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Hotel Civic Express

3.5 star property

Photo gallery for Hotel Civic Express

Master Suite
Lobby
Bathroom sink
Master Suite
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View map
Privada 16 Norte No. 122, Colonia Obrera, Poza Rica, VER, 93260
  • Place, 18 de Marzo Square
    ‪3 min walk‬
  • Place, Park of the Americas
    ‪8 min walk‬
  • Place, University Veracruzana Poza Rica
    ‪14 min walk‬
  • Airport, Poza Rica, Veracruz (PAZ-El Tajin National)
    ‪43 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 2 Single Beds

Junior Suite, 2 Single Beds

Junior Suite, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Master Suite

Master Suite

Master Suite

  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

About the area

Poza Rica

Hotel Civic Express places you steps from 18 de Marzo Square and within a 10-minute stroll of Hospital Regional Pemex. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LED TVs. .The restaurant, La Cava, serves international cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Added amenities include free Wi-Fi in public areas and a 24-hour front desk. There's also the convenience of free self parking. .Places within a 15-minute walk of this 3.5-property class Poza Rica hotel include Park of the Americas and University Veracruzana Poza Rica.

What's nearby

  • 18 de Marzo Square - 3 min walk - 0.3 km
  • Park of the Americas - 8 min walk - 0.8 km
  • University Veracruzana Poza Rica - 14 min walk - 1.2 km
  • Plaza Gran Patio Shopping Mall - 24 min drive - 7.2 km
  • El Tajin - 63 min drive - 24.3 km

Getting around

  • Poza Rica, Veracruz (PAZ-El Tajin National) - 22 min drive

Restaurants

  • ‪Sopes Doña Carmen - ‬2 min walk
  • ‪Café Manolo - ‬6 min walk
  • ‪Chula Vista - ‬4 min walk
  • ‪Danny's Pizza - ‬2 min walk
  • ‪Zacahuil La Güera - ‬5 min walk

About this property

Hotel Civic Express

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Free self parking is available.

This 3.5-star Poza Rica hotel is smoke free.

  • 13 guestrooms or units
  • Front desk (24 hours)
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel Civic Express offers 13 air-conditioned accommodations with a safe and complimentary bottles of water. LED televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Poza Rica hotel provides complimentary wired and wireless Internet access. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Cava

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

More

  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express.

Property is also known as

Hotel Civic Express Poza Rica
Civic Express Poza Rica
Civic Express
Hotel Civic Express Hotel
Hotel Civic Express Poza Rica
Hotel Civic Express Hotel Poza Rica

Frequently asked questions

What is the cancellation policy at Hotel Civic Express?

Hotel Civic Express offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Civic Express?

Yep, Hotel Civic Express has a free self car park.

Are there any beaches close to Hotel Civic Express?

The closest beach to Hotel Civic Express is Tecolutla Beach (47.9 km).

Is there a free airport shuttle available at Hotel Civic Express?

No, Hotel Civic Express does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Civic Express?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Civic Express?

Check-in begins at 3 PM. Check-out time is 1 PM.

Are pets allowed at Hotel Civic Express?

No, pets are not allowed.

Hotel Civic Express Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 13 out of 30 reviews
Rating 8 - Good. 11 out of 30 reviews
Rating 6 - Okay. 5 out of 30 reviews
Rating 4 - Poor. 0 out of 30 reviews
Rating 2 - Terrible. 1 out of 30 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

6.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Alfredo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
El lugar esta limpio y bien posicionado en una zona estrategica, lamentablemente no tiene personal suficiente y no fueron capaces de conseguirnos ni siquiera una botella con agua y al estar en un 3er piso, sin elevador se vuelve tedioso bajar e ir a una tienda.
Stayed 2 nights in Oct 2021
Verified

8/10 Good

GABRIEL

Liked: Cleanliness, staff & service, property conditions & facilities

estancia satisfactoria

El nico inconveniente fue que me toco la habitacion mas cercana a la recepcion y los ruidos de las huespedes al entrar osalir son molestos, my estancia fue satisfactoria, personal muy atento
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Todo está excelente lo único que me falta es un elevador, de ahí en fuera no me hace falta nada
Stayed 1 night in Apr 2021
Verified

6/10 Okay

Juan Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

aceptable

Cuenta con lo necesario para descansar y/o trabajar.
Stayed 1 night in Oct 2020
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
El personal es muy amable, pero no me gusto la ubicación de Hotel, en la habitación que me toco se escuchaba el ruido de La recepción, la limpieza tampoco fue excelente.
Stayed 1 night in Dec 2019
Verified

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel es bueno, habitación buena y limpia. Solo el internet falló.
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No exelente servicio bien

Exelente servico lo recomiendo
Stayed 2 nights in May 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service
Needs an elevator for the fourth floor, it’s a lot to carry your stuff up. Place was nice, staff friendly and helpful
Stayed 1 night in May 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Muy agradable instalaciones limpias y en muy buenas condiciones
Stayed 1 night in Mar 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Su desayuno es muy muy muy pobre, por lo demás las instalaciones son muy sencillas pero limpias.
Stayed 2 nights in Mar 2019
Verified

6/10 Okay

Yu

Liked: Cleanliness
Disliked: Staff & service

Decepcionados

El desayuno muy muy precario..mejor no ofrecerlo como gratuito. No tiene elevador y la suite (única) se encuentra ubicada en el 4o piso. Para personas de la tercera edad o con discapacidad no ea propio. Personal muy hosco
Stayed 1 night in Apr 2018
Verified

8/10 Good

Fam. Ortegamore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cómoda y placentera

El hotel esta de acuerdo a su precio y el servicio es bueno, además que esta en un lugar accesible, céntrico con buena presencia
Stayed 2 nights in Mar 2018
Verified

2/10 Terrible

Alberto

Disliked: Staff & service

Problemas en general

Pesimo servicio, no contaba con agua al llegar. Sin botella de agua en la habitación. Sabanas sucias. Problemas para facturar.
Stayed 1 night in Dec 2017
Verified

8/10 Good

Verified traveller

Liked: Staff & service

Agradable pero falta mas comodidad

Falta mas comodidad y limpieza en el baño tienen mal olor.
Stayed 1 night in Nov 2017
Verified

10/10 Excellent

flor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super

Desde que llegamos no’s recibieron muy bien ,buen servicio muy amables.
Stayed 1 night in Nov 2017
Verified

8/10 Good

Claudia

Liked: Cleanliness, staff & service

General overview

Nice LITTLE hotel with courtesy valet parking 2 blocks away. Our room was small but beautifully appointed in modern style. We had problems getting the air conditioner to work properly. Also, the emergency exit door was locked, only was to get out in case of fire, etc., would be on the narrow entrance stairs! We informed the staff of the danger and were told that they had to keep it locked "because if they didn't the wind would blow the door open"..... hope that that has been changed! Hotel is exactly in front of the civic center where it looks like they might have events (concerts, etc.) --could be noisy although it wasn't the night we were there/ Wed.
Stayed 1 night in Jul 2017
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

Muy bien, hotel practicamente nuevo, servicio y atención muy buenos. Ubicación excelente.
Stayed 1 night in Jun 2017
Verified

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel muy comodo y agradable

Muy bien con excelente servicio personal muy amable y hotel de calidad en todos sus aspectos desayuno continental bueno
Verified

10/10 Excellent

José Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tranquila y agradable

Stayed 1 night in Sep 2021
Verified

8/10 Good

Germán

Stayed 1 night in Jun 2021
Verified

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2019
Verified

8/10 Good

Juan Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019
Verified

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019
Verified

8/10 Good

Nathanael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018