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Best Western Plus Hotel Metz Technopole

4.0 star property
Eco-certified hotel with fitness centre and seasonal outdoor pool

Photo gallery for Best Western Plus Hotel Metz Technopole

Daily cooked-to-order breakfast (EUR 18.50 per person)
Comfort Room, 1 Queen Bed, Non Smoking (with Single Sofabed;Larger Room)
Exterior
Lunch, dinner served; French cuisine, golf course views
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Parking included
  • 24/7 front desk
  • Housekeeping
The current price is AU$184
includes taxes & fees
3 Aug - 4 Aug

Explore the area

Map
1 Rue Felix Savart, Metz, Moselle, 57070
  • Metz-Technopole Golf
    ‪1 min walk‬
  • Centre Pompidou-Metz
    ‪6 min drive‬
  • Metz Cathedral
    ‪8 min drive‬
  • Metz (ETZ-Metz - Nancy - Lorraine)
    ‪20 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Non Smoking (Larger Room;with Sofabed)

Junior Suite, 1 King Bed, Non Smoking (Larger Room;with Sofabed)

Junior Suite, 1 King Bed, Non Smoking (Larger Room;with Sofabed)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
Blackout curtains
Eco-friendly toiletries
  • Sleeps 4
  • 1 King Bed

View all photos for Comfort Room, 1 Queen Bed, Non Smoking (Larger Room)

1 bedroom, premium bedding, in-room safe, laptop workspace

Comfort Room, 1 Queen Bed, Non Smoking (Larger Room)

9.0 out of 10
Wonderful
(13 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
Blackout curtains
Eco-friendly toiletries
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, 2 Single Beds, Non Smoking (Larger Room)

Comfort Room, 2 Single Beds, Non Smoking (Larger Room)

Comfort Room, 2 Single Beds, Non Smoking (Larger Room)

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
Blackout curtains
Eco-friendly toiletries
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed, Non Smoking, Golf View (Larger Room)

Premium Room, 1 King Bed, Non Smoking, Golf View (Larger Room)

Premium Room, 1 King Bed, Non Smoking, Golf View (Larger Room)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
Blackout curtains
Private bathroom
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, 1 Queen Bed, Non Smoking (with Single Sofabed;Larger Room)

Comfort Room, 1 Queen Bed, Non Smoking (with Single Sofabed;Larger Room)

Comfort Room, 1 Queen Bed, Non Smoking (with Single Sofabed;Larger Room)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Sofa bed
Blackout curtains
Separate bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room, Multiple Beds, Non Smoking, Connecting Rooms (Shower Only;Larger Room)

Family Room, Multiple Beds, Non Smoking, Connecting Rooms (Shower Only;Larger Room)

Family Room, Multiple Beds, Non Smoking, Connecting Rooms (Shower Only;Larger Room)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
Blackout curtains
Eco-friendly toiletries
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Family Room, Multiple Beds, Non Smoking, Connecting Rooms (Shower Only;Larger Room)

Family Room, Multiple Beds, Non Smoking, Connecting Rooms (Shower Only;Larger Room)

Family Room, Multiple Beds, Non Smoking, Connecting Rooms (Shower Only;Larger Room)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
Blackout curtains
Eco-friendly toiletries
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Premium King Room Golf Course View

  • Sleeps 2
  • 1 King Bed

Family Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Junior Queen Suite with Sofa Bed

  • Sleeps 4
  • 1 Single Sofa Bed and 1 King Bed

1 Queen Bed, Non-Smoking, Comfort Room, Larger Room, Streaming Television, Coffee and Tea Maker, Free Parking

  • Sleeps 2
  • 1 Queen Bed

2 Single Beds, Non-Smoking, Comfort Room, Larger Room, Streaming Television, Coffee and Tea Maker, Free Parking

  • Sleeps 2
  • 2 Single Beds

Large Family Room

  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

1 Queen Bed, Non-Smoking, Comfort Room, Larger Room, Sofabed for One Person, Streaming Television, Coffee and Tea Maker

  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

About the area

Metz

At Best Western Plus Hotel Metz Technopole you'll be 2.1 km (1.3 mi) from Parc des Expositions de Metz and 4.2 km (2.6 mi) from Porte des Allemands. Highlights at this eco-friendly hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, Les Alizés, serves French cuisine and is open for lunch and dinner. Enjoy the gym, seasonal outdoor swimming pool and pool loungers. Added amenities include free Wi-Fi in public areas, a conference centre and coffee/tea in a common area. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM. There's also the convenience of free RV/bus/truck parking. .In proximity to this 4-property class Grigy-Technopôle - La Grange-aux-Bois hotel you'll find Amnéville Zoo.

