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Hotel Xelhua

3.5 star property
Comfortable hotel, walk to Great Pyramid of Cholula

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Hotel Xelhua

Photo gallery for Hotel Xelhua

View from property
Point of interest
Junior Single Room
Dinner and brunch served, international cuisine
Interior entrance

Overview of Hotel Xelhua

Reviews
8.0

Very good

Popular amenities

  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping
  • Parking includedParking includedParking included

Explore the area

Map
4 sur 106, San Pedro, San Pedro Cholula, PUE, 72760
  • Popular LocationPlaza de la Concordia3 min walk
  • Popular LocationGreat Pyramid of Cholula5 min walk
  • Popular LocationLa Virgen de los Remedios Sanctuary8 min walk
  • AirportPuebla, Puebla (PBC-Hermanos Serdan Intl.)15 min drive

Room options

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

Highlights

Individually furnished
Heating
Dining table
Flat-screen TV
Blackout curtains
Portable fan
Private bathroom
Hairdryer
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Single Room

Junior Single Room

Junior Single Room

Highlights

Deck/patio
Individually furnished
Heating
Dining table
Flat-screen TV
Blackout curtains
Portable fan
Hairdryer
  • 22 sq m
  • Resort view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Double Room

Junior Double Room

Junior Double Room

Highlights

Deck/patio
Individually furnished
Heating
Dining table
Flat-screen TV
Blackout curtains
Portable fan
Hairdryer
  • 22 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Standard Double Room

Highlights

Individually furnished
Heating
Dining table
Flat-screen TV
Portable fan
Private bathroom
Rainfall showerhead
Coffee/tea maker
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Signature Room (Master Sencilla con Jacuzzi )

Individually furnished, laptop workspace, free WiFi, bed sheets

Signature Room (Master Sencilla con Jacuzzi )

Highlights

Furnished balcony
Individually furnished
Private indoor hot tub
Heating
Fridge
Dining table
Flat-screen TV
Renovated in 2015
  • 22 sq m
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

Standard Room

Highlights

Individually furnished
Heating
Dining table
Flat-screen TV
Portable fan
Private bathroom
Rainfall showerhead
Coffee/tea maker
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room

Basic Room

Basic Room

Highlights

Individually furnished
Heating
Dining table
Flat-screen TV
Portable fan
Private bathroom
Rainfall showerhead
Coffee/tea maker
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Single Room

Executive Single Room

Executive Single Room

Highlights

Individually furnished
Heating
Dining table
Flat-screen TV
Blackout curtains
Portable fan
Private bathroom
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

Highlights

Individually furnished
Heating
Dining table
Flat-screen TV
Portable fan
Private bathroom
Rainfall showerhead
Coffee/tea maker
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

San Pedro Cholula

Hotel Xelhua places you in the centre of San Pedro Cholula, steps from Great Pyramid of Cholula and within a short 5-minute stroll of Plaza de la Concordia. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .Malik serves international cuisine and is open for brunch and dinner. Other amenities include free WiFi in public areas, a coffee shop/cafe and a snack bar/deli. .Sights within a 10-minute walk of this 3.5-property class Cholula hotel include Capilla Real and Ex-Convento de San Gabriel.

What's nearby

  • Plaza de la Concordia - 3 min walk
  • Zócalo - 4 min walk
  • Great Pyramid of Cholula - 5 min walk
  • La Virgen de los Remedios Sanctuary - 8 min walk
  • University of the Americas Puebla - 13 min walk

Getting around

  • Puebla–Cholula Tourist Train Terminal - 29 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 16 min drive

Restaurants

  • Licorería San Pedrito - 2 min walk
  • Jazzatlán - 3 min walk
  • La Terrace - 1 min walk
  • La Lunita - 3 min walk
  • La Popular Mezcal y Pulque - 2 min walk

About this property

Hotel Xelhua

Comfortable hotel, walk to Great Pyramid of Cholula
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A rooftop terrace, tour or ticket assistance, and gift shops/news stands are also featured at Hotel Xelhua. Self parking is free.

