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Hotel U Zlatého Stromu Prague by BHG

4.0 star property

Photo gallery for Hotel U Zlatého Stromu Prague by BHG

Bar (on property)
Front of property
Standard Room | Room amenity
Bar (on property)
Hallway

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Bar
  • Laundry room

Explore the area

View map
Karlova 6, Prague, 110 00
  • Place, Charles Bridge
    ‪3 min walk‬
  • Place, Prague Astronomical Clock
    ‪5 min walk‬
  • Place, Old Town Square
    ‪5 min walk‬
  • Airport, Prague (PRG-Vaclav Havel)
    ‪17 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Prague

Hotel U Zlatého Stromu Prague by BHG puts you in the heart of Prague, connected to the convention centre and within just a 10-minute stroll of popular attractions like Old Town Square and Prague Astronomical Clock. Highlights at this hotel include a restaurant, a nightclub and a bar/lounge. .This pet-friendly hotel offers free WiFi in public areas, concierge services and free newspapers in the lobby. Additionally, you'll find laundry facilities, a porter/bellboy and luggage storage. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of an airport shuttle. .Attractions within a 10-minute walk of this 4-property class Prague City Center hotel include Charles Bridge and Wenceslas Square.

What's nearby

  • Old Town Bridge Tower - 2 min walk - 0.2 km
  • Charles Bridge - 3 min walk - 0.3 km
  • Prague Astronomical Clock - 5 min walk - 0.4 km
  • Old Town Square - 5 min walk - 0.4 km
  • Wenceslas Square - 8 min walk - 0.7 km

Getting around

  • Karlovy Lázně Stop - 3 min walk
  • Prague-Masarykovo Station - 18 min walk
  • Vaclav Havel Airport (PRG) - 37 min drive

Restaurants

  • ‪Karlovy Lázně - ‬2 min walk
  • ‪Kozlovna Apropos - ‬2 min walk
  • ‪Bageterie Boulevard - ‬2 min walk
  • ‪Kafe DAMU - ‬2 min walk
  • ‪Sweet Dreams - ‬1 min walk

About this property

Hotel U Zlatého Stromu Prague by BHG

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A nightclub, tour/ticket assistance, and concierge services are also featured at Hotel U Zlatého Stromu Prague by BHG.

This 4-star Prague hotel is smoke free.

  • 22 guestrooms or units
  • 4 levels
  • 2 buildings
  • Built in 1995
  • Nightclub
  • Breakfast available (surcharge)
  • Self-service laundry
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel U Zlatého Stromu Prague by BHG offers 22 accommodations with a safe and complimentary slippers. This Prague hotel provides complimentary wireless Internet access. Bathrooms include a combined bath/shower unit, designer toiletries and hairdryers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 20 for adults and EUR 20 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Art gallery
  • Designer stores
  • Nightclub
  • Shopping centre

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • 2 buildings
  • 4 floors
  • Built in 1995
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Friday - Sunday (9:00 AM - 9:00 PM)
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.06 per person, per night, up to 60 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 20 for children
  • Airport shuttle fee: EUR 42 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: EUR 42 (one-way)
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Eurocard, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel U Zlateho
Hotel U Zlateho Stromu
Hotel U Zlateho Stromu Prague
U Zlateho Stromu
U Zlateho Stromu Hotel
U Zlateho Stromu Prague
Zlateho Stromu Hotel

Frequently asked questions

What is the cancellation policy at Hotel U Zlatého Stromu Prague by BHG?

Hotel U Zlatého Stromu Prague by BHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does Hotel U Zlatého Stromu Prague by BHG serve breakfast?

Sure does, buffet brekkie is offered daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Hotel U Zlatého Stromu Prague by BHG?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Hotel U Zlatého Stromu Prague by BHG?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hotel U Zlatého Stromu Prague by BHG?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel U Zlatého Stromu Prague by BHG?

Cats and dogs are welcome at Hotel U Zlatého Stromu Prague by BHG, with food and water bowls on offer. Just so you know, there's a limit of one pet.

