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4.8 out of 5

"Lovely accomodation and extremely helpful Manager " More

By a verified traveller on Sun 28 Jun 2020

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Hotel Description

At Ellen Hotel you'll be within steps of Ellen Street and Port Pirie National Trust Museum. Highlights at this hotel include a restaurant, free self parking, and a bar/lounge.

You can enjoy flat-screen TVs with cable channels, and all 19 rooms feature free WiFi, coffee/tea makers, and hair dryers. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and room service. Nice touches to enhance your stay include designer toiletries and premium bedding. Irons/ironing boards and desks are also available.

This business-friendly hotel offers free WiFi in public areas, express check-out, and free newspapers in the lobby. Added amenities include a free manager's reception, a coffee shop/café, and laundry facilities.

Sights within a 10-minute walk of this 3.5-star Port Pirie hotel include Northern Festival Centre and Port Pirie Regional Art Gallery.

Aqua Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$187* Per night/room 16 Aug. - 17 Aug.

King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Twin Queen Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Luxe Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Ellen Hotel ratings based on 22 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Ellen Hotel

Everyone (17) Couples (1) Family (5)
5 out of 5
Lovely accomodation and extremely helpful Manager

Posted by on 28 Jun. 2020

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Comment from Hotel Management

28 Jun. 2020 by Ellen

Thank you so much for choosing to stay with us at Ellen Hotel - and thank you for your review and feedback - it is greatly appreciated. We hope to see you again one day soon.

5 out of 5
Hotels position is excellent. Amenities are of high standard. The staff very polite, helpful in every way. The room cleanliness was of high standard and I don't have any dislikes about this hotel. I can highly recommend this place and next time I'm in Pirie I look forward to staying here again. :-)

Posted by on 13 Aug. 2019

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Comment from Hotel Management

13 Aug. 2019 by Ellen

Thank you for staying with us at the Ellen Hotel and thank you for your wonderful feedback - we are always pleased when we deliver on our commitment to serving you, our valued guest. We look forward to having you stay with us again.

5 out of 5
extremely clean well appointed comfortable relaxing atmosphere

Posted by on 15 May 2019

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Comment from Hotel Management

21 May 2019 by Ellen

Thank you for staying with us here at the Ellen Hotel and thank you for taking the time to provide your feedback.

5 out of 5
I LOVED the beautiful bed linen. It was ironed, clean and fresh and sooooo comfy. The only thing was I was cold both nights I was there, and couldn’t find a blanket. The shower was excellent. I especially liked the none slip mat and the shower chair. The room was clean and smelled nice.

Posted by on 4 May 2019

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Comment from Hotel Management

5 May 2019 by Ellen

Thank you for staying with us. And thank you for your wonderful feedback. There are spare blankets kept in the cupboard in each room, but we apologise if this room was missed on the night you were here. We hope to welcome you to our Hotel again in the future.

4 out of 5
Beautiful hotel, nice and clean, staff & owner very friendly and welcoming. Will definitely be staying here again when up this way again.

Posted by on 3 May 2019

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Comment from Hotel Management

3 May 2019 by Ellen

Thank you for taking the time to provide us with your feedback. We appreciate that you did so and we look forward to welcoming you back at some stage down the track.

5 out of 5
The rooms are absolutely stunning and luxurious.The bathroom has the WOW factor and the shower is the best I've experienced in a hotel. The central location makes it so easy to get around Pt Pirie combined with the excellent customer service provided by the host I will definitely be staying at Ellen Hotel again.

Posted by on 30 Apr. 2019

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Comment from Hotel Management

30 Apr. 2019 by Ellen

Thank you so much for your wonderful feedback. We are pleased that you enjoyed your stay with us - hopefully we see you again one day soon. And thank you for taking the time to provide feedback - much appreciated.

5 out of 5
Very fresh, modern decor. Ultra clean and the staff were excellent - particularly the barman/restaurant waiter: a true professional.

Posted by on 8 Oct. 2018

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Comment from Hotel Management

8 Oct. 2018 by Ellen

Thank you for your kind feedback Wendy.We hope to welcome you back again some day

5 out of 5
It was just beautiful looking forward to come again

Posted by , from Port Lincoln on 18 Sep. 2018

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Comment from Hotel Management

19 Sep. 2018 by Ellen

Hi Carla - thank you for your feedback. We too look forward to welcoming you again.

5 out of 5

Nice place to stay

It was only a short stay but enjoyable . The car park was ok but could be a problem during busy time

Posted by , from Adelaide on 29 May 2018

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Comment from Hotel Management

19 Jul. 2018 by Ellen

Thank you for staying with us and also for your feedback Grant. We appreciate any and all feedback we receive. We look forward to welcoming you back to our Hotel at some stage in the future.

3 out of 5

Ok

Shower floods the bathroom, bed uncomfortable, view wasn’t what I expected

Posted by , from Burra SA on 8 Apr. 2018

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Comment from Hotel Management

3 May 2018 by Ellen Hotel

Thank you Cameron for your feedback - your concerns have been noted and feedback has been passed on to Management.

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces. The business-friendly Ellen Hotel also features complimentary newspapers in the lobby, laundry facilities, and room service (during limited hours). Free self parking is available. This 3.5-star Port Pirie hotel is smoke free.

  • 19 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Coffee shop
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Ellen Hotel offers 19 accommodations with minibars and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include showers, designer toiletries, and hair dryers. This Port Pirie hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

The hotel hosts a free manager's reception daily.

Ellen Restaurant - Onsite restaurant.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 9:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 7:00 AM - 8:00 PM
  • Saturday - Saturday: 4:00 PM - 8:30 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 7:00 AM - 8:00 PM
  • Saturday - Saturday: 4:00 PM - 8:30 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Staff at the property wear personal protective equipment and guests are provided with hand sanitizer.Contactless check-out is available.

  • Service animals are allowed
  • Noise-free rooms not guaranteed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Guests will receive an email with special check-in instructions
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 0.99 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ellen Hotel Port Pirie
  • Ellen Port Pirie
  • Ellen Hotel Hotel
  • Ellen Hotel Port Pirie
  • Ellen Hotel Hotel Port Pirie
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.