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Hotel U Suteru

Property class: 3

Photo gallery for Hotel U Suteru

Restaurant
Exterior
Reception
Quadruple Room
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Bar
  • Laundry room

Explore the area

View map
Palackeho 7224, Prague, PRG, 11000
  • Place, Wenceslas Square
    ‪2 min walk‬
  • Place, Old Town Square
    ‪9 min walk‬
  • Place, Dancing House
    ‪14 min walk‬
  • Airport, Prague (PRG-Vaclav Havel)
    ‪22 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Twin Room

Twin Room

Twin Room

  • 15 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Suite

Superior Suite

Superior Suite

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Attic Room

Attic Room

Attic Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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9.8 out of 10, Exceptional, 189 reviews
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About the area

Prague

Hotel U Suteru puts you in the heart of Prague, connected to the convention centre and within just a 10-minute stroll of popular attractions like Wenceslas Square and Old Town Square. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is served between 8:00 AM and 10:00 AM. There's also valet parking, along with the convenience of an airport shuttle. .Within a 15-minute walk of this 3-property class Prague City Center hotel, attractions include Prague Astronomical Clock and Dancing House.

What's nearby

  • Wenceslas Square - 2 min walk - 0.2 km
  • Charles Square - 6 min walk - 0.6 km
  • Old Town Square - 9 min walk - 0.8 km
  • Prague Astronomical Clock - 11 min walk - 0.9 km
  • Dancing House - 14 min walk - 1.2 km

Getting around

  • Václavské náměstí Stop - 3 min walk
  • Prague Central Station - 13 min walk
  • Vaclav Havel Airport (PRG) - 29 min drive

Restaurants

  • ‪Lokál U Jiráta - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Cukrárna Myšák - ‬2 min walk
  • Pizza Hut
  • ‪Dutch Pub - ‬3 min walk

About this property

Hotel U Suteru

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours), a train station pick-up service and a train station drop-off service are available for a fee. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel U Suteru. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Prague hotel is smoke free.

  • 1 building
  • 9 guestrooms or units
  • 4 levels
  • Built in 1383
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel U Suteru offers 9 accommodations with minibars and a safe. Cable televisions are provided.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CZK 500 per day); reservations required
  • 24-hour return airport shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Free self parking on site
  • Valet parking on site (CZK 750 per day)
  • Limited on-site self and valet parking

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: CZK 220 for adults and CZK 220 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Restaurant U Suteru

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • No lift

More

  • 1 building
  • 4 floors
  • Built in 1383
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 81-cm TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 1 PM; check-in end time: 10 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CZK 700 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CZK 50.00 per person, per night, up to 60 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CZK 220 for adults and from CZK 220 for children
  • Airport shuttle fee: CZK 750 per vehicle (one way)
  • Airport shuttle fee per child: CZK 750.00 (one-way), (up to 18 years old)
  • Valet parking fee: CZK 750 per day
  • Nearby parking fee: CZK 500 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CZK 700 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Diners Club, JCB International and cash.

We should mention

  • Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel U
Hotel U Suteru
Hotel U Suteru Prague
Suteru
U Suteru
U Suteru Prague
Hotel U Suteru Hotel
Hotel U Suteru Prague
Hotel U Suteru Hotel Prague

Frequently asked questions

What is the cancellation policy at Hotel U Suteru?

Hotel U Suteru offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel U Suteru?

Yep, Hotel U Suteru has a free self car park. Additionally there is valet parking for CZK 750 per day. Onsite parking is limited.

Does Hotel U Suteru serve breakfast?

Yep, buffet breakfast is available daily between 8:00 AM and 10:00 AM.

Is there a free airport shuttle available at Hotel U Suteru?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Hotel U Suteru?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel U Suteru?

Check-in begins at 1 PM. Check-out time is 11 AM.

Are pets allowed at Hotel U Suteru?

No, pets are not allowed.

Hotel U Suteru Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 38 out of 112 reviews
Rating 8 - Good. 54 out of 112 reviews
Rating 6 - Okay. 16 out of 112 reviews
Rating 4 - Poor. 4 out of 112 reviews
Rating 2 - Terrible. 0 out of 112 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

10/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Sindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren bereits zum dritten Mal im U Suteru und kommen gerne wieder. Die Lage ist fantastisch und Rudolpho ein toller Gastgeber. Vielen Dank! 🤗
Stayed 2 nights in Sep 2020
Verified review

8/10 Good

Dorthe

Liked: Cleanliness, staff & service, room comfort

Centralt i Prag

Super hotel i et dejligt meget centralt område. Vores værelse var dog præg af at være af ældste dato. Morgenmaden lidt sparsom.
Stayed 3 nights in Dec 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bellissimo in pieno centro di Praga, proprio dietro Piazza Vinceslao. Unica pecca: nella nostra stanza il Wi-Fi non prendeva (potevamo utilizzare solo quello del ristorante nei momenti in cui il ristorante era aperto). Per il resto tutto impeccabile… da ritornarci.
Stayed 3 nights in Nov 2018
Verified review

