1 Hotel Hanalei Bay

5.0 star property
Luxury resort with 2 outdoor pools and 3 hot tubs

Photo gallery for 1 Hotel Hanalei Bay

2 outdoor pools, pool cabanas (surcharge), pool umbrellas
Suite (Napali) | Bathroom
Studio Suite, Terrace, Oceanfront | View from room
Exterior
View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot tub
  • Breakfast available
  • Room service
The current price is AU$1,590
includes taxes & fees
1 Dec - 2 Dec

Explore the area

View map
5520 Ka Haku Road, Princeville, HI, 96722
  • Place, Hideaways Beach
    ‪2 min walk‬
  • Place, Hanalei Bay
  • Place, Princeville Makai Golf Club
    ‪4 min drive‬
  • Airport, Lihue, HI (LIH)
    ‪59 min drive‬

Room options

Room, 1 King Bed, Mountain View

10.0 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Renovated in 2023
Ceiling fan
  • 51 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Terrace, Mountain View

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Renovated in 2023
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite, Oceanfront

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Renovated in 2023
  • 76 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Studio Suite, Terrace, Oceanfront

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
  • 76 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Ocean View

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Renovated in 2023
Ceiling fan
  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Ocean View

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Renovated in 2023
Ceiling fan
  • 51 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Terrace, Ocean View

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Renovated in 2023
  • 51 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Terrace, Ocean View

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Renovated in 2023
  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Mountain View

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Renovated in 2023
Ceiling fan
  • 51 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Penthouse (Makana)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
Dining table
HDTV
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 2 King Beds

Suite (Napali)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
Dining table
HDTV
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Ocean View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
Dining table
HDTV
Hypo-allergenic bedding
  • 111 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Club lounge access, Ocean View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Renovated in 2023
  • 51 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Ocean View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Renovated in 2023
Ceiling fan
  • 51 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite (Pu'u Poa)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
Dining table
HDTV
  • 167 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Pool View Terrace 2 Queen

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Renovated in 2023
Separate bedroom
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Terrace, Poolside

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Renovated in 2023
Ceiling fan
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Princeville

A luxury stay in Princeville awaits you at 1 Hotel Hanalei Bay. You'll be 1.9 km (1.2 mi) from Princeville Makai Golf Club and 6.6 km (4.1 mi) from Princeville Botanical Gardens. Highlights at this beachfront resort include 2 outdoor swimming pools, 2 poolside bars and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages, body scrubs and facials along with access to the sauna. Coffee Shop is the resort's own bar. Spend the day at the beach where you'll find free cabanas, and enjoy the 3 hot tubs and 24-hour gym. 5 meeting rooms, a conference centre, and a business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a steam room and a children's swimming pool. Buffet breakfast is available daily between 6:30 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Sights within a 20-minute drive of this 5-property class Princeville resort include Hanalei Bay and Anini Beach.

What's nearby

  • Hideaways Beach - 2 min walk - 0.2 km
  • Puupoa Beach - 7 min walk - 0.6 km
  • Princeville Golf Club Prince Course - 7 min walk - 0.6 km
  • Princeville Makai Golf Club - 4 min drive - 2.3 km
  • Anini Beach - 16 min drive - 4.5 km

Getting around

  • Lihue, HI (LIH) - 51 min drive

Restaurants

  • ‪Hanalei Poke - ‬10 min drive
  • ‪Wishing Well Shave Ice - ‬10 min drive
  • ‪Wishing Well Coffee & Tea - ‬10 min drive
  • ‪Tahiti Nui - ‬10 min drive
  • ‪Kalypso Island Bar & Grill - ‬10 min drive

About this property

1 Hotel Hanalei Bay

Luxury resort with 2 outdoor pools and 3 hot tubs
Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. At 1 Hotel Hanalei Bay, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include 2 poolside bars, a beach bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This luxury resort also offers a children's pool, a 24-hour fitness centre and a steam room. You'll have access to the outdoor pool at a partner property. For a fee, parking is available. A complete renovation of 1 Hotel Hanalei Bay was completed in February 2023.

