6/10 Okay
Xiao
Travelled with partner
16 Aug 2025
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
The hotel was basically half empty when we stayed here. It’s generally okay but not worth the price tag it comes with. The floors are made with tile and the hotel is on an very hilly terrain so the tiles become extremely and dangerously slippery when it rains which is basically every day in costa rica. They provide you with crocs to borrow and wear during your stay and golf cart rides to address this. The staff were okay. There is a “beach access” to a small beach with about 4 lounge chairs but you either have to take a golf cart or walk down a very hilly wall through a jungle terrain to get to it. No one was at the beach during our whole stay. If you go to watch the sunset or fall asleep at the beach and stay past 4pm, the staff will not pick you up with the golf cart. This happened to us and we ended up walking the very hilly trail up through the jungle in complete darkness. It was quite terrifying with bats flying across our faces and giant spiders all over!
We also got drinks during happy hour which was buy one get one free. However because we ordered a nonalcoholic version of the drinks, they didn’t apply the happy hour deal to our order which is odd because we ended up paying more for nonalcoholic drinks than we would have for the alcohol. The restaurant at the hotel is good but pretty overpriced for the small portions you get. Overall we felt like every experience involved them trying to upcharge us in some way. I would stay at another hotel.
Xiao
Stayed 4 nights in Aug 2025