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, small family fun hotel with spacious rooms and ideal location
Stayed 4 nights in Oct 2018
Verified review

8/10 Good

Nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and Spacious Room

A beautiful and spacious room that was quite comfortable. Odd front desk hours but it wasn’t an issue for us. Additionally there was no elevator, but luckily our luggage was light and room on the first floor. Was also in a very convenient location. Would definitely stay here again.
Stayed 2 nights in Sep 2018
Verified review

8/10 Good

Torsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gutes Hotel

Tolles Zimmer in einem guten Zustand. Sehr geräumig. Frühstück von der Auswahl eher eingeschränkt, Qualität war aber gut. Personal war immer sehr freundlich.
Stayed 3 nights in Aug 2018
Verified review

8/10 Good

Annette

Mukava hotelli

Hotellin sijainti oli erinomainen. Lyhyen matkan päässä kaikesta ja silti todella rauhallisessa ympäristössä. Yöllä oli kuumuuden takia ikkunat auki ja meteliä ei juuri kuulunut. Vierailun aikana oli kova helle ja olisi ollut hyvä varauksessa kiinnittää huomiota ilmastointi varustetasoon eli tässä sitä ei ollut. Viereisen huoneiston kyplyhuone sattui olemaan sängyn päätyseinän takana... Onneksi naapurit olivat nopeita suihkussa kävijöitä. Tykkäsin huoneesta ja hotellista sekä aamupala oli todella hyvää.
Stayed 3 nights in Aug 2018
Verified review

8/10 Good

Jose E.

Liked: Cleanliness, staff & service, property conditions & facilities

Hotel Céntrico

Es un edificio de departamentos que fue convertido en un hotel. No es el hotel mas cómodo, pero el personal es amable y centrico. La experiencia de un hotel desde mi punto de vista son 6 puntos: a) Locación Céntrica, pero un poco conflictiva. No recomie do caminar hasta la estación de tren, se ve cerca pero hay subidas. ✔ b) Amabilidad ✔ c) Check In ✔ d) Elevador ❌ Para un cuarto piso era necesario e) Limpieza ✔ f) Amplitud ✔ g) Area de regadera ❌ Muy chica, con fugas, No una buena experiencia
Stayed 1 night in Jul 2018
Verified review

4/10 Poor

Ing-Marie

Disliked: Cleanliness, property conditions & facilities, room comfort

Missnöjd med hotellet nöjd med närområdet.

Inte bra, långa hårstrån på hotellrummet. Dålig frukost och en dusch som var enbart kokhet eller iskall. Förstår att huset är gammalt men det var inget vidare faktiskt.
Stayed 3 nights in May 2018
Verified review

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottima posizione Bella struttura
Stayed 2 nights in Mar 2018
Verified review

8/10 Good

Biz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
grazioso e confortevole hotel in zona centrale e molto comoda
Stayed 2 nights in Jan 2018
Verified review

10/10 Excellent

fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agréable séjour en famille

Hotel tres bien situé dans le centre de Prague. Personnel aimable et accueillant. Chambre spacieuse.
Stayed 2 nights in Dec 2017
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little hotel in a great location

The hotel is really nice, clean and comfy. Breakfast was continental only, but really tasty and saved me from trying, and failing, not to eat a fry up every day. Only downside to some could be the lack of a lift, it wasn’t a problem for any of my team that visited at the same time. Situated near the main shopping area of new town and approx 15 mins to the sights of old town. I would definitely recommend the hotel and would stay again on my next visit
Stayed 2 nights in Dec 2017
Verified review

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

vyborny hotel

hotel ma vynikajici polohu, je stylovy, v historicke budove, mily personal
Stayed 2 nights in Nov 2017
Verified review

10/10 Excellent

Tanja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tolles Stadthotel mit Charme

Für ein Städtereise ist das reizende Hotel ideal! Wir haben alle Sehenswürdigkeiten zu Fuß erreichen können. Das Zimmer mal liebevoll eingerichtet und man merkt den historische Hintergrund dieses Hauses. Es war so Stil - selten so eine stille in einem Hotel erlebt, vor allem bei dieses alten Gemäuern. Das Hotel empfehle ich all zu gern weiter. Frühstück ist ausreichend und das Hotelpersonal sehr freundlichlich
Stayed 1 night in Oct 2017
Verified review

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Fotokunst

Das Hotel hat eine super Lage und freundliches Personal, nur es hat wohl schon bessere Zeiten erlebt. Die Fotos auf der Homepage sind sehr vielversprechend, nur in der Realität sieht es nicht so toll aus, da war ein Fotokünstler am Werk. Ich habe in Prag schon viele Hotels bewohnt und selbst die günstigeren waren in einem besseren Zustand. Das Bad uist dringend sanierrungsbedürftig!
Stayed 3 nights in Oct 2017
Verified review

