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"sorry to advise airconditioner in room not operating " More

By a verified traveller on Sun 01 Dec 2019

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Hotel Description

At Grand Papua Hotel, you'll be 1.9 km (1.2 mi) from Royal Papua Yacht Club and 6.2 km (3.9 mi) from Port Moresby Nature Park. Highlights at this hotel include a full-service spa, a restaurant, and an outdoor swimming pool.

You can enjoy flat-screen TVs with cable channels, and all 161 rooms feature free WiFi, coffee/tea makers, and safes. In-room dining is easy with amenities like refrigerators and round-the-clock room service. Hair dryers, irons/ironing boards, and desks are also available.

A day of pampering at Grand Spa can include massages, body wraps, and mani/pedis. The brasserie, Grand Brasserie, is open for breakfast, lunch, and dinner. Grand Bar is the hotel's own bar. Enjoy the fitness center and sauna. Added amenities include free WiFi in public areas and a coffee shop/café. Buffet breakfast is available daily between 6:30 AM and 9:30 AM. There's also free self parking, along with the convenience of a free airport shuttle.

Sights within a 20-minute drive of this 4-star Port Moresby hotel include PNG Football Stadium and Hubert Murray Stadium.

Premier King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Ladies King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Grnd Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Grand Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Grand Papua Hotel ratings based on 4 Verified Reviews

Review Summary
3.2 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 1.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Grand Papua Hotel

Everyone (1) Couples (1) Family (1)
3 out of 5
sorry to advise airconditioner in room not operating

Posted by on 1 Dec. 2019

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4 out of 5
Great shuttle service from airport, pleasant helpful staff, good selection of food options

Posted by on 11 Jul. 2019

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Comment from Hotel Management

17 Jul. 2019 by Antoinette Kaule_Reservations Supervisor

Dear Anonymous, Thank you for your wonderful feedback. We look forward to seeing you again at the Grand Papua Hotel. Regards, Antoinette Kaule & Team

4 out of 5
Great customer facing staff (special mention of efficient & capable dining room supervisor). Wonderful views

Posted by on 6 Jun. 2019

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Comment from Hotel Management

11 Jun. 2019 by Natasha Oawa, Guest Relations Manager &Team

Dear Valued Guest, Thank you for your positive feedback. We look forward to having you back at the Grand Papua Hotel soon. Regards Natasha Oawa Guest Relations Manager & Team

2 out of 5
Mould in shower No water in toilet cistern to flush toilet minimal room facilities such as tea & coffee - not even tea spoons available nor biscuits. Not what I expected from the Grand Pap. Staff, as always, fantastic.

Posted by on 10 Aug. 2018

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About the Grand Papua Hotel

Location Mary Street, Port Moresby, NCD

Property Features

Grand Papua Hotel offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite business center. A fitness center, spa services, and a terrace are also featured at the eco-friendly Grand Papua Hotel. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available. Smoking is allowed in designated areas at this 4-star Port Moresby hotel.

  • 161 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Terrace
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Grand Papua Hotel offers 161 accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Port Moresby hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:30 AM.

Grand Brasserie - This brasserie serves breakfast, lunch, and dinner.

Grand Cafe - Onsite café. Open select days.

Grand Bar - Onsite bar. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

Spa Services

  • Number of treatment rooms 6
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 10:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Front desk staff will greet guests on arrival.

Airport transportation is offered 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines and the Safe Travels (WTTC - Global) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Gloves are available for guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: PGK 59.00 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • GRAND PAPUA HOTEL Port Moresby
  • GRAND PAPUA Port Moresby
  • GRAND PAPUA
  • Grand Papua Hotel Hotel
  • Grand Papua Hotel Port Moresby
  • Grand Papua Hotel Hotel Port Moresby

Awards & Affiliations

  • Green Globe
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.