What's nearby

  • Metz-Technopole Golf - 1 min walk - 0.0 km
  • Parc des Expositions de Metz - 19 min walk - 1.6 km
  • Porte des Allemands - 6 min drive - 4.3 km
  • Centre Pompidou-Metz - 6 min drive - 4.7 km
  • Metz Cathedral - 8 min drive - 5.2 km

Getting around

  • Peltre Station - 6 min drive
  • Metz (ETZ-Metz - Nancy - Lorraine) - 20 min drive

Restaurants

  • ‪Subway - ‬14 min walk
  • ‪Burger King - ‬13 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪Le Restaurant du Golf - ‬1 min walk
  • ‪Asia Grill - ‬19 min walk

About this property

Best Western Plus Hotel Metz Technopole

Eco-certified hotel with fitness centre and seasonal outdoor pool
Best Western Plus Hotel Metz Technopole offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 7 meeting rooms. A library, a terrace, and a vending machine are also featured at the eco-certified Best Western Plus Hotel Metz Technopole. Limited free parking is available on a first-come, first-served basis.

This 4-star Metz hotel is smoke free.

  • 90 guestrooms or units
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western Plus Hotel Metz Technopole offers 90 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers and hairdryers.

This Metz hotel provides complimentary wireless Internet access. Business-friendly amenities include offices, desk chairs and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 18.50 for adults and EUR 18.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Les Alizés

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Library
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Office
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 11 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 119 per night
  • Breakage deposit: EUR 119 per night
  • A tax is imposed by the city: EUR 2.64 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately EUR 18.50 for adults and from EUR 18.50 for children
  • Pet fee: EUR 11 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.
    For guests' safety, the property includes a smoke detector and a security system in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in September.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Best Western Hotel Metz
Best Western Hotel Metz Technopole
Best Western Plus Hotel Metz Technopole
Best Western Plus Hotel Technopole
Best Western Plus Metz Technopole
Best Western Plus Technopole
Hotel Best Western Metz
Hotel Best Western Metz Technopole
Hotel Metz Best Western
Metz Best Western
Best Plus Metz Technopole Metz
Best Western Plus Hotel Metz Technopole Metz
Best Western Plus Hotel Metz Technopole Hotel
Best Western Plus Hotel Metz Technopole Hotel Metz

Frequently asked questions

Is parking available at Best Western Plus Hotel Metz Technopole?

Yep, Best Western Plus Hotel Metz Technopole has a free self car park and free RV/bus/truck parking. Onsite parking is limited.

How much does it cost to stay at Best Western Plus Hotel Metz Technopole?

As of 12 July 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Hotel Metz Technopole on 3 Aug 2025 start from AU$174.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Plus Hotel Metz Technopole have a pool?

Best Western Plus Hotel Metz Technopole has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open from May to September.

What makes Best Western Plus Hotel Metz Technopole a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Best Western Plus Hotel Metz Technopole.

Is Best Western Plus Hotel Metz Technopole family-friendly?

You bet! With amenities such as children's meals, as well as free infant beds in the guestrooms, it's no surprise that Best Western Plus Hotel Metz Technopole is a hit with families.

Does Best Western Plus Hotel Metz Technopole serve breakfast?

Sure does, cooked-to-order breakfast is on offer on weekdays from 6:30 AM to 10:00 AM and on weekends between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Best Western Plus Hotel Metz Technopole?

No, Best Western Plus Hotel Metz Technopole does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Plus Hotel Metz Technopole?

Yep, they've got a lounge bar and an onsite restaurant that serves French cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Best Western Plus Hotel Metz Technopole?

Check-in begins at 2 PM. Check-out time is noon.

Is there a golf course on site at Best Western Plus Hotel Metz Technopole?

There is a golf course next to Best Western Plus Hotel Metz Technopole.

Best Western Plus Hotel Metz Technopole Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 273 out of 652 reviews
Rating 8 - Good. 279 out of 652 reviews
Rating 6 - Okay. 58 out of 652 reviews
Rating 4 - Poor. 28 out of 652 reviews
Rating 2 - Terrible. 14 out of 652 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

James

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

A very rude manager

We have stayed on many occasions so we are very familiar with the hotel. After a 6 hour drive from Como we wanted to have a meal and as we have a dog couldn't eat in the restaurant so I went down to the bar and ordered room service. The very polite young man was half way through our order when a manager pushed him out of the way, cancelled our order and served another guest and then just walked off - incredibly rude, disrespectful and I suspect a little racist as I am English - whether he was or not is not important as he was clearly rude. After ordering we received room service very quickly and the food was very good. All the staff are very polite and helpful and this individual stood out as rude and disrespectful - it spoilt the stay for me.
Stayed 1 night in Mar 2025

8/10 Good

Philip

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Keyhan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks
Stayed 1 night in Aug 2024

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel looks quite new and therefore was clean and modern inside. the staff were very friendly and chatty. On arrival, we initially drove past it as it’s on an industrial estate and the lighting in the area is poor. The Best Western sign could be bigger and illuminated to give better visibility at the car park entrance. But other than that, it’s a great hotel.
Stayed 1 night in Aug 2024