  • Conference rooms
  • Deli
  • Terrace on the roof
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Television in lobby
  • Bellhop
  • Lift
  • Bar or lounge
  • Dining venue
Guest accommodation at Hotel Xelhua offers coffee/tea makers and free toiletries. This individually furnished accommodation includes dining tables. 40-inch flat-screen televisions come with cable channels. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Malik

Things to do

  • TV in common areas

Family friendly

  • Dining table
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Heating
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 11 November to 11 November:
  • Dining venue

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Xelhua

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property only accepts cash.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Xelhua San Pedro Cholula
Hotel Xelhua Cholula
Hotel Xelhua
Xelhua Cholula
Xelhua San Pedro Cholula
Hotel Xelhua Hotel
Hotel Xelhua San Pedro Cholula
Hotel Xelhua Hotel San Pedro Cholula

Frequently asked questions

What is the cancellation policy at Hotel Xelhua?

Hotel Xelhua offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Xelhua?

As of 29 Apr 2024, prices found for a 1-night stay for 2 adults at Hotel Xelhua on 3 May 2024 start from AU$83.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Xelhua?

Yep, Hotel Xelhua has a free self car park.

Is there a free airport shuttle available at Hotel Xelhua?

No, Hotel Xelhua does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Xelhua?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone? The dining venue is closed seasonally each year from November 11 until November 11.

What time are check-in & check-out at Hotel Xelhua?

Check-in begins at 3:00 PM. Check-out time is 1 PM.

Are pets allowed at Hotel Xelhua?

No, pets and service animals are not allowed.

Hotel Xelhua Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 106 out of 252 reviews" "
Rating 8 - Good. 69 out of 252 reviews" "
Rating 6 - Okay. 43 out of 252 reviews" "
Rating 4 - Poor. 20 out of 252 reviews" "
Rating 2 - Terrible. 14 out of 252 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

James

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The wifi is almost useless. I asked multiple times, There are plenty of hotspots, but no r of them work. The bed is super hard and lumpy. We had to leave the water running for 10 minutes to get hot water. Almost couldn't take a shower. When we got ready in the morning, after walking around the room for a few minutes, my feet were almost black from walking on the floor. When I wiped them off with a wet towel, it turned the towel black. It was very noisy from a loud bar on the roof and another across the street. This was a horrible experience. We were supposed to be there 2 days, we left after just 1 day and found another hotel. Never again!!
Stayed 2 nights in Jan 2024

10/10 Excellent

Mariela, Franklin Park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Margarita, Alvaro Obregón

Liked: Cleanliness, staff & service, property conditions & facilities
Ir is not so bad, but it doesn’t quite match the price. It’s a bit noisy and they didn’t take credit cards, that sort of ruined it. No coffee in the room. Otherwise it’s ok.
Stayed 1 night in Nov 2023

8/10 Good

Katharine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room with a view of the pyramid in Cholula, easy walking to Cholula zocalo and pyramid, restaurants, etc... The room did get a little warm without air conditioning and strong sun during the day.
Stayed 3 nights in Apr 2023

8/10 Good

Oriana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

8/10 Good

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alejandro was very helpful. We enjoyed our stay.
Stayed 2 nights in Jan 2023

10/10 Excellent

Gabriela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vista de mi suite
Un lugar muy bonito , limpio y el servicio. Excelente
Stayed 1 night in Jan 2023

4/10 Poor

Rosa

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The room and bathroom was very old, super noisy and the bathroom didn't have an outlet. The room was super cold that we weren't able to sleep. You have to pay for the breakfast and wasn't good at all. The hotel has a good location and the staff was friendly.
Stayed 1 night in Jan 2023

10/10 Excellent

marisol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cannot pay with a credit card
This hotel is in an excellent location. Staff are very friendly and the hotel is very clean. I was just very disappointed that they don’t take credit cards as a form of payment and as a tourist you only carry around a limited amount of cash.
Stayed 1 night in Dec 2022

10/10 Excellent

Leo

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Friendly staff. Great room.
Stayed 1 night in Dec 2022