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Topp hotell

Flott betjening, hyggelig frokost, sentral beliggenhet. Stort flott rom og bad! Noe støy fra gaten utenfor må beregnes.
Stayed 1 night in Sep 2017
Verified review

8/10 Good

Marica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Attic room in Prague

We stayed in the attic room. The access is through a steep and narrow spiral staircase so not suitable for travellers with difficulties climbing stairs. The room was spacious and clean although the ceiling was low in certain areas. The staff were really friendly and helpful. The breakfast was good with delicious bread, variety of ham and cheese, youghurt and fresh fruit. We walked to all the major attractions but the hotel is also close to public transport
Stayed 2 nights in Sep 2017
Verified review

8/10 Good

Roch

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hébergement

Très bien situé!! Économique
Stayed 1 night in Sep 2017
Verified review

4/10 Poor

vincenzo

Disliked: Cleanliness, staff & service, room comfort

Hotel da evitare.

Non sono pignolo e mi adatto ad ogni tipo di situazione ma posso definire il mio soggiorno senza ombra di dubbio come uno dei peggiori che abbia mai vissuto. I problemi iniziano appena arriviamo. Avevamo prenotato per 4 posti letto invece nella stanza c'era un solo letto matrimoniale. Andiamo alla reception e una donna, che non parlava neanche inglese, viene nella stanza e da un divano letto tira fuori un letto matrimoniale sistemato in tutta fretta. I letti puntualmente non venivano rifatti ogni giorno e alle nostre proteste la ragazza alla reception, che sostituiva il titolare nel weekend, ci rassicurava che il giorno dopo sarebbero stati rifatti. Promesse vane. La pulizia veniva fatta solo al bagno. La colazione definirla pessima è un eufemismo. Marmellatine monoporzione affettati e uova sode di scarsa qualità e succo arancia confezionato. Il primo giorno il latte era andato a male. Solo 2 sono i punti positivi. La posizione, a 2 passi da piazza Venceslao, e il titolare della reception che abbiamo conosciuto solo negli ultimi 2 giorni rimasti. Una persona gentile e puntuale. Wifi spesso si scollegava. .
Stayed 4 nights in Aug 2017
Verified review

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Lovely hotel in good Location to walk around Prague with no problem at all. Room was clean and cozy
Stayed 3 nights in Aug 2017
Verified review

6/10 Okay

Byong Woo

Liked: Cleanliness
Disliked: Staff & service, room comfort

위치와 가격에만 만족하세요

사진과 형태는 같으나 느낌이 많이 다릅니다. 많이 낡았고 전체적으로 굉장히 어둡습니다. 에어컨이 없어서 창문을 열어두어야하는데 밖이 도로변이라 많이 시끄럽습니다. 창문도 아주 낡은 창문이라 닫아도 전혀 방음이 안됩니다. 밤새 소음으로 힘들었고 새벽에 청소차량 등의 소음으로 잠을 잘수 없었습니다. 룸에서 와이파이 안되고 처음 입실에서 부터 퇴실까지 카운터에 거의 사람이 없었습니다. 밤에 호텔 정문을 잠궈두고 직원이 안보였습니다. 고객이 직접 열쇠로 열고 닫아야 합니다. 가족 여행자로서 좀 불안했습니다. 아침 조식은 1층 식당에서 하는데 토굴처럼 어두운 곳에서 흐린조명으로 심야 식사하는 기분이었습니다 저렴한 가격에 너무 평이 심한듯하지만 친구끼리 여행에는 저렴한 가격에 좋은 위치로 괜찮지만 가족 여행은 추천하지 않습니다.
Stayed 2 nights in Jul 2017
Verified review

8/10 Good

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel agradable y céntrico

El desayuno tipo bufet estuvo bien. Las camas bien, la pena no haber tenido aire acondicionado en la habitación, pasamos mucho calor y no pudimos dormir bien. Quiero resaltar al señor que estaba en recepción, muy amable en todo momento y dispuesto a ayudarnos en lo que necesitáramos. Tubo mucha paciencia y me ayudó para hacer el check in del vuelo de vuelta a casa. "Muchas gracias"
Stayed 5 nights in Jul 2017
Verified review

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotellvistelse Prag

Stora rum med sköna sängar, trevlig personal, lugn gata. Schysst frukost. I det stora hela mycket nöjd.
Stayed 3 nights in Jul 2017
Verified review

6/10 Okay

Frank

Liked: Cleanliness, staff & service

A little outdated, but reasonably pleasant

Impressive, large room (we went for the deluxe room) with sofas for putting your feet up after a long day walking around Prague. Unfortunately a little behind the times in the bathroom... the shower was particularly poor. No A/C in the room, but a fan was provided. The bed was large but not particularly comfortable... a foam mattress and a formless, floppy pillow. Breakfast was included, but no hot food available. Not really suitable for business travel, more for families, couples or travellers.
Stayed 1 night in Jun 2017