2/10 Terrible

Robert

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Book this hotel on my way after the hotel in a nearby town had air conditioning issues and by the time I arrived they told me they had no WiFi. I had a meeting and needed a WiFi. I haven’t checked in and of course having booked minutes before my arrival, according to France law, the 24 hour cancellation policy does not apply here. Asked for a refund and they said no. Be aware of this Hotel and I don’t know how Best Western loan their name to this.
Stayed 1 night in Jul 2024

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and simple slightly out of town hotel. Comfortable and very clean. Staff nice. Supermarket very close with take away options if needed.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay, very comfortable and friendly helpful staff.
Stayed 1 night in Jul 2024

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice place to stay.
Stayed 3 nights in Jun 2024

2/10 Terrible

Martin

Stayed 1 night in Jun 2024

10/10 Excellent

John

Stayed 1 night in Jun 2024

6/10 Okay

Andras

Travelled with family
Disliked: Cleanliness
Not the experience we have hope for our stay.
Stayed 1 night in Jun 2024

6/10 Okay

Wayne

Stayed 1 night in Jun 2024

6/10 Okay

Vaishali

Liked: Cleanliness, staff & service, property conditions & facilities
The internet connection was terrible in the rooms. I had to go down to the lobby and even there is was still really very slow. Both me and my wife had the same issue on a mac as well as on a pc.
Stayed 3 nights in May 2024

2/10 Terrible

hye, Naples

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room smells and the pillows smell bad too. AC wasn’t on and it was so hot to sleep. There was no shampoo in the bathroom and it took them over an hour so I had to go to the front desk to get it.
Stayed 2 nights in May 2024

10/10 Excellent

Pankaj

Stayed 1 night in May 2023

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel.

Good hotel, staff very nice.
Stayed 1 night in Apr 2023

10/10 Excellent

Haval

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic property and service,
Stayed 4 nights in Oct 2022

4/10 Poor

Helen

Disliked: Cleanliness, property conditions & facilities, room comfort

Dirty disappointment

Wouldn't return - Rooms aren't fresh and when windows are opened it lets in the cigarette air from the patrons constantly smoking near the entrance. They provide one towel and hide the other in a drawer which I didnt find until I read another review. Ridiculous. We were welcomed to breakfast however upon checkout were told it was an additional charge.. oh and there was a half eaten cookie on display, on top of all the others. Grim. The rooms had a light brown carpet, until you look at the corners of the room and realise the carpet should actually be a silver grey. Gross! Toilet brush covered in dirt... Lamps covered in dust.. just really unpleasant and dirty.
Stayed 1 night in Oct 2022

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a clean comfortable place to reside at for 2 nights. I enjoyed my stay there with my friend. Highly recommend this place to anyone.
Stayed 2 nights in Jul 2022

6/10 Okay

Patricia

Travelled with partner
Didn’t seem like a four-star hotel. Towels were missing from room. WiFi took ages to work and the separate loo had no wash basin, so you have to walk into bathroom to wash hands. Hairdryer was difficult to use. Not great especially at nighttime. Plus it was quite expensive and prices seemed much cheaper next month.
Stayed 1 night in Jun 2022

10/10 Excellent

Qiang

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent facility, large and clean room
Stayed 3 nights in Jun 2022

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Mixed experience. I'm sure better for most others!

Mixed experience, would have been very negative if it wasn't for Hamisse on reception who was always smiling, helpful and understanding, so a big thank you to him. It just felt like "computer says no" the whole time.. no way they could find anything to eat for my 2yr old early evening, fair enough, was told we had to wait until 7pm when the restaurant would open.. ok.. so we did.. went to the restaurant at 7pm just to be told it was full tonight and we were told to find somewhere else. Went to reception and Hamisse kindly made a call and got us a table immediately.. there were so many free tables the entire time we were there, I don't understand why we were turned away. By the time we got both children to bed and set up the monitors it was just past 9pm, and we were told the cooks stop at 9pm (despite a massive table having only just been seated..) and there was no way they could get us anything to eat at all, and we were told to find somewhere else.. (not sure how they thought that would work with 2 children sleeping in the room). Back to Hamisse who kindly suggested deliveroo. Also very disappointing that the "seasonal" pool still wasn't open on a hot June summer's day.. (but that disappointment is completely our fault for not reading the small print.. but come on, June!!) The room was clean and a good size, and they had airport trolleys for luggage which was useful.
Stayed 1 night in Jun 2022

4/10 Poor

John Lindsay

Travelled with partner
Disliked: Staff & service, amenities
The room was clean. The breakfast service was horrible . We felt that We were not appreciated. The restaurant food was terrible . We complained when we received burnt French fries. The cook then sent out oily fries. It was not a good experience especially since we were hungry.
Stayed 3 nights in Apr 2022