Preston Casino Hotels

Great hotel, with friendly and helpful staff. Small things make all the difference and the experience was consistent all through the hotel. From a personable arrival at reception, giving me all the relevant info (last orders, gym opening times etc), friendly gym staff and great customer service and meal in the restaurant. I forgot my tooth paste and the lovely lady at the desk (apologies didn’t get name) gave me a toothbrush and toothpaste. I also didn’t know how to find the gym and she walked me there. Really made me feel valued as a guest. So much so, I enquired about the cost of the conference room for the day as hold quarterly business meetings with a small uk team who stay over the night before and have a full day meeting. I’ll be putting this hotel forwards as a suggestion for a future meeting. I work in sales and so stay in a lot of hotels weekly, all over the Uk. This is the first time staying here and is already in my top 5 hotels. Particularly love the gym and pool facilities which is what often draws me to picking hotels. Thanks Marriot Preston team! Great job :)

Nothing bad to say about this hotel! We were warmly welcomed by Liz on reception who set up a great stay. Room was good, bed was comfortable and the breakfast set us up for the day.

I only had a short stay as had to leave early, but what an exceptional property, well maintained, very clean, lots of amenities & felt secure. The only criticsim is if there are any guests who have accessibility issues, the description of each apartment should mention what floor it is & how many sets of stairs, maybe even provide a floor plan on their booking page, to help guests.