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voco Royalty Puebla Downtown by IHG

Property class: 4

Photo gallery for voco Royalty Puebla Downtown by IHG

An outdoor dining area with tables and chairs, a view of a historic building, and hanging pendant lights.
A reception area with a chandelier, a reception desk, and a wall with the hotel name 'Voco' and 'An IHG Hotel' written on it.
A spacious hallway with a staircase, two armchairs, a small table, and decorative vases.
A table set with a candle, wine glasses, and a bowl of red roses, with a view of a building through a window.
A bar with a modern design, featuring a variety of liquor bottles and glasses on shelves.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$129
includes taxes & fees
4 Oct - 5 Oct

Explore the area

View map
Portal Hidalgo 8, Av. Palafox y Mendoza, Centro Histórico, Puebla, PUE, 72000
  • Place, Zócalo de Puebla
    ‪1 min walk‬
  • Place, Puebla Cathedral
    ‪3 min walk‬
  • Place, Puebla Convention Center
    ‪10 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪56 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Balcony (Cathedral View)

In-room safe, blackout curtains, soundproofing, free WiFi

Standard Room, 1 Double Bed, Balcony (Cathedral View)

8.0 out of 10
Very good
(2 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Balcony (Cathedral View)

In-room safe, blackout curtains, soundproofing, free WiFi

Suite, 1 King Bed, Balcony (Cathedral View)

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 2 Queen Beds, Balcony (Cathedral View)

In-room safe, blackout curtains, soundproofing, free WiFi

Grand Room, 2 Queen Beds, Balcony (Cathedral View)

9.4 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Cathedral View)

In-room safe, blackout curtains, soundproofing, free WiFi

Suite, 1 King Bed (Cathedral View)

  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

In-room safe, blackout curtains, soundproofing, free WiFi

Standard Room, 1 Double Bed

8.4 out of 10
Very good
(6 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Room, 1 Queen Bed

In-room safe, blackout curtains, soundproofing, free WiFi

Grand Room, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed

In-room safe, blackout curtains, soundproofing, free WiFi

Premium Room, 1 Queen Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

In-room safe, blackout curtains, soundproofing, free WiFi

Standard Room, 1 Queen Bed

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Room, 2 Double Beds

Grand Room, 2 Double Beds

Grand Room, 2 Double Beds

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

A hotel room with a large bed, a bedside table with a lamp, a telephone, and a small nightstand.

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

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About the area

Puebla

Voco Royalty Puebla Downtown by IHG puts you in the heart of Puebla, within steps of Zócalo de Puebla and Puebla Cathedral. Highlights at this Colonial hotel include 2 restaurants, free valet parking and a bar/lounge. .This smoke-free hotel offers free WiFi in public areas, a fitness centre and a rooftop terrace. Other amenities include laundry facilities, concierge services and a 24-hour front desk. Continental breakfast is available daily between 8:00 AM and noon. There's also the convenience of free parking nearby. .Places within a 30-minute walk of this 4-property class Puebla Historic Center hotel include Puebla Convention Center and Fort Loreto.

What's nearby

  • Zócalo de Puebla - 1 min walk - 0.1 km
  • Puebla Cathedral - 3 min walk - 0.3 km
  • Santo Domingo Church - 3 min walk - 0.3 km
  • El Parian Market - 7 min walk - 0.6 km
  • Puebla Convention Center - 10 min walk - 0.9 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 10 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 42 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Tortas Meche - ‬2 min walk
  • ‪Restaurante Hotel Royalty - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪The Italian Coffee Company - ‬2 min walk

About this property

voco Royalty Puebla Downtown by IHG

There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness centre, a rooftop terrace, and tour/ticket assistance are also featured at voco Royalty Puebla Downtown by IHG. Free valet parking is available.

This Colonial Puebla hotel is smoke free.

  • 1 building
  • 42 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
  • Bar or lounge
Voco Royalty Puebla Downtown by IHG offers 42 air-conditioned accommodations with a safe and blackout curtains. Plasma televisions come with cable channels.

