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Master Premium Palace

Property class: 2.5

Photo gallery for Master Premium Palace

Room amenity
Living area
Dining
Exterior
Living area

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Air-conditioning
  • Gym
  • Parking available
  • Business services
  • Bar

Explore the area

View map
Rua Senhor dos Passos, 221, Centro, Porto Alegre, RS, 90020-180
  • Place, Rua da Praia
    ‪1 min walk‬
  • Place, Porto Alegre Public Market
    ‪9 min walk‬
  • Place, Porto Alegre Federal University
    ‪10 min walk‬
  • Airport, Porto Alegre (POA-Salgado Filho Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

About the area

Porto Alegre

Master Premium Palace places you steps from Rua da Praia and within a short 5-minute stroll of Our Lady of the Rosary Church. Highlights at this hotel include free breakfast, a bar/lounge and a conference centre. .This hotel offers free WiFi in public areas, a fitness centre and a business centre. Other amenities include laundry facilities, a rooftop terrace and dry cleaning/laundry services. There's also the convenience of self parking. .Sights within a 15-minute walk of this Centro Historico hotel include Santa Casa Historic Cultural Center and Holy House of Mercy Hospital.

What's nearby

  • Rua da Praia - 1 min walk - 0.0 km
  • Porto Alegre Public Market - 9 min walk - 0.8 km
  • Porto Alegre Federal University - 10 min walk - 0.9 km
  • Sao Pedro Theater - 10 min walk - 0.9 km
  • Museu de Arte do Rio Grande do Sul Ado Malagoli - 10 min walk - 0.9 km

Getting around

  • Mercado Station - 10 min walk
  • Aeromóvel Station - 16 min drive
  • Porto Alegre (POA-Salgado Filho Intl.) - 15 min drive

Restaurants

  • ‪Forcaffé - ‬4 min walk
  • ‪Tutty's Bar e Restaurante - ‬4 min walk
  • ‪Restaurante Qualitá - ‬4 min walk
  • ‪Café Haiti - ‬2 min walk
  • Degust' art Restaurante

About this property

Master Premium Palace

You can enjoy a drink at the bar/lounge. Free breakfast is available. Public spaces have free WiFi.

There's an onsite business centre. Event space at this hotel measures 3497 square feet (325 square metres) and includes a conference centre. A fitness centre, a rooftop terrace, and complimentary newspapers in the lobby are also featured at Master Premium Palace. Parking is available for a fee.

  • 106 guestrooms or units
  • 3497 sq ft of conference space
  • 325 sq. m of conference space
  • Breakfast available (free)
  • Terrace on the roof
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk safe
  • Newspapers in lobby (free)
  • Lift
  • Bar or lounge
Master Premium Palace offers 106 air-conditioned accommodations with minibars and a safe. Televisions come with cable channels. Guests can surf the web using complimentary wired Internet access.

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (surcharge)
  • Limited on-site self parking

Food and drink

  • Free breakfast available
  • A bar/lounge

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service

Business services

  • Business centre
  • Conference centre (3,497 square foot of space)

Outdoors

  • Rooftop terrace

Accessibility

  • Lift

Room amenities

Entertainment

  • Cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Phone
  • Safe

Policies

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa and Mastercard.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.

Property is also known as

Master Palace Express Suítes
Master Palace Express Suítes Hotel
Master Palace Express Suítes Hotel Porto Alegre
Master Palace Express Suítes Porto Alegre
Master Premium Palace Porto Alegre, Brazil
Master Premium Palace
Master Premium Palace Porto Alegre
Master Premium Palace Hotel
Master Premium Palace Hotel Porto Alegre
Master Premium Palace Hotel
Master Premium Palace Porto Alegre
Master Premium Palace Hotel Porto Alegre

Frequently asked questions

Is parking available at Master Premium Palace?

Yep, Master Premium Palace has a self car park, for a fee. A self car park is also available, for a fee.

Are there any beaches close to Master Premium Palace?

The closest beach to Master Premium Palace is Praia de Ipanema (12.1 km).

Is there a free airport shuttle available at Master Premium Palace?

No, Master Premium Palace does not offer an airport shuttle service.

Are pets allowed at Master Premium Palace?

No, pets are not allowed.

Master Premium Palace Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 14 out of 66 reviews
Rating 8 - Good. 33 out of 66 reviews
Rating 6 - Okay. 15 out of 66 reviews
Rating 4 - Poor. 3 out of 66 reviews
Rating 2 - Terrible. 1 out of 66 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

Verified review

4/10 Poor

Felipe

Disliked: Property conditions & facilities, room comfort

Hotel em condições ruins

O quarto do hotel é bem antigo, com infiltração no banheiro (mofo no teto), cama quebrada, roupa de cama costurada e muito velha.
Verified review

6/10 Okay

paulo ricardo

Disliked: Room comfort

Razoel

Hotel precisa mais de manutenção em seus aptos e melhorar a qualidade do café da manhã.
Verified review

8/10 Good

RAFAEL

Liked: Cleanliness, staff & service, room comfort
Durante minha estadia, a internet do hotel ficou dois dias inteiros sem funcionar, o que prejudicou bastante as tarefas que tinha de realizar nesses dias. O aparelho de ar condicionado é antigo e creio que precisa ser trocado. Equipe e atendimento muito bons e quarto bastante amplo.
Verified review

8/10 Good

Gilson d'Oliveira Rocha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi boa. atendimento da recepção muito bom;
Verified review

