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General

5.0 star property

Photo gallery for General

Front of property
Breakfast, lunch and dinner served
Serves lunch, dinner and brunch
Interior entrance
Self-parking (surcharge), valet parking (surcharge)

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View map
Svornosti, 10, Prague, PRG, 15000
  • Place, Dancing House
    ‪11 min walk‬
  • Place, Charles Square
    ‪11 min walk‬
  • Place, Wenceslas Square
    ‪2 min drive‬
  • Airport, Prague (PRG-Vaclav Havel)
    ‪21 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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  • Spa
  • Pet-friendly
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9.8 out of 10, Exceptional, 182 reviews
The price is AU$558
includes taxes & fees
6 July - 7 July
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About the area

Prague

A luxury stay in the heart of Prague awaits you at General. You'll be 2.2 km (1.4 mi) from Wenceslas Square and 2.5 km (1.5 mi) from Old Town Square. Highlights at this family-friendly hotel include in-room free WiFi, free high-speed Internet and plasma TVs. .The restaurant, Viva Victoria, serves international cuisine and is open for breakfast, lunch and dinner. Vine Bar is the hotel's own wine bar, serving drinks along with brunch and lunch. Business amenities include a meeting room, a business centre, and limo/town car service. Other amenities include free Wi-Fi in public areas, a sauna and laundry facilities. There's also valet parking, along with the convenience of an airport shuttle. .Attractions within a 30-minute walk of this 5-property class Smichov hotel include Dancing House and Charles Bridge.

What's nearby

  • Dancing House - 11 min walk - 0.9 km
  • Czech Technical University - 11 min walk - 0.9 km
  • Charles Square - 11 min walk - 1.0 km
  • Wenceslas Square - 2 min drive - 1.7 km
  • Old Town Square - 3 min drive - 2.1 km

Getting around

  • Zborovská Stop - 3 min walk
  • Praha-Smichov Station - 15 min walk
  • Vaclav Havel Airport (PRG) - 31 min drive

Restaurants

  • ‪Pivovar Staropramen - ‬5 min walk
  • ‪Pauwel Kwak Bierhuis - ‬4 min walk
  • ‪Ty kávo! - ‬3 min walk
  • ‪Cargo Gallery - ‬4 min walk
  • ‪BON - ‬4 min walk

About this property

General

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre, a meeting room, and limo/town car service.

WiFi and wired Internet are free in public spaces. A sauna, multilingual staff, and gift shops/newsstands are also featured at the luxury General. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

  • 1 building
  • 20 guestrooms or units
  • 4 levels
  • Built in 1890
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Bar or lounge
  • 1 conference room
  • Dining venue
General offers 20 accommodations with minibars and laptop-compatible safes. Plasma televisions come with premium satellite channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

This Prague hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

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Hotel Golden Star
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  • Restaurant
  • Air-conditioning
  • Parking available
  • Bar
4.8 out of 5, Exceptional, 430 reviews
The price is AU$155
includes taxes & fees
5 July - 6 July
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Parking on site (EUR 20 per night)
  • Valet parking on site (EUR 20 per day; includes in/out privileges)
  • Limited on-site valet and self parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Vine Bar
  • Viva Victoria

Things to do

  • Sauna

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 1890

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • HDTV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 50.00 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.06 per person, per night, up to 60 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 28 per vehicle (one-way)
  • Self-parking fee: EUR 20 per night
  • Valet parking fee: EUR 20.00 per day (in/out privileges)
  • Rollaway bed fee: EUR 50.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

General Hotel
General Prague
Hotel General
Hotel General Prague
General Hotel Prague
General Hotel
Hotel General
General Prague
General Hotel Prague

Frequently asked questions

What is the cancellation policy at General?

General offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at General?

Yep, General has a self car park for EUR 20 per night. A self car park is also available, for a fee. Onsite parking is limited.

Is General family-friendly?

You bet! With amenities such as supervised childcare and laundry facilities, as well as childcare services in the guestrooms, it's no surprise that General is a hit with families.

Does General serve breakfast?

You bet, buffet breakfast is served daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at General?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at General?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at General?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at General?

No, pets are not allowed.

General Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 335 out of 440 reviews
Rating 8 - Good. 90 out of 440 reviews
Rating 6 - Okay. 12 out of 440 reviews
Rating 4 - Poor. 1 out of 440 reviews
Rating 2 - Terrible. 2 out of 440 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely & clean, lovely competent staff. Room was very hot (even after tuning down hearing and opening window) and sloping roof was a bit of a pest.
Stayed 4 nights in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My initial perception of this hotel were wrong. The location may be out of the circle of activities, but the staff and services make up for that. The rooms are good sized, beds are comfortable - ask for extra mattress if you like it soft - and the bath tubs are good for soaking. The breakfast gets you ready for the day. With the low cost of transportation or if you like to walk, this hotel is well worth overlooking its location.
Stayed 3 nights in Dec 2019
Verified