Bathrooms include a shower. This Puebla hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Similar properties

Fountain
Quinta Real Puebla
Puebla Historic Center
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
4.5 out of 5, 1004, 1,004 reviews
The price is AU$160
includes taxes & fees
4 Oct - 5 Oct
Quinta Real Puebla

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking within 966 metres
  • Free valet parking on site
  • Limited on-site valet parking

Food and drink

  • Daily continental breakfast available 8:00 AM to noon for a fee: MXN 250 to 400 for adults and MXN 250 to 400 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Hook
  • Royalty

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Tea bags/instant coffee

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at voco Royalty Puebla Downtown by IHG

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 250 to 400 for adults and MXN 250 to 400 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Royalty

Hotel Royalty Puebla

Royalty Puebla

Hotel Royalty

Royalty Hotel Boutique

Voco Royalty Puebla By Ihg

voco Royalty Puebla Downtown

voco Royalty Puebla Downtown by IHG Hotel

voco Royalty Puebla Downtown an IHG Hotel

voco Royalty Puebla Downtown by IHG Puebla

voco Royalty Puebla Downtown by IHG Hotel Puebla

Frequently asked questions

What is the cancellation policy at voco Royalty Puebla Downtown by IHG?

Voco Royalty Puebla Downtown by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at voco Royalty Puebla Downtown by IHG?

As of 14 Sept 2026, prices found for a 1-night stay for 2 adults at voco Royalty Puebla Downtown by IHG on 4 Oct 2026 start from AU$129, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at voco Royalty Puebla Downtown by IHG?

Yep, voco Royalty Puebla Downtown by IHG has free valet parking.

Does voco Royalty Puebla Downtown by IHG serve breakfast?

You bet, continental breakfast is served daily between 8:00 AM and noon.

Is there a free airport shuttle available at voco Royalty Puebla Downtown by IHG?

No, voco Royalty Puebla Downtown by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at voco Royalty Puebla Downtown by IHG?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at voco Royalty Puebla Downtown by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at voco Royalty Puebla Downtown by IHG?

No, pets and service animals are not allowed.

voco Royalty Puebla Downtown by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 305 out of 394 reviews
Rating 8 - Good. 48 out of 394 reviews
Rating 6 - Okay. 23 out of 394 reviews
Rating 4 - Poor. 7 out of 394 reviews
Rating 2 - Terrible. 11 out of 394 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Declan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, very helpful staff and consistently clean rooms
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

José Clemente

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Maria Elena De

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff and the location was perfect. In the center of the historic area, easy access to whatever you needed. Will definitely stay again. The only thing I hope was a a bit bigger was some of the rooms. A bit tight, but well equipped with everything you needed.
Stayed 5 nights in May 2026
Verified review

8/10 Good

James

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is perfectly located.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Leonardo

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, great location and the city was full of life. Perfect location to see a new city.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Jeneroso Garza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Great place good location
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

emilio

Liked: Cleanliness, property conditions & facilities
Great customer service, rooms very clean, great restaurant facilities.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful hotel, would definitely visit again!
Stayed 1 night in Mar 2023
Verified review

10/10 Excellent

gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Wverithing is good
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Guillermo

Liked: Cleanliness, amenities, property conditions & facilities
Room very clean staff very professional and location key to move around in the city very secure
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and excellent service
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located near the main sightseeing area, and the staff were very friendly. We received a medium sized bottle of wine as a courtesy. The only thing I did not like was that I made a reservation at the terrace restaurant because the mariachis were supposed to perform, and I invited two friends. Unfortunately, the mariachis never performed. Other than that, everything was great
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Pedro Martín

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and good size room. Comfy bed and nice decoration. Really like it
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Yhessika

Liked: Cleanliness, amenities, property conditions & facilities
Room was good and clean. Bathroom a tad too small for my taste but perfect location for a quick visit in Puebla
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Lizzeth

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, property conditions & facilities
Friendly staff. Great location
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Carolina

Liked: Cleanliness
Great location, clean facility, nice staff.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Banyan

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff, super accommodating very clean attention to detail perfect location
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and clean
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with very helpful and attentive staff. Room a bit smaller than usual, but comfortable and clean. Affordable breakfast buffet option but it may be better to have it at nearby places with local variety.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
I had a wonderful stay at this hotel. My room was beautiful and very spacious, with a stunning view of the cathedral. The location is truly unbeatable, making it easy to explore the area. The staff were exceptionally friendly and caring, which made the experience even better. Highly recommended!
Stayed 6 nights in Nov 2025