This 5-star Princeville resort is smoke free.

  • 252 guestrooms or units
  • 11 levels
  • 3 buildings
  • 2 bars by the pool
  • Built in 1985
  • Kid's club (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Water dispenser
  • Locker space
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • Dining venue
1 Hotel Hanalei Bay offers 252 air-conditioned accommodations with minibars and espresso makers. A pillow menu is available. 55-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Princeville resort provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

The on-site spa has 13 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna and a steam room. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Free in-room WiFi has a 15-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 55 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 59 for adults and USD 26 for children
  • 2 poolside bars
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Coffee Shop

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 24-hour gym
  • 24-hour pool access
  • 3 hot tubs
  • Beach club
  • Beach yoga
  • Bicycle storage
  • Bicycle tours
  • Children's club
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Golf
  • Golf carts
  • Kayaking
  • Outdoor pool (guest access)
  • Pilates classes
  • Shopping
  • Steam room
  • Surfing/bodyboarding

Family friendly

  • 2 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • In-room cot
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the bay
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 13 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • 11 floors
  • 3 buildings
  • At least 80% lighting from LEDs
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1985
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - February 2023
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Workout equipment

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 69.60 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Bicycle storage
  • Business centre/computer access
  • Concierge service
  • Fitness centre access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access
  • Hot tub access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 59 for adults and from USD 26 for children
  • Valet parking fee: USD 55.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - GE-163-548-3648-01
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses solar energy, plus eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. The tax ID number is GE-163-548-3648-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses solar energy, plus eco-friendly cleaning products.

We should mention

  • Pool access is available 24 hours a day.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Free in-room WiFi has a 15-device limit.

Property is also known as

Princeville St. Regis
Regis Resort
St. Regis Princeville
St. Regis Princeville Resort
The St. Regis Princeville Resort
The St Regis Princeville
Princeville Resort
1 Hotel Hanalei Bay Resort
1 Hotel Hanalei Bay Princeville
1 Hotel Hanalei Bay Resort Princeville

Frequently asked questions

What is the cancellation policy at 1 Hotel Hanalei Bay?

1 Hotel Hanalei Bay offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at 1 Hotel Hanalei Bay?

As of 1 Nov 2025, prices found for a 1-night stay for 2 adults at 1 Hotel Hanalei Bay on 1 Dec 2025 start from AU$1,483.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at 1 Hotel Hanalei Bay?

Yep, 1 Hotel Hanalei Bay has valet parking with in/out privileges for USD 55.00 per night.

Are there any beaches close to 1 Hotel Hanalei Bay?

Yep, 1 Hotel Hanalei Bay is a short 3-minute walk from Hideaways Beach. Fun beach activities include yoga, snorkelling and scuba diving.

Is there a spa on site at 1 Hotel Hanalei Bay?

Yep, there is an onsite spa at 1 Hotel Hanalei Bay. It has 3 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as Thai massages.

Does 1 Hotel Hanalei Bay have a pool?

1 Hotel Hanalei Bay has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 24 hours.

What luxury perks are available at 1 Hotel Hanalei Bay?

1 Hotel Hanalei Bay features 2 poolside bars, 2 outdoor pools and 3 hot tubs.

Is 1 Hotel Hanalei Bay family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that 1 Hotel Hanalei Bay is a hit with families.

Does 1 Hotel Hanalei Bay serve breakfast?

You bet, buffet breakfast is on offer daily between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at 1 Hotel Hanalei Bay?

No, 1 Hotel Hanalei Bay does not offer an airport shuttle service.

Is there a bar or restaurant at 1 Hotel Hanalei Bay?

Yep, they've got a lounge bar and an onsite restaurant that serves Hawaiian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at 1 Hotel Hanalei Bay?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at 1 Hotel Hanalei Bay?

