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Fairmont Royal Pavilion

5.0 star property

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Junior Suite, 1 King Bed
3 restaurants, breakfast, lunch, dinner served; Caribbean cuisine
3 bars/lounges

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
The current price is AU$2,212
includes taxes & fees
16 Mar - 17 Mar

Explore the area

View map
Porters, Holetown, St. James, BB24051
  • Place, St. James Parish Church
    ‪18 min walk‬
  • Place, Folkestone Marine Park
    ‪18 min walk‬
  • Place, Holetown Beach
    ‪2 min drive‬
  • Airport, Bridgetown (BGI-Grantley Adams Intl.)
    ‪31 min drive‬

Room options

View all photos for Suite, 1 King Bed, Beachfront

Premium bedding, down duvets, pillow-top beds, minibar

Suite, 1 King Bed, Beachfront

10.0 out of 10
Exceptional
(4 reviews)
  • Beach view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Premium bedding, down duvets, pillow-top beds, minibar

Suite, 2 Bedrooms

  • Garden view
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for 3 Bedroom Villa 3 King

Premium bedding, down duvets, pillow-top beds, minibar

3 Bedroom Villa 3 King

  • Partial ocean view
  • 3 bedrooms
  • Sleeps 7
  • 3 King Beds

View all photos for Luxury Room, 1 King Bed, Oceanfront

Luxury Room, 1 King Bed, Oceanfront

Luxury Room, 1 King Bed, Oceanfront

9.6 out of 10
Exceptional
(16 reviews)
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Twin Room, 1 Single Bed, Oceanfront

Premium bedding, down duvets, pillow-top beds, minibar

Luxury Twin Room, 1 Single Bed, Oceanfront

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 3
  • 1 Single Bed

View all photos for Signature Room, 1 King Bed, Oceanfront

Signature Room, 1 King Bed, Oceanfront

Signature Room, 1 King Bed, Oceanfront

9.6 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Twin Room, 1 Single Bed, Oceanfront

Premium bedding, down duvets, pillow-top beds, minibar

Signature Twin Room, 1 Single Bed, Oceanfront

  • Ocean view
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 King Bed, Accessible, Beachfront

Premium bedding, down duvets, pillow-top beds, minibar

Suite, 1 King Bed, Accessible, Beachfront

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

About the area

Holetown

A luxury stay in Holetown awaits you at Fairmont Royal Pavilion. You'll be 4 km (2.5 mi) from Mullins Beach and 4.4 km (2.7 mi) from Paynes Bay Beach. Highlights at this beachfront resort include 3 restaurants, 3 bars/lounges and an outdoor swimming pool. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and reflexology. The restaurant, Palm Terrace, serves Caribbean cuisine and is open for breakfast and dinner. Spend the day at the beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and 24-hour gym. 624 square feet (58 square metres) of event facilities include 2 meeting rooms and conference space, and other business amenities include limo/town car service. Plus you'll find free Wi-Fi in public areas, a free manager's reception and laundry facilities. Each morning free buffet breakfast is offered between 7:00 AM and 10:30 AM. There's also the convenience of free valet parking. .Places within a 15-minute drive of this 5-property class Holetown resort include Paradise Beach and Kensington Oval.
View more Resorts in HoletownOpens in a new window

What's nearby

  • St. James Parish Church - 18 min walk - 1.5 km
  • Folkestone Marine Park - 18 min walk - 1.6 km
  • Holetown Beach - 2 min drive - 2.0 km
  • Lime Grove Shopping Centre - 2 min drive - 2.0 km
  • Royal Westmoreland Golf Course - 2 min drive - 1.4 km

Getting around

  • Bridgetown (BGI-Grantley Adams Intl.) - 41 min drive

Restaurants

  • ‪Calma Beach Club - ‬2 min drive
  • ‪Lone Star - ‬5 min walk
  • ‪Surfside Restaurant & Bar - ‬2 min drive
  • ‪Juma's Beach Bar And Restaurant - ‬6 min walk
  • ‪Zaccios - ‬2 min drive

About this property

Fairmont Royal Pavilion

Some rates at Fairmont Royal Pavilion are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with free beach club on site and umbrellas. Have fun in the sun at Fairmont Royal Pavilion with summer activities such as snorkelling, parasailing and windsurfing.

Free breakfast is served daily, and guests can also enjoy a free manager's reception. There are 3 restaurants on site. You can unwind with a drink at one of the 3 bars/lounges. A computer station is on site and WiFi is free in public spaces. This luxury resort also offers an outdoor pool, outdoor tennis courts and a health club. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Holetown resort.

