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"Went to check in prepared with confirmation number and booking email but front office staff were clueless, said there was no booking, had no idea abou ... " More

By a verified traveller on Sun 20 Dec 2020

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Hotel Description

At Laguna Hotel you'll be within a 20-minute stroll of Parliament House and Hubert Murray Stadium. Highlights at this hotel include 3 restaurants, 2 outdoor swimming pools, and 5 bars/lounges.

You can enjoy LCD TVs with satellite channels, and all 60 soundproofed rooms feature free WiFi, balconies or patios, and coffee/tea makers. In-room dining is easy with amenities like refrigerators and round-the-clock room service. Nice touches to enhance your stay include bathrobes and free toiletries, while premium linens invite a good night's rest. Safes, hair dryers, and phones are also available.

The restaurant, La Cafe, serves local and international cuisine and is open for breakfast, lunch, and dinner. For a drink, you can stop by the hotel's own poolside bar. 538 square feet (50 square meters) of event facilities include a conference center, and other business amenities include a 24-hour business center and limo/town car service. Other amenities include free WiFi in public areas, a fitness center, and a coffee shop/café. Cooked-to-order breakfast is available daily between 6:30 AM and 10 AM. There's also free self parking, along with the convenience of a free airport shuttle.

With a stay at this 4-star Port Moresby hotel, you'll be 3 km (1.9 mi) from University of Papua New Guinea and 3.6 km (2.3 mi) from Port Moresby Golf Club.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Executive Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Laguna Hotel ratings based on 8 Verified Reviews

Review Summary
3.2 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Laguna Hotel

Everyone (6) Couples (1) Business (1)
3 out of 5
Went to check in prepared with confirmation number and booking email but front office staff were clueless, said there was no booking, had no idea about Wotif. Took 20 minutes for them to find a senior manager and be directed to get a room prepared. Once in the room, the facilities were fine and the room was quite reasonable but front office staff need a lot of training, especially given the competitive market for accommodation in Moresby these days.

Posted by , from Port Moresby on 20 Dec. 2020

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2 out of 5
Too far from City meaning lots of Taxis which puts the cost of staying at the hotel at a higher rate than it's worth. They could arrange a free drop-off and pick-up point in the city at regular stated times, say every 2 or 3 hours. It doesn't need to be every hour.

Posted by on 10 Nov. 2018

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4 out of 5

Central location and great service

Great service, a large comfortable room all the staff are very pleasant and helpful and the restaurant food is world class. A great place to stay.

Posted by , from sunshine coast, australia on 6 Feb. 2018

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Comment from Hotel Management

6 Feb. 2018 by Leo

Thank you so much! We are please to know that you had an unforgettable experience at Laguna Hotel. As promised, your satisfaction is our first priority.We look forward to seeing you again. God Bless.

3 out of 5

No many people present.

Average hotel experience. Food presentation and content poor.

Posted by , from Newcastle on 18 May 2017

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2 out of 5

Style over substance

Pros: Friendly staff - apart from the embarrassing security guards.
Cons: Infrastructure.
Location: Not too far from the airport via Port Moresby's new flyover. Close to Vision City shopping mall, but not much else.
The hotel is beautifully appointed and the staff are very friendly, but it very quickly looks to be a false front. I would much prefer a functioning internet and hot water service. These things are promised, but not delivered. Sure I can live without those things, but why would I want to pay as much as I did a night for the lack of infrastructure? The worst thing is the security guards who stamp their feet, stand to attention and salute as you drive through the gates. It's a retro-colonial throwback that is just embarrassing. I can't think of one reason I would come back.

Posted by on 2 Jan. 2017

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3 out of 5

Comfortable property close to a beautiful beach

Easy and quick check in. Even faster check out. Friendly staff. Comfortable 2 bedroom apartment. Perfect stop over. Loved the closeness to a beautiful beach

Posted by , from Sydney on 10 Oct. 2016

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5 out of 5

Great hotel at a convenient location

Pros: Hotel in a secure quiet location, felt very safe.
Cons: Provide clean pillow cases & linen.
Location: Nearby mall & airport.
Enjoyed our stay at the hotel.Staff were very friendly, always helpful & efficient. Wifi was good for checking emails but very slow in downloading files. The hotel meals were overpriced for small portions. Overrall room was clean but pillow cases & linen stained.

Posted by , from Canberra on 20 Sep. 2016

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4 out of 5

Close to the major attractions

It has good security over all and quite impressed setting of tropical. Rooms are very clean ans comfortable. Hotel staffs are very friendly. I like to staying in future.

Posted by on 14 Sep. 2016

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Property Features

Laguna Hotel offers its guests 2 outdoor swimming pools and a fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and limo/town car service. Event space at this hotel measures 538 square feet (50 square meters) and includes a conference center. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Laguna Hotel. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available. The property offers extended parking privileges. Smoking is allowed in designated areas at this 4-star Port Moresby hotel.

  • 1 building
  • 60 guestrooms or units
  • 2 levels
  • 3 dining venues
  • 5 bars or lounges
  • 538 sq ft of conference space
  • 50 sq m of conference space
  • Built in 2014
  • Bar by the pool
  • Coffee shop
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Port Moresby (POM-Jackson Intl.) (4.7 km / 2.9 mi)
  • Property shuttles: Free airport shuttle; area shuttle within 2 km and shopping center shuttle available for a surcharge
  • Parking: Free self parking

Room Amenities

Laguna Hotel offers 60 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. Beds feature premium bedding. 40-inch LCD televisions come with premium satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Private balcony or patio
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10 AM.

La Cafe - This restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PGK 150 per night.
  • Cribs (infant beds) are available for PGK 100 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

The extra bed available in all rooms is only suitable for a child.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted.

  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is not currently implementing any enhanced cleaning measures
  • Property is not currently implementing any guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between PGK 50 and PGK 150 for adults, PGK 40 and PGK 150 for children (approximately)
  • Crib (infant bed) fee: PGK 100 per night
  • Rollaway bed fee: PGK 150 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Laguna Hotel Port Moresby
  • Laguna Port Moresby
  • Laguna Hotel Hotel
  • Laguna Hotel Port Moresby
  • Laguna Hotel Hotel Port Moresby

You should know

  • Laguna Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.