Port Royal serviced apartments

Beautiful property. Wish the weekend dinner staff had better customer service and was more friendly. Some of them had staring problems or were rude and would ignore anyone requesting some assistance. Other staff members and security were so friendly after awhile the rude ones didn’t matter. Overall this was a nice getaway.

This hotel was very clean, I love the pool area all the staffs was nice and their drinks was very good and food.

The hotel overall was clean, and the room itself was tidy and well-maintained. However, there were several inconveniences that affected the stay. The bathtub did not have a shower curtain, which caused water to splash out onto the floor during showers, creating a mess. While the room did include an iron, there was no ironing board available, and there was also no hair dryer provided. The bed was too low, no quilt on bed to make you comfortable when the room got cold, you had to push up ac then it was uncomfortable being hot. Additionally, the telephone in the room was not working, which meant I had to walk down to the front desk whenever I needed assistance. The food at the restaurant was very good. While cleanliness was a positive, the lack of basic amenities and functional equipment made the stay less comfortable than expected.