  • 72 guestrooms or units
  • 3 levels
  • 3 buildings
  • 3 dining venues
  • 3 bars or lounges
  • 624 sq ft of conference space
  • 58 sq. m of conference space
  • Built in 1987
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
Fairmont Royal Pavilion offers 72 accommodations, which are accessible via exterior corridors and feature DVD players and minibars. Rooms open to furnished balconies or patios. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. Premium satellite televisions are provided. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and coffee/tea makers. In-room massages, hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

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  • Breakfast included
  • Spa
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4.4 out of 5, Excellent, 430 reviews
The price is AU$1,486
includes taxes & fees
19 Mar - 20 Mar
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 3 bars/lounges
  • 3 restaurants
  • Couples/private dining
  • Free manager's reception (select days)
  • Private picnics

Restaurants on site

  • Beach Club
  • Palm Terrace
  • Taboras

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • Free beach club
  • Kayaking
  • Library
  • Outdoor pickleball court
  • Outdoor pool
  • Parasailing
  • Personal motorised watercraft
  • Piano
  • Sailing
  • Shopping
  • Snorkelling
  • Tennis lessons
  • Water skiing
  • Windsurfing
  • Yoga classes

Family friendly

  • Children's books
  • Children's games
  • Children's toys
  • DVD player
  • Free rollaway/extra bed
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • 624 square feet of conference space
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1987
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • DVD player
  • TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 15 May to 14 October:
  • One of the dining venues

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Fairmont Royal Pavilion

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 17.50 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is USD 17.50 for the first bedroom per night, and increases by USD 17.50 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses solar energy
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and cash. This property uses solar energy. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Fairmont Pavilion
Fairmont Royal Pavilion
Fairmont Royal Pavilion Holetown
Fairmont Royal Pavilion Hotel
Fairmont Royal Pavilion Hotel Holetown
Royal Fairmont Pavilion
Royal Pavilion Fairmont
The Fairmont Royal Pavilion Hotel
Fairmont Royal Pavilion Resort Holetown
Fairmont Royal Pavilion Resort
Fairmont Royal Pavilion Holet
Fairmont Royal Pavilion Resort
Fairmont Royal Pavilion Holetown
Fairmont Royal Pavilion Resort Holetown

Frequently asked questions

What is the cancellation policy at Fairmont Royal Pavilion?

Fairmont Royal Pavilion offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Fairmont Royal Pavilion?

As of 11 Mar 2026, prices found for a 1-night stay for 2 adults at Fairmont Royal Pavilion on 16 Mar 2026 start from AU$2,212, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Fairmont Royal Pavilion?

Yep, Fairmont Royal Pavilion has a free self car park and free valet parking.

Are there any beaches close to Fairmont Royal Pavilion?

The closest beach to Fairmont Royal Pavilion is Sandy Lane Beach (3.3 km).

Is there a spa on site at Fairmont Royal Pavilion?

There's no onsite spa, but this property does offer services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Fairmont Royal Pavilion have a pool?

Fairmont Royal Pavilion has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at Fairmont Royal Pavilion?

Fairmont Royal Pavilion features a health club, an outdoor pool and free pool cabanas. All guestrooms come with deep soaking tubs, pillowtop beds and premium bedding.

What makes Fairmont Royal Pavilion a romantic place to stay?

Beachfront dining and couples dining, as well as deep-soaking baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Fairmont Royal Pavilion.

Is Fairmont Royal Pavilion family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as children's books and childcare services in the guestrooms, it's no surprise that Fairmont Royal Pavilion is a hit with families.

Are there hot tubs in the rooms at Fairmont Royal Pavilion?

No, but there are deep-soaking baths in the guestrooms.

Does Fairmont Royal Pavilion serve breakfast?

Sure does, free buffet breakfast is available daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Fairmont Royal Pavilion?

No, Fairmont Royal Pavilion does not offer an airport shuttle service.

Is there a bar or restaurant at Fairmont Royal Pavilion?

Yep, you can grab a meal at Fairmont Royal Pavilion's onsite restaurant that serves Caribbean cuisine.The dining venue is closed seasonally each year from May 15 until October 14.

What time are check-in & check-out at Fairmont Royal Pavilion?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Fairmont Royal Pavilion?

No, pets and service animals are not allowed.

