2/10 Terrible
Ann-Marie
Business traveller, Travelled with family
9 Feb 2026
Disliked: Cleanliness, amenities
Our stay was the worst hotel stay I’ve ever had. Not once did I feel comfortable or safe. We had booked with our hockey team. And most of our hockey team backed out. We don’t have the funds to do that so we were stuck with staying at this hotel. The bedding was dirty, the pool was so dirty,the water was SO murky, the smell of chlorine was so strong it burnt your sinuses. I don’t know what goes on in the middle of the night in that hotel but we had to play White Noise just to drowned out some of the sound. The room was super hot and we couldn’t control the temperature, so we slept with the window open and the fan going. The next morning, when we went to go enjoy continental breakfast, there was a green mouldy film covering the oatmeal, and the milk was so sour, my son almost got sick right there at the table. When we left the hotel to go out and about for our day, there was a big pile of puke right beside the main door outside, not to mention the over flowing garbage outside that had stayed that way until we checked out. The next morning when we were getting up and getting ready to leave, my son pulled the sheets off and we found a bed bug. And when I told the staff about it, they did not seem to care in fact, the housekeeping ladies started laughing. don’t get me wrong, the staff are nice, but my gawd, SO GROSS. The floors were dirty and things were splattered on walls! I feel totally ripped off. So expensive to stay here.
Ann-Marie
Stayed 2 nights in Feb 2026
