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Sure Hotel by Best Western Rhoen Garden

Hotel in Poppenhausen with full-service spa and sauna

Photo gallery for Sure Hotel by Best Western Rhoen Garden

Lobby
Food and drink
Sauna, body treatments, aromatherapy, hot stone massages
Indoor pool, open 7 AM to 8:30 PM, pool loungers
Food and drink

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Parking available
  • Room service
  • Pool
  • Breakfast available
The current price is AU$113
includes taxes & fees
11 Jan - 12 Jan 2026

Explore the area

View map
Kohlstöcken 4, Poppenhausen, HE, 36163
  • Place, Hessian Rhön Nature Park
    ‪1 min walk‬
  • Place, Guckaisee
    ‪9 min walk‬
  • Place, Wasserkuppe
    ‪13 min drive‬

Room options

View all photos for Economy Room, 1 Single Bed

Economy Room, 1 Single Bed

Economy Room, 1 Single Bed

Highlights

Heating
Flat-screen TV
Bathrobes
Private bathroom
Satellite channels
Desk
Daily housekeeping
Wardrobe
  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Room, 1 Queen Bed

Comfort Room, 1 Queen Bed

Comfort Room, 1 Queen Bed

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Heating
Flat-screen TV
Bathrobes
Private bathroom
Satellite channels
Desk
Daily housekeeping
Wardrobe
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Single Beds, Balcony

Superior Room, 2 Single Beds, Balcony

Superior Room, 2 Single Beds, Balcony

8.4 out of 10
Very good
(5 reviews)

Highlights

Balcony
Heating
Flat-screen TV
Bathrobes
Private bathroom
Satellite channels
Desk
Daily housekeeping
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds

Family Room, Multiple Beds

8.8 out of 10
Excellent
(3 reviews)

Highlights

Heating
Flat-screen TV
Bathrobes
Private bathroom
Satellite channels
Desk
Daily housekeeping
Wardrobe
  • 34 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Balcony, Valley View (Walk-in Shower)

Standard Room, 1 Double Bed, Balcony, Valley View (Walk-in Shower)

Standard Room, 1 Double Bed, Balcony, Valley View (Walk-in Shower)

Highlights

Balcony
Heating
Flat-screen TV
Bathrobes
Private bathroom
Satellite channels
Desk
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

Junior Suite, 1 King Bed, Balcony

Highlights

Heating
Flat-screen TV
Bathrobes
Private bathroom
Satellite channels
Desk
Daily housekeeping
In-room safe
  • Sleeps 2
  • 1 King Bed

Economy Single Bed Room

  • Sleeps 1

Superior Room with 2 Single Beds and Balcony

  • Sleeps 2

1 Queen Bed, Comfort Room, Twin Beds On Request

  • Sleeps 2

1 Double 2 Single Beds, Family Room, 2 Rooms

  • Sleeps 4

View all photos for 1 Double Bed, Balcony, Valley View, Sitting Corner, Walk In Shower

In-room safe, desk, cots/infant beds, rollaway beds

1 Double Bed, Balcony, Valley View, Sitting Corner, Walk In Shower

  • Sleeps 2

1 King Bed, Junior Suite, Balcony, Fireplace, Separate Living Area, Sofa, Bathtub

  • Sleeps 2

About the area

Poppenhausen

Sure Hotel by Best Western Rhoen Garden places you steps from Hessian Rhön Nature Park and within a 10-minute stroll of Guckaisee. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering can include hot stone massages, sports massages, body wraps and body scrubs along with access to the sauna. The restaurant, Bergstube, serves international cuisine and is open for lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the sauna and pool loungers as well as access to a playground. Additionally, you'll find free Wi-Fi in public areas, laundry facilities and ski storage. Each morning buffet breakfast is served between 7:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .With a stay at this Poppenhausen hotel, you'll be 3.2 km (2 mi) from Wasserkuppe and 3.6 km (2.3 mi) from Sommerrodelbahn Wasserkuppe.

What's nearby

  • Hessian Rhön Nature Park - 1 min walk - 0.0 km
  • Guckaisee - 9 min walk - 0.8 km
  • Wasserkuppe - 13 min drive - 7.7 km
  • Kreuzberg Monastery - 22 min drive - 18.5 km
  • Fulda Cathedral - 24 min drive - 27.3 km

Getting around

  • Gersfeld (Rhön) Station - 9 min drive
  • Frankfurt Airport (FRA) - 88 min drive

Restaurants

  • ‪Café Kaffemühle - ‬11 min drive
  • ‪Märchenwiesenhütte - ‬8 min drive
  • ‪Hotel Krone Post Mally - ‬5 min drive
  • ‪Gasthof "Zur Krone - ‬14 min drive
  • ‪Landgasthof Zum Stern - ‬4 min drive

About this property

Sure Hotel by Best Western Rhoen Garden

Hotel in Poppenhausen with full-service spa and sauna
Sure Hotel by Best Western Rhoen Garden offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Spa services, a terrace, and an arcade/games room are also featured at Sure Hotel by Best Western Rhoen Garden. Parking is available for a fee.

Smoking is allowed in designated areas at this Poppenhausen hotel.

  • 1 building
  • 54 guestrooms or units
  • Conference rooms
  • Poolside lounge chairs
  • Ski equipment storage
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Sure Hotel by Best Western Rhoen Garden offers 54 accommodations with a safe and complimentary bathrobes. Flat-screen televisions come with satellite channels.

Bathrooms include a shower and complimentary toiletries. This Poppenhausen hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 3 treatment rooms. Services include hot stone massages, sports massages, facials and body wraps. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

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Exterior
Hotel Gersfelder Hof
  • Pool
  • Spa
  • Pet-friendly
  • Parking included
4.1 out of 5, Very good, 51 reviews
The price is AU$193
includes taxes & fees
17 Dec - 18 Dec
Hotel Gersfelder Hof

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 5 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 11 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bergstube
  • Rhoenissimo
  • Wintergarten

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Indoor pool
  • Playground
  • Sauna
  • Ski storage

Family friendly

  • Arcade/game room
  • Cot (surcharge)
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages

Accessibility

  • Lift

More

  • 1 building
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 20

Special check-in instructions

The front desk is open daily from 7 AM - 8:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 15 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per night.
  • Cots (infant beds) are available for EUR 10.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.00 per person, per night, up to 14 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18.00 for adults and from EUR 11.00 for children
  • Self-parking fee: EUR 5 per day
  • Pet fee: EUR 15 per pet, per day
  • Late check-out fee: EUR 20 (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

Property Registration Number HRB99409B

We should mention

  • Pool access available from 7 AM to 8:30 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Hotel Rhoen Garden Poppenhausen
Hotel Rhoen Garden Poppenhausen
Rhoen Garden
Rhoen Garden Poppenhausen
Hotel Rhön Garden Poppenhausen
Best Western Rhoen Garden Poppenhausen
Rhön Garden Poppenhausen
Rhön Garden
Best Western Rhoen Garden
Sure By Rhoen Poppenhausen
Best Western Hotel Rhoen Garden
Sure Hotel by Best Western Rhoen Garden Hotel
Sure Hotel by Best Western Rhoen Garden Poppenhausen
Sure Hotel by Best Western Rhoen Garden Hotel Poppenhausen

Frequently asked questions

Is parking available at Sure Hotel by Best Western Rhoen Garden?

Yep, Sure Hotel by Best Western Rhoen Garden has a self car park for EUR 5 per day. A self car park is also available, for a fee.

How much does it cost to stay at Sure Hotel by Best Western Rhoen Garden?

As of 11 Dec 2025, prices found for a 1-night stay for 2 adults at Sure Hotel by Best Western Rhoen Garden on 11 Jan 2026 start from AU$109.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Sure Hotel by Best Western Rhoen Garden?

Yep, there is an onsite spa at Sure Hotel by Best Western Rhoen Garden. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Sure Hotel by Best Western Rhoen Garden have a pool?

Sure Hotel by Best Western Rhoen Garden has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7 AM to 8:30 PM.

Is Sure Hotel by Best Western Rhoen Garden family-friendly?

You bet! With amenities such as children's meals and a playground, as well as cots/infant beds in the guestrooms, it's no surprise that Sure Hotel by Best Western Rhoen Garden is a hit with families.

Does Sure Hotel by Best Western Rhoen Garden serve breakfast?

You bet, buffet brekkie is available daily from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at Sure Hotel by Best Western Rhoen Garden?

No, Sure Hotel by Best Western Rhoen Garden does not offer an airport shuttle service.

Is there a bar or restaurant at Sure Hotel by Best Western Rhoen Garden?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Sure Hotel by Best Western Rhoen Garden?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Sure Hotel by Best Western Rhoen Garden?

Dogs are welcome at Sure Hotel by Best Western Rhoen Garden, with food and water bowls on offer.

Reviews

Sure Hotel by Best Western Rhoen Garden Reviews

8.4

Very good

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 57 out of 139 reviews
Rating 8 - Good. 57 out of 139 reviews
Rating 6 - Okay. 20 out of 139 reviews
Rating 4 - Poor. 4 out of 139 reviews
Rating 2 - Terrible. 1 out of 139 reviews

Reviews

10/10 Excellent

Helai

Stayed 1 night in Jul 2025

10/10 Excellent

Helai

Liked: Cleanliness, staff & service, property conditions & facilities
We booked this hotel just for one night sleep passing through the city. From the moment you walk into this hotel you feel like home. It’s cozy and home like. Comfy bed, spacious rooms and not to mention the view from our balcony. The front desk Hallala (sorry if I have misspelled the name) was so pleasant, respectful and she took care of our big family and checked us out with so much love and attention. I am so sad we didn’t have time to spend couple of nights in this hotel but for sure will be back. Also shout out to bartender/waiter at the restaurant. He was so kind. Thank you for such a nice experience.
Stayed 1 night in Jul 2025

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

joseph, Las Vegas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place in a quiet scenic area. Facilities are great plus dining is very personable. Deducted a star due to a front desk member who was rude to me during check in(plus couldn’t locate our reservation the supervisor stepped in and took care of us). Also,our door lock needed repair (the maintenance guy there was top notch and saved the day by fixing our door). Aside from our check in woes this is a very nice place to stay and will probably stay here again.
Stayed 2 nights in Nov 2023

8/10 Good

Dagmar

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We really liked the location. We spent a weekend here and hiking trails are starting directly behind the hotel. No need to take the car to start. You can order a packed lunch that is filled with enough food and drinks for 2. The breakfast was great! We did not try the restaurant. Our room was to the backyard (into the forest) and after check in Friday evening we were a bit disappointed as we expected a view into the beautiful landscape. But next morning we had the sunrise on our site and sat in the sun on our balcony - everybody happy again!During hot summer days these rooms might not have the best view but should stay cooler than the rooms on the other site. The rooms are clean and stuffed with all you need. Don`t expect modern style furniture at this traditional house. Everybody from the staff was really friendly and made us feel very welcome. We enjoyed the swimming pool and the sauna after our hike. Unfortunately Spa treatments are not offered at the moment.
Stayed 2 nights in May 2022

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a pleasant stay. Nice pool and Sauna Spa.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

8/10 Good

Peter, Portland, ME

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice Hotel. Close to Wasserkuppe Mountain. Good facilities (Pool, Sauna). Nice Breakfast.
Stayed 1 night in Sep 2018

10/10 Excellent

Anna, Malmö, Sweden

Fantastic hotel with friendly atmosphere. A home away from home.
Stayed 1 night in Sep 2018

8/10 Good

Enong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

10/10 Excellent

Joerg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Family Hotel

Nice Family rooms, great view, very friendly and competent staff.

8/10 Good

Axel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes Hotel im Naturpark Rhön. Ideal als Ausgangslage für Wanderungen. Sehr schöne Zimmer, sauber mit Schwimmhalle und verschiedenen Saunen. Gerne wieder
Stayed 3 nights in Sep 2025

10/10 Excellent

Beate

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gut zum Erholen und Wandern. Personal ist sehr freundlich und hilfsbereit.
Stayed 5 nights in Aug 2025

10/10 Excellent

Birger

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Rikke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Skønt hotel

Vi skulle kun overnatte en dag, da vi var på vej til Østrig, og kom først meget sent pga. vejarbejde ved Hamborg og dårligt vejr gennem DK og nord Tyskland. Receptionen var lukket, men vi fik oplyst en kode til en nøgleboks, let og nemt! Der var danskvand på værelset, skønt når man kommer så sent. Dagen efter fik vi dejlig morgenmad og en dukkert i deres opvarmede pool..Skønt at køre videre på! Alt i alt et godt sted til billig penge. Anbefaler klart:-)
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Bjarne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Gitte Kjeldgaard

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Ida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very familyfriendly. Also amazing rooms and such a beautiful view. Extra plus for the klosterbier from Kreuzberg (we came to visit Kloster Kreuzberg) that was available in the bar.
Stayed 2 nights in Jul 2025

8/10 Good

Louise

Stayed 1 night in Jul 2025

4/10 Poor

Morten

Travelled with family

Ok men ikke mere

Vi købte med morgenmad til 150 pr person i alt 600. Det er ikke pengene værd. Hotellet er hyggeligt men bærer også præg af slitage. Støjende herrer i swimmingpoolen.
Stayed 1 night in Jul 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Nikolai

Fantastik!
Stayed 1 night in Jun 2025