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Gardenia Resort and Spa

Property class: 2

Photo gallery for Gardenia Resort and Spa

Exterior
Exterior
Reception
Garden
Select Comfort beds, in-room safe, desk, blackout curtains

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Spa
  • Restaurant
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View map
Jl.Ahmad Yani II, Pontianak, West Kalimantan, 78391
  • Place, Ayani Mega Mall
    ‪20 min drive‬
  • Place, Museum Provinsi Kalimantan Barat
    ‪20 min drive‬
  • Place, Gajah Mada Shopping Complex
    ‪23 min drive‬
  • Airport, Pontianak (PNK-Supadio)
    ‪7 min drive‬

Room options

View all photos for Premier Villa

Select Comfort beds, in-room safe, desk, blackout curtains

Premier Villa

  • Sleeps 2

Villa, Terrace

  • Sleeps 2

View all photos for Family Villa

Family Villa

Family Villa

  • Sleeps 3

View all photos for Villa, Garden Area

Select Comfort beds, in-room safe, desk, blackout curtains

Villa, Garden Area

  • 1 bedroom
  • Sleeps 2

Room

  • Sleeps 4

Room

  • Sleeps 6

Room

  • Sleeps 8

About the area

Pontianak

A family-friendly stay in Pontianak awaits you at Gardenia Resort and Spa. You'll be 11.5 km (7.1 mi) from Taman Arboretum Sylva Untan and 11.8 km (7.3 mi) from Diguli Park. Highlights at this hotel include a full-service spa, a water park and a restaurant. .A day of pampering at Aruna Spa can include massages and body scrubs along with access to the sauna. The family restaurant, Papyrus Restaurant, is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own poolside bar. Enjoy the outdoor swimming pool, lazy river, sauna and kids' swimming pool. Business travelers can take advantage of a meeting room, a 24-hour business centre, and limo/town car service. Other amenities include a coffee shop/cafe and laundry facilities. There's also valet parking, along with the convenience of a free theme park shuttle. .Sights within a 15-minute drive of this Pontianak hotel include Ayani Mega Mall and Museum Provinsi Kalimantan Barat.

What's nearby

  • Ayani Mega Mall - 20 min drive - 14.0 km
  • Museum Provinsi Kalimantan Barat - 20 min drive - 14.4 km
  • Gajah Mada Shopping Complex - 23 min drive - 16.5 km
  • Kapuas Indah Building - 24 min drive - 18.3 km
  • Vihara Bodhisatva Karaniya Metta - 24 min drive - 18.3 km

Getting around

  • Pontianak (PNK-Supadio) - 5 min drive

Restaurants

  • ‪A&W - ‬5 min drive
  • ‪Aming Coffee - ‬4 min drive
  • ‪RM. Sarinah - ‬5 min drive
  • ‪Solaria Bandar Udara Supadio Pontianak - ‬5 min drive
  • ‪Bubur Pedas "Pondok Orange - ‬6 min drive

About this property

Gardenia Resort and Spa

Gardenia Resort and Spa offers its guests a full-service spa, a water park, and a lazy river. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the pool bar.

A 24-hour business centre, a meeting room, and limo/town car service are available. An outdoor pool, a children's pool, and a sauna are also featured at the family-friendly Gardenia Resort and Spa. An airport shuttle at scheduled times is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this Pontianak hotel.

  • 47 guestrooms or units
  • 36 buildings
  • Built in 2010
  • Supervised kid's activities
  • Terrace on the roof
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Coffee shop
  • 1 conference room
  • Bar by the pool
  • Dining venue
Gardenia Resort and Spa offers 47 accommodations, which are accessible via exterior corridors and feature a safe and free newspapers. Beds feature Select Comfort mattresses. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a rainfall showerhead, slippers and complimentary toiletries.

Televisions come with premium satellite channels, first-run films and pay-per-view films. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. In-room massages, an iron/ironing board and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Aruna Spa has 6 treatment rooms, including rooms for couples. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna.

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Five Premiere Hotel
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  • Bar
Five Premiere Hotel

Property amenities

Parking and transport

  • Airport shuttle at scheduled times
  • Free theme park shuttle
  • Limo/town car service
  • Valet parking on site (surcharge)
  • RV/bus/lorry parking on site
  • Limited on-site valet parking

Food and drink

  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Papyrus Restaurant

Things to do

  • Children's pool
  • Fishing
  • Lazy river
  • Outdoor pool
  • Playground
  • TV in common areas
  • Water park
  • Waterslide

Family friendly

  • Children's pool
  • Free theme park shuttle
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Outdoor pool
  • Playground
  • Supervised activities for children
  • Water park
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 6 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Sauna

Accessibility

  • No lift

More

  • 36 buildings
  • Built in 2010

Room amenities

Bedroom

  • Blackout drapes
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Slippers

Entertainment

  • 25-inch TV with premium cable/satellite channels
  • First-run films
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1 PM; check-in end time: 11:30 PM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Gardenia Pontianak
Gardenia Resort
Gardenia Resort Pontianak

Frequently asked questions

Is parking available at Gardenia Resort and Spa?

Yep, Gardenia Resort and Spa has valet parking for a fee. Additionally there is motorhome/coach/lorry parking, for a fee.

Is there a spa on site at Gardenia Resort and Spa?

Yep, Aruna Spa is available for guests. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Gardenia Resort and Spa have a pool?

Gardenia Resort and Spa has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Gardenia Resort and Spa have a waterslide?

Yep, this property has a waterslide!

What makes Gardenia Resort and Spa a romantic place to stay?

Couples spa treatments and garden-view dining, as well as rainfall showerheads and comfy beds in the guestrooms, help set the scene for a romantic weekend at Gardenia Resort and Spa.

Is Gardenia Resort and Spa family-friendly?

You bet! With amenities such as a children's pool, children's meals and a playground, it's no surprise that Gardenia Resort and Spa is a hit with families.

Is there a free airport shuttle available at Gardenia Resort and Spa?

No, but there's an airport shuttle at scheduled times for a fee.

Is there a bar or restaurant at Gardenia Resort and Spa?

Yep, they've got a poolside bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Gardenia Resort and Spa?

Check-in begins at 1 PM. Check-out time is noon.

Gardenia Resort and Spa Reviews

Reviews

6.0
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 1 out of 3 reviews
Rating 4 - Poor. 1 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

4.8/10

Cleanliness

5.4/10

Staff & service

4.8/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Sri Rahayu

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Keluarga

WC nya kotor
Verified review

4/10 Poor

Prask

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fine for a one night stopover as close to airport

Not ideal, but at 5 mins from the airport it worked for us as we were only there a night and had a very early flight the next day. I wouldn't recommend staying any longer though. Had a massage at their spa, which left my back and legs quite badly bruised and quite painful, which was a bit odd. Never experienced that before.
Verified review

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
pleasant