8/10 Good
Robert
4 Mar 2024
Liked: Staff & service, room comfort
Great hotel with a few issue's
Everything was very clean. Beds and linens were great. Staff communicated excellent.
The few items needing attention:
- Carpet squares in room were in tough shape and need to be replaced.
- there were really strong Chemical smells as soon as we opened the door. After investifating i found where someone used a very harsh chemical to try and ckean the shower head. This was applied way to heavy which then dripped down on to the shower base. "They must have forgotten about it and it was now permanently stained to both services. After i cleaned it some with water the chemical smell was greatly reduced.
I told the night hotel desk clerk. She went above and beyond offering an upgraded room and to assist with moving our things. I told her it wasnt necessary and we would get buy. (All hotels should have staff like her)
Robert
Stayed 1 night in Mar 2024