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4.5 out of 5

"Clean rooms and had good buffet breakfast options Staff were also really friendly. A convenient location " More

By a verified traveller on Sun 24 Jul 2016

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Hotel Description

Mercure Pontianak City Center places you in the heart of Pontianak, within a 5-minute walk of Ayani Mega Mall and 2.6 km (1.6 mi) from Gajah Mada Shopping Complex. Highlights at this hotel include in-room free WiFi, free Internet, and LCD TVs.

Satellite TV, coffee/tea makers, and free newspapers are featured in all 265 rooms. In-room dining is easy with amenities like refrigerators and round-the-clock room service. Free bottled water, safes, and hair dryers are also available.

The restaurant, Ebony, is open for breakfast, lunch, and dinner. At the hotel's own bar/lounge, you can stop for a drink. Enjoy the outdoor swimming pool, health club, spa tub, and sauna. Business travelers can take advantage of a 24-hour business center and a meeting room. Additionally, you'll find free WiFi in public areas, a kids' swimming pool, and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle.

Places within a 30-minute drive of this 4-star Pontianak hotel include Alun Alun Kapuas and Equator Monument.

Superior Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
AU$39* Per night/room 14 Jul. - 15 Jul.

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Mercure Pontianak City Center ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Mercure Pontianak City Center

Everyone (2)
5 out of 5

Nice hotel next to the shòpping centre

Clean rooms and had good buffet breakfast options Staff were also really friendly. A convenient location

Posted by , from Sydney on 24 Jul. 2016

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4 out of 5

Good trip

Pros: The location of the hotel next to the mall and swimming pool.
Location: Not much to do except shop and eat..
This hotel is located right next to the largest mall in Pontianak which makes it a great location with access to entertainment (Fun Station, Amazon and Cinemas). The mall food court also has a large variety of food to chose from. Was there for 7 nights with booking for 2 rooms. There was initially a mix up in the rooms as we had requested for a connecting rooms. The front desk wanted to charge us more for this but after we have made our strong displeasure known, this was quickly fixed up by the manager of the hotel.

Posted by , from Sydney on 1 Feb. 2016

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Property Features

Mercure Pontianak City Center offers its guests an outdoor pool, a children's pool, a health club, and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. A sauna, a terrace, and multilingual staff are also featured at the business-friendly Mercure Pontianak City Center. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. This 4-star Pontianak hotel is smoke free.

  • 265 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Pontianak (PNK-Supadio) (16 km / 9.9 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Mercure Pontianak City Center offers 265 air-conditioned accommodations with safes and complimentary newspapers. LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, slippers, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Slippers
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Ebony - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Mercure Pontianak City Center

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Staffed front desk
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Service animals not allowed
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: IDR 78650 per person (approximately)
  • Airport shuttle fee: IDR 120000 per vehicle (roundtrip)
  • Airport shuttle fee per child: IDR 0 (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Hotel Pontianak
  • Mercure Pontianak
  • Mercure Pontianak Hotel Pontianak
  • Mercure Pontianak City Center Hotel
  • Mercure Pontianak City Center Hotel
  • Mercure Pontianak City Center Pontianak
  • Mercure Pontianak City Center Hotel Pontianak

You should know

  • Mercure Pontianak City Center offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.