2/10 Terrible
Deborah
Travelled with family
27 Sept 2025
There was mold in the room, torn patio furniture, the front door barely closed. Checked in and 30 mins later checked out to stay at another hotel. Very unacceptable, eyesore, citizens of Turks in front of the “renovated hotel” drinking/smoking. I try to find the good in a bad situation but this was totally by far the worst experience. Imagine you flying from DC to Turks for your birthday week and you come to a slumlord trenches. Unused, vandalized vehicles behind the property; it was a good picture. False advertisement at its finest. Don’t get me to mention the “lobby”. The concierge was nonchalant about my feelings. I will be calling the higher ups on this. And to add, it’s non refundable! I don’t leave bad reviews but this right here needs to be said! There’s no way I could’ve stayed my 5 days there. I’m a senior citizen and having to carry my luggage 2 flights of stairs, no bellboy to help etc. Stay at your own discretion, don’t let the price nor pictures fool you!
Deborah
Stayed 4 nights in Sep 2025