Hotel U Zlatého Stromu Prague by BHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 250 out of 617 reviews
Rating 8 - Good. 248 out of 617 reviews
Rating 6 - Okay. 77 out of 617 reviews
Rating 4 - Poor. 24 out of 617 reviews
Rating 2 - Terrible. 18 out of 617 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

4/10 Poor

Lesley

Liked: Cleanliness, amenities, property conditions & facilities
Room was beautiful and staff was good. I am a female senior and I had to walk up 4 flights of stairs with a large suitcase. It was difficult.
Stayed 1 night in Dec 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

Yalmiris Edita

Stayed 5 nights in Nov 2025

4/10 Poor

Ryan

Stayed 1 night in Nov 2025

8/10 Good

Ryan

Stayed 1 night in Nov 2025

6/10 Okay

Patricia, Hayward

Liked: Cleanliness, staff & service
5 stars for location, and staff esp Katarina receptionist, breakfast, cleanliness Negative for management, hence giving average 3 stars. I was traveling solo, booked by room in June for Nov stay. For first night I was given a smaller room in unfinished section of hotel in building adjacent to main hotel, which is under construction. The heater in the room did not work. I called and receptionist confirmed that it is not working but was not disclosed to me when giving me the room. After my complain manager came to fix, mocked at me saying 'toughen up'. The heat was set to highest, but still room didn't warm overnight. I gave bad review on Expedia for hotel checkin. Next morning around 8am, receptionist called to say giving me different room. It was right next to her desk, in main hotel building, and big room that I had paid for. So beware when traveling alone, as they will try to squeeze you in tiny room even though you paid for a bigger room. Room had robe, slippers, bath gel, shampoo and lotion. No shower curtain so bathroom gets wet after taking shower. Have to climb over high tub walls to get inside the shower area. Management will try to add tip in the checkout bill. I don't like these sneaky practice. They should be only collecting tax, ask receptionist to remove the tip. Hotel is in nice location, but I can't see staying there again due to shady management.
Stayed 5 nights in Nov 2025

8/10 Good

Mark

Stayed 3 nights in Oct 2025

4/10 Poor

Joanne

Travelled with partner, Travelled with group
Liked: Property conditions & facilities
We booked a standard room and we got a twin room. They did nothing to help us other than offer us a room in a different location. As we were with friends this did not work for us. We paid 22euro for the breakfast which was a joke. Basically a breakfast that in other situation would and should be free. Do not pay for the breakfast. There are tons of lovely cafes all around the hotel
Stayed 2 nights in Oct 2025

10/10 Excellent

Jose Alejandro, Panama City

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great room and location!
Stayed 4 nights in Oct 2025

10/10 Excellent

Toujin

Stayed 1 night in Oct 2025

10/10 Excellent

Sophia

Stayed 4 nights in Sep 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

6/10 Okay

Avraham O

Liked: Cleanliness, staff & service
Disliked: Room comfort

No A/C and noisy.

The location is very convenient? Just few steps from Karlov Bridge and 3 min. to Astronomical Clock and Old Town Main Square. The Hotel is above restaurant and night bar. No elevator. The reception on second floor. The breakfest offered in the restaurand down stairs for 23 Euro is not so satisfactory. Room is small, window opening on the busiest street - Karlov Street, so it always noisy, during day and night. No Airconditioner in the room. The hotel is supplying big Ventilator, which is very noisy. On top of that, the mattress definitely not new, not holding the back well, caused me back pain. I trying to be gentle :) On the good side, the staff is very polite, welcome. The hotel is clean.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ethan

Stayed 4 nights in Jun 2025

8/10 Good

Kenneth

Liked: Cleanliness, room comfort
Nice old hotel with a perfect location. We book a room at the top floor which I think was a good idea. The breakfast was quite small and the hostess was more interesting of counting guests and ask for the room numbers instead of checking the buffe. Water was empty, coffe machine was empty, scrambled eggs was empty. No plates etc etc....
Stayed 3 nights in Apr 2025

8/10 Good

C

Stayed 2 nights in Nov 2024

10/10 Excellent

Todd

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It’s a great location but there can be street noise, is what it is.
Stayed 1 night in Oct 2024

10/10 Excellent

Rafael, Perry Hall

Liked: Cleanliness, staff & service, property conditions & facilities
This place is a jewel. Beautifully decorated rooms, right in the middle of all the action. Loved it. It does not have an elevator, but other than that, I was delighted with the hotel.
Stayed 3 nights in Oct 2024

4/10 Poor

Leia

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The area is very noisey from the music of the hotel restaurant downstairs. The music goes all day and doesn’t stop until 11:00pm. Location is good walking distance to most of the sites. The bathrooms had broken floor tiles, the shower head was leaking and the toilet seat was broken. I wouldn’t recommend staying at this hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great old town location, 25 min walk from train station, great restaurant and very good buffet breakfast and coffee. Also, old town interior rooms with modern bathroom. And, very close (2 min walk) to river.
Stayed 3 nights in Sep 2024

10/10 Excellent

Eddie

Stayed 5 nights in Jul 2024

2/10 Terrible

Yogesh

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again

This is the worst hotel I have ever stayed at. The reception is up on the 2nd floor and the rooms are in another buildings. There is no lift and you have to carry your bags yourself. There is no help. And there is no air conditioning. The area is noisy.
Stayed 2 nights in Jul 2024

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Natalya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024