Hotel Villa Murano is a hit with families.

Is there a free airport shuttle available at Hotel Villa Murano?

No, Hotel Villa Murano does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Villa Murano?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Villa Murano?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Villa Murano?

No, pets are not allowed.

Hotel Villa Murano Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 51 out of 101 reviews
Rating 8 - Good. 28 out of 101 reviews
Rating 6 - Okay. 10 out of 101 reviews
Rating 4 - Poor. 7 out of 101 reviews
Rating 2 - Terrible. 5 out of 101 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sergio

Stayed 1 night in Jan 2024

10/10 Excellent

Timothy, oakland

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Friendly and helpful staff.
Stayed 2 nights in May 2023

6/10 Okay

Nicholas

Travelled with partner
Liked: Cleanliness
A bit of a run down place. No attempt of the town to pick up trash that was everywhere. Service in restaurant very bad.
Stayed 1 night in Mar 2023

6/10 Okay

Bonnie

Travelled with family
nice access to the beach. rooms didn't feel clean bed uncomfortable, didn't have a hot shower
Stayed 1 night in Aug 2022

10/10 Excellent

Jorge, Ottawa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place.
Stayed 1 night in Jul 2022

4/10 Poor

Maria de los Angeles Vargas

Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small place and beautiful whit fast accez to the beach.
Stayed 3 nights in Jul 2021

10/10 Excellent

Michaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful, great beach location

We enjoyed our stay at Hotel Villa Murano. It is very conveniently located right on the beach, although 5 minutes drive from the center of Puerta Arista. The food at the restaurant was good and the service was great. The room was very clean, good decoration and condition. The pools were kept clean as was the entire hotel area. We will return!
Stayed 2 nights in Jul 2020

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful property with a very friendly and attentive staff. Out of town so perfect for those who want solitude on the beach
Stayed 2 nights in Jan 2020

8/10 Good

Juan Roberto

Stayed 2 nights in May 2025

6/10 Okay

LAURA

Travelled with family
Disliked: Cleanliness
Están muy descuidadas las habitaciones, el baño estaba sucio con moho. La alberca bien y la comida rica
Stayed 2 nights in Apr 2025

8/10 Good

Arau

Travelled with family
Liked: Cleanliness, staff & service, amenities
Todo muy bien, solo habitaciones pequeñas e inconvenientes
Stayed 3 nights in Apr 2025

10/10 Excellent

Zulma Faviola

Stayed 1 night in Apr 2025

10/10 Excellent

Flor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Agradable y amables
Stayed 2 nights in Apr 2025

8/10 Good

Miguel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio
Stayed 2 nights in Apr 2025

2/10 Terrible

Alberto

Stayed 1 night in Mar 2025

6/10 Okay

Karina

Stayed 2 nights in Mar 2025

8/10 Good

Jose Francisco, Tuxtla Gutierrez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Tiffany N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy agradable estancia

Siempre la pasamos muy a gusto en Villa Murano. El personal es muy amable y las instalaciones, limpias. Los meseros te atienden rápido y con buena actitud - Fermin es nuestro favorito. En esta ocasión no dormimos tan bien debido a un evento de motos al lado, pero eso no es culpa del hotel. Gracias por todo
Stayed 1 night in Feb 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente lugar familiar
Stayed 1 night in Feb 2025

8/10 Good

Samuel Olan

Travelled with family
Liked: Cleanliness, staff & service, amenities
En general nos la pasamos bien, tiene ambiente familiar y se descansa bien, solo le falta una remodelación, la chapa de nuestra recamara se atoraba, en general le falta mantenimiento a las instalaciones
Stayed 2 nights in Dec 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermosa vista, agradable trato
Stayed 4 nights in Dec 2024

10/10 Excellent

Carla

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 2 nights in Nov 2024

10/10 Excellent

Marco Antonio

Stayed 1 night in Sep 2024

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024