Dogs are welcome at 1 Hotel Hanalei Bay, with food and water bowls on offer.

Is there a golf course on site at 1 Hotel Hanalei Bay?

There is a golf course next to 1 Hotel Hanalei Bay.

Reviews

1 Hotel Hanalei Bay Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 191 out of 263 reviews
Rating 8 - Good. 37 out of 263 reviews
Rating 6 - Okay. 20 out of 263 reviews
Rating 4 - Poor. 9 out of 263 reviews
Rating 2 - Terrible. 6 out of 263 reviews

Reviews

6/10 Okay

Omar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very expensive for what you actually get. Only valet parking. Must may for every little thing…not good a good place for families unless you are extremely wealthy.
Stayed 3 nights in Jul 2025

10/10 Excellent

Matthew S, Lebanon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Jul 2025

10/10 Excellent

Bryan, Las Vegas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall Best experience your gonna find in Hawaii I think ..
Stayed 5 nights in Jul 2025

10/10 Excellent

Kathy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property. Beauty and tranquility everywhere. Easy to navigate, quiet and comfortable, even with kids around. Beds were so clean and comfy. Food was fresh, local and delicious very much worth the cost. Would love to visit again.
Stayed 5 nights in Jul 2025

10/10 Excellent

Raegan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Meredith

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely stunning. The main view after lobby will take your breath away. Rooms and all spaces so well done. Kauai is special ad
Stayed 4 nights in Jul 2025

8/10 Good

Robert, Laguna Niguel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at this property, a number of times over the years in a numberof iterations of the hotel, and came there to celebrate our 10th anniversary and commemorate where I proposed to my wife. Unfortunately, this was the worst version of the hotel in terms of service. Most of staff new and had no idea of what one should receive at top dollar resort. it seemed like all they wanted was as much money as they could extract from us and the words gracious or attentive seldom came to mind during our stay. Still it's simply a beautiful location and a very nice hotel, but not a good value at all! Had we not had an attachment there we never would have stayed there. I have no intention ever to stay at a 1 hotel again. Keeping it very real. at all. If we hneve
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
I live in Hawaii. This to me is the best hotel in Hawaii and I have visited all of them except one that is private. Period!
Stayed 2 nights in Jul 2025

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location nestled on a hill overlooking the bay. With amazing sunsets.
Stayed 2 nights in Jul 2025

2/10 Terrible

Jairo

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Michael, Austin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Britney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible! Beautiful and relaxing place
Stayed 4 nights in Jul 2025

10/10 Excellent

Isaac Seung Eun

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family had a wonderful time in the hotel. Shout out to the staff. They were amazing!
The view from our room.
Stayed 4 nights in Jul 2025

10/10 Excellent

Oday, Shreveport

Nice hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Mateusz

Stayed 6 nights in May 2025

10/10 Excellent

Hossein

Stayed 5 nights in Jun 2025

8/10 Good

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a room that was described as having pool access yet they gave us a room without pool access. There is glaringly loud music that starts early morning until 10pm every night and we had kids in the hot tub outside our room till after 11pm. We also had roaches in our room. Quite disappointing on a few levels at the rate we paid. You can also hear everything above you and the room above us was quite disturbing. All said, beautiful property and amazing location.
Stayed 3 nights in Jun 2025

2/10 Terrible

Loren

Disliked: Cleanliness, amenities
This hotel is not the 5 star they are claiming to be and
Stayed 2 nights in Jun 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel I’ve ever been too
Stayed 2 nights in Jun 2025

10/10 Excellent

Josh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Views were gorgeous and property is well maintained. The staff was extremely nice.
Stayed 3 nights in Jun 2025

10/10 Excellent

Clay

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Ilan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge thank you to Sumi who was particularly helpful at check in.
Stayed 6 nights in Jun 2025

2/10 Terrible

Geeta

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025