6/10 Okay

Verified traveller

Liked: Room comfort

xxxx

Pessoal de portaria não foi atencioso - cheguei com várias caixas, noite chuvosa e fria. Não me ajudaram a tirar a bagagem do taxi, levar à recepção, da recepção ao elevador.
Verified review

6/10 Okay

Verified traveller

Disliked: Room comfort
O apoio a remocao de bagagem foi pessimo, so tinha uma moca na rececpçao.
Verified review

8/10 Good

ANDRE

Liked: Cleanliness, property conditions & facilities, room comfort
O único problema do hotel é o wi-fi, que não funcionava direito no quarto. Péssimo!
Verified review

4/10 Poor

Gilberto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terror tomar banho dentro de uma banheira desativada. Total falta de seguranca. Reclamei do fato d disseram que eu estava pagano valor inferior a tabela de balcão. Só que isso não foi informado na hora em que fiz a reserva. Frustrante. Não tem edredon, somente cobertor .
Verified review

6/10 Okay

ÉRICO

Liked: Cleanliness, room comfort
Sobre o hotel e localização sem reclamações, foi muito bom. Somente achei estranho não fornecerem notas fiscal referente a hospedagem, pois precisei comprovar os gastos e não tinha a nota.
Verified review

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Ar condicionado velho barulhento e com cheiro de mofo. Recepcionista mal educada demorou para fazer o check out e ignorou minha reclamação sobre o ar.
Verified review

6/10 Okay

Helio

Liked: Cleanliness, property conditions & facilities

Boa avaliação do Hotel

Boa avaliação do Hotel.
Verified review

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfeito

Excelente hotel, ótimo custo benefício.
Verified review

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Pessimo ar condicionado. Chuveiro sem box.
Verified review

8/10 Good

Ronald J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In Porto Alegre First Time

Very Nice hotel Front Desk Clerk Gabriel is a 5 star employee very friendly, professional and a true customer advocate.
Verified review

8/10 Good

vinicius

Liked: Cleanliness, property conditions & facilities

ótimo custo benefício

apenas o ar do quarto que tinha uma unidade externa muito barulhenta quando o aparelho desligava ao atingir a temperatura selecionada.
Verified review

6/10 Okay

eleonor

Liked: Cleanliness, staff & service

ainda muito bom mas deve ser renovado

acho que o hotel está precisando de um up-grade, está meio "largado"
Verified review

6/10 Okay

Fábio

Disliked: Cleanliness, staff & service

Café da Manhã e limpeza são uma tragédia!!!

Me hospedei no Hotel por uma noite, tinha como destino a Cidade de Gramado, entretanto, apesar da boa estrutura dos quartos, o hotel pecou muito no café da manhã (uma tragédia, salchichas cruas, café com sujeiras saindo do equipamento, pouquíssimas opções, muito ruim, caso de vigilância sanitária). Além disso, a banheira do quarto era tão mal limpa que era gordurosa de tanta sujeira. Não voltaria lá. Pensar que se chamam de Hotel Master "Premium".
Verified review

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

Bom

Não indico o bairro p/turismo; Silencioso, ideal para trabalho; Boa higiene, ruim apenas com reposição de toalhas, roupa de cama; Inclusive um dia fui obrigada a buscar papel higiênico na recepção; Reposição de itens inclusos na diária paga, pequenos mimos<>grande diferença para o cliente; Em um dia, a louça suja, foi deixada de molho (não causei desconforto no hotel, a equipe em geral me tratou de forma agradável); O atendimento tem sua excelência nos primeiros dias, posteriormente precisava solicitar alguma coisas, funcionava como se fossem várias empresas e eu cliente, tivesse que me comunicar entre elas, coisa mínimas. Nada que necessitasse pagar, gerar notas, etc; O café atendeu as expectativas, mais qualidade do que quantidade; Nos 3 primeiros dias algumas formigas apareceram no quarto, mas mostrei para a camareira a minha alergia, e as picadas, e que precisei de medicamento, prontamente ela cuidou/limpou todos cantos; O ar condicionado é springer, mas o quarto era tão espaçoso e arejado que não necessitei usar, para minha tranquilidade; Quarto lindo e espaçoso; A academia é excelente; Na saída ocorrem confusões com alimentos do frigobar. Se ocorrer nova estadia neste hotel, vou solicitar que removam os mesmos durante a minha permanência, pois vc acaba ficando em situação constrangedora.
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Indico a Rede Master

Perfeita, pois estava a trabalho; Ótimo atendimento; Quartos limpos, algumas formigas pequenas, mas creio que pelo calor da estação; Quartos imensos;
Verified review

10/10 Excellent

JEPHESSON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom

Muito bom o hotel, mas a cortina era velha e o quarto não estava muito escuro quando amanheceu.
Verified review

8/10 Good

Maxwell

Liked: Staff & service
Disliked: Cleanliness

Hotel com boa relação custo-benefício

Ruim foi somente arrumadeira que mexeu em peças íntimas e levou garrafa grande de água..
Verified review

8/10 Good

Paulo Rogerio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito satisfeito com o Hotel. No entanto, achei estranho que o cartão/chave desmagnetizou uma hora antes do encerramento da diária. Tive que pedir para uma funcionária que estava passando para abrir a porta do quarto. Fui informado que é o procedimento padrão.
Verified review

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good relation quality price for this hotel

A very nice hotel in the centre of the city, with garage at extra cost and comfortable rooms.
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bem confortavel
Verified review

8/10 Good

Isabel Ravizzoni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bem localizado, serviço de quarto de boa qualidade e bom restaurante.