10/10 Excellent

Toastfan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Der Stil des Hotels spiegelt wunderbar die Stadt Prag mit ihren Sehenswürdigkeiten wieder. Es ist ein sehr individuelles Kleinod mit freundlichem, zuvorkommendem Personal, und damit bestens geeignet, selbst in einer großen Stadt einige ruhige, erholsame Momente genießen zu können. Aufgrund der überschaubaren Anzahl der geschmackvoll eingerichteten sauberen Zimmer bietet das Hotel einen willkommenen Kontrast zu den großen Hotelketten ähnlicher Kategorie. Das Frühstück lässt kaum Wünsche offen.
Stayed 5 nights in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel General is a roomy clean well run facility. The rooms are large compared to many Europe hotels, and the staff works hard to please guests. It is in a quiet neighborhood, which is good for some, although the bar is rarely used and only staffed if a guest goes down there. No one comes in from the outside. TVs are decent old flat panels, but do not have HDMI connectors for computers or devices. Breakfast buffet is excellent, and there are both subway and train stations within easy walking distance.
Stayed 7 nights in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was exactly as noted on Expedia. No surprises. Great staff, comfortable room and perfect location. Would recommend to anyone.
Stayed 6 nights in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Breakfast was great and staff very friendly and helpful. Good location.
Stayed 3 nights in Oct 2019
Verified

8/10 Good

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Het hotel is goed gelegen; In de buurt van een hop-on-hop-off. op wandelafstand van het centrum. In een veilige buurt. Het ontbijtbuffet was in orde. Er werd ook regelmatig aangevuld. De heer aan de receptie was zeer behulpzaam. Het hotel is aan te bevelen. Eetzaal is wel naar de kleine kant maar gezellig. minpuntje :De shuttle naar de luchthaven is wel duur.
Stayed 4 nights in Sep 2019
Verified

8/10 Good

I

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋は広さも清潔さも申し分無しです。スタッフの方もとても親切でした。
Stayed 3 nights in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room for the price. Attentive staff. Spotlessly clean. Quiet location, but so close to public transport. Twenty minute walk into town.
Stayed 3 nights in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a very good hotel . The room was clean and quiet. Although a 40min pleasant walk along the river bank it is worth it
Stayed 3 nights in Oct 2019
Verified

10/10 Excellent

Ayana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

おすすめできる宿泊施設です！

つたない英語しか話せない私たちにも丁寧かつ親切に対応してくれるスタッフさんばかりでした。 歯ブラシ、リンスインシャンプー、固形石鹸等あります。 天井も高く非常に過ごしやすかったです。 朝食はメインのみオーダー、サイドはブッフェ形式でした。 メインのフレンチトーストが本当においしかったです・・・ ただ少しおくまった場所にあり、暗くなってから女性のみで歩くのは少し不安になりそうな道沿いにあります。 それ以外はおおむね満足でした
Stayed 2 nights in Sep 2019
Verified

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Отличный Отель

Как всегда все отлично.
Stayed 4 nights in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
조식은 프렌치토스트나 크레페 등 간단한 아침 요리를 해주고 스파클링 와인이나 커피를 재공해주고 뷔폐식 또한 있어요. 또 방도 넓고 좋았으나 딱하나 아쉬웟던 점은 물을 추가로 제공해주지 않았어요
Stayed 3 nights in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very enjoyable stay. All the staff were very helpful,in particular Alexander and Veronica.
Stayed 4 nights in Aug 2019
Verified

10/10 Excellent

JJParis64

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel un peu éloigné de la foule mais à coté du métro des tramways. Peu de chambres donc pas l'usine. Personnels très disponibles. Petit déjeuner très varié et copieux.
Stayed 8 nights in Aug 2019
Verified

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was very easy. Staff were very nice and helpful. Breakfast was outstanding. Dinner was excellent also. A very nice place to stay. Highly recommend
Stayed 1 night in Aug 2019
Verified

8/10 Good

JUN WOO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

배낭여행 1박

친구랑 같이 여행와서 1박 하였는데 관리상태나 주변 여건 등이 전반적으로 좋습니다.
Stayed 2 nights in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
nettes kleines Hotel mit sehr guter Lage. Zimmer sind ordentlich, aber etwas klein.
Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location and the decor and the amenities
Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property maintained the uniqueness of Prague’s history with furnishings and architecture.
Stayed 4 nights in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel tucked away, close to public transport, shopping and eateries. Lovely and helpful staff.
Stayed 8 nights in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ziemlich zentrale aber ruhige Lage. Sehr nettes und hilfreiches Personal. Leider keine Möglichkeit draußen zu sitzen.
Stayed 4 nights in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
tolles, freundliches und sehr hilfsbereites personal. mega großes und sehr gutes frühstücksbuffet, das ganze hotel ein augenschmaus, die rezeption mit riesigem aquarium. schön ausgestattete zimmer und tolle gemütliche betten.
Stayed 4 nights in Jul 2019
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place, highly recommended

Great hotel, amazing service (they even turned on the sauna for me after hours). The hotel is a little piece of history with upgraded rooms and amenities, very clean and the staff is super attentive to detail
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Hotel, would stay there again and again!

The hotel is a beautiful older hotel but has been updated wonderfully. The staff there is tremendous. We stayed last year, and when we returned, they remembered us! Every attention to detail has been met from the air conditioning (worked beautifully by the way), the food, everything! This is my favorite hotel we e ever stayed at and we have stayed at hundreds! I can’t say enough about all the staff there either. They are all wonderful people who really seem to care about their clients comforts.
Stayed 2 nights in Jun 2019