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Polana Serena Hotel

4.5 star property
Luxury hotel with 3 restaurants and full-service spa

Choose dates to view prices

Photo gallery for Polana Serena Hotel

Exterior
Front of property
Standard Room
3 restaurants, breakfast, lunch, dinner served; sushi
Lobby
Reviews
8.8

Excellent

Popular amenities

  • SpaSpaSpa
  • PoolPoolPool
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping
  • Room serviceRoom serviceRoom service
  • RestaurantRestaurantRestaurant

Explore the area

Map
Avenida Julius Nyerere 1380, Maputo, 00100
  • Popular LocationEduardo Mondlane University2 min drive
  • Popular LocationMaputo City Hall4 min drive
  • Popular LocationMaputo Botanical Gardens4 min drive
  • AirportMaputo (MPM-Maputo Intl.)7 min drive

Room options

View all photos for Executive Room

Executive Room

Executive Room

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Shower/bath combination
Bathrobes
Hairdryer
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.1/10 Wonderful

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Shower/bath combination
Bathrobes
Hairdryer
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Room

Standard Room | View from room

Standard Room

9.2/10 Wonderful

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Shower/bath combination
Bathrobes
Hairdryer
  • 20 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Similar properties

Exterior
Radisson Blu Hotel & Residence, Maputo
Pool
Kids pool
Parking included
Free WiFi
4.4 out of 5, Excellent, (327)
The price is AU$374
for 1 night
includes taxes & fees
6 June - 7 June
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About the area

Maputo

A luxury stay in Maputo awaits you at Polana Serena Hotel. Within a 20-minute stroll, you'll find Vila Algarve and Geology Museum. Highlights at this hotel include 3 restaurants, a full-service spa and an outdoor swimming pool. .A relaxing day at Serena Maisha can include massages, facials and body treatments along with aromatherapy and Ayurvedic treatments. The restaurant, Varanda All Day Dining, is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the indoor swimming pool, gym, steam room and pool loungers. Meeting rooms, conference space, and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 30-minute walk of this 4.5-property class Maputo hotel include Núcleo de Arte and Museum of Natural History.

What's nearby

  • Vila Algarve - 14 min walk
  • Eduardo Mondlane University - 2 min drive
  • Maputo Central Market - 2 min drive
  • Maputo City Hall - 4 min drive
  • Maputo Botanical Gardens - 4 min drive

Getting around

  • Maputo (MPM-Maputo Intl.) - 8 min drive

Restaurants

  • Mundo's - 8 min walk
  • Cafe Estoril - 7 min walk
  • Bom Garfo - 5 min walk
  • Restaurante Txhapo Txhapo - 10 min walk
  • Lanchonete do Atleta - 7 min walk

About this property

Polana Serena Hotel

Luxury hotel with 3 restaurants and full-service spa
Polana Serena Hotel offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A fitness centre, a steam room, and spa services are also featured at the luxury Polana Serena Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 4.5-star Maputo hotel is smoke free.

  • 153 guestrooms or units
  • 3 levels
  • 2 buildings
  • 3 dining venues
  • Conference rooms
  • Built in 1922
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Lift
  • No smoking on site
  • Bar or lounge
Polana Serena Hotel offers 153 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit with in-room jetted baths, dressing gowns, slippers and complimentary toiletries.

This Maputo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Serena Maisha has 5 treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. Guests under 18 years old are not allowed in the spa.

Languages

Afrikaans, English, French, German, Portuguese, Spanish, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Aquarius
  • Delagoa Fine Dining
  • Varanda All Day Dining

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Turndown service

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1922
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Late check-in subject to availability
Late check-in fee: 75-per cent of room rate for check-in between midnight and 6:00 AM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MZN 100.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MZN 200 per person (one way)
  • Late check-in fee: 75 per cent of room rate for check-in between midnight and 6:00 AM
  • Rollaway bed fee: MZN 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    Guests must contact this property in advance to reserve high chair. This property accepts Visa, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property Registration Number 400000611

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Polana Serena
Polana Serena Hotel
Polana Serena Hotel Maputo
Polana Serena Maputo
Polana Serena Hotel Hotel
Polana Serena Hotel Maputo
Polana Serena Hotel Hotel Maputo

Frequently asked questions

What is the cancellation policy at Polana Serena Hotel?

Polana Serena Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Polana Serena Hotel?

As of 23 May 2024, prices found for a 1-night stay for 2 adults at Polana Serena Hotel on 21 June 2024 start from AU$293.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Polana Serena Hotel?

Yep, Polana Serena Hotel has a free self car park.

Is there a spa on site at Polana Serena Hotel?

Yep, Serena Maisha is available for guests. You'll enjoy heaps of services like facials and body treatments.

Does Polana Serena Hotel have a pool?

Polana Serena Hotel has an outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Polana Serena Hotel?

Polana Serena Hotel features a full-service spa, an outdoor pool and an indoor pool. All guestrooms come with Private jetted baths and 24-hour room service.

What makes Polana Serena Hotel a romantic place to stay?

A lounge bar and 24-hour room service, as well as Jetted bath in the guestrooms, all help set the scene for a romantic weekend at Polana Serena Hotel.

Is Polana Serena Hotel family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Polana Serena Hotel is a hit with families.

Are there hot tubs in the rooms at Polana Serena Hotel?

No, but there are Jetted bath in the guestrooms.

Is there a free airport shuttle available at Polana Serena Hotel?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Polana Serena Hotel?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Polana Serena Hotel?

Check-in begins at noon. Check-out time is 10:00 AM.

Are pets allowed at Polana Serena Hotel?

No, pets are not allowed.

Polana Serena Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 117 out of 210 reviews" "
Rating 8 - Good. 66 out of 210 reviews" "
Rating 6 - Okay. 16 out of 210 reviews" "
Rating 4 - Poor. 7 out of 210 reviews" "
Rating 2 - Terrible. 4 out of 210 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Magdalena

Stayed 3 nights in Feb 2024

10/10 Excellent

Amina

Liked: Staff & service, property conditions & facilities
The area is very safe, right next to the presidency. I hope they can build elevators that get you from the main building to the rooms on the 4th floor. The views from the 4th floor rooms are amazing!
Stayed 4 nights in Dec 2023

4/10 Poor

idalia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
o Hotel já não é digno de 5 estrelas precisa ser r
o hotel precisa urgentemente de uma manutenção. a) 2 noites sem dormir por causa de mosquitos no quarto; b) a piscina com tijoleira solta; c) as camas da piscina com nodoas e esponja envelhecida; d) a casa de banho do quarto envelhecida com a junção da tijoleira preta de humidade De positivo o serviço do hotel, o pequeno almoço excelente e a infrastrutura colonial muito agravel
Stayed 2 nights in Jan 2024

10/10 Excellent

Juan Baptiste

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Excellent !
Stayed 5 nights in Nov 2023

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

david

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

Mohamad, dearborn

Travelled with partner
Not worth the price, outdated
Stayed 5 nights in Jun 2023

10/10 Excellent

Petra

Stayed 2 nights in Jun 2023

10/10 Excellent

Petra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Polana is a legend
Stayed 4 nights in Jun 2023

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Polana Hotel was a beautiful hotel and the staff was excellent. Loves the history and that it has been in service for 100 years.
Stayed 2 nights in Apr 2023