4/10 Poor
Gordon
6 Mar 2024
Disliked: Staff & service
A below average stay
Greeted by a completely disinterested receptionist. Shown to room along a brightly lit but rather damp smelling ground floor corridor. Room ok, no view, overlooking the hotel car park but looks freshly refurb'd.
Bathroom definitely needing attention with shower cubicle noticeably mouldy, a sink plug that doesn't work, a toilet handle broken, light bulb out.
The advertised water taxi for whatever reason wasn't on so either a walk, or a bumpy ride by road to the adjacent marina shops.
These are small points but at the price point charged they are important.
Aside from breakfast we had some rather bland bar snacks in a very (very) loud hotel bar with DJ. Found a much better local place to eat in town the following night.
Sent a letter the night before to 'remind' us to check out no later than midday!
Check out process chaotic with a cruise departure being delayed. The booked taxi by reception never turned up and despite paying at time of booking, have today received an email asking for payment.
Unfortunately on this occassion, a below average stay.
Gordon
Stayed 2 nights in Feb 2024