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Transera Hotel Pontianak

3.0 star property
Hotel in Pontianak with full-service spa and rooftop terrace

Photo gallery for Transera Hotel Pontianak

Terrace/patio
Indonesian cuisine, al fresco dining
Reception
Exterior
Sauna, hot tub, massages

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is AU$22
includes taxes & fees
19 Feb - 20 Feb

Explore the area

View map
Jl. Gajah Mada, Gajah Mada 21, Pontianak, West Kalimantan, 78122
  • Place, Gajah Mada Shopping Complex
    ‪6 min walk‬
  • Place, Museum Provinsi Kalimantan Barat
    ‪15 min walk‬
  • Place, Ayani Mega Mall
    ‪20 min walk‬
  • Airport, Pontianak (PNK-Supadio)
    ‪24 min drive‬

Room options

View all photos for Superior Room, Non Smoking

Minibar, in-room safe, desk, free WiFi

Superior Room, Non Smoking

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Executive Room

Minibar, in-room safe, desk, free WiFi

Executive Room

  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room, Non Smoking

Minibar, in-room safe, desk, free WiFi

Superior Room, Non Smoking

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed OR 2 Single Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Executive Room

Minibar, in-room safe, desk, free WiFi

Executive Room

  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 King Beds OR 2 Single Beds

About the area

Pontianak

Transera Hotel Pontianak places you in the heart of Pontianak, within a 10-minute walk of Gajah Mada Shopping Complex and 1.7 km (1.1 mi) from Museum Provinsi Kalimantan Barat. Highlights at this hotel include a full-service spa, a restaurant and free self-parking. .A day of pampering at Grand River X Spa can include massages along with access to the sauna. The restaurant, TeraSky Restaurant, serves Indonesian cuisine. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym and sauna. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available daily between 6:00 AM and 10:00 AM. .Places within a 30-minute walk of this 3-property class Pontianak hotel include Ayani Mega Mall and Vihara Bodhisatva Karaniya Metta.

What's nearby

  • Gajah Mada Shopping Complex - 6 min walk - 0.6 km
  • Museum Provinsi Kalimantan Barat - 15 min walk - 1.3 km
  • Ayani Mega Mall - 20 min walk - 1.7 km
  • Vihara Bodhisatva Karaniya Metta - 2 min drive - 2.6 km
  • Kapuas Indah Building - 2 min drive - 2.6 km

Getting around

  • Pontianak (PNK-Supadio) - 15 min drive

Restaurants

  • ‪Otak otak & Empek Empek 168 - ‬2 min walk
  • ‪Restoran Pondok Nelayan - ‬3 min walk
  • ‪Nasi Akwang - ‬4 min walk
  • ‪Pizza Hut - ‬3 min walk
  • ‪Jun Heng Seafood - ‬3 min walk

About this property

Transera Hotel Pontianak

Hotel in Pontianak with full-service spa and rooftop terrace
Transera Hotel Pontianak offers its guests a full-service spa, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 7 meeting rooms available. A rooftop terrace, spa services, and tour/ticket assistance are also featured at the business-friendly Transera Hotel Pontianak. Self parking is free.

Smoking is allowed in designated areas at this 3-star Pontianak hotel.

  • 1 building
  • 133 guestrooms or units
  • 8 levels
  • Built in 2012
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Transera Hotel Pontianak offers 133 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with cable channels.

Bathrooms include a shower with a hydromassage showerhead, and slippers. This Pontianak hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Grand River X Spa. Services include massages. The spa is equipped with a sauna and a hot tub.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 88,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Teras Cafe
  • TeraSky Restaurant

Things to do

  • Full-service spa
  • Gym
  • Sauna

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms

Outdoors

  • Rooftop terrace

Full-service spa

  • Hot tub
  • Massage
  • Sauna

Accessibility

  • Lift

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hydromassage showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Transera Hotel Pontianak

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 88000 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Transera
Hotel Transera Pontianak
Transera Hotel
Transera Hotel Pontianak
Transera Pontianak
Transera Hotel Pontianak Hotel
Transera Hotel Pontianak Pontianak
Transera Hotel Pontianak Hotel Pontianak

Frequently asked questions

What is the cancellation policy at Transera Hotel Pontianak?

Transera Hotel Pontianak offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Transera Hotel Pontianak?

As of 13 Feb 2026, prices found for a 1-night stay for 2 adults at Transera Hotel Pontianak on 19 Feb 2026 start from AU$21.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Transera Hotel Pontianak?

Yep, Transera Hotel Pontianak has a free self car park.

Is there a spa on site at Transera Hotel Pontianak?

Yep, Grand River X Spa is available for guests. It has a hot tub and a sauna. You'll enjoy services like massages.

Does Transera Hotel Pontianak serve breakfast?

You bet, buffet brekkie is served daily between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at Transera Hotel Pontianak?

No, Transera Hotel Pontianak does not offer an airport shuttle service.

Is there a bar or restaurant at Transera Hotel Pontianak?