Fairmont Royal Pavilion Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 160 out of 252 reviews
Rating 8 - Good. 56 out of 252 reviews
Rating 6 - Okay. 25 out of 252 reviews
Rating 4 - Poor. 7 out of 252 reviews
Rating 2 - Terrible. 4 out of 252 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Jens

Travelled with family
Liked: Cleanliness
Yes the room was spotless. Staff lacks lux hotel training
Stayed 7 nights in Dec 2025

8/10 Good

Este

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This is a four, not five star hotel. The staff are very friendly but the property is becoming run down/ the location is lovely and quiet. All the rooms face the ocean and we enjoyed our balcony. The restaurant needs a more varied menu, but there are lots of restaurants to try. Nothing much in the way of walking but there’s a bit. They need to bring down the price of the room, though, since I was paying Four Seasojs price but without the quality. But as said, staff is very friendly and helpful. The property isn’t as advertised on their website since they show multiple restaurants on site - seems like they are in transition. I stil enjoyed my stay. But I won’t go back until the property is revamped.
Stayed 13 nights in Oct 2025

4/10 Poor

Vito

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
For a Fairmont 5-star rating it was terrible breakfast was very limited grounds were not too tidy staff was way too slow they ran out of food and drinks at breakfast for the amount of money we paid it was a terrible experience
Stayed 5 nights in Oct 2025

10/10 Excellent

Angelo

Liked: Cleanliness
Stayed 2 nights in Oct 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent property at the beautiful beach
Stayed 9 nights in Oct 2025

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, amenities
Just loved the hotel, paradise!
Stayed 5 nights in Sep 2025

6/10 Okay

Debbie

Travelled with partner
Liked: Cleanliness
The hotel fell short but the beach was amazing
Stayed 12 nights in Sep 2025

10/10 Excellent

RANIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2025

10/10 Excellent

Gary W

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it.
Stayed 5 nights in Sep 2025

6/10 Okay

Angela

Business traveller
Liked: Cleanliness
Disliked: Amenities
Not up to Fairmont standards. For the price you pay I’d expect a lot better. Just middle of the road.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jodi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our vacation at Fairmont Royal Pavilion! It is a beautiful property right on the beach, very well maintained and staffed. Everyone we saw and spoke with was extremely respectful, professional, helpful, positive and pleasant. Staff went above and beyond in all areas of guest service!!
Stayed 9 nights in Aug 2025

10/10 Excellent

Myrtle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Aug 2025

8/10 Good

Dwayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think the property was great with good services and attentive workers. However , i feel it was bit overpriced not just for the room also for any extra services we were considering. As result we ended up doing lots of dining outside of the pavillio. And to our surprise we noticed other doing the same. Lol. Amazing 👏
Stayed 8 nights in Jul 2025

10/10 Excellent

Umair, McLean

Stayed 4 nights in Jul 2025

10/10 Excellent

simone

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel, on the beach, lovely atmosphere, super relaxing. We will be back
Stayed 1 night in Jul 2025

10/10 Excellent

Arden

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great.
Stayed 14 nights in Jul 2025

10/10 Excellent

Carolyn, Wake Forest

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I’ve stayed at many resorts all over the world and the Fairmont was one of the best!! Everything thing was excellent!!
Stayed 6 nights in Jul 2025

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Beach
Stayed 4 nights in Jul 2025

10/10 Excellent

Denis, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 16 nights in Jul 2025

10/10 Excellent

Nenad

Liked: Property conditions & facilities
Awesome!
Stayed 4 nights in Jun 2025

10/10 Excellent

Ahmed

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Great staff! Friendly and very hospitable.
Stayed 4 nights in Jul 2025

8/10 Good

Jonathan

Stayed 9 nights in Jun 2025

10/10 Excellent

Stuart James Cowell

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 12 nights in Jun 2025

6/10 Okay

Michelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fairmont Royal Pavilion has great potential with its beautiful setting, but the service fell short of our expectations as this is a high end hotel with a price tag to match. The Fairmont Pavilion has truly stunning views and is a picture perfect setting. However, the overall experience was let down by the level of service, which lacked the warmth and attentiveness Compared to other, even lower-rated hotels we’ve stayed at on the island, where staff consistently went above and beyond to ensure a comfortable and memorable stay, the Fairmont felt impersonal. The service lacked that special touch that makes guests feel truly welcome and cared for. While the setting is undeniably beautiful, the experience didn’t quite meet our expectations, especially given the Fairmont’s reputation.
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

Good beachside location

Pleasant! Great room with beautiful views. Nice pool and excellent service from Simon at the poolside. Breakfast was underwhelming and the environment was scruffy with birds flying everywhere and fresh and old bird poo on the dining chairs that were old and uncomfortable. The staff were pleasant. This hotel is NOT the standards of other Fairmont Hotels by any means!
Stayed 4 nights in May 2025