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voco Royalty Puebla Downtown, an IHG Hotel

4.0 star property
Upscale Colonial hotel, walk to Zócalo de Puebla

Choose dates to view prices

voco Royalty Puebla Downtown, an IHG Hotel

Photo gallery for voco Royalty Puebla Downtown, an IHG Hotel

Terrace/patio
Front of property
Suite, 2 Queen Beds
Restaurant
Reception

Overview of voco Royalty Puebla Downtown, an IHG Hotel

Reviews
9.2

Wonderful

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping
  • Air conditioningAir conditioningAir conditioning

Check out the area

Map
Portal Hidalgo 8, Av. Palafox y Mendoza, Centro Histórico, Puebla, PUE, 72000
  • Popular LocationZócalo de Puebla1 min walk
  • Popular LocationPuebla Cathedral5 min walk
  • Popular LocationPuebla Convention Center10 min walk
  • AirportPuebla, Puebla (PBC-Hermanos Serdan Intl.)41 min drive

Room options

View all photos for Standard Room

In-room safe, blackout curtains, soundproofing, free WiFi

Standard Room

Highlights

Soundproofed
Air conditioning
Plasma TV
Blackout curtains
Private bathroom
Cable channels
Daily housekeeping
In-room safe
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Plasma TV
Blackout curtains
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 2 Double Beds

Grand Room, 2 Double Beds

Grand Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Plasma TV
Blackout curtains
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

In-room safe, blackout curtains, soundproofing, free WiFi

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Plasma TV
Blackout curtains
Private bathroom
Cable channels
Daily housekeeping
In-room safe
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Plasma TV
Blackout curtains
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Room, 1 Queen Bed

In-room safe, blackout curtains, soundproofing, free WiFi

Grand Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Plasma TV
Blackout curtains
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • 20.10 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed

In-room safe, blackout curtains, soundproofing, free WiFi

Standard Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Plasma TV
Blackout curtains
Private bathroom
Cable channels
Daily housekeeping
In-room safe
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, View (Cathedral View)

In-room safe, blackout curtains, soundproofing, free WiFi

Suite, 1 King Bed, View (Cathedral View)

Highlights

Soundproofed
Air conditioning
Plasma TV
Blackout curtains
Sofa bed
Private bathroom
Coffee/tea maker
Cable channels
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 2 Queen Beds, Balcony, View (Cathedral View)

Grand Room, 2 Queen Beds, Balcony, View (Cathedral View)

Grand Room, 2 Queen Beds, Balcony, View (Cathedral View)

Highlights

Balcony
Soundproofed
Air conditioning
Plasma TV
Blackout curtains
Private bathroom
Coffee/tea maker
Cable channels
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Balcony, View (Cathedral View)

In-room safe, blackout curtains, soundproofing, free WiFi

Suite, 1 King Bed, Balcony, View (Cathedral View)

Highlights

Balcony
Soundproofed
Air conditioning
Plasma TV
Blackout curtains
Sofa bed
Private bathroom
Coffee/tea maker
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Balcony, View (Cathedral View)

Standard Room, 1 Double Bed, Balcony, View (Cathedral View)

Standard Room, 1 Double Bed, Balcony, View (Cathedral View)

Highlights

Balcony
Soundproofed
Air conditioning
Plasma TV
Blackout curtains
Private bathroom
Cable channels
Daily housekeeping
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

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The price is AU$118
for 1 night
includes taxes & fees
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About the area

Puebla

Voco Royalty Puebla Downtown, an IHG Hotel puts you in the heart of Puebla, within steps of Zócalo de Puebla and Puebla Cathedral. Highlights at this Colonial hotel include 2 restaurants, a bar/lounge and a rooftop terrace. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include laundry facilities, a terrace and dry cleaning/laundry services. Continental breakfast is available daily between 8:00 AM and noon. There's also the convenience of free parking nearby. .Places within a 30-minute walk of this 4-property class Puebla Historic Center hotel include Puebla Convention Center and Fort Loreto.

What's nearby

  • Zócalo de Puebla - 1 min walk
  • Puebla Cathedral - 5 min walk
  • Puebla Convention Center - 10 min walk
  • Fort Loreto - 6 min drive
  • Angelopolis Commercial Center - 9 min drive

Getting around

  • Puebla–Cholula Tourist Train Terminal - 10 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 42 min drive

Restaurants

  • Hotel Royalty Centro - 1 min walk
  • Antigua Taqueria la Oriental - 3 min walk
  • The Italian Coffee Company - 3 min walk
  • Taquería las Ranas - 2 min walk
  • Antigua Taqueria la Oriental - 3 min walk

About this property

voco Royalty Puebla Downtown, an IHG Hotel

Upscale Colonial hotel, walk to Zócalo de Puebla
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A rooftop terrace, tour or ticket assistance, and concierge services are also featured at voco Royalty Puebla Downtown, an IHG Hotel.

This Colonial Puebla hotel is smoke free.

  • 1 building
  • 42 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
  • Bar or lounge
Voco Royalty Puebla Downtown, an IHG Hotel offers 42 air-conditioned accommodations with a safe and blackout curtains. Plasma televisions come with cable channels.

Bathrooms include a shower. This Puebla hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking within 966 metres

Food and drink

  • Daily continental breakfast available 8:00 AM to noon for a fee: MXN 250 to 400 for adults and MXN 250 to 400 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Hook
  • Royalty

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • Lift

More

  • 4 floors
  • Building
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Tea bags/instant coffee

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at voco Royalty Puebla Downtown, an IHG Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MXN 250 to 400 for adults and from MXN 250 to 400 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Royalty
Hotel Royalty Puebla
Royalty Puebla
Hotel Royalty
Royalty Hotel Boutique
voco Royalty Puebla Downtown
voco Royalty Puebla Downtown, an IHG Hotel Hotel
voco Royalty Puebla Downtown, an IHG Hotel Puebla
voco Royalty Puebla Downtown, an IHG Hotel Hotel Puebla

Frequently asked questions

What is the cancellation policy at voco Royalty Puebla Downtown, an IHG Hotel?

Voco Royalty Puebla Downtown, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at voco Royalty Puebla Downtown, an IHG Hotel?

As of 28 Apr 2024, prices found for a 1-night stay for 2 adults at voco Royalty Puebla Downtown, an IHG Hotel on 30 Apr 2024 start from AU$167.14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does voco Royalty Puebla Downtown, an IHG Hotel serve breakfast?

You bet, continental breakfast is served daily between 8:00 AM and noon.

Is there a free airport shuttle available at voco Royalty Puebla Downtown, an IHG Hotel?

No, voco Royalty Puebla Downtown, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at voco Royalty Puebla Downtown, an IHG Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at voco Royalty Puebla Downtown, an IHG Hotel?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at voco Royalty Puebla Downtown, an IHG Hotel?

No, pets and service animals are not allowed.

voco Royalty Puebla Downtown, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 106 out of 137 reviews" "
Rating 8 - Good. 15 out of 137 reviews" "
Rating 6 - Okay. 7 out of 137 reviews" "
Rating 4 - Poor. 3 out of 137 reviews" "
Rating 2 - Terrible. 6 out of 137 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Jose

Stayed 2 nights in Dec 2023

10/10 Excellent

Janine

Stayed 1 night in Dec 2023

10/10 Excellent

Rafael, chula vista

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is top notch when it comes to location, cleanliness and staff. I would recommend this property to anyone who is traveling to Puebla. I will most certainly stay here again in the near future
Stayed 5 nights in Dec 2023

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Blaine, Saskatoon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hotel. One of the best we’ve ever stayed in. The only reason some people might not like it is the noise because it’s right on the square. But we love that aspect of it. We also love the town of Puebla. We will definitely return to this beautiful city and this wonderful hotel.
Stayed 3 nights in Dec 2023

4/10 Poor

Julia

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had two rooms for my family at this location . Both are small and there were no windows. Very few rooms have a view of Zocalo. One of our rooms had an extreme buzzing noise from the AC unit . Everything about this hotel was uncomfortable

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

10/10 Excellent

Carol

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upscale stay in Pueblo's center
Pros: Great location in the town square. Service was excellent. Roof-top restaurant has a beautiful view. indoor and outdoor dining. Ground floor restaurant (inside and outside) was very good with excellent service. Room was very clean and comfortable. Mattress very good. (Small rooms are updated and better than appear in photos.) Has room air-conditioner. Cons: Even with a room at the back of the hotel, the musicians on the ground floor could be heard at night. (They ended by 9:30-10:00.) Not a big deal, but the lobby is being renovated so nowhere to hang out - although the staff is accommodating with seats if you need them.
Stayed 2 nights in Nov 2023

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Nov 2023

10/10 Excellent

Oleksiy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023