Yep, they've got a lounge bar and an onsite restaurant that serves Indonesian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Transera Hotel Pontianak?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Transera Hotel Pontianak?

No, pets and service animals are not allowed.

Transera Hotel Pontianak Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 6 out of 30 reviews
Rating 8 - Good. 17 out of 30 reviews
Rating 6 - Okay. 3 out of 30 reviews
Rating 4 - Poor. 4 out of 30 reviews
Rating 2 - Terrible. 0 out of 30 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

4/10 Poor

DONALD IAN GEORGE, Hong Kong

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The restaurant on the roof was excellent and had live music every night. The staff were excellent but the stay was not very good.However for the price not too much could be expected.More like a backpacker budget lodging.
Stayed 2 nights in Oct 2025

6/10 Okay

DONALD IAN GEORGE, Hong Kong

Staff were very helpful bu
Stayed 2 nights in Oct 2025

8/10 Good

Cory

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff. Restaurant. Food close by.
Stayed 2 nights in Jan 2025

8/10 Good

Cory

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Restaurant up top with good food. Lots of items at breakfast. Laundry close by.
Stayed 1 night in Jan 2025

10/10 Excellent

Hejilda

Stayed 1 night in Dec 2023

10/10 Excellent

Toto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inside the room was dirty and bad smell. The hallway carpet was dirty and tiny.
Stayed 3 nights in Nov 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort

Good prospects but really need maintainance.

The executive room I got was spacious, but it was a bit dirty and run down. The laminate floors looked nice, but were sticky, rather dirty and had a funny smell, as if someone puked before. The room had a "toilet sewage" smell from time to time. The reception was kind enough for provide air fresheners which helped. Aircon position isn't suitable and rather warm in the room. Big & modern TV. Breakfast was OK, but less satisfactory on 2nd day due to an event occupying the top floor.
Stayed 2 nights in May 2023

8/10 Good

Kiam

Stayed 7 nights in Mar 2023

10/10 Excellent

Arya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

8/10 Good

ilhamsyah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Christopher, Kuching, Sarawak.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

comfy hotel

stayed 3 nights, room is small, no wardrobe, no window,
Stayed 3 nights in Sep 2018

4/10 Poor

Yahudar, Sarawak, Malaysia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not a 3 star hotel.shocked & frustrated

Early check in at 12.30pm but frontdesk didnt found my booking.Have to wait for them to do the verification. Given room at level 5 for deluxe room but unfortunately no window for all if this room type.Only Executive room got window. Room too small.bed linen, cup & kettle are not so clean while towel is obviously dirty, old & torn out. No mini fridge, no toothpaste & brush(even i didnt need it). Stayed for 2 nights.When i back to my room, no housekeeping been made. When i go out again after take my bath, i put doorsign to ask them to clean up my room but when i back at 6pm, still no housekeeping. As too tired, i just ask them to send me a new towel & toilet paper.Again, towel is so old and yellowish. Buffet breakfast just served a simple dish only..Can see ants & small flies at the dessert corner Location not really at main road. Staff are polite, friendly and helpful
Stayed 2 nights in Sep 2018

6/10 Okay

Verified traveller

Liked: Staff & service

Well, Budget Cut Means Satisfaction Cut

Well, I don't know if this hotel desperately cut their budget. They don't provide facial tissue, unless you ask for it. Only 1 toothbrush and sandal in room. And they do not provide any soap bar anymore. You need to request it.
Stayed 1 night in Aug 2018

8/10 Good

Wan Mohamad

Liked: Cleanliness, staff & service, property conditions & facilities
The strategic location of the hotel made the hotel my choice to stay in Pontianak, West Kalimantan, Indonesia.
Stayed 1 night in Aug 2017

8/10 Good

cindy

Liked: Cleanliness, staff & service

value for money

ok, great location. great value. gonna come back again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and Reasonable Price

Quite good. What i like most are their service and good view at restaurant. Best price though

6/10 Okay

Pei

Liked: Room comfort

8/10 Good

Hilary, Sarawak, Malaysia.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent quality at affordable price

At the lane corner behind Aston Pontianak Hotel & Convention Centre. Decent quality at affordable price.

8/10 Good

Grace, Barbados

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

A Good Short Stay

We overnighted here and it was perfectly suitable for this purpose. The complimentary hotel car took us to change money and they arranged an early taxi for us. Would recommend for short stays.

8/10 Good

tommy

Liked: Staff & service

budged hotel

Its ok for budged hotel

4/10 Poor

Jani, Sydney

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Average experience

Not an awful hotel, but little worn out. They weren't able to provide me a non-smoking room and the smoking rooms smelled quite bad Also the Internet was slow and was cutting out constantly making working or surfing an agony. The price was cheap (about $20 to $25 USD), but they claimed it was only an offer with normal prices being from 500k IDR to 700t IDR which is way too much compare.d to other hotels nearby

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Suryo

Stayed 1 night in Apr 2023

8/10 Good

Wiryono

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017