4/10 Poor
Eleanor
Travelled with family
1 May 2025
Liked: Cleanliness
Disliked: Room comfort
A mixed review! Fine if you're not in much!
The location of the property was perfect if you want to be in the old town side of Prague!
The accomodation itself we found to be in need of maintenance, there was light fittings hanging loose, mouldy cracked paint in the bathroom, the sofa bed had quite a severe dip in the middle which meant you would get stuck lying in that hole. Additionally compared to the photographs we noted that a lot of the additional furniture was missing from the rooms which them feeling bare and quite empty in comparison. The blinds on the windows we found many of them to not be fully operational so they either had to be left fully open or only partially shut. The pillows appeared to be rather dated consisting of lots of small lumps of cotton offering minimal head and neck support.
It is worth highlighting also that we were in room F on the 2nd floor. This had to be accessed by steep, uneven stairs though there was a sturdy handrail and lights but I think someone would struggle with getting suitcases up there.
I also feel the room would be unsafe for children as there was a lamp that had exposed wiring which caused my mother to get an electric shock!
The staff, communication wise prior to our stay was brilliant and prompt. During our stay at times we found the staff a little unapproachable due to their manner. They would be often watching shows on their phone and we felt unable to approach or cause a fuss about the room issues.
Eleanor
Stayed 2 